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Cancelled subscriptions

  • October 15, 2021
  • 1 reply
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We have 62 subscriptions showing total revenue, but around 10 say they have cancelled the subscription. In IOS and Google Play it is not showing the same amount of revenue being made. I do not understand how this can be?? I am not experienced in Apps, this is my 1st app that we commissioned to have built 

Best answer by tina

Hey @Lisa Chirgwin 

Have you checked out this community post yet about data discrepancies? 

 If the difference is small, it is most likely due to one of the reasons listed in the article. If the difference is significant, do let me know and I can look into it.

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tina
RevenueCat Staff
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  • RevenueCat Staff
  • 338 replies
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  • October 27, 2021

Hey @Lisa Chirgwin 

Have you checked out this community post yet about data discrepancies? 

 If the difference is small, it is most likely due to one of the reasons listed in the article. If the difference is significant, do let me know and I can look into it.


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