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Refunds & Metered Usage

  • January 22, 2025
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I’m trying to understand the new refund request functionality that RevenueCat provides, as announced here: https://revenuecat.releasenotes.io/release/yTKyk-we-now-handle-apple-refund-requests-automatically.

 

My question is around the reporting of consumption. The article states:

The degree to which a customer consumed an in-app purchase (for example, someone six months into an annual subscription would have consumed that for 50%)

 

Is this the only mechanism RevenueCat implements for reporting consumption to Apple — calculating the fraction of a subscription that has elapsed? It seems that Apple would already trivially be able to calculate that from their records given the time of the refund request?

 


 

My app delivers user credit for both consumable IAPs, and over time for auto-renewing subscriptions. Usage of these credits costs me real money, so I’m certainly concerned about how much has been consumed at the time of a refund.

 

Does RevenueCat have any solution for reporting metered usage such as this?

Best answer by wes_clark

Hi! Here is our documentation of the data that we send to Apple, which is all that they currently accept as shown in their documentation. Unfortunately, Apple does not currently have a property that lines up with your use case, but if Apple does allow for such information to be sent, we will be sure to add it.

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wes_clark
RevenueCat Staff
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  • January 24, 2025

Hi! Here is our documentation of the data that we send to Apple, which is all that they currently accept as shown in their documentation. Unfortunately, Apple does not currently have a property that lines up with your use case, but if Apple does allow for such information to be sent, we will be sure to add it.


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