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Question

Payment info does not persist across app updates

  • 2 September 2024
  • 2 replies
  • 14 views

Whenever a user logs out or updates an app their subscription seems to be lost. We are using React Native SDK.

 

2 replies

jeffrey_bunn
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Userlevel 2
Badge +4

Hi @novelgrinder. Can you email support so we can dig in more thoroughly? For now, however, I’d suggest that you review the following documentation, as this sounds like an issue with configuring the SDK and identifying your users:

N
Badge

Looks like we didn’t assign appUserId properly, is there a way to merge anonymous users with our db’s userId?

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