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I just spent a good deal of time setting up offerings for consumable products. I have many different variations I would like to try with the A/B experimental testing method. In trying to setup a Paywall, I found that they are geared solely toward subscriptions and not at all toward consumable products. Is this something that I am not supposed to do? Would I be “hacking” the system if I did it? Are there any ways I can customize a template to show an offering that is made up of consumable products in a way that makes sense? Please help!

Recently I’m getting a few users complaining that they are receiving an Error Code 17 when pressing Restore on the App Paywall page.Your documentation says: “InvalidAppleSubscriptionKeyError(17, "Apple Subscription Key is invalid or not present. " + "In order to provide subscription offers, you must first generate a subscription key. " + "Please see https://docs.revenuecat.com/docs/ios-subscription-offers for more info.")” which I don’t understand. Has is something to do with a user being on a free trial and an issue with going on to the paying phase? Is there anyway I can see exactly what has happened with an individual user?

Which of these delegate methods are expected to be called upon completion of a purchase, or are both expected to be called? I can’t find any documentation at all on the site for PaywallViewControllerDelegate, am I missing something? I can tell what sometimes happens, but I would really like to know what is the expected/prescribed behavior for these two delegate methods. If I put the same actions in both for a successful purchase, it could cause problems, and I don’t want to have to deal with a race condition.paywallViewController(_, didFinishPurchasingWith: )paywallViewController(_, didFinishPurchasingWith: , transaction: )

My company’s business model is changing, and part of the plan is to change our iOS subscription app to a free app. Preferably this will be a smooth experience for existing users.The app’s history:Available in TestFlight. Fewer than 100 beta testers. Public release as a fixed price paid app in the App Store. Beta testers got the app free. Change from fixed price app to monthly/annual subscription app with a free trial. Pre-existing users given free lifetime subscription. (Planned) Change from a subscription app to a completely free app.What’s the most straightforward way to convert the app from subscription to free? I’d like to know what changes to make in the App Store, and what changes to make in RevenueCat.The code changes within the app seem straightforward enough: remove the paywall, modify the storyboards, remove calls such as Purchases.shared.getOfferings { … }, and so on.

Is there a way to give user’s 3 days free of pro without subscribing to the actual subscription?I’d like to upgrade them to pro for a few days so that they can try it and then downgrade them after the trial and prompt them that they can get another week for free once they subscribe.Duolingo has this model when you reach a certain amount of days, they give you 3 days free of pro without subscribing.Is there a way for me to do this?

I’m using purchases_flutter: ^7.0.2 and still getting warning from google play consoleI already waited days and noting changed, I’m afraid to lose my app because of deadline, please help, thank you

Using react-native-purchases package at version 8.0.1 on an Expo project at version 51.0.22Trying to run Purchases.configure throws the error.useEffect(() => { if (Platform.OS === "ios") { Purchases.configure({ apiKey: "<OBSCURED>" }) } }, []) 

Hello Support Team,I am experiencing an issue with updating the prices in our React Native app, which is built using Expo SDK 51 with react-native-purchases@7.27.1. Specifically, after I change the prices in the Play Store or App Store, the new prices are not reflected in the app's PayWall component. The app continues to display the old prices unless the app is restarted.I have tried calling syncPurchases() before making a request to getOfferings(), but this does not seem to resolve the issue. The PayWall component still receives the old data.Could you please assist in identifying a solution to ensure that the app fetches the updated prices without requiring a restart?Thank you for your assistance.

We have an app that’s build in Flutter, and it works with both Play Store as well as Apple Store. On both platforms we have set up products (no offerings, or entitlements), as the approach is that the users can buy a product (subscription) and change it at any time.The Apple Store subscriptions works well (in sandbox mode) and I am able to buy the lowest subscription, then upgrade to higher, and finally downgrade again, without waiting for a subscription to expire.On Play Store, however, this doesn’t work. I start with the lowest subscription, and then I can upgrade, but if I tried to do another upgrade/downgrade, I get Play Store popup with the following message:Error retrieving information from the server. DF-DFERH-01 Then I get an error from RevenueCat SDK:PlatformException(2, There was a problem with the Play Store., {code: 2, message: There was a problem with the Play Store., readableErrorCode: StorePro

so i have a flutter project where i am trying to add amazon IAP i did everything i set up amazon app with live testing and created in-App item which is a subscription after that i added amazons shared key in revenuecat.in flutter i configured Purchases configuration and after app starts i get the error  

Hello I have the exact same problem as this post, But there is no response I could use.​​​​​

Hi, I’m reaching out to report an issue we encountered with a user (ID: rnfp7UG9yuNmMYwE9lQiQv1JaAy1) involving duplicate subscription charges on the same day and a missing receipt in the user’s Apple account. Issue Details:Date of Issue: August 10th Charges Incurred: 13:14: TWD 740 for a monthly subscription. 13:41: TWD 3,590 for an annual subscription. User Actions: The user initially subscribed to a monthly plan, but shortly after, they upgraded to an annual plan. Both charges were processed. Problem:The user’s Apple account reflects the charge for the annual subscription but does not show the TWD 740 monthly subscription charge. This prevents the user from requesting a refund for the monthly cha

What filters do I need in a customer list?

For both v1 and v2.Is querying customer entitlements via the REST API a recommended way to confirm their subscription status before I allow them to perform some costly in-app action?

Hello! When I go to the charts, it shows me that "Invalid chart parameters." I contacted support a month ago, they said it was because I have a debt of $ 1800, I told them that I want to pay, they said that they would send me an invoice, but for more than a month, they either ignore or do not give an invoice. Revenuecat support is not the best, on the pro plan)

Hello,I am integrating RevenueCat with my iOS and Android mobile applications to process payments. On the back end, I use the information from the webhook to manage my sales. The offer_id value is needed for the mobile app, so I store it. However, in the Renewal webhook request that comes with a downgrade or upgrade, the offer_id remains the same, but only the product_id changes. Should I store the product_id along with the offer_id in my database? Do you have any other suggestions? Thank you in advance.

I’m using paywall builder for subscription page. But “Product Name”is not language sensitive. How can I solve this problem?

HI, suddennly it is not possible to fetch anymore google offers from revenue cat from my react-native app ( expo ) . It is working correctly for IOS.  I updated, -    "react-native-purchases": "^7.15.0",+    "react-native-purchases": "^7.28.1",Error is Error: There was a problem with the store. Can you please retur more meaningfull erros? It is impossible to debug what it is wrong with this api. Thanks.

I want to provide different Terms & Policy URLS for each localization.Is there a way to configure it?Thanks.

My problem is with iOSMy subscription is registered under the AppStoreConnect and says “Ready for Review”All my Agreements are signed and up to date.My Bundle ID is correctI was able to successfully import my products to RC.My Products,Offerings, Entitlements are created.My app is registered on RC. (appdd508ae716)I am using TestFlight.I am using Expo I can’t think of anything else, I don’t understand why I am still getting this error. I have not tested on Android yet.

Hi, I integrated Play store and amazon store in my app.. and now I am planning to publish my to App Gallery but Revenue cat is not supporting this store. I was wondering if it is possible to integrate stripe instead in the Android app. 

Hi team, found one problem. We received a message from our internal help center from a user, in the message found the user uses the latest app version, but in a revenucat panel `Last Seen App Version` is outdated(two version before our release). Looks like it wasn't updated on revenucat. How do you track that last version usage?

Hi,Is there any way to Instant entitlement revoke a user that opted out of FREE TRIAL auto renewal, instead of letting him finish all the free trial period ?Seems like most of users (especially on android), do it & when you use paid services in the backend, it’s really not a fun thing to deal with 😅 !!

I am experiencing an issue where the subscription prices are not showing on the published version of my app in the App Store. However, they do appear correctly in the test version. Here are the details:Problem: Subscription prices are not visible in the App Store version of the app. Test Version: Subscription prices are visible and working correctly in the test version. Screenshots: I have attached screenshots for your reference.Could you please assist me in resolving this issue? Thank you in advance for your help.  

I’ve connected the RevenueCat integration with Facebook Ads, but it looks like all the events are coming from App Events API and not Conversion API.I want to enable Meta’s attribution for iOS14+ for StartTrial events with AEM but it doesn’t look like I can be eligible with the events coming in from App Events API.