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Cancelled subscriptions

  • 15 October 2021
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We have 62 subscriptions showing total revenue, but around 10 say they have cancelled the subscription. In IOS and Google Play it is not showing the same amount of revenue being made. I do not understand how this can be?? I am not experienced in Apps, this is my 1st app that we commissioned to have built 

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Best answer by tina 27 October 2021, 19:24

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Hey @Lisa Chirgwin 

Have you checked out this community post yet about data discrepancies? 

 If the difference is small, it is most likely due to one of the reasons listed in the article. If the difference is significant, do let me know and I can look into it.

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