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Hello, In the latest SDK 7.1.0, how can I obtain the days of a free trial?  Currently I’m hardcoding it like this to “3 Days Free Trial”: private fun fillTrialOrNormal(it: Package) { if (isAdded) { val hasFreeTrial = it.product.subscriptionOptions?.freeTrial != null Utilities().checkTrialUsedUp(it.product.id, hasFreeTrial) { trialUsedUp -> val title: String val header: String if (trialUsedUp) { title = "${it.product.price.formatted} / Year" header = getString(R.string.upgrade_to_premium) binding.premiumTextId.text = header } else { title = "Start Your 3 Days Free Trial,\nThen ${it.product.price.formatted} / Year" } binding.trialPurchaseButtonId.text = title binding.trialPurchaseButtonI

Hello, I have a offering where I put a custom description - Annual package with 7 day free trialAnd then I added DisplayName for product as well Monthly package itemNone of these fields were reflected in my api call, here is what I got instead: { "packageType": "MONTHLY", "product": { "title": "Pro Monthly", "identifier": "pro_monthly", "currencyCode": "GBP", "discounts": [], "productType": "NON_CONSUMABLE", "description": "Monthly subscription to access pro features", "priceString": "£14.99", "subscriptionPeriod": "P1M", "productCategory": "SUBSCRIPTION", "price": 14.99, "introPrice": null }, "identifier": "$rc_monthly", "offeringIdentifier": "default" },Why is all of my custom data missing from this

I’m looking at moving my app to RevenueCat but I’m wondering how the Pro plan pricing is calculated when it comes to VAT?(Sorry if this has already been answered somewhere, I can’t find it) Is the 1% of MTR calculated from:(Price + VAT) * 0.01 Price * 0.01 (Price + VAT)*(1-store_commission_rate) * 0.01 Something elseNumber 3 is my revenueNumber 2 is mine + Apple’s/Google’s revenueNumber 1 is mine + Apple’s/Google’s + the government’s revenue. In Europe number 3 is often 60-70% of number 1. So if RevenueCat calculates pricing based on number 1 then it is more like 1.5-1.7% of my actual revenue. Which may still be reasonable but something I would like to know when I compare alternatives.

Is there any way to get the app store country of a user (not their IP-based country) in customer lists? Even in the exported CSV would be OK! I don’t see it anywhere right now.

I’m writing in Swift. Revenue Cat is up to date. When I chose one of my products I get Error Code 15. ERROR: 💰 Product purchase for 'XXXX.XXXXXX.XXXXXX' failed with error: Error Domain=RevenueCat.ErrorCode Code=15 "The operation is already in progress for this product."But of course I only pressed the button once. It displays a Notification to the users showing the error code.  Moments later Apple’s Purchase view slides up and it all works correctly.  I am still in sandbox and I’m wondering if this is just a sandbox issue. But I don’t want to send this error to production to confuse my users OR even worse, get my update rejected by Apple.Any help would be appreciated. My other products work fine. And I have tried deleting and remaking EVERYTHING surrounding this product/subscription. The error remaines.  Also when RC is initiated, in the console, I get this error: “ERROR: Unabled to parse response

I want to have a lifetime free premium offer for me and contributors. Instead of creating my own backend for this, I want to use RevenueCat as well.In AppStoreConnect, the longest subscription I can offer for free is one year, which is not sufficient.Therefor I made a non-consumable in AppStoreConnect and connected it to RevenueCat.I will implement my own logic to manage which promoCode is valid for a free lifetime subscription.I have the following two questions: Can I reliably hide this non-consumable from those who are not meant to see it? In AppStoreConnect there is no way to add logic to who can see it, so does that mean if I simply never show it in my app, nobody can access it? Because I know that for subscriptions, when going to cancel in the apple settings, one can see multiple offers, and I don’t want this non-consumable to show up in any place unless with my dedicated UI for it. Is the following implementation somethi

On August 10th, there was a noticeable decrease in ATT reported installs attributed to Facebook, dropping from an average of 70 installs to merely 15 installs per day.By August 25th, another decline was observed in reported SKAN installs on Facebook. This was accompanied by an increase in CPIs and a rise in the ratio of non-attributed installs on AppsFlyer. Interestingly, when looking at the blended numbers, there was no significant change, and there was also no surge in organic traffic as per App Store Connect data.Fast forward to October 14th, there was a campaign relaunch with the Singular MMP. This move saw a boost in SKAN reported installs and a commendable drop in CPIs from $22 down to $11. However, these numbers still weren't at the desired benchmark of approximately $5. Despite increasing the budget, the ATT installs did not see any increase, hovering consistently between 15-20 daily installs.That is the situation overview. As far as the tech goes we hav

This is the error I’m getting. Is there way to fix it somehow? [Purchases] - ERROR: 💰 Product purchase for 'mw_999_1y_2w0' failed with error: Error Domain=RevenueCat.ErrorCode Code=16 "There was an unknown backend error. Error creating subscriber alias. Alias limit reached. (7255)" UserInfo={NSLocalizedDescription=There was an unknown backend error. Error creating subscriber alias. Alias limit reached. (7255), NSUnderlyingError=0x283f72e20 {Error Domain=RevenueCat.BackendErrorCode Code=-1 "Error creating subscriber alias. Alias limit reached. (7255)" UserInfo={NSLocalizedDescription=Error creating subscriber alias. Alias limit reached. (7255), rc_backend_error_code=7255}}, rc_backend_error_code=7255, readable_error_code=UNKNOWN_BACKEND_ERROR, rc_response_status_code=400, source_function=convertUnsuccessfulResponseToError(), source_file=RevenueCat/HTTPClient.swift:410} thanks

The StoreProduct class in the RevenueCat package (purchases_flutter) contains information about purchasable items, such as subscription details, pricing, and currency. For a typical paywall implementation, one needs to derive various display strings from this class, such as:Monthly price conversion Combined period and monthly price (e.g., "$69.99/yr ($5.83/mo)") Subscription period in full text ("Annual" / "Monthly") Subscription period in short form ("yr" / "mo")...among others. Considering that such functionality is universally needed, I'm pondering the best way to implement these derived calculations.Option 1: Utility FunctionsWrite individual functions within a Utils class.Pro: Centralized location for all related functions.Con: Potential clutter with a Utils class filled with numerous functions.Option 2: Class Extensions

I build local development builds and the Revenuecat API works fine. Even with Expo Go, Revenuecat works fine, but it does not load data from Revenuecat when submitted to Test Flight and installed on my iPhone. Basically my offers are not shown at all.  Here is the data loading component: const SubscribePackages = () => { const [packages, setPackages] = useState([]); const navigation = useNavigation(); const fetch_prices = async() => { const result = await Purchases.getOfferings() setPackages(result.current.availablePackages) } const subscribe = async(item) => { try { const {purchaserInfo} = await Purchases.purchasePackage(item) const purchase = await Purchases.getCustomerInfo() console.log('purchase: ', purchase) if(typeof purchase.entitlements.active['pro'] !== 'undefined') { await navigation.navigate('Account

The documentation clearly states that to use only custom App User ID, we just need to configure the SDK with a custom app user id. Never calling logout. But my question is tied to multiple users using the same application on same device: do we need to call login() to be safe or anything special when the app authenticates a different user in? This seems to talk about this but not sure when it says login just means actually login()?Also is it ok to configure the SDK much further down in a user flow where only purchases are needed? Say when they navigate to settings->purchases. This way when starting the app (even if user is logged in) we will not configure. This way it will ensure that anonymous IDs w

Has anyone had this issue before? We emailed the RevenueCat team and they haven’t been able to help us. Thanks in advance!

Apologies in advance, this topic is slightly confusing to me. I’ll explain my scenario and what I would expect. This is all in the Sand Box at the moment. Not sure if that makes a difference. When a User A signs up and subscribes, they get 20 credits a month on my app (reloaded at renewal) for X dollars/mo.If a User A signs out, and then User B signs up and subscribes, I want User A to keep their subscription active on the device, and User B as well. When I try “Keep with original App User ID”, I get an error with User B subscribing. I would expect that this new userID is separate from User A’s. But I get the error: “There is already another active subscriber using the same receipt.”I don’t want to transfer the subscription because I want User A and User B to have to purchase.   

Hi there!We have one subscription subscription_id, within which there are two base plans base_plan_id_1 and base_plan_id_2.After purchasing, our application sends a fetch token to our server, which we forward to /v1/receipt/:{ "app_user_id": "$someUserId", "fetch_token": "$someValidFetchToken", "is_restore": false, "product_id": "subscription_id"} The call is executed successfully, but in RevCat and all webhook events, it always shows that the base plan base_plan_id_1 was purchased, regardless of which actual base plan was bought.Example:User buys a Monthly subscription for 0.99 - it works and is tracked correctly User buys a Yearly subscription for 9.99 - it’s tracked in RevenueCat as Monthly for the price of 9.99 After studying the SDK, we t

Hello,In our Firebase Crashlytics reports, we have noticed a recurring exception being faced by our users related to in-app billing.This issue has 37,775 crash events affecting 1,549 usersHere are the error details:Fatal Exception: java.lang.IllegalStateException: Too many bind requests(999+) for service Intent { act=com.android.vending.billing.InAppBillingService.BIND pkg=com.android.vending cmp=com.android.vending/com.google.android.finsky.billing.iab.InAppBillingService (has extras) } at android.app.ContextImpl.bindServiceCommon(ContextImpl.java:2115) at android.app.ContextImpl.bindService(ContextImpl.java:2024) at android.content.ContextWrapper.bindService(ContextWrapper.java:870) at c

Hi all - hope everyone is doing well!In our app, we have premium access available to users via in-app subscriptions. We are now introducing a ‘promo-code’ system which allows users who are both subscribed/not subscribed to redeem free premium access for a certain duration (1 week, 1 month, etc).For users who are not subscribed, we can simply grant them promotional access through the RevenueCat SDK. For users who are subscribed, the effect should be that their next billing date gets delayed by a certain duration. Our current approach is to transfer them onto a Promotional Offer within their existing product if they are on iOS, and transfer them onto a new product if they are on Android. In both cases, this promotional offer, and alternative Android product have an initial free period.Is this the correct approach to achieve this functionality? I am concerned that by doing this, a user will lose out on their already purchased subscription? For example, If

Your documentation has the following paragraph:If you wanted to add a 'Lifetime Unlock' purchase option to your app, it is recommended to create a new non-consumable IAP, add the product to your offering, and add the product to your entitlement. This works well in many contexts, such as alongside other subscription packages, or just as a standalone package in your offering. We noticed that this scenario breaks when a user requests a refund for this IAP, as RevenueCat treats the Entitlement as unlocked forever.It would be great when there was an option in the dashboard to at least manually remove an Entitlement (maybe I have missed it?)

Our application only allows user to use it after logging in and purchases as well. The business logic does want to say that a purchase is only tied to one user ID (otherwise users can log out and create new account and connected the purchases to that new account and the log out and go back to the first account and do it again etc). Does this mean that Keep with original App User ID is the only options we should use?If so, how does work to manually transfer or assign purchases to a user say when they delete their account and decide to maybe come back later and restore it into a new user id but still unique?Any advice is appreciated. Thank you

Hey! Is there any way to have discord webhook compatible with Revenuecat? There is an integration with Slack, but regular Webhook in rc and discord does not work together. Any ideas what to do to connect discord?

Hello. We have an emergency production issue that we need to clarify  RevenueCat Old Project Name on RevenueCat: STRONG&SXYOld Project ID Code: 532a68e1New Project Name on RevenueCat: STRNGOld Project ID Code: 3f1c3178we need emergency help please that issue effect millions of users 

I’ve been looking all over the internet and reading through RevenueCat documentation and have continued to come up short with this.  I would appreciate guidance from anyone who has done this before, as it’s driving me crazy.I’m building an iOS app using Ionic/Capacitor and leveraging the brand new @revenuecat/purchases-capacitor SDK to manage receipt validation and the entire in-app-purchase life-cycle for Auto-Renewable subscriptions.  I’ve got everything working except for a way for the user to be taken to their App Subscriptions page (should they decide to cancel the subscription).When retrieving customer info (which I do, right after configuration ‘Purchases.configure’) I store the returned managementUrl (which ends up being “https://apps.apple.com/account/subscriptions” for me).

I am trying RevenueCat for the first time. When I compile my project in VS Code since including the purchases_flutter package (latest version: purchases_flutter: ^6.0.0), I receive this warning:Note: C:\Users\User\AppData\Local\Pub\Cache\hosted\pub.dev\purchases_flutter-6.0.0\android\src\main\java\com\revenuecat\purchases_flutter\PurchasesFlutterPlugin.java uses or overrides a deprecated API.minSdkVersion is set to 30 (flutter.minSdkVersion=30)Flutter Doctor info:[√] Flutter (Channel stable, 3.13.7, on Microsoft Windows [Version 10.0.19045.3570], locale en-US)[√] Windows Version (Installed version of Windows is version 10 or higher)[√] Android toolchain - develop for Android devices (Android SDK version 34.0.0)[√] Chrome - develop for the web[!] Visual Studio - develop Windows apps (Visual Studio Community 2017 15.8.1)      X Visual Studio 2019 or later is required.[√] Android Studio (version 2022.3)[√] VS Code (ve

I am using react native library/sdk on Android to complete a purchase and want to get clarification on how to know the purchase completed successfully. Using this example, i call await Purchases.purchasePackage(package)but this evaluates to false:typeof customerInfo.entitlements.active.my_entitlement_identifier !== "undefined"and it is considered not a successful purchase even though in the OS it said purchase was done ok.seems like my_entitlement_identifier is undefined.Any idea why this would happen?The resulting customerInfo has activeSubscriptions populated to it is telling me it was a su

I have implemented RevenueCat in my app and am testing the restore functionality across multiple devices. I use a device identifier as the RevenueCat user ID. This is a UUID generated when I first authenticate the app on first run.When I restore the subscription on another device, the subscription is transferred to the new app user id, and the old device no longer has a subscription to the content. I can get it back by hitting restore in the old device, but then the new device does not get the content too  The Apple guidelines state:“Subscriptions must work on all of the user’s devices where the app is available.”How do I ensure that the subscription is available on all devices which the user owns, and has the app installed on? I don’t want to have the person perform a login step. 

After following the suggested answer I am still facing the error of“ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).”