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Question

Free Trial ending reminders


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We're building an iOS and an Android app that uses RevenueCat to manage the subscriptions.

There's a free trial period and we'd like to send users an email 2 days before their free trial period ends.  

It sounded like maybe one of the webhooks could do that, but we weren't sure.  

Is it possible with a webhook or is there another method you suggest? 

5 replies

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  • RevenueCat Staff
  • 507 replies
  • February 2, 2024

Hi,

To do this, you can listen to INITIAL_PURCHASE webhooks with period_type ‘TRIAL’ for when a user starts a trial. Then you can take down their app_user_id and expiration_at_ms to know when the trial will end to know when to notify them. You also may want to listen to subsequent CANCELLATION webhooks to know if those users end up turning off auto-renew. 


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  • Member
  • 7 replies
  • March 29, 2024

I was really hoping to not have to track and do this myself, given that nearly every subscription app out there wants to send these reminders. As far as I understand it, I can’t use the OneSignal integration to achieve this?


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  • New Member
  • 4 replies
  • January 20, 2025

Hello ​@SimonDuerr, were you able to do this in an efficient way? Did you use OneSignal?


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@haley pace, are there plans at RevenueCat to make trial reminders more easily available? 


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  • RevenueCat Staff
  • 507 replies
  • January 28, 2025

Hi, ​@SimonDuerr  you should be able to use OneSignal to achieve this. See our docs here on how to integrate with OneSignal as well as OneSignal’s blog post here on how to do this. 

@jakob_is_a_cat there are no current plans for this but I have passed this along as feedback to the team.


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