SDKs

Hi,  this is our first in app purchase (annual subscription) and the first time using RevenueCat, Overall everything seems to be working except for the following code which is never call  Please help.  Thank you. - (void)purchases:(nonnull RCPurchases *)purchases receivedUpdatedCustomerInfo:(nonnull RCCustomerInfo *)purchaserInfo {// handle any changes to purchaserInfo     NSLog(@"\n\n\n     Purchase Updated INFO: %@", purchaserInfo);    [self CheckForSubscription];}

Hello. I always get same error. My real device: iPhone 11 Pro, official iOS 16.0. I setup sandbox account and confirmed it. Beta version of Xcode (version 14.0). I did everything that your partner Chris showed in the video (https://www.youtube.com/watch?v=11A0hUjbCb4). 

Hi, I’m looking into migrating from my in-app purchase code to Rev Cat. I currently only have consumable and non-consumable products. I’m looking to add a subscription and figured I’d give this a try.   I’m a bit confused on how to migrate my existing non-consumable items to rev cat.. or do I just use rev cat for the subscription only?I’ve added a few of my non-consumable items to rev cat and they are showing up via the api in my app.. but rev cat doesn’t know they have been purchased. I did try:[RCPurchases.sharedPurchases syncPurchasesWithCompletion:^(RCCustomerInfo *customerInfo , NSError *error) { NSLog(@"Synced! %@ %@",customerInfo, error);}]; And I get an error “The receipt is missing” So my guess is this is only looking for subscriptions?  So I’m wondering if I know that someone has purchased a non-consumable via my existing in-app code, c

I am using revenuecat in my product.Currently, I already setup the “Offerings” as “Lifetime”.My expectation is that if I call method: Purchases.purchasePackage(package) multiple times, then there is only one time purchase.But, each time I call above method, I still can buy a new IAP.What should I do to prevent that ?Currently, I have to try to “restore purchase” and check, if restore failed => buy new purchase.  

I am trying to implement the IAP in the Amazon Appstore. I am doing the setup just like the docs says: await purchases.Purchases.setDebugLogsEnabled(kDebugMode); purchases.PurchasesConfiguration? configuration; if (Platform.isAndroid) { configuration = purchases.PurchasesConfiguration('goog_key'); if (storeHelper.store == Store.amazonAppStore) { configuration = purchases.AmazonConfiguration('amzn_key'); } } else if (Platform.isIOS) { configuration = purchases.PurchasesConfiguration('appl_key'); } if (configuration != null) { await purchases.Purchases.configure(configuration); await premiumService.load(); } When I call Purchases.getOfferings() the call hangs. The native side does not respond to the Dart call. I am reproducing this issue launching in debug and when download fr

Google now uses the new Subscriptions API, I would like to know if this version is already supported or if it is still using the InAppProduct API

Hello, at Lake Coloring we are in process of migration to RevenueCat. At the moment we are just forwarding receipts from our backend to RevenueCat API.  We are migrating to RevenueCat SDK in our iOS app but have a problem with mainland China, more specifically api.revenuecat.com seems to be blocked in mainland China. Since our backend is reachable by vast majority of provinces and operators in China(but not all of them, so we do understand the difficulties with the region) we would like to have at least similar reachability for RevenueCat.All suggestions how to work around this issue would be greatly appreciated.Thanks

I got rejected by the App Store due to a strange error (any help with that is also appreciated) but I can’t figure out where these alerts are coming from on purchases. I don’t see any alerts in my code but I also don’t see any in the react native library. Anyone see this behaviour before?

Crashes on iPhone5 (iOS 12.5.4).It runs fine on iPhone13 Pro MAX, iPhoneXS MAX, iPhoneSE, etc.Is 32-bit CPU unsupported?Start from Xcode.[RCPurchases configureWithAPIKey:@"public_sdk_key"];It crashes on the above line.#1 abort_with_payload_wrapper_internal#2 abort_with_payload#3 dyld::halt(char const*)#4 fastBindLazySymbol(ImageLoader**, unsigned long)#5 dyld_stub_binder#6 type metadata accessor for @MainActor @Sendable () 

We would like to display something to the user before swapping the subscription to a different user ID. That would mean knowing, when possible, the subscription status of the AppleID or Google Play account.Is there a way to fetch the local subscription status with the SDK? Of course that information could be incomplete on iOS without a user-approved Restore, but it would still cover a large enough number of cases to help with the customer support.

How can i set the FirebaseAppInstanceID in flutter, there is no method for it in the flutter SDK

We recently migrated from the legacy version (aliases) to transfer purchases. Will this behavior take effect immediately or will there be a lag time till this behavior takes effect?

Hi,I followed your tutorial to convert our Paid app to Subscriptions - https://www.revenuecat.com/blog/converting-a-paid-ios-app-to-subscriptions.In sandbox mode everything works as expected, but in production it seems that ‘CompatibilityAccessManager’ cannot convert old users without reopening the app. So my guess is that ‘func isActive(entitlement: String, result: @escaping ((Bool, Purchases.PurchaserInfo?) -> Void))’works only after some delay or 2nd time in production.I configure entitlements on ‘appDidFinishLaunch’ to grand access with this method:‘func configure(entitlements: [BackwardsCompatibilityEntitlement], completion: ((Purchases.PurchaserInfo?) -> Void)? = nil)’. Also I set ‘PurchasesDelegate’ to ca

Problem: from my app’s perspective purchases seem to be working, but I see no record of them anywhere on the RC website (recent transactions, customers in sandbox, etc).Package: RevenueCat 4.11.0, Xcode 14 beta 6I used RC for my last app and was very happy with the experience. I want to use it again for my next app, which is for iOS 16 only. It’s the same scenario as the last app: no subscriptions, one non-consumable “pro” upgrade, three consumable “tips”. I used the same code as in my last app, with obviously a different public key.  I went through the same setup steps as last time on ASC and RC websites.  When I start the app (with debug logging on) I see the new product names I created for this app being pulled down. My tips View is being properly populated with my tip names and prices. When delete the app, reinstall it, and I purchase the non-consumable Pro it properly warns be that I’ve bought it already. I’m making purchases with a valid Apple account. I’m testin

We just migrated from the old Purchases pod (version 3.13.1) to the new RevenueCat (version 4.11.0).In didFinishLaunchingWithOptions method we are configuring RevenueCat as follows:let purchases = Purchases.configure( with: Configuration.Builder(withAPIKey: "???") .with(observerMode: true) .build())let instanceID = Analytics.appInstanceID()purchases.attribution.setFirebaseAppInstanceID(instanceID)if instanceID == nil { // Track error}Until now, 5% of our users using iOS 12/iPadOS 12 are getting this crash Crashed: com.apple.main-thread0 libswiftCore.dylib 0x204ba0 specialized _assertionFailure(_:_:file:line:flags:) + 3601 libswiftCore.dylib 0x282bc _assertionFailure(_:_:file:line:flags:) + 322 libswiftFoundation.dylib 0xa3d10 @objc static NSObject.__old

I just updated my xcode and my computer with the new apple updates that just came out and now RevenueCat is making my project not build correctly because i keep getting this error in one of their files “Stored properties cannot be marked potentially unavailable with '@available'” What should I do to fix this? 

I noticed when testing that my subscription expires pretty quickly. Subscription acceleration is vaguely explained in the docs (more details would be super helpful). The odd thing is that if I go through with the purchase again, it appears to succeed (it does not throw a PlatformException) but then when I print the entitlements right after the purchase code (await Purchases.purchasePackage(package)) I see this:{premium: EntitlementInfo{identifier: premium, isActive: false, willRenew: false, periodType: PeriodType.normal, latestPurchaseDate: 2021-09-22T01:58:04Z, originalPurchaseDate: 2021-09-21T20:58:05Z, expirationDate: 2021-09-22T02:58:04Z, store: Store.appStore, productIdentifier: jsdev_59_1y_1w0, isSandbox: true, unsubscribeDetectedAt: 2021-09-22T02:59:55Z, billingIssueDetectedAt: null}}If going through with a purchase does not renew an expired subscription, what does?(sorry for the mediocre formatting, your code format

Hi, Just checked today, my app in the Apple app store is not fetching subscriptions. It is showing ‘No subscriptions found’. I have not updated app recently, nor made any changes in apple store connect account. Not sure what is the problem here. I quickly checked on my local setup, I am able to see subscriptions while running the app in simulator. Could you help me in debugging this further. Thanks

Hi,I just started using RC and I have some problems regarding renewals. I’m using React Native SDK and primarily targeting Android. I only have 1 subscription offer for my app. After the user successfully completes a purchase, I can see that he is given 7 minutes of access, I receive emails from Google Play Store about the purchase. After 7 minutes ( first renewal ) I receive another email from Play Store about successfull renewal. But when I refresh my app and make a request to customerInfo, the response is empty. Next time I open the app, I can see another event is added to customer history page in RC panel: “Opted out of renewal for ….”I identify to RC after firebase login with user email. Users must login to purchase something. I tried with both an old subscription before Play Store changes, and new subscription. Results are same.Am I missing something?  

Well, I manage to test my app in the sandbox and buy a subscription plan for a month, it work like expected, it auto-renew 3 times and then “Opted-out of renewal” and “Had their subscription expire” after that, I load again the app and it show me that I have not current any active subscription what is great, but here the problem, when I try to renew the subscription, I do the same process using “purchasePackage”, sending the same package that the user previous subscribe, I don’t get any error the call work but the return “purchaserInfo” do not have any new active subscription. the debug info after I call purchasePackage: 2022-01-11 20:55:07.209981-0500 LoosidApp[26462:18273130] [Purchases] - DEBUG: ℹ️ Vending Offerings from cache2022-01-11 20:55:07.211967-0500 LoosidApp[26462:18273130] [Purchases] - DEBUG: ℹ️ makePurchase2022-01-11 20:55:07.213718-0500 LoosidApp[26462:18273130] [Purchases] - DEBUG: 💰 Purchasing product from package -

We have things working properly on iOS and Android, but the Amazon Store is not working, and we have no idea why. Here is the log from live app testing:2022-04-05 19:42:59.883 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  App foregrounded2022-04-05 19:42:59.884 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  Checking if cache is stale AppInBackground false2022-04-05 19:42:59.885 4959-4959/com.alltogether.Hellosaurus D/[Purchases] - DEBUG:  CustomerInfo cache is stale, updating from network in foreground.2022-04-05 19:42:59.887 4959-49

 API request completed with status: POST /receipts 503.Subscription purchases successfully but not working on android side.Even i received google play receipts by email.We are facing this issue since two weeks. 

Hello,There have been some similar reports about GetOfferings callback not being called on Fire OS (and some other on Android and iOS, but looks like iOS one has been fixes). I’ve setup everything and was able to get my offering for Android. When I setup the app for Amazon Store the GetOfferings doesn’t call the callback (neither success nor error). I’ve tried the other offerings API that registers a listener, but that one is also not firing events.Here are the logs of the call:DEBUG: ℹ️ Debug logging enabledDEBUG: ℹ️ SDK Version - 5.6.0DEBUG: 👤 Initial App User ID - nullDEBUG: 👤 Identifying App User ID: $RCAnonymousID:602c1ecc192b4d6b9bf2d776a95b0564DEBUG: ℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:602c1ecc192b4d6b9bf2d776a95b0564DEBUG: ℹ️ No cached Offerings, fetching from networkDEBUG: ℹ️ App foregroundedDEBUG: ℹ️ CustomerInfo cache

I am testing revenue cat 4.0 with Unity 2020.3.8f1 on fire tablet amazon but the callback of Purchases.GetOfferings is never called. With other platforms (iOS and google play) it works correctly.I’ve already configured amazon revenuecat key, shared amazon key,set useAmazon=true and enable sandbox mode as write here: https://developer.amazon.com/docs/in-app-purchasing/drm-sample-app.html#step-6-enter-sandbox-modeI have created a scene empty with your script “PurchasesListener.cs” (and Purchases.cs) to replicated the issue.The callback in GetOfferings is never called either on PurchasesListener.Start() or when you pressed on the UI Button “GetOfferings”

I have followed instructions from the official documentation (https://docs.revenuecat.com/docs/ios-subscription-offers) but I can’t get promotional offers to appear.I’m using a sandbox user, which has an expired annual subscription. When I call any of these methods, I either get 0 offers or it says that the user is not eligible for the promo offer (pay up front, x% off first year).let d = package.storeProduct.discounts (returns 0)let e = await Purchases.shared.checkTrialOrIntroDiscountEligibility(product: package.storeProduct) (returns ineligible)let promoOffers = await package.storeProduct.getEligiblePromotionalOffers() (returns 0) Here are the entitlements for the user:identifier=pro,