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How can I see customers who have been refunded?

  • 13 August 2024
  • 1 reply
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What filters do I need in a customer list?

Best answer by Haley Pace

We don't currently surface that in customer lists, as refunds are really more of a transaction-level entity (i.e., one customer could have multiple refunds). Instead, we do provide Scheduled Data Exports which are a log of each transaction, and there is a refunded_at field which you can use in combination with the rc_original_app_user_id field to determine which users have at least one refund.
 

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  • RevenueCat Staff
  • 418 replies
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  • August 15, 2024

We don't currently surface that in customer lists, as refunds are really more of a transaction-level entity (i.e., one customer could have multiple refunds). Instead, we do provide Scheduled Data Exports which are a log of each transaction, and there is a refunded_at field which you can use in combination with the rc_original_app_user_id field to determine which users have at least one refund.
 


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