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Hi,Do I need to implement anything in the RevenueCat setup or within my app to handle the grace period if I enable it?

Hi guys, how can I cancel an Apple subscription for existing users? We are switching to free business model and I need to do it somehow. what is the easiest way? Best regards,Alex

I’ve got a question about values that are dumped out via the S3 ETL, and how it relates to taxation.Suppose we have a subscription with a price set as $10 USD in the Play store.  The Play Store seems to set regional prices based on current exchange rates and local taxes.  Say, for example, that same $10 USD now shows in Australia as $15.49 AUS (the conversion rate, plus 10% tax, plus “country-specific pricing patterns”, according to Google).  If we had a purchase go through in Australia, what can we expect to see in the data on S3, specifically for price_in_purchased_currency?  I’d expect the price_in_usd to be 10.00, and the purchased_currency be AUS, but what will the price_in_purchased_currency be?  Will the price_in_purchased_currency be the final price that was charged to the customer, or will it exclude the tax?  Is the behaviour the same for purchases made through the App Store?We’re trying to sort a few things out before we have actual purchases flowing th

Hello,I’m currently integrating RevenueCat and making test purchases with and without StoreKit Configuration file using a sandbox account.But I noticed that these sandbox events are being sent to my integration partners. My MixPanel and AppsFlyer are reporting these events as revenue which I do not want, as I expect to do much more test buys in the future and this will mess up my OKRs. Is there a way to optionally disable these web hooks and integrations for sandbox events?

I’m receiving the following error message and I would like to check other situations where I can handle such errors, but I couldn’t find anything, no article nor documentation.{ "code": 7242, "message": "No promotional entitlements to revoke for this subscriber."}Is there a way to receive all possible error codes and their meaning so that I can better handle it when communicating with the REST API and avoid unnecessary errors?

As a product designer, I’m finding a bit difficult to get evidence and examples online of the checkout process in order to create the necessary user flows for the project I’m currently working on… My team is currently considering using Apple Pay, Stripe and Google Pay as payment alternatives for the Flutter app we are building, and I would like to see the checkout process sequence, examples and any specific UI styling needed in order to provide everything the dev team needs to build it into the app. It would be good to have some references and/or resources for designers that are not GitHub experts or that can’t create the sample project by themselves.Thanks!

On one of my devices, I’m consistently getting nil in PurchaserInfo for both originalApplicationVersion and originalPurchaseDate. Based on what I’ve read in the docs and elsewhere, I thought in the sandbox I should always expect originalApplicationVersion to be “1.0” and originalPurchaseDate to be 2013-08-01.I did notice that in the header for both of these properties, it says:@note This can be nil, see -[RCPurchases restoreTransactionsForAppStore:]But that function doesn’t exist.This seems like pretty odd behavior, since it’s only happening on one of my devices, both in TestFlight and running through Xcode. I can’t confirm it easily, but I think one of my TestFlight testers is experiencing it too.I also tried a few different versions of the SDK and the issue was the same. Purchases iOS 3.12.3iOS 14.7.1

Hi,We are looking into using the RevenueCat integration with Stripe to provide our users with a way to purchase subscriptions via our website.I have looked at the RevenueCat docs but it is not clear to me to the ideal way to do this. Should the RevenueCat SDK be embedded in the webpage? This would require the public key to be in clear text on the web - is there an issue with that? I know that it is a public key and is usually embedded in an app, but this is still more secure than having it on a website. Another option is to proxy requests via our own backend? And how would you suggested we list available offerings on a website? The getOfferings API requires an app_user_id however we would like to display offerings on our website homepage before any form of user has been created.Thanks for your helpDanny

Is there a reason, why you removed the total revenue chart in the new revenue charts? I know it is shown, when you hover it, but that makes the user experience way worse. We also used a screenshot of this chart to report to our investors. That is not possible anymore. I would suggest, that you bring it back as it was, or give the possibility to at least see it. This change decreased usability in my opinion.

I am looking into how to support discounted subscriptions in our app similar to how we provide them in our web based product. We have a few different scenarios that I am looking to support, specifically:Giving an introductory offer of 20% off for 3 months based on signup criteria Giving an introductory offer of 20% off for 6 months based on different signup criteria Giving a free month of a subscriptionI am looking at https://docs.revenuecat.com/docs/ios-subscription-offers to try to figure out the best option for me. It looks like Introductory Offers is what we want for the first two bullet points since we can automatically apply it in-app at initial purchase time without the customer needing to enter an offer code. However, the notes beside intro offers says “SDK applies offer to purchases automatically”, does that

Hello,I’m trying to run RevenueCat SDK on android and iOS from flutter and I have two questions.This is my code for purchasing.‘’’makePurchase() async { try { PurchaserInfo purchaserInfo = await Purchases.purchasePackage(package); var isPro = purchaserInfo.entitlements.all["test"]!.isActive; print('PRO : $isPro'); if (isPro) { print("이즈프로"); DataStorage().setPremiumUser(true); ShowSnackBar().getSnackBar(context, 'Thank you for purchasing.'); Navigator.of(context).pushAndRemoveUntil(MaterialPageRoute(builder: (context) => MainFrame()), (Route<dynamic> route) => false); } } on PlatformException catch (e) { showErrorMsg('Purchase error', e); }}‘’’ App was closed after the first

Hi everyone,For testing purposes in sandbox mode, I would like to be able to generate a brand new user id, that would not be tied to any purchase, while staying on the same Apple device.The scenario would be this: A tester is logged in with an anonymous user ID, or an alias of one.  The tester makes a bunch of purchases / restore etc. operations. The tester needs to test something else as a brand new user. The tester generates a brand new user ID (provided ID), that is not an alias.  The tester is able to perform new purchase related tests as a brand new user.I’m currently trying to make step 4 happen. I’ve tried logging out and logging in with a new provided ID, but it just creates a new alias.From the login() chart i

We have been prompting different user cohorts to subscribe. To judge the effectiveness of our targeting, we created a different UTM campaign ID for each cohort. All of the these subscriptions are via Stripe. Is there a way for us to breakout subscriptions based on weblink or UTM campaign ID?

I noticed that it takes a few seconds to load the purchase screen in iOS after calling `Purchases.purchasePackage` in the React Native package.It also takes several seconds after the user completes the purchase before the receipt is acknowledged and this method returns a result.Is there any mechanism to know which part of the process you’re in?  I’d like to be able to inform the user at first, “Loading . . .” but then change it to “Confirming purchase . . ..”Thanks!!! 

I’m using react native to fetch the packages and looking at the logs: const offerings = await Purchases.getOfferings(); const packages = offerings.all["default"].availablePackages; console.log("Paywall Currency", packages[0].product.currency_code)Looking at the logs, the products inside the package has the price in USD. But the phone I am running the code on is set to Australia for the region of the account. I went to Settings > Account name > Media & Purchases > Country Region > Set to AustraliaAm I doing something wrong here?

Hi, I have integrated SDK in my android app and its working great.but sometime I am gettingError fetching offerings - PurchasesError(code=NetworkError, underlyingErrorMessage=Unable to resolve host "api.revenuecat.com": No address associated with hostname, message='Error performing request.')this error. any resolution for this? thanks

I have a question about how RevenueCat outputs the price fields (price, price_in_purchased_currency) with actions that have proration. I can think of two scenarios where proration comes into effect:Android upgrades with IMMEDIATE_WITH_TIME_PRORATION iOS upgradesWhen these events occur we receive a webhook with details about the change. Does this webhook contain the full price of the new plan, or the prorated price? I am also wondering about the transactions that get exported into S3, but I’m guessing that answer is the same as the webhooks.As an example, say a users is paying $50 per month for a subscription. Half way through the billing period they upgrade to a subscription that is $100 per month. Is the `price` in the webhook going to be $75 (assuming the renewal date remains the same) or $100 (if it reports the full price of the new plan)? I’ve tried to test this out myself in Sandbox, but with the super quick renewal periods, it’

Hi,I have integrated revenuecat in my android app, I have the 3 days trial period setup for my app that i want to activate when user starts using the app. And want to show how many days are left for trial expiry time, after trial only i want to ask for the subscription. Is there any options to activate the trial and show the trial expiry status? Thanks in advanced.

Hello guys, I’m trying to update the “Stripe Webhook Secret” field but the dashboard doesn’t seem to be saving it. What am I doing wrong?  Thanks in advance!

Hey RevenueCat community,I’d like to ask for some guidance related to app monetization. Is it mandatory for a subscription-based app to provide free functionality? Or an app could be paid-only with a limited free trial after which an app’s functionality is not accessible?

I would like to know how I can set consumable purchase to inactive state after the user has used the product. For example, in my app, I have a consumable purchase that the user can use one time and then after that, I want to set that purchased product's entitlement state to inactive so that the user would have to buy it the next time before they can use the product.Any help with this will be very useful and much appreciated.

Testing in Sandbox we’ve encountered the following issue: Upon making a purchase on Android we see the following behavior:Play Store (on device) - Gets success confirmation  PlayStore console order manager shows the order  Purchase shows up on PlaySore order manager RevenueCat Dashboard has a record of that exact purchase (matching transaction_id)    However there’s no record of webhook that’s being triggered for INITIAL_PURCHASE (see image above)Is this an issue with RevenueCat SDK or the RevenueCat service?Please advise

Would love to see one of the new charts show install trend lines and ability to segment. Frustrates me that installs are shown on dashboard but can’t really do anything with this data. 

Our App has quite a lot of inApp purchases for e-book like content.The current system works and it would be easiest to just keep it as it is (for the iOS side). Our server knows about the available items and the item content. Adding all products to revenueCat would not really add value and might introduce errors. Is it possible to use revenueCat just be handing over the product ID? Or is it better to leave the purchase code as is and use the revenue Cat SDK for handling the subscriptions?

Hi, I ma trying to integrate revenuecat to my android app. in play store console i have added all the details of the subscription and connected my revenuecat account with the play store.but in the app, ReceiveOfferingsListenerI am always getting `Offerings(current=null, all={})`Not sure if i am doing something wrong here. thanks in advance