SDKs

We recently launched our app and have a monthly subscription plan with a free trial.In both playstore and appstore we did set up free trials/introductory offers and are applied for all countries.For some reason, users in the UK do not see the free trial in the payment sheet and they are charged right away. Our dev team is in Serbia and we do see the free trial.Looking at this https://docs.revenuecat.com/docs/ios-subscription-offers free trials are handled manually.Sounds similar to thisWe are using react native 4.5.3.Any ideas what we are doing wrong?

Hello all,I’d like to check the originalApplicationVersion for my iOS app, without prompting the user to login to their AppStore account.Your “converting a paid iOS app to subscription” blogpost has the following code, which looks like it should do what I want:if let receiptURL = Bundle.main.appStoreReceiptURL,   let _ = try? Data(contentsOf: receiptURL) {    Purchases.shared.restoreTransactions { (info, error) in        completion?(info)    }} This implies that it’s safe to call restoreTransactions if we’re certain that there is a receipt on the device.However,

hey guys good morning i am having this issue and couldn’t figure out. I am using the new SDK("react-native-purchases": "^4.5.3"), and also EXPO MANAGED FLOW("expo": "~44.0.0"), all updated.evaluating RNPurchases.isConfiguredThis is my code:useEffect(() => {    const connectRevenueCat = async () => {      Purchases.setDebugLogsEnabled(true)      if (Platform.OS === 'android') {        console.log('entrou 3')        await Purchases.setup('mypass', 'null')      }    }    connectRevenueCat()  const getPackages = async () => {      try {        const offerings = await Purchases.getOfferings()        if (offerings.current !== null) {          setProducts([offerings.current.availablePackages[0].product])        }      } catch (e) {        // put t

I updated my Swift dependencies in SPM from 3.12.4 to 3.12.7. After I update, I get the “no products registered” error below. Nothing has changed in App Store Connect or in RevenueCat. I don’t get any errors on 3.12.4 My phone is on iOS 15.0.2 2021-10-17 16:03:48.699413-0700 Anime Karma List[1086:198879] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "There's a problem with your configuration. There are no products registered in the RevenueCat dashboard for your offerings. To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings. More information: https://rev.cat/why-are-offerings-empty" UserInfo={NSLocalizedDescription=There's a problem with your configuration. There are no products registered in the RevenueCat dashboard for your offerings. To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings.

Good eveningWe are moving away from calling SK1 directly towards using RC in iOS. We do use SKStorefront. We see the RCStoreFront class in the xcframework but we haven’t found a way to access/init/fetch it. Dead end? Can you point us in the right direction? How to get a RCStoreFront in ObjC Thank you

I have an app that works fine for iOS and Android.I'm currently trying to run an app on macOS.I use Flutter and a package of purchases_flutter 3.9.5Subscriptions work fine on iOS and Android.The macOS application has Capability: In-App PurchaseAfter launching the application for macOS, I get the error:2022-06-01 11:49:28.251 myapp[31721:239951] [Purchases] - DEBUG: ℹ️ Products request finished.2022-06-01 11:49:28.251 myapp[31721:239951] [Purchases] - DEBUG: 💰 Retrieved SKProducts:2022-06-01 11:49:28.251 myapp[31721:239951] [Purchases] - WARN: 🍎‼️ Invalid Product Identifiers - (    "myapp_299_1m_0m",    "myapp_3299_1y_0m")2022-06-01 11:49:28.251 myapp[31721:239951] [Purchases] - DEBUG: ℹ️ 1 completion handlers waiting on products2022-06-01 11:49:28.254 myapp[31721:237671] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "None of the products registered in

I am implementing paid subscriptions in my iOS app. I have an entitlement called “Pro” in RevenueCat, but this seems to be returned to the app sometimes as “pro” and sometimes as “Pro”.  I get the entitlements using Purchases.shared.getCustomerInfo { (purchaserInfo, error) in } purchaserInfo?.entitlements contains one entry as expected, but both the key and the entitlementInfo.identifier are “pro” not “Pro”. However, just after a purchase completes successfully, it is [edit: sometimes] returned as Pro. This is using a sandbox user, if that is relevant.Is this expected behaviour? I suspect not, but can’t figure out what’s going in. Perhaps something to do with caching of user entitlements. Any ideas?      

Hey there! I’m currently implementing an “Active Subscription” view in my app and was wondering if I can somehow get the following data from the `CustomerInfo`?Next payment price (the next amount the user will be changed)Active renewal period (if the user is subscribed to weekly, monthly or yearly)Family sharing active (if the active subscription can be shared with the iCloud family)A possible workaround could be to load the products again and search for the `productIdentifier`, but here I’m not sure how I’d find out which price is the due on the next payment (intro offer, discount, etc)Thanks in advance!

My IAP Promotions were being held because my binary  “did not include the SKPaymentTransactionObserver method” I haven’t seen anything like this before. I had presumed that this would be included in the Purchases package. Am I missing something, or did Apple? Thanks

Trying to add the RevenueCat SDK as a Swift Package on Xcode 12.3 for iOS on Catalina after specifying dependency rule  as suggested the error “because purchases-ios  >= 4.0.0-beta.9 contains incompatible tools version and root depends on purchases-ios 4.0.0..<5.0.0, version solving failed” appears . How can work around this?

I am hoping we can get some guidance on how to test billing errors in the sandbox. Specifically, we are never seeing billingIssueDetectedAt populated.As an example, we subscribe using a license tester on Android in our React Native app. The subscription goes through successfully, and afterwards, we set our payment source to “always decline” through Google Play. Because it’s a monthly subscription, we wait 5 min, and when the renewal charge is made, we get an email from Google saying the subscription was suspended because of a billing issue. However, there is no change on the customerInfo object when I call getPurchaserInfo().Fast forward another 5 min, and the subscription is cancelled. This time, if I call getPurchaserInfo(), I immediately see the purchase is no longer active. However, there is still no value for billingIssueDetectedAt, and the expirationDate has not chan

We are going to publish our app with in-app purchases in Russia. Now we have a problem — Google Play is pausing it’s billing system for users in Russia. Can we publish our app with you SDK and solve the problem? Can users from Russia buy subscriptions this way?

Some of our iOS users have reported that nothing happens when when restoring purchases on iOS and I’ve been able to reproduce. From debugging my own account, I have an active subscription in App Store but when I restore purchase, I noticed my `PurchaserInfo` does not include active subscriptions when restoring. In case it’s relevant, the `appUserId` we pass in during initialization with `Purchases.setup()` can be a different id across installs (e.g., a fresh install creates a new user id).Any known issues or advice on how to debug this further? VersionsTested with the following and both had empty active subscription:Flutter v2.10.3 and purchases_flutter v3.8.0 Flutter v3.0.1 and purchases_flutter v3.10.0 Code: final PurchaserInfo restoredInfo = await Purchases.restoreTransactions(); The data in PurchaserInfo:

Hi all, I want to find all purchases made by the user on IAP, in my app’s code. Actually due to some UX issues, some customers have bought both the lifetime and monthly subscription of the app. Now I want to identify such users while they run the app, and instruct them on how to claim refund for one of the purchase. What is the best way to do this, since I don’t have any email id identifier for the users, I was thinking of adding code to identify such users in the app itself, any pointers on what functions can I call from RevenueCat’s SDK for me to solve this issue. I am looking for iOS based solution 14.0+.

Have user A logged in Purchase a subscription Log out, log in as user B Purchase a consumable in-app purchaseExpected: no subscription for user B, subscription for user AActual: subscription for B, no subscription for AThis is extremely wrong, since user B is expecting to get a consumable in-app purchase effect, while they get an effect as if they bought a subscription. Subscriptions should only be transferred when explicitly asked by a user.

I am developing an app that gives access to a certain database for information lookup.The idea is to charge $2.99 for the app in the app store which gives access to the current version of the database for life.Then, whenever a new version of the database is available (happens annually), offer a non-consumable in-app purchase to get lifetime access to the new version.My problemIf a user buys the app in 2022 and uninstalls it when the in-app offer to upgrade to 2023 comes up (not purchasing the upgrade) and then reinstalls it, How can I figure out what version of the database they are entitled to? How can I determine when they first bought the app?

I have an existing Objective-C project that is already using CocoaPods.After adding the pod 'Purchases' to my podfile my project no longer runs.It quits with the error messages:__abort_with_payloaddyld[15384]: Library not loaded: @rpath/libswiftCore.dyliblibswiftCore.dylib' (no such file)I am on Xcode 13.0I checked the solutions on this page https://stackoverflow.com/questions/26024100/dyld-library-not-loaded-rpath-libswiftcore-dylib, and based on that, have confirmed the following:For both my project and target:Build Settings > Build Options > Always Embed Swift Standard Libraries is set to YesFor my target:Build Settings > Linking > Runpath Search Paths is set to @executable_path/Fram

When testing purchases on Sandbox with StoreKit config specifying a 30 second subscription interval I quite often get an entitlement that has equal latestPurchaseDate and expirationDate therefore rendering it invalid immediately and deadlocking my purchase flow.  Logica::Store::update_state: entitlements: ["base_content_access": <EntitlementInfo: "identifier=base_content_access,isActive=false,willRenew=true,periodType=PeriodType(rawValue: 1),latestPurchaseDate=Optional(2022-05-21 13:58:39 +0000),originalPurchaseDate=Optional(2022-05-21 13:58:39 +0000),expirationDate=Optional(2022-05-21 13:58:39 +0000),store=Store(rawValue: 0),productIdentifier=fivesysdev.logica.renewable_subscription,isSandbox=true,unsubscribeDetectedAt=nil,billingIssueDetectedAt=nil,ownershipType=PurchaseOwnershipType(rawValue: 0)>]Sometimes happen for 5 minute intervals too, but s

Hi,A quick question.I’m using RevenueCat with the sandbox user. I have two same-level subscriptions, one is monthly and the other one is annual. I added them into one entitlement. When I try to purchase each of them separately, everything works as expected. But the issue is, I subscribe to the annual plan, after that I try to subscribe to the monthly plan, and its purchases monthly without any alert, like I have not subscribed to the annual plan. I’m expecting the alert which says, “Do you want to modify your subscription to monthly, and it will begin and you will be charged after x date...”. This alert pops up when I try with the StoreKit, but not popping up with the RevenueCat. Is this normal, will it work when it is in production? My app is v1.0 and has not been accepted yet.My purchase function like;Purchases.shared.purchasePackage(package) { transaction, info, error, userCancelled in …Any idea?Thank you. 

Hiya, I’m looking to add trials to my existing in-app subscriptions, but had some questions regarding the webhook events. I noticed that when starting a trial in the sandbox, the INITIAL_PURCHASE event is triggered, which is great. I was wondering:If the user continues with the trial and the trial automatically converts to a paying subscription, is another webhook event sent? We have a trial status against users on our API, so we would be looking to update this status based on the data that comes from the webhook. Would the RENEWAL event be sent here? If the user cancels the trial, am I correct in saying the the CANCELLATION webhook event is triggered?Thanks in advance,Joe

What happens if my app exceeds $10k MTR in a month on the Free plan, and miss to upgrade to the Starter or Pro plan after period . the IAP feature will still work?

My react native app has been in production for over a year. Without submitting a new release, payments are failing on Android. This should mean that the issue is either on your side (RevenueCat) or Google Play. Already lost 40% off my subscribers in a couple of days. I haven’t changed anything, however this suddenly came up in development:“[Error: There was a credentials issue. Check the underlying error for more details.]”Doesn’t say anything more detailed than this. On Android payments go through, however, then there is no active subscriptions to be found when requesting in from the SDK.No issues on iOS. Would be great to sort this out ASAP, loosing subscribers as we speak:/

I noticed that even on a device running iOS15, Purchases.showManageSubscriptions() loads the subscriptions UI via Safari rather than a native action sheet. This seems to be because we have:  SystemInfo.appleSubscriptionsURL = URL(string: "https://rev.cat/manage-apple-subscription")This url never passes the isAppleSubscription() test, therefore we always fallback to the openURL() method.Is this by design?

We are migrating from sdk v3.x for android (java).The isBillingSupported method is not marked as deprecated in the new sdk, it is just gone. What is the replacement for this functionality? from v3.1Purchases.isBillingSupported(this, new com.revenuecat.purchases.interfaces.Callback<Boolean>() { @Override public void onReceived(Boolean isSupported) { if (isSupported) { // Billing Services are available queryStoreInventory(); } else { openPurchasingOffDialog(); } } }); 

I just noticed the new docs have:If you are not using RevenueCat's anonymous IDs as described above, and are instead providing your own app user ID on configuration, do not call configure in application:didFinishLaunchingWithOptions:. Instead, call the configure method in your root view controller's initialization method.This is a fairly major change, since my app has a complex init sequence. It would be helpful to know more about what's going on here, so that I can correctly adjust my init sequence.I have read about the unavailability of the KeyChain during prewarming, but what exactly is requiring this change?