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Hi! In my flutter app, the Google Play team found an error in the subscription screen. I use a code like below to show the price: Text( widget.package.storeProduct.introductoryPrice ?.priceString ?? widget.package.storeProduct.priceString, style: TextStyle( fontSize: 18, fontWeight: FontWeight.bold, color: Colors.black, ), overflow: TextOverflow .ellipsis, // Handle overflow with ellipsis),The PLN is okay, but the Google Team from India has INR, and it shows 0. I don’t know why or how to fix or even test it. As you can see the price for the month is ok. I use here code: TextSpan( text: widget.package.storeProduct .currencyCode ?? '',

I created 3 products (Monthly subscription) for Revenuecat Billing app as below: And I created 1 offering including 3 packages corresponding to the 3 products above, just like:Then I developed a subscription page based on RevenueCat Billing's web SDK. I first subscribed to the Basic plan, and after the subscription was activated, I subscribed to the Premium plan with the same account. At this point, both subscriptions became active, and the Basic plan did not automatically cancel as expected.So how can I achieve subscription switching so that only one subscription is active at a time?

I'm navigating the tricky waters of mobile attribution in 2023 for our iOS app and could use some community insights. We're looking to collaborate with affiliates and influencers and are hoping to attribute post-install purchase events to individual affiliates/campaigns etc. Ideally, we’d like to avoid having to display the AppTrackingTransparency (ATT) prompt and be able to honestly answer that we do not fall under Apple's definition of “Tracking” in AppStore Connect. As you will know, the mobile attribution market is adapting to many changes in privacy standards, so this isn’t straightforward. Option 1: Deep LinksWe're considering using deep links tied to individual affiliates/campaigns. Is this viable when users haven't consented to the ATT prom

Revenuecat and Facebook ads integration seems to be working properly, events manager is collecting data for trial and subscribe events. However when targeting Subscribe event in a campaign (IOS 14.5+) the results are showing low to 0 subscriptions, while having a big number of trials in that campaign (campaign has been running for over a week now with no subscriptions which is very odd considering the optimization goal is the subscribe event). Wondering if anyone else faced a similar issue with event targeting?

In the Sandbox environment, I noticed that whenever I would try to change a subscription to another one, not only the PRODUCT_CHANGE event will be triggered on the webhook but also simultaneously an INITIAL_PURCHASE event is also triggered.I’m testing on a physical android device.According to this article, it shouldn’t be. In my opinion the more natural way is a PRODUCT_CHANGE followed by a RENEWAL when the new price comes into effect. Edit: This is a screenshot from the Customer history where the in ‘my opinion’ issue is shown 

Hi, I’m using the PaywallView in my app after the user creates 5 records. When the user tries to add a record greater than 5, the Paywall displays.However I don’t know how to update my logic if the user successfully purchases a subscription. The Pay wall dismisses after “you’re all set” displays. Is there a callback I can use to update the local state of the subscription? Does .sheet(isPresented:_) have an onEnded or the like where I can call Purchases.shared.customerInfo() ?I can check the in a task when the view loads… but not sure how to update the state during/after the purchase

Hello, I followed step on docs however, I can not get offering and error says: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-emptyI saw there are many other developers have same issue but no solution. This was the my first time to use revenue cat but I think I will implement my own way because of this issue.  Thanks,

Hi all, I have implemented RevenueCat with my expo / react native project however I am running into a reoccurring issue where ‘customerInfo’ is not returning from my Purchases call.  I am testing in sandbox and only on IOS (using my iphone on a dev server through expo). Maybe 1 in 20 attempts ‘customerInfo’ is returned from my purchase function. Otherwise the purchase function runs, makes the purchase (I receive all of the typical IOS messages regarding the purchase being successful and can see it listed in my sandbox account on the phone) but the customerInfo object is never returned, and the rest of my code just hangs.  I have tested the purchases by removing the async call - obviously not ideal allowing access to the user before the purchase is made, but for testing everything works. The purchase is made and the user is logged in.. so I am not sure why I am not receiving the customerInfo object. Hoping for some assistance or an ide

 Hi RevenueCat Community,I am working on a project that requires setting up multiple webhook URLs within RevenueCat to handle different aspects of our subscription events. Specifically, I want to understand:Is it currently possible to configure multiple webhook URLs for a single project in RevenueCat? If not, are there any recommended workarounds for routing webhook events to multiple endpoints? Has there been any recent update or feature addition in RevenueCat that addresses this requirement?Our goal is to streamline event processing and ensure that different services in our system receive the appropriate subscription-related notifications.Looking forward to your insights and advice.Thank you!

Hi, Please let me know how I can create two webhooks in the same project. One for Development server.Second for Production Server. Waiting for reply asap. Thanks

I has happened 2 times now in the past week.  An IOS user has payed for a subscription and can show that the Apple app store “Subscriptions” section shows that they are subscribed, but when the app checks RevenueCat, that users comes back as not subscribed.  Is there a way this can happen without it being a bug?  I cant see where or why this this missmatch would happen.

Hi RevenueCat team,My app has been rejected multiple times due to an error in the Google Play Console: “The item that you were attempting to purchase could not be found.” This error appears for the Google app reviewers, but the app successfully passed review on the App Store and has been released.I tested the app by adding my email to the license testing section in Google Play Console. However, it seems that the Google reviewer is not on this list, which may be causing the error. Are there any specific steps I should follow to ensure the app passes the review process?I also came across a discussion mentioning the same issue, but I’m not sure what changes I need to make to resolve this. Any guidance would be appreciated!Thank you!

Hey everyone, I have a question about handling subscription events in my iOS app. I have set up the SDK & can fetch current user subscription status but I am not sure about the best way to manage real time updates when a user upgrades, downgrades or cancels their subscription.Do I need to manually poll the server for changes or is there a way to get notified instantly? Also if a user switches plans mid cycle how does RevenueCat handle proration??During my research I have come across the idea of integrating tools like Google Cloud Platform for monitoring and analyzing subscription related events. Has anyone tried this & does it add value to the process??if anyone have any resources, tutorials or personal experiences please share with me, It would be great

Hi,I've set up my Revenuecat purchase and when user purchase it, they have been able to purchase and get the entitlement. But for some reason, it doesn't return the "your purchase js successful" indication pop up by Apple where it should (sometimes it does randomly, not sure how). I am using the custom user id to log user in Revenuecat. Do anyone have any idea why this is happening? Thanks

Hello, I am currently building my app using Kotlin Multiplatform, and users can select multiple themes within the app. However, the Paywall template I am using seems to default to the system theme.I was wondering if there is a way to programmatically set the theme of the Paywall template. I couldn’t find a way to pass theme information in the Paywall builder. I can create a custom Paywall, but I am not looking to implement that soon as it would be a bit more efforts.Thank you!

Hi, I’m currently integrating RevenueCat into my Android app and encountered some unexpected behavior when handling subscription cancellations. After clicking “Unsubscribe” in the Play Store and then opening my app: • The activeEntitlement.unsubscribeDetectedAt property is returning null.• The activeEntitlement.willRenew property is returning true. I was expecting unsubscribeDetectedAt to indicate when the unsubscription was detected and willRenew to be false since the user unsubscribed. Could you help me understand how these properties are expected to behave in this scenario? Specifically: 1. When should I expect unsubscribeDetectedAt to be populated?2. Why does willRenew remain true even after the user unsubscribes?3. Is there a recommended way to detect unsubscriptions promptly? Any clarification would be greatly appreciated. Thank you!

I know there was a question related to this same issue but I do no see any resolution to it:User pauses subscription - we receive SUBSCRIPTION_PAUSE (OK) End of billing cycle subscription enters paused state on Google Play - we should receive EXPIRATION with reason SUBSCRIPTION_PAUSE as per docs https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fields#cancellation-and-expiration-reasons but NO event is ever received. (NOT OK) When pause period ends we receive RENEW event (OK)This has been tested on sandbox where the s

I am using RevenueCat to manage my Google Play Subscription billing on my Android app. I am NOT using Amazon to make my purchases at all. However, when I start the app, I get logs that points to Amazon purchases:Rejecting re-init on previously-failed class java.lang.Class<com.revenuecat.purchases.amazon.listener.ProductDataResponseListener>: java.lang.NoClassDefFoundError: Failed resolution of: Lcom/amazon/device/iap/PurchasingListener; Caused by: java.lang.ClassNotFoundException: Didn't find class "com.amazon.device.iap.PurchasingListener" on path My confusion here is that I am not using any Amazon-related purchases. In my gradle file, I just have the purchases library and that’s it. When I set the store on RevenueCat configure, I set it to Google Play Store. implementation("com.revenuecat.purchases:purchases:7.0.0")

Hello all,I am very new to Revenue Cat, I have integrated subscriptions in both Android and iOS and it is working fine. I now want to provide users a 3 day trial to use the app and then purchase the subscription.I have setup the promotional offer in App Store connect and Google Play console.Does Revenue Cat automatically detect the trial from respective stores or should I follow some additional steps to set it up? If automatic then How long does it take so the trial to be reflected in Revenue Cat and how to verify that? A little hint on how to test the trial in Android and iOS?Thank you 

hello I am trying to connect play store with revenue catI have followed the instructions and uploaded the credentials but I am getting thia error at the info tip X Permissions to call subscriptions API✓ Permissions to call inappproducts API✓ Permissions to call monetization API what may be the cause of that problem? thank you

HiI’m using latest Revenucat iOS SDK v5.7.1 & presenting full PaywallViewController screen using below codelet controller = PaywallViewController(displayCloseButton: true)controller.delegate = selfcontroller.modalPresentationStyle = .fullScreenself.present(controller, animated: true, completion: nil)On implementing above code, Paywall screen shows NavigationBar with white background color, also it shows close (X) button in black color on top right corner on white background navigation bar.Question is1. How can I change white navigation bar color to clearColor &2. How can I change close(x) button color to white color ?

We transfer our mobile application datas from Revenuecat to Adjust. When we checked our datas: There were no inconsistency on events such as trial_started and trial_cancelled etc. On the other hand, we detected that Adjust shows more user than Revenuecat on renewal events in install_date. But, Adjust loses many customers on event_date. We suspected that there may be loss on old customers while investigating event_date. Yet, it is quite awkward that install_date duplication. Anyone who faced that problem and any suggestions to solve that issue? Many thanks

I have one subscription group with four subscriptions Premium YearlyPremium MonthlyBasic YearlyBasic Monthly First when i  buy a subscription  ( For example:  Basic Monthly)  then i upgrade to another subscription (Premium Monthly), the webhook sends the event for the product  change and renewal. In the webhook, i hit the developer api v2 to check the active entitlements for the user and i get Basic Monthly and Premium Monthly both as active subscriptions. The api only returns one correct entitlement after  some delay .The way we have the webhook setup is that we fetch the active entitlements from the revenue cat itself and we sync the data with our own database according to how the docs recommended it but this two entitlements keeps causing issues when we are trying to sync the data. This issue only happens on iOS. Is this a known bug with revenue cat or how can we solve this? 

So, this is the workflow for me - on app start I initialise Purchase sdk with anonymous user:Purchases.configure(configuration);Upon successful login, I login - Purchases.logIn(credentials.user.sub);The question is (and I couldn't find it in the docs) - on app restart, will subsequentPurchases.configure(configuration);overwrite legit user back to anonymous ?User session is long lived, so there will be no login flow on app restart, and I'm wondering will .configure(configuration) respect existing user id (considering logout wasn't called)? 

I am a little lost here and could use some pointers/help.  I have a Flutter application which has Ads in it. I have no concept of a “user” in my app. I would like to add the ability to remove Ads. I created all the required store setup for both Google and Android.  I’ve added a button in my app to purchase the product I setup (I have only the one product) to remove Ads.  This all works as expected on both Android and iOS.   I need to implement the “restore” capability in my app per the Apple App Store requirements.  I have questions as I can’t seem to figure out exactly how to do this.Since I use anonymous accounts wouldn’t the user, upon removal of the app and reinstallation get a new anonymous ID?  If so, how does the system know they already purchased my product? How is this done typically, should I show both a Purchase and a Restore option in the app?  Seems like there should be a way to ‘detect’ that the user already made a purchase and if so