SDKs

My app was recently rejected during review due to missing currency symbols in the subscription pricing. I display the price string directly from the RevenueCat SDK, which should fetch details from the Play Store API. Previously, my app was rejected because the paywall wasn't loading correctly. In my appeal to the review team, I explained that this issue can occur when users aren't logged into the Play Store or are using an outdated version. While they approved that appeal, I received this new rejection upon resubmission. I'm concerned that another rejection could lead to app suspension. 

Hi everyone,I’ve been trying to wrap my head around subscription management across different devices and Apple IDs but am struggling to fully understand how it works in certain scenarios. I’m new to managing subscriptions and would appreciate any guidance or insights.Here’s the scenario:General ContextI have an app where users can:Purchase subscriptions. Log in to their accounts via the app or web. Access premium features once subscribed.Let’s break this into a few cases to illustrate the challenges I’m facing:Case 1: Same Apple ID, Different DevicesDevice A: A user (let’s call them User A) installs the app, signs up, and purchases a paid plan using Apple ID A. User A can log in with their credentials on Device A (or web) and access premium features without any issues.

My app offers an in app product which can be purchased multiple times but if the user have already purchased once i’m getting following error:`Ignoring purchase request for already subscribed package`I’ve set the product to Consumable in Revenue Cat Also set the following tick mark in google play console: Note that this is a lifetime product i don’t charge on monthly or yearly bases.Ps:i’m using paywall template. now tell me that do i need to write my own paywall screen in Jetpack Compose or some configuration

I'm facing a challenge with managing trial offers for anonymous users on new devices The ProblemRevenueCat’s checkTrialOrIntroductoryEligibility is iOS-only, so I’ve built a workaround using allPurchasedProductIdentifiers to determine trial eligibility. It works like this: const customerInfo = (await Purchases.getCustomerInfo()).customerInfo;const numPurchases = customerInfo.allPurchasedProductIdentifiers.length;if (numPurchases > 0) { setShowTrialOffer(false);} This works as long as the user stays on the same device because RevenueCat caches the Anonymous ID. However, if the user:Starts a free trial Cancels the trial before it ends Deletes and reinstalls the app (or switches devices)RevenueCat creates a new Anonymous ID

I'm building a web to app funnel that transitions users from my web app to my iOS app, and I'm running into a challenge with purchase synchronization. Currently, I have two separate RevenueCat projects:Web Purchases: Managed under RevenueCat Billing with its own API key. iOS App: Managed under RevenueCat iOS with a separate API key.When a user completes a purchase on the web, I want to ensure that once they transition to the iOS app, their entitlements (or purchase status) are correctly recognized and loaded.My Questions: Is it possible to connect or sync the purchase data between these two RevenueCat projects? If so, what’s the recommended approach to ensure that a web purchase reflects properly in the iOS app? Are there best practices or workarounds for handling separate API keys and project configurations when impl

Hey guys, it would be awesome to get a video background in paywalls v2, what do people think? 

Hi,I’m currently testing paywalls and noticed that on iPads, they appear very small and don’t occupy most of the screen. I've attached a screenshot for reference of how the paywall looks on iPad pro 13-inch.Is there a setting or adjustment I might be missing to make the paywalls display more prominently?Thanks,Sean 

Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used. I keep getting this error when calling Purchases.getOfferings() but I am able to get result when calling getProducts([id]). my paid application agreement is active and i have my products inside the offerings.I am stuck for weeks. i need help. i dont know what am i missing

When testing with release version of a react-native app, I continually get the sandbox subscription options when attempting to purchase.  For ios, I have no sandbox account setup, but this happens on multiple devices.For Android, I removed my sandbox account and this happens.  Everything shows up and the purchase completes OK, but is always in the sandbox. 

Hey my app keeps crashing on some clients. Flutter:purchases_flutter: 8.2.1purchases_ui_flutter: 8.2.1User android version: Android 14 (SDK 34)Crash log: Exception java.lang.RuntimeException:  at android.app.ActivityThread.performLaunchActivity (ActivityThread.java:4164)  at android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:4322)  at android.app.servertransaction.LaunchActivityItem.execute (LaunchActivityItem.java:103)  at android.app.servertransaction.TransactionExecutor.executeCallbacks (TransactionExecutor.java:139)  at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:96)  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2685)  at android.os.Handler.dispatchMessage (Handler.java:106)  at android.os.Looper.loopOnce (Looper.java:230)  at android.os.Looper.loop (Looper.java:319)

I have setup revenue cat in my KMP app with the paywall UI and running into an issue on the android app where only the default template for the paywall is being displayed due to the following error:  “Displaying default template because paywall is missing for offering {my_offering_id}“ I tried even just making a basic template from scratch on the website wondering if maybe one of the templates I picked wasn’t supported on KMP. I have looked at the offering and it looks like there is a paywall configured for the offering so not quite sure what I'm doing wrong or if the sdk on compose multiplatform doesn't really support this? Any help would be appreciated.  purchases-kmp = "1.4.0+13.16.2"purchases-common = "13.16.2"purchases-core = { module = "com.revenuecat.purchases:purchases-kmp-core", version.ref = "purchases-kmp" }purchases-datetime = { module = "com.revenuecat.purchases:purchases-kmp-datetime", vers

I just finished my implementation of RevenueCat in my Flutter app. People can buy premium version to turn off ads. They pay once and then they will never see the ads.I just tried it with the test card. And the purchase shows up under Customers in the Play Console - but not in RevenueCat. I tried refunding in Play Console and clicked the revoke entitlement box. But seems like no mate what I do, I still have the entitlement in the app.  I purchase like this: final customerInfo = await Purchases.purchaseStoreProduct(widget.storeProduct); final adsFreeEntitlement = customerInfo.entitlements.all['remove_ads']; if (adsFreeEntitlement != null && adsFreeEntitlement.isActive) { await _checkPremiumStatus(); }And I have a provider that checks the premium status like this:Future<void> checkPremiumStatus() async { try { final customerInfo

Want to launch the paywall as a fragment or a view, so i can customize the width and the hight of the paywall and view it properly on tablet Any help, Thanks!

Hi,Apple have rejected my use of an auto renewing subscription under:“Guideline 3.1.2 - Business - Payments - Subscriptions – Your app uses auto-renewing subscriptions, but it is not an appropriate use of the service. Specifically, the in-app purchase products only unlock features.”I am appealing this on the grounds that dozens of other similar apps in the same category also use auto renewing subscriptions. However, I don’t expect the appeal to succeed, and I will have to use a non renewing subscription.Non renewing subscriptions seem to have far less support in app store connect. They don’t even allow configuration of a time period – the developer has to handle this.The revenu-cat SDK also seem to have very little support for non renewing subscriptions. They aren’t supported in an entitlement, so again – the developer needs to handle this.Does revenue cat have example code to show how I can do this? I assume I need to someh

Hello,I am testing purchases in a sandbox environment and I don’t understand one thing (is this expected behavior ?) this is IOS app written in swift, using firebase for authenticationstep1: A new user opens the app and chooses to sign in via Apple account (provided by firebase auth)step2: They are presented with a paywall, they make the purchase and continue using the service.step3: They press “logout” which triggers firebase auth sign out andPurchases.shared.logOut { custInfo, err in if let err = err { print("Error while logging out revenuecat: \(err.localizedDescription)") } else { print("Log out successful from revcat and firebase") completion(nil) } }step4: The user logs in again via the same apple accountstep5: The use

Hi guys. I make test purchases in the simulator in my application. for this, although I change the storefront value in xcode and select different countries, the prices are not localised. for example, my membership, which is 20 dollars for the US, is 20 yen for Japan. that is, while the currencies are localised, the price always remains 20 units without changing at all. i wonder if this problem is caused by testing in the simulator or I missed a place in the revenucat configuration.

I have had our revenuecat integration working for months, haven’t really had any issues.  Capacitor SDK.  On one app, I have a few thousand subscribers and I’m not aware of any issues.  On this app, it’s much smaller, but I have 70 or so subscribers.I have one user who renewed on 1/22/25.  He sent me a screenshot on his iphone, it shows the active subscription. The app won’t let him in though.  Takes him to the subscribe page. Restore says ‘no active subscriptions’.Had him uninstall/reinstall/restore and same thing.How can I get his access working?  I see 2 transactions on 1/22 in the RC app.   I just use RC anonymous IDs, no way to identify the user via subscription on my end.Thoughts? 

HelloI am developing an application with React Native Expo, but I am getting the error below. My configurations are complete, I was able to pull the products before and made the purchase.  LOG  Error fetching products:  [Error: There is no singleton instance. Make sure you configure Purchases before trying to get the default instance. More info here: https://errors.rev.cat/configuring-sdk] React.useEffect(() => { Purchases.isConfigured().then((configured) => { if (!configured) { const resp = Purchases.configure({ apiKey: Platform.OS == "android" ? "goo******" : "ap/***********n" }); console.log("resp",resp) //undefined } else { fetchProducts() } })

Curious if react-native-purchases-ui is react-native-web supported, or not.

I’m using latest RC sdk in Android 7.2.7. , and I’m forcing my users to have portrait mode for the activity that contains my paywall, my surprise was that some users installed my app in a tablet and the view was in “landscape”, so the header (image is too big) and they can’t see the offers/scroll. tried to wrap the content under a Column and add `verticalScroll(rememberScrollState())` in compose, seems that “kinda” work, but you can see only one offer (seems that the RC Paywal it does not consider nested scrolling)also I tried for now using the footer only for lansdscape/Compat window size,  but kinda the same, the button is not visible and the “restore” button is not visible, if I wrap under `verticalScroll` the app crash,Box( modifier = Modifier .fillMaxSize() .padding(paddingValues)) { val options = PaywallOptions.Builder( dismissRequest = { onNavigationClicked() }, )).b

 Hello guys when I try to use eas build i always got this error. :/ does anyone could help me

Hi guys, I am new here:)I am working in expo managed workflow, building an ios app.I installed the react-native-purchases through yarn (version 8.5.1). I try to do my eas build in development (works in the past).after a few seconds, I get this error that prevents the build? what am I doing wrong? “Package "react-native-purchases" does not contain a valid config plugin.”Thank you!!M (P.s. I tried multiple versions but nothing works) 

Been using RevenueCat for many years in a mixed Objective C/Swift project and suddenly having problems:        Purchases.shared.getCustomerInfo { (customerInfo, error) in            DispatchQueue.main.async {                if let error = error {                    let alert = UIAlertController(title: nil, message: error.localizedDescription, preferredStyle: UIAlertController.Style.alert)                    alert.addAction(UIAlertAction(title: "OK", style: .default, handler: nil))                    self.present(alert, animated: true, completion: nil)                } else if let customerInfo = customerInfo {                    myObjectiveCClass.purchaserInfo = customerInfoLast line gives the compilation error: Cannot assign value of type 'RevenueCat.CustomerInfo' to type '__ObjC.CustomerInfo'They are the same type. Here’s the declaration i

During testing, purchases are working fine. So we uploaded a version to the play store. But now our users can’t make purchases, the error that pops up is “The device or user is not allowed to make the purchase” and other times it’s “There was a problem with the play store”.This is from a Unity project

Currently, we are using pure StoreKit2 to detect user’s entitlement. var purchasedShops = Set<Shop>() //Iterate through all of the user's purchased products. for await result in Transaction.currentEntitlements { //Don't operate on this transaction if it's not verified. if case .verified(let transaction) = result { //Check the `productType` of the transaction and get the corresponding product from the store. switch transaction.productType { case .autoRenewable: fallthrough case .nonConsumable: let productID = transaction.productID guard let shop = Store.identifierToShop[productID] else { continue } // Not sure such checking is required. I guess no harm to do so.