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I am planning to transition our customers to fixed user id from Anonymous ID.in my next Flutter app version, iOS and Android

 

However when we did this for a test customer, I see that a new user ID was created and the existing entitlements remain on the old $RCAnonymousID id. They were not merged.

The transfer is:Transfer Behavior:Share between App User IDs (legacy)

What are my options?

 

Hey @ryan-heitner-41aa7f!

I see you already have a support ticket open with us as well, I think it’s best to continue our conversation in that thread so that we can dig in and share app user ids. I can come back and post here if we come up with something that may support other developers who come across this question!


Hey @kaitlin 

Can you also post the solution to this thread, I am also interested in this matter.

Thanks.