SDKs

When testing purchases on Sandbox with StoreKit config specifying a 30 second subscription interval I quite often get an entitlement that has equal latestPurchaseDate and expirationDate therefore rendering it invalid immediately and deadlocking my purchase flow.  Logica::Store::update_state: entitlements: ["base_content_access": <EntitlementInfo: "identifier=base_content_access,isActive=false,willRenew=true,periodType=PeriodType(rawValue: 1),latestPurchaseDate=Optional(2022-05-21 13:58:39 +0000),originalPurchaseDate=Optional(2022-05-21 13:58:39 +0000),expirationDate=Optional(2022-05-21 13:58:39 +0000),store=Store(rawValue: 0),productIdentifier=fivesysdev.logica.renewable_subscription,isSandbox=true,unsubscribeDetectedAt=nil,billingIssueDetectedAt=nil,ownershipType=PurchaseOwnershipType(rawValue: 0)>]Sometimes happen for 5 minute intervals too, but s

Hi,A quick question.I’m using RevenueCat with the sandbox user. I have two same-level subscriptions, one is monthly and the other one is annual. I added them into one entitlement. When I try to purchase each of them separately, everything works as expected. But the issue is, I subscribe to the annual plan, after that I try to subscribe to the monthly plan, and its purchases monthly without any alert, like I have not subscribed to the annual plan. I’m expecting the alert which says, “Do you want to modify your subscription to monthly, and it will begin and you will be charged after x date...”. This alert pops up when I try with the StoreKit, but not popping up with the RevenueCat. Is this normal, will it work when it is in production? My app is v1.0 and has not been accepted yet.My purchase function like;Purchases.shared.purchasePackage(package) { transaction, info, error, userCancelled in …Any idea?Thank you. 

Hiya, I’m looking to add trials to my existing in-app subscriptions, but had some questions regarding the webhook events. I noticed that when starting a trial in the sandbox, the INITIAL_PURCHASE event is triggered, which is great. I was wondering:If the user continues with the trial and the trial automatically converts to a paying subscription, is another webhook event sent? We have a trial status against users on our API, so we would be looking to update this status based on the data that comes from the webhook. Would the RENEWAL event be sent here? If the user cancels the trial, am I correct in saying the the CANCELLATION webhook event is triggered?Thanks in advance,Joe

What happens if my app exceeds $10k MTR in a month on the Free plan, and miss to upgrade to the Starter or Pro plan after period . the IAP feature will still work?

My react native app has been in production for over a year. Without submitting a new release, payments are failing on Android. This should mean that the issue is either on your side (RevenueCat) or Google Play. Already lost 40% off my subscribers in a couple of days. I haven’t changed anything, however this suddenly came up in development:“[Error: There was a credentials issue. Check the underlying error for more details.]”Doesn’t say anything more detailed than this. On Android payments go through, however, then there is no active subscriptions to be found when requesting in from the SDK.No issues on iOS. Would be great to sort this out ASAP, loosing subscribers as we speak:/

I noticed that even on a device running iOS15, Purchases.showManageSubscriptions() loads the subscriptions UI via Safari rather than a native action sheet. This seems to be because we have:  SystemInfo.appleSubscriptionsURL = URL(string: "https://rev.cat/manage-apple-subscription")This url never passes the isAppleSubscription() test, therefore we always fallback to the openURL() method.Is this by design?

We are migrating from sdk v3.x for android (java).The isBillingSupported method is not marked as deprecated in the new sdk, it is just gone. What is the replacement for this functionality? from v3.1Purchases.isBillingSupported(this, new com.revenuecat.purchases.interfaces.Callback<Boolean>() { @Override public void onReceived(Boolean isSupported) { if (isSupported) { // Billing Services are available queryStoreInventory(); } else { openPurchasingOffDialog(); } } }); 

I just noticed the new docs have:If you are not using RevenueCat's anonymous IDs as described above, and are instead providing your own app user ID on configuration, do not call configure in application:didFinishLaunchingWithOptions:. Instead, call the configure method in your root view controller's initialization method.This is a fairly major change, since my app has a complex init sequence. It would be helpful to know more about what's going on here, so that I can correctly adjust my init sequence.I have read about the unavailability of the KeyChain during prewarming, but what exactly is requiring this change? 

We’ve recently started developing a React Native app and are now at the stage of looking to configure IAP and integrate RevenueCat. However we’re running into the following issue when building the app with react-native-purchases to our Google Play testing track via fastlane:Google Api Error: Invalid request - Release uses an old version of Google Play Billing.I’m aware this is likely to be a result of the recent update to version 5 which isn’t currently supported with RevenueCat, but is there a workaround for this in the meantime? Or is it only possible if the app already had subscriptions under version 4 of the billing library?

How to check the status of a subscription suspended to block access to the application content because even when a subscription is suspended the right is still active. With the free plan.

I have a question about the StoreKit 2 isEligibleForIntroOffer behavior when testing with a sandbox user. On my iPhone I’m logged in with a sandbox user (via Settings > App Store > Sandbox Account) where I’ve cleared the purchase history via App Store Connect > Users.When I run my code on the device, the “StoreKit 1” way of determining if a user is eligible for a free trial for a renewable subscription (see “Determine Eligibility” section in Implementing Introductory Offers in Your App) works as expected. However, when I use the product.subscriptio

Hello, I have a case that I can’t seem to handle. Currently, if User1 with an alias logs in to the application from a device and buys a subscription he will get it just fine. Next, User1 does a logout and User2 will login on the same device and then something strange happens. The subscription is being transfered from User1 to User2. Is there any way to avoid that and link a subscription to the User ID alias?Also, is there any way to get a purchaseinfo by alias? Thank you

Latest Purchase Date of user a/c to the purchaser info library is: 2022-05-16I purchased the product today (17th) but still the last purchase is on 16th Why does the RevenueCat not updating the value when I am fetching latest purchase in code where as on the dashboard it shows all the information ? 

Can I do in app purchase on WebGL?

I created a subscriber using the api https://api.revenuecat.com/v1/subscribers/app_user_idI can not find this subscriber in customer list, I checked in active,sandbox, non-subscribers and expired sections. But when I search for the user app_user_id, I can find the user. Why is that?

Hey there, I have looked online and in the forums but could not find a way to configure the HTTPClient with customable timeout.Basically from my code overview (iOS SDK - https://github.com/RevenueCat/purchases-ios) the HTTPClient is internal to the SDK and you cannot configure it - am I wrong?We suffered from long timeout today which caused our application to hang.It could be a nice addition to the Purchases singleton API to add additional configuration for different underlying services the default o60 seconds of NSURLSession is obsolete.I also encoutered this PR - https://github.com/RevenueCat/purchases-ios/pull/910 that enabled timeout for SKProductRequest - again allowing to configure it from outside of the SDK could be h

Im wondering why is it that i retrieve data back from “getOfferings” but not "getProducts”. I’d imagine that the fact that im receiving data for “getOfferings” means my current setup is correct. Any insight on this? Is there something more needed for “getProducts” to work?Info​​​​​​Expo SDK 44react-native-purchases 4.5.3 Observed on iOS// Example response: await Purchases.getOfferings().all['Default']{"availablePackages": [{"identifier": "$rc_lifetime", "offeringIdentifier": "Default", "packageType": "LIFETIME", "product": [Object]}], "identifier": "Default", "lifetime": {"identifier": "$rc_lifetime", "offeringIdentifier": "Default", "packageType": "LIFETIME", "product": {"currency_code": "USD", "description": "Anime themed game deck!", "discounts": [Array], "identifier": "AnimeYouShouldKnow", "introPrice": null, "intro_price": null, "intro_price_cycles": null, "intro_price_period":

Hi!I’ve set up two types of prices in Google Play console, default price for everyone and custom price for few selected countries, so for example “package_one” default price is 4.99 Euros but I have also set same package price for Germany to be 3.99 Euros. My problem is that   when I open the store from Germany it still shows the default prices 4.99 instead of 3.99. Can you help?

Hi,The following issue (https://github.com/RevenueCat/react-native-purchases/issues/200) was closed but I am still experiencing the error when I do a release build of a new scheme (i.e. staging, prod etc) of my React Native app. This was fine until now as we had a workaround of removing the `build` and `pods` folders and reinstalling the pods i.e. `rm -rf ios/build && rm -rf ios/pods && yarn && cd ios && pod install` every time we switched schemes and wanted to do a new release build.However, in the last few days, we have added an Apple Watch Extension to our RN app which is built using SwiftUI. Anytime that we try to build the Watch App with preview mode enabled (https://develo

In our RN app we make a call to `Purchases.getOfferings()` in order to show the default offerings to our users. However we are getting far too many API error response’s back which is degrading our user experience. Below is an example of the error response:```{"code":"23","message":"None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).\nThis could be due to a timeout, or a problem in your configuration```Do you have any suggestion’s on how to improve the stability of this API when calling it directly from the client? 

Hi all,I tested various setups now and when I am fetching my active entitlements like...Purchases.getOfferings().then((value) async {        PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo();        EntitlementInfos _infos = purchaserInfo.entitlements;}...I get correct data right after the purchase until the first renewal, after that, my monthly subscription is missing in purchaserInfo.entitlements.active even though it is still active in Play Store and order management does not show any purchase errors, only normal renewal. Then its seems, that right after the second renewal, I get correct data again, meaning that my monthly subscription is showing up again in purchaserInfo.entitlements.active. It seems others had

As RevenueCat won’t validate purchases in sandbox mode, we need to use Live App Testing for Amazon.However, as far as I can tell, any purchases made in Live App Testing seem to be doing actual purchases. I can see the purchase in my actual account and resetting entitlements on the Amazon dashboard seems to have no effect.Is there some other config I need to be doing so I can do actual testing?

I have an educational app that is structured around courses. My subscription offering has two options: "single course" and "unlimited".The problem is that with a "single course" subscription, I need to track which course the user subscribed to across devices. Can RC help me do this?It seems like `setAttributes()` would help here, but there's no corresponding `getAttributes()` in the SDK.

Hey guys. My app crashes about 30% of the time after user purchased the in-app-subscription. The issue occurs only on android. I use:react-native 0.63.4 react-native-purchases 4.5.3The error:The main error is: “Input dispatching timed out (Waiting to send key event because the focused window has not finished processing all of the input events that were previously delivered to it. Outbound queue length: 0. Wait queue length: 1.)” Sometimes: Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x50200010 }In 2 files:com.android.billingclient.api.ProxyBillingActivity MainActivity  

After successful purchase via Purchases.shared.purchase(package: product) i get outdated CustomerInfo when calling Purchases.shared.customerInfo(). It reports purchased entilement as inactive. I have to either use syncPurchases or listen to CustomerInfo updates using Purchases.shared.customerInfoStream but both produce unnecessary overhead.I got up-to-date CustomerInfo until recently. Am i misunderstanding how SDK works?