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Hello? First, I would like to thank you for your hard work. Thanks to Revenue Cat, we are able to make our payment flow more efficient. Thank you.I am working on synchronizing user subscription statuses using Revenue Cat's SDK and Web Hook. While working, I have some questions regarding the following:During the App's Life Cycle, when CustomerInfo changes, what is the relationship between the timing of this change and the timing when the WebHook event sends a request to the backend server? Is there no guarantee that the request for the WebHook event is sent before the CustomerInfo is updated? If there is no relationship between them, how can we manage the user's subscription status with the database?  Users can purchase products both <1> during the app's life cycle and <2> outside of the app's life cycle, with the latter case being when they can directly change their subscription products. How does Revenue Cat detect subscription-related action

Hi!I have 2 paywalls configured - one with subscriptions and one with consumables. Is it possible to select which paywall to present using RevenueCatUI? Or the "default" one will always be presented?I would like to use them both (not in an experiment) - in different parts of the app. Thanks!

Hi,I’ve followed the tutorial to properly setup RevenueCat on Android via Google Play but I can’t figure out how to make it work when there are multiple packageNames from the mix of buildTypes & variants. For instance, I have two buildTypes (debug & release) and two productFlavors (default & staging). Which means I have the 4 followings configurations:com.mycompany.myapp com.mycompany.myapp.debug com.mycompany.myapp.staging com.mycompany.myapp.staging.debugI understand I have to create 4 different Android apps in RevenueCat to match these 4 package names.But does that mean I also have to create 4 different apps in Google Play, even if only the first one (com.mycompany.myapp) is meant to be published? That seems to be Is there a way to tell RevenueCat to map the correct subscriptions in the Google Play console with only one app?

Looking through the SDK, it looks like the application package name must exactly match the name provided in the RevenueCat dashboard. This makes sense, but it breaks the common practice of using Android’s applicationIdSuffix to install a debug version alongside of a release version, which is a really useful feature.Is it currently possible to manually specify an application package name rather than deriving it from the application context? If not, it would be really nice to be able to do so, or at least to allow specifying an applicationIdSuffix to the RevenueCat SDK. Something like this?PurchasesConfiguration.Builder(context, API_KEY)    .applicationIdSuffix(“.debug”)    .build()

I have my app configured all fine in revenuecat and AppStore Connect. Create a paywall in revenuecat. Create a StoreKit file and its certificate then upload “cer” file to revenueCat… All works perfect both simulator and real device associated with Xcode, I can simulate subscription and it is logged in sandbox transaction history in revenuecat dashboard.The problem is when I upload a beta version to testFlight and beta testers download the app to test it. All of them have sandbox account added in their devices…   same problem for all… a popup alert like I attached… I tried deleting StoreKit file and certificate from project and revenuecat web, but it doesn't work any way… the issue is still the same… any help? Anything I’m doing in a wrong way? :(   

Hi. I’m try to buy the product: const result = await Purchases.purchasePackage(this.selectedPackage);It’s resolves success, but result.customerInfo.entitlements.active is empty. In Xcode i receive following warning:Transaction '2000000463276919' will not be finished: it's a non-subscription and it's missing in CustomerInfo list: []What’s happening? 

I have installed the firebase extension and setup both the customers and events collections. Using the sandbox testing guide, I have made a purchase that seems to renew every 5 minutes until it stops after 6 renewals or so. The first event is INITIAL_PURCHASE then a few RENEWALs, but at the end I get 2 events at the same time one for EXPIRATION and one for CANCELLATION both with  reason BILLING_ERROR.What is the difference between these 2 and why would they come same time?I was just expecting one. Is this tied to how the test user is setup?Mainly, which event tells me to remove the extra paid features for the user?According to the docs, sounds like EXPIRATION is the only one to remove user functionality and not CANCELLATION? Would CANCELLATION ever come alone with nothing after?

Why is clicking a subscription or IAP so slow on iOS. When I click on a subscription, it can take up to 20 seconds to even show the pop up modal to purchase the subscription. I am testing this on testflight and am wondering if there is a way to make this delay quick? The IAPs and subscription purchases eventually go through, just unacceptably slow. Is this due to Apples test flight servers being slow or something else? Will we see increased performance when we deploy a production build? For context, I am using `purchaseProduct` to buy both IAPs and subs.Thanks

 This is the Crash Report I got from the Play Console:  Typejava.lang.OutOfMemoryErrorException java.lang.OutOfMemoryError: pthread_create (1040KB stack) failed: Try again at java.lang.Thread.nativeCreate at java.lang.Thread.start (Thread.java:976) at java.util.concurrent.ThreadPoolExecutor.addWorker (ThreadPoolExecutor.java:954) at java.util.concurrent.ThreadPoolExecutor.ensurePrestart (ThreadPoolExecutor.java:1610) at java.util.concurrent.ScheduledThreadPoolExecutor.delayedExecute (ScheduledThreadPoolExecutor.java:351) at java.util.concurrent.ScheduledThreadPoolExecutor.schedule (ScheduledThreadPoolExecutor.java:569) at java.util.concurrent.ScheduledThreadPoolExecutor.submit (ScheduledThreadPoolExecutor.java:722) at java.util.concurrent.Executors$DelegatedExecutorService.submit (Executors.java:705) at com.revenuecat.

Hello, Please after uploading the json key generated from googe console to revenue cat I get this errorIs there any way to fix this problem? thank you! 

Hi there,I was testing webhooks for an endpoint, which I created on my server. But when I am testing the Webhooks. I get this message - "It wasn't possible to connect, are you sure the URL is correct?"also my function return timeout Please, advice what should I do to diagnose this error. Thanks

The conversion from a weekly price to a price/month is wrong. If the weekly price is $0.99 then the monthly price is $4.29 and not $3.96.A month is 4.333 weeks and not 4.

I have my CURL like so:```curl --request GET \     --url https://api.revenuecat.com/v1/subscribers/$RCAnonymousID:<sandboxId> \     --header 'accept: application/json' \     --header 'authorization: Bearer xxxxx [secret, non-public key]```In my dashboard I see the sandboxid user and that they have the correct entitlement.I get this response, missing the entitlement```{"request_date":"2023-11-21T15:51:13Z","request_date_ms":1700581873079,"subscriber":{"entitlements":{},"first_seen":"2023-11-21T15:49:30Z","last_seen":"2023-11-21T15:49:30Z","management_url":null,"non_subscriptions":{},"original_app_user_id":"<sandboxid>","original_application_version":null,"original_purchase_date":null,"other_purchases":{},"subscriptions":{}}}```This was working for me before. I was able to get the correct entitlement and everything. It seems to have stopped working. Or I did something else wrong.Any i

How can we show the subscription management sheet in-app for iOS using showManageSubscriptions? https://developer.apple.com/documentation/storekit/appstore/3803198-showmanagesubscriptions I know we can use the customer's management URL, but that opens the sheet in the app store instead of in-app. Thanks.

I’ve already followed every steps in the documentation and I’m able to retrieve the offering lists in iOS device but not in Android device. The offering is always empty in Android Emulator for some reason.Here is a few information that I already checked my self.1. My App is already published and currently it’s available for Closed Testing in Play Console.2. I already got all checkmarks in the Valid credentials(screenshot below) 3. Here is how I implement it in my code class PurchaseApi {static Future init() async {late String _apiKey; if (Platform.isAndroid) {_apiKey = "Google API from ReveneuCat";} else if (Platform.isIOS) {_apiKey = "IOS API from ReveneuCat";} else if (Platform.isMacOS) {_apiKey = "IOS API f

Good day!I'm trying to test the webhook, but I get the error "It wasn't possible to connect, are you sure the URL is correct?", everything is configured according to the documentation.Please help to solve the problemThanks

Hi all, We have an app in both iOS and Android stores and we use RC for consolidating our subscriptions.There are currently few thousand paying subscribers (both Android, iOS and Stripe). The decision has been made to sunset the application and migrate the users to another service.We are looking at;Removing ability to purchase annual subscription. Users can still purchase and use monthly. Stop existing annual subscribers from renewing (is that possible - what is the best way?) In the next 12-14 months - slowly nudge users to another service/app.I guess my question is;What is the best way of doing this? Is it possible to refund users earlier - or at least set their subscriptions to non-renewable (iOS/Android/Stripe). Stripe we seem to have a full control. Are there any other gotchas? To remove the app - do we simply unpublish it from the stores? Will it auto

 Hi,Within App Store Connect I changed the introductory offer from a 7 day trial to a reduced price for 6 months (pay per period). My changes are live. Within my app downloaded from the app store the price is shown correctly. In the simulator and TestFlight I still get the old trial shown within the “introPrice” object.I am using React Native. {"identifier": "$rc_monthly", "offeringIdentifier": "xxx", "packageType": "MONTHLY", "product": {"currencyCode": "EUR", "description": "xxx", "discounts": [], "identifier": "xxx_1m_xxx", "introPrice": {"cycles": 1, "period": "P3D", "periodNumberOfUnits": 3, "periodUnit": "DAY", "price": 0, "priceString": "0,00 €"}, "price": 19.990000000000002, "priceString": "19,99 €", "productCategory": "SUBSCRIPTION", "productType": "NON_CONSUMABLE", "subscriptionPeriod": "P1M", "title": "xxx"}} Is there anythi

Hi,Firstly, thank you for providing this framework and documentation, it makes integration of subscriptions a breeze. We are using Revenue Cat - React Native SDK.I have a scenario that I am not sure how to handle, was thinking if you can provide any suggestions.We have a web product that uses Stripe for subscription management. The user can signup for a product and gets an introductory free trial of 1 month. Then after that 1 month they are prompted to renew, the can choose to renew by paying, or also can extend their trial by adding another offer code (promotional offer).Lets say, the user now installs iOS app during the first the trial month (that was issued by the web platform). On the app after the month, we were planning to show them a screen to renew the subscription and show the option to enter the promo code. But having implemented this and going through the promo offer purchase flow I get the error that “The User is ineligible for that actio

I have noticed that for iOS, in the Offerings product, the Promotional Offer set up in App Store comes as a discounted price and for Android it comes as  introductory price. I am using Flutter (Dart) and my code looks like the following: checkOffer(Offering offering) { if (Platform.isIOS){ if (offering.availablePackages[option-1].storeProduct.discounts == null) return false; return true; } else{ if (offering.availablePackages[option-1].storeProduct.introductoryPrice == null) return false; return true; }I only have one type of promotional/introductory setup, which is a 7 day trial. Anyways I will only talk about iOS here as Android works fine.So I used a totally new account with my released iOS app and tried to buy a subscription and I got charged immediately without the 7 Day Trial. What could I be doing wrong here please?

We just released our app.  1 user reported this issue where they subscribed, but then see this error message: I don’t know why this happens.  Here is my flow inside Expo/React Native app: Wrap app in providers <PurchaseProvider setPurchasesChecked={setPurchasesChecked}> <AuthProvider> <Stack/> </AuthProvider></PurchaseProvider>   Inside the PurchaseProvider getCustomerInfo: useEffect( function initPurchaseConfig() { const initialize = async () => { try { Purchases.setLogLevel(Purchases.LOG_LEVEL.VERBOSE); await Purchases.configure({ apiKey: APIKE

Hi, can you please provide me a full example of getting if Android user is eligible for trial in Flutter application. Your help will be highly appreciated.Thank you.

Hello!I’m integrating RevenueCat in a Unity app with several scenes.In the Scene 1 I have created a game object that includes the reference to the “Purchases” script. In this scene with have all the logic to manage subscriptions.This scene open another scenes where we don’t have a reference to “Purchases” script (it’s not needed).The usual user workflow is Scene 1 → Scene 2 → Scene 1 → Scene 2,…My questions is: Every time the first scene is loaded the “Purchases” script calls to Configure method but I have read that this is not a good approach. How are you guys doing this? Is it ok to call Configure method every time the user open the Scene 1? Thank you! 

Debug Output when running app…. is this normal?  It does slow down start up.  Seems to validate and work fine.  MacOS v 14.1.1 (23B81)RevenueCat debug output on my app TalkTextChat ******* app init to call purchases.configure(withAPIKey...[Purchases] - DEBUG: ℹ️ Configuring SDK using RevenueCat's UserDefaults suite.[Purchases] - DEBUG: 👤 Identifying App User ID[Purchases] - DEBUG: ℹ️ Debug logging enabled[Purchases] - DEBUG: ℹ️ SDK Version - 4.17.7[Purchases] - DEBUG: ℹ️ Bundle ID - au.com.egads.talkingtextchat[Purchases] - DEBUG: 👤 No initial App User IDdidSet for phrases[Purchases] - DEBUG: ℹ️ Vending CustomerInfo from cache.phrases: ["Hi, my name is John,       I canno

Hello people I am having the following problem, I can import my products created in the apple store, but when I go to search the offers I get the second errorThere is a problem with your configuration.  Check the underlying error for more details.  There's a problem with your configuration.  None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).If I try to list the products I get an empty array.by my research I found a lot of genre talking about filling the us tax form of apple store connect, but there is no consistent information or at least I did not find about how to fill or even where and how to send send, and even worse when in item 7.7.  U.S. Taxpayer Identification Number (required - see instructions)You can help me with that, just like I do to get that US TAX ID.I even got information to add it to those who live in