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Tips & Discussion

Share and explore knowledge and tips relating to RevenueCat and subscriptions.

  • 95 Posts
  • 263 Replies
95 Posts
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Matthew_sNew Member
posted in Tips & Discussion
feature request: purchase notification’s

Hi, would be great if we could have some sort of notification on when a user makes a purchase like Stripe does. This helps wanting to further improve the product as users subscribe and is good morale booster to keep going. maybe need an app for this? A revenuecat app on ios/android with an overview of the dashboard would be helpful as currently I pin a shortcut to my iPhone desktop.

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tina
RevenueCat Staff
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Todd HoffHelper
asked in Tips & Discussion
Free trial based on use limit or time limit?

I have a fitness app (Max reHIT Workout) and my current method of offering a free trial is to let people have access to 5 fully functional workouts free, forever. There's are two ads: an interstitial ad and a banner ad. If you want access to all 20+ workouts, lots of extra features, and go ad free , you can buy a yearly subscription for $5.99. You do not have to enter a free trial period with CC because I absolutely hate that approach. I'd like to increase conversions. Two methods I'm considering: Have a completely functional system without ads for 5 workouts. I figure if you've used the app 5 times and you don't want to buy, you'll probably never convert. A complication is this requires the user to login because i use cloudkit to store data for cross device access. After 5 workouts if they choose not to convert I revert back to a limit of 5 workouts with ads. Of course they can subscribe any time. I hope they realize the value ad of the extra features and workouts. Similar to 1, but t

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sharif
RevenueCat Staff
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TBZ
posted in Tips & Discussion
New approved IAP is not available in production app immediately

I'm posting our experience to help clarify the (Apple) IAP release process for any other new developers. Our app (v1) was live on the App Store with one IAP, a yearly subscription. Yesterday we were approved to release v2, plus were approved for a new monthly subscription IAP. We released the app almost immediately after approval. After about 20 minutes, the new version was visible in the App Store. However, after downloading the app, we noticed that only the original annual subscription was showing up in the app. The new monthly IAP was not listed. After checking everything out (see below), we decided to wait it out before any real debugging. This morning, the app was listing both annual and monthly IAPs. So, apparently it takes some time, measured in hours, for Apple to 'activate' the SKProducts. NOTE: While the new IAP was unavailable in the app, the App Store listing was actually displaying both the annual and monthly options under: Information In-App Purchases (Yes) My Yearly $$ M

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Thomas
ThomasMember
posted in Tips & Discussion
A couple of suggestions

Since I’ve been implementing in-app-purchases for my app the past days, I wanted to share a couple of things I’ve run into. Maybe they are of help to someone or can be used for further RC improvements. Google Play appends the app’s identifier or app name to the purchase title. It’s best practice to strip these, if you are using a dynamic paywall screen. The RC docs say that you need to have published an app bundle to a Closed Testing track e.g. Alpha in Google Play. I found that it is sufficient to use the unreviewed Internal Testing track. This allows for a setup where you have a package name for different environments e.g. staging and production. React Native: The RC debug logs are not replayed in the Javascript logs. You’ll have to view the device logs. Connect the device by USB Cable, then: iOS: Use Console.app to filter for Process: My App and Purchases Android: adb shell logcat | grep Purchases. I’ll update this, if I run into something else.

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Thomas
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George LeidigMember
posted in Tips & Discussion
Offer Code Support

Hi all, Some feedback/thoughts on offer codes. To set the scene, we’ve recently set up a b2b partnership and are using 12 month offer codes to provide their customers with access to our app. Offer code’s aren’t included in integration data, i.e. GCP exports and Facebook. Nor is there a way to filter for offer codes in customer lists. In order to track code consumption, we’ve had to set up web hooks, cloud functions and a custom dashboard. Not a massive issue, but the reason we’re paying for RC is to make these things easier. Offer codes are marked as trials. For us, this makes no sense - we’re expecting (/hoping) to have thousands of these codes used. It’s going to boost our active trials rate by 12 months each, thus rendering the dashboard ‘active trials’ rate useless. Again, there’s no way to filter so we can’t get true active trials in the customer list’s either. Lastly, I'd like a way to see on the customer profile if they’ve used an offer code. Thanks for reading, hopefully the fe

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tina
RevenueCat Staff
tinaRevenueCat Staff
posted in Tips & Discussion
Feedback wanted: REST API

As a developer, you probably spent time looking through the REST API endpoints to keep subscription status in sync with your backend, update subscriber attributes server side, etc. We would love to hear from you: Is there something you’d like to be able to do through the API that you can’t currently do? Are there any fields you’d like to see that aren’t currently returned from an endpoint? Thank you!

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tina
RevenueCat Staff
cody
RevenueCat Staff
codyRevenueCat Staff
posted in Tips & Discussion
Using Entitlements for Feature Flags

Hey RevenueCat Community! 👋 I wanted to share a blog post I wrote recently about how you can use Entitlements for more than just in-app purchases. Since Entitlements can be granted manually as promotionals via the dashboard and REST API, you can actually use Entitlements as generic feature flags - all without being connected to any in-app purchase products at all. A good use case might be setting up beta features (maybe for only long-term paying customers, for example) and granting access to those beta features with an ‘empty’ entitlement. You could build this out as custom as you’d like - you could manually opt users into your beta from the RevenueCat dashboard, or even build an automated system from your own backend to let users opt-in to the beta themselves, all by tying into our promotionals API. I detail the process in the blog post, but would welcome any questions or comments! You can read the blog post here.

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cody
RevenueCat Staff
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havasu78New Member
asked in Tips & Discussion
Is there a SwiftUI example App for XCode 12.5?

The SwiftUi example app on this page https://docs.revenuecat.com/docs/sample-apps requires xcode 13 because of AsyncStream. Is there a SwiftUI example app that works in xcode 12.5?

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cody
RevenueCat Staff
Jeroen Wolff
Jeroen WolffNew Member
asked in Tips & Discussion
Can't get rid of old active PlayStore Console subscriptions

Hi all, I’ve got some subscriptions defined in Google PlayStore console, but they where to test subscriptions a while back. Now we don’t use them within RevenueCat. But I can’t delete them in the PlayStore console (asked Google Support, but they told me that we can’t remove active products) These old products are never sold because we are stil in develop phase. My question now is, are these products every visible by customers? I don’t use them in RevenueCat and are not showing them in our app on the PayWall. But maybe they are somehow visible somewhere else? And even switch to or able to buy by customers? So is it safe to leave them in de Console (otherwise I have to delete the app in de PlayStore and make a new packageID with all the extra work) What do you guys think? Any advise? PlayStore Console:

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sharif
RevenueCat Staff
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KimMember
posted in Tips & Discussion
Alias's and different users - duolingo family plan

Hi RevCat community Ok this might be bit of a strange question, but I've been inspired by what Duolingo have done with their recently announced family plan, where you can invite up to 5 others and only a single subscription is required (annual only, at higher price, which is smart). I’m assuming with Aliases that RevenueCat would support a user inviting another user and that user not having to go through payment process as they tied to the original user (invitee), and if that original user churned or lost their entitlement, that all aliases on that same ‘purchase record’ would also lose access? Has anyone else seen apps do shared subscriptions, beyond what apple offers with Family Plans. I know Spotify do duo plan.

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Markus WolffHelper
asked in Tips & Discussion
Best practice for server-side CI testing?

Hey, because of how our subscriptions work in general, we have decided to not use the RevenueCat SDK to create purchases, but announce them to our own API, which will in turn make an HTTP call to RecenueCat’s /receipts route, passing the neccessary data. Arguably the most important piece of data is the fetch_token from the app store. The problem arises when we’re trying to run automated integration tests via our CI server - without doing an actual purchase on an actual hardware device, we won’t have a valid fetch token, so the API will always answer with the (reasonable) error: "The receipt is not valid.". So my question is two-fold: is there any way to simulate a purchase for testing purposes? how to others solve the testing issue? Or is our use-case really this particularly rare? Regards,Markus

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cody
RevenueCat Staff
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AlistairAtHapchaNew Member
asked in Tips & Discussion
How to Extend a User’s Free Trial

Hi everyone, I’m looking to figure out a way to reset or extend a users free trial. At present, we have successfully set up an In-App Subscription on both iOS and Android with a one week free trial. We then hope to send the user a notification or email when their trial is almost over prompting them to refer a friend to the app, which they will be rewarded for by extending the trial for another week. The refer all mechanisms is fairly easy to do with deep links, the question is once we have detected that a user has successfully referred a friend, what is the best way to extend their trial? Additionally, I’m still trying to work out how this plays with Apple’s terms of service - it seems to be within the rules but any thoughts would be appreciated. Thanks everyone!

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sundeep
RevenueCat Staff
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Katie MillerNew Member
posted in Tips & Discussion
Data type discrepancies

When tracking webhook events and also using the API, there are data discrepancies how field values are presented or formatted. One such case is the Subscription#period_type. In a webhook event the value is uppercase but in the api it’s all lowercase. Another is the use of both millisecond timestamps and ISO 8601 datetime string. This makes for very awkward handling of RevenueCat’s data in our codebase. Granted, I realize this is not easy to reconcile in existing APIs but in the future I would hope the company can adopt standards for these fields that they stick to across their platform.

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Jens
RevenueCat Staff
JensRevenueCat Staff
posted in Tips & Discussion
Web subscriptions post Epic-vs-Apple

Hey everyone, I’m curious what folks’ approach is regarding the Epic-vs-Apple decision? Is anyone making plans already to explore linking out of the app to a web paywall? Or are you going to wait and see how things turn out? At RevenueCat, we’re currently playing around with a few options to support potential use cases (of course, pending what exactly will and won’t be allowed), and I’d love to get a feeling for the level of interest in the topic. JensHead of Product @ RevenueCat

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TroophyTechNew Member
asked in Tips & Discussion
Is there way to alter/edit subscription price for customer?

We change our prices time to time on store and when the prices increase and customer cancel and resubscribe, they usually email us through support. Is there a way we can modify the price on revenue-cat for specifically for disappointed customers. How can we compensate these customers with some kind of offering?

1991
cody
RevenueCat Staff
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Florian SimmendingerNew Member
posted in Tips & Discussion
Benchmarks for consumer SaaS churn

Hey, I'm looking at my churn dashboard and I'm wondering wether our monthly churn and our annual renewal rates are good or bad compared to most consumer apps. I guess there is probably a pretty big variance depending on pricing and type of app, but it would still be nice to hear some data points from other consumer apps. When googling I find mostly data points from B2B SaaS which is a totally different animal. Can anyone share benchmark or a few links that explore this? Cheers, Florian

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YosefNew Member
asked in Tips & Discussion
Displaying a specific product on the sales screen

Is there a way to display a specific product on the sales screen? The sales screen in my app is being controlled through my backend,with the way that the screen is built it’s important that i’ll have control over the specific In-App Purchase that’s being fetched. so if i can use the package identifier to fetch the product that would be great!unfortunately so far i haven't found this option or code in the docs...

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Jacob Eiting
RevenueCat Staff
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KimMember
asked in Tips & Discussion
Option to save filters

Would love option to save a filter - e.g. longer free trial users, price tier 2. etc. We have multiple offerings, prices, and free trial tiers in App Store listings, and manually creating filters by selecting all the different offerings that fall into each category is a pain.

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cody
RevenueCat Staff
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Loredo SolaHelper
posted in Tips & Discussion
Forum Navigation suggestion: Link revenuecat logo to www.revenuecat.com

I expected to logo to link to RC home page, just like docs.revenurcat.com, instead it links to forum home page.

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ryan
RevenueCat Staff
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Loredo SolaHelper
posted in Tips & Discussion
New community looks great!

Congratulations to all you revenue cats! I’m looking forward to this new forum. I especially appreciated the details about when to post versus when to contact support 1 on 1.

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