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We are hitting the same issues many others on this forum are seeing with multiple App Store rejections trying to get our new app approved. We are on submission #8. Everything works fine for us in Sandbox (and XCode) testing across multiple devices over multiple weeks. We get successful purchases that show up in the RevenueCat sandbox. The App Reviewer is getting the same error message on the multiple devices they are trying: Our code is Swift with min iOS 16 support. We are using v4.15.0 of the RevenueCat API (purchases-ios imported using Swift Package Manager) This error occurs after we call: Purchases.shared.purchase(package: package) In the above screenshot, the RevenueCat error is “Unknown error” with Code 0. The only useful part of the error message is “The receipt is missing”, which is coming from the localizedDescription of the underlyingError if let underlying = err.userInfo[NSUnderlyingErrorKey] as? Error{ errorToShow += underlying.localizedDescription } So far, we have been s

Where can I find the RevenueCat SDK documentation in Objective-C? I’m not using Swift directly (though I link to several Swift libs) and I’m having a difficult time integrating without Objective-C docs.

First off, I have read everything in this thread and was not able to resolve my issue. My user count (both “Active Users” and “New Customers”) counts on the RevenueCat dashboard appear to be roughly double the actual count as I am tracking it internally within my app. I am using anonymous user IDs. My app is pretty basic and all I do is call Purchases.configure once on app launch -- my understanding is that this is where the unique customer is either created or retrieved but I’m not exactly clear on the logic here or how it happens. Anyway I’m using React Native and so I call .configure() in the export default function App() { … } function. I have also added logs and searched my entire code base to confirm that this is the only call and that it only gets called once during usage of the app. I don’t ever call reset(), identify(), or any other such RevenueCat methods. The only other calls to the RevenueCat SDK after a thorough scrub of my code base are Purchases.getOfferings, Purchases.g

What is the difference between “cancelled_trial” and “expired” statuses? In the lists of customers it’s showing me only the former - the latter are in a separate area, but I’m not sure how to count that. Would “cancelled_trial” eventually move to “expired”? Thanks!

My app has a multi-user login system. I’m offering ability to purchase individual subscriptions based on account. I need a way to pull current active device subscriptions so I can assign unique subscriptions to user accounts. Does revenue cat have a Swift SDK option to pull current active device subscriptions?

If a user is first identified with an anon ID, then logs in to my app and is signed in to revenuecat with a custom ID, does that custom ID always override as the app_user_id? The documentation explains how aliases are merged, but doesn’t say which ID is set as the main app_user_id (e.g. for webhook data). https://www.revenuecat.com/docs/user-ids#login-method-alias-behavior I’m using the Firebase RevenueCat extension, and I want to be sure that the app_user_id will always be my custom ID if one is set, because the extension syncs data to firestore via that id. If it uses the anon id, then the data will not be correctly synced. During testing it seems like this is the case, but I want to be sure. Will the custom ID always become the app_user_id?

Hello,we are trying to implement IAP in an iOS app and are running into weird behavior regarding transferred purchases.We are signed in on two different iOS devices with an apple sandbox account. On the two devices, we use different app user ids. Now, we first made a subscription purchase on one device and canceled it afterward again. Then, we made a second subscription purchase on the other device (different app user id, same apple sandbox account). Whenever the app is started, Purchases.shared.logIn is called with the app user id of that device. With that, each time in the revenue cat dashboard, the purchase of the second device is transferred to the app user id of the last device we started the app on. This does not seem to be the desired behavior here – at least not what we need. We would expect the purchase to always be associated with the app user id which was used to make the purchase. In this example, the two app user ids are not related to each other. The only connection is th

Hello, we’ve recently implemented ios subscription offer codes, to give user a free trial for a certain amount of time. While testing the testflight version (ready to submit), and trying out those production offer codes, the user is redirected to the app store (https://www.revenuecat.com/docs/ios-subscription-offers) and purchases the subscription successfully...but when returning to the app it seams like RC does not catch that purchase and therefor user has no premium content access (I suppose RC does not receive the users track receipt and therefore can not send webhook for this event). We were being advised from your support to sync the user (call syncPurchases method before the user leaves the app and after the purchase (on foreground)), but I’ve came across the docs saying that we should not call sync purchases progammaticaly ( ) so can you please expain how to use it the proper way inside our React Native app. thanks

Please assist as I am a bit lost: I am trying to wrap my head around upgrading and downgrading users, however I am not dure how to actuallky do this. I am aware the documents say: that you need to pass the UpgradeInfo object to either purchaseProduct or purchasePackage Where do I get this UpgradeInfo ? I am using flutter. Applogies for the noob question.

Hello, I'm trying to monitor the validity of subscriptions based on data in Firestore using Firebase Extension. The monitoring process is intended to be integrated into a Flutter app. The documentation lists the following methods for verifying entitlement access: https://www.revenuecat.com/docs/firebase-integration#using-the-extension Use the RevenueCat SDK Use custom claims in Firebase Authentication Retrieve the expires_date from the REVENUECAT_CUSTOMERS_COLLECTION document and compare it to the current date and time. However, for the following reasons, I would like to avoid using the above methods: With only the RevenueCat SDK, it is not possible to verify whether a user with the same user ID has entitlements on another device. If using custom claims in Firebase Authentication, the data cannot be obtained through a stream (real-time monitoring is not possible). While expires_date needs to be compared to the current date and time, on mobile apps, the current time can be changed by mo

We get a number of errors related to “Purchase already in progress for this product.” → is this an issue or does this just let us know that a user has tried to trigger a purchase twice?

We used to configure revenue cat like this Purchases.configure({apiKey: XXX}) And we changed it to this Purchases.configure({apiKey: XXX, appUserID: ourAppUserId}) I am not sure of what happend after this: Do all our users now have an alias, in this case greate. Or was a new user created for each user and we need to call syncPurchases In this case can we remerge them ? As we know that both users have the same deviceId

Hi Our app is using Revenue Cat’s Cordova Android Plugin (latest version) and even though everything works fine when deploying on the development mobile devices and also the purchases succeed (and pretty much any SDK/API interaction), when trying to publish the bundle we are getting the deprecation error (with link to https://developer.android.com/google/play/billing/deprecation-faq). Now, the com.google.android.play.billingclient.version is missing indeed from the AndroidManifest.xml and if I tried adding it manually and specifying 5.0.0 (just trial and error) it failed (merge error - so it seems to be trying to merge something!) and I finally ended up adding this line: <meta-data android:name="com.google.android.play.billingclient.version" android:value="4.1.0" />And it works! Google accepted our bundle, but I’d really like to get this fixed properly. Any suggestions?

For example this is how I would fetch the info about a user. First I need to set the unique user id during the configuration: Purchases.configure(“PUBLIC_KEY”).appUserID(userId).build()) Then after a purchase I could simply obtain it: http get https://api.revenuecat.com/v1/subscribers/$USER_ID Authorization:"Bearer XXXX" Content-Type:"application/json" X-Platform:android accept:"application/json" The problem with userID is that they will get lost, if the user deletes the app and reinstalls it, and will no longer have access to the existing purchases. The only way would be creating an email signup in the flow, which I was hoping to avoid. The other way is to use anonymous users: Purchases.configure(“PUBLIC_KEY”).build()) Now ReveneCat can create aliases and merge the ids upon reinstallation as long as it’s the same user in Google PlayStore that made the purchases. This solves the problem, but now I have no way to double check the entitlement from the server side through RevenueCat’s Res

I have a Flutter app running that uses the RevenueCat SDK. I install the app on my iPhone and make a purchase which utilizes the devices assigned Apple ID to track purchases.Thus works. Then, I assign a fresh unused AppStore sandbox userID in Settings/AppStore/SandboxAccount. When I run the app thru VSCode development tools, the Purchases.configure call accesses the RevenueCat cache for the device Apple ID. It does not recognize that the assignment of a Sandbox ID and running through the development tool invokes a different Apple ID and the cache is invalid. I am trying to use the fact that there is no RevenueCat customer entitlements for my app to recognize a new user, but the return of old invalid cached customer info for a different customer is making tis impossible. I tried using invalidateCache with this code, but it does not ignore the cache……. static Future<void> configure( ) async { if (Platform.isAndroid) { configuration = PurchasesConfiguration("public_google_sdk_key"); } els

I want to give my customers a limited period discount for the lifetime product in my app, and I want to show both the original price and the discount price for that product in the paywall so that my customers would know how much they could save if they purchase now. I have configured a price change on App Store connect for this IAP product, and I wonder how I can get the original price and the discount price? It seems that the `package.storeProduct.localizedPriceString` gives me the discount price and I didn’t find a way to get the original price.

I tried to purchase consumable products at Test Flight and Xcode. When I try to purchase a consumable product that I’ve just purchased, RevenueCat does automatically purchase the product but does not show the payment popup, and I’m not seeing this transaction at RevenueCat dashboard. I’m concerned that it’ll be same at production environment. Any help?

Hi, I’m trying to configure AppsFlyer and RevenueCat. And I’m getting following errors in the console: [Purchases] - ERROR: 😿‼️ Error when syncing subscriber attributes. Details: The operation couldn’t be completed. (RevenueCat.BackendError error 0.) [Purchases] - ERROR: 😿‼️ One or more of the attributes sent could not be saved. ["$idfv": "IDFV cannot be modified.", "$appsflyerId": "AppsFlyer ID cannot be modified."] If I understand correctly, the AppsFlyer ID will be generated every time a user installs a new app. As users use multiple devices, I think this error will occur for every user who uses two or more devices. If this is the case, why is it shown as an error? Alternatively, how can I configure AppsFlyer and RevenueCat so that the AppsFlyer ID is unique? It seems impossible without IDFA

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This piece of Swift code Purchases.shared.getCustomerInfo { [weak self] info, error in guard let info = info, error == nil else { return } if info.entitlements["monthly_access"]?.isActive == true { Is always returning isActive == true, even though the entitlement has expired. Since I have the original app user ID, I checked with the v1 API and this is what I get: {'request_date': '2023-04-19T09:03:03Z', 'request_date_ms': 1681894983925, 'subscriber': {'entitlements': {'monthly_access': {'expires_date': '2023-04-18T11:14:37Z', 'grace_period_expires_date': None, 'product_identifier': 'subscription_basic', 'purchase_date': '2023-03-18T11:14:37Z'}}, … As you can see the monthly_access exists but its expiration date is older than the current date so I would not expect this to return isActive true This is a big issue because it allows people to access the app even though they are not paying (I would say very essential feature of the SDK is to prevent people from accessing features they are n

I am trying to find a way to delve into billing errors for our customers. While there is a way to filter these in the customer panel, this only shows current billing errors and not those that moved to cancellation due to a previous billing error. Is there a way to find this information?

I want to use RevenueCat only with non-anonymous appUserIDs. I am using the CloudKit recordID.recordName of the user as a unique user ID. This recordName should be consistent across reinstalls and across devices as long as the user is logged in with his same AppleID. I am getting that userID async during launch of my app and it may not yet be available when I call Purchases.configure(). My question: Will the customerInfo that gets created during .configure() be alway associated correctly with the customerInfo of the user with the appUserID (CloudKit recordName) if I call .configure() first at app launch and typically a few moments later .login() with the appUserID? Or does this create lots of “dangling” anonymous customerInfo records in RC that have no future use? I have read the login alias information in the docs: https://www.revenuecat.com/docs/user-ids But I am still not certain about what happens. Especially line three in that table “Anonymous Yes Yes CustomerInfo transfers to Pro

Hi all, I am currently playing around with the changes that come with billing client 5 implemented in the RevenueCat Flutter SDK version 5.0.0-beta.1, and I am getting an unexpected identifier on the StoreProducts: List<String> products = ['subscription_annual']; List<StoreProduct> storeProducts = [...await Purchases.getProducts(products, productType: ProductType.subs),...await Purchases.getProducts(products, productType: ProductType.inapp),]; for (StoreProduct e in storeProducts) { print(e.identifier); // Prints subscription_annual:p1y} I would expect the identifier to be identical to the product that I am retrieving from Google Play, but it appears it defaults to something like product:basePlanId. The defaultOption and subscriptionOptions appear to be correct: productId has the product, storeProductId has the product:basePlanId. Am I missing something? What would it look like if I had multiple base plans? Would I receive multiple StoreProducts from RevenueCat or would I get a neutral

Hi to everyone, I configured RevenueCat Integration with Facebook Ads following the official documentation. My goal is to track Trials and Purchases of an Auto-Renewable Subscription inside Facebook Ads Manager so I can check for every ad how much it converts. The problem is that events, according RevenueCat Dashboard, been sent successfully but inside Facebook Dashboard I can’t see any events. PLATFORM: iOS

I have been unable to install or uninstall the Revenuecat Purchases Firestore Extension. After trying to then uninstall, I have received the following error. Note that we have Google Cloud Associated with this project and so IAM permissions etc. There is nothing about this in the documentation and how Google Cloud IAM permissions might affect the Extension installation or uninstallation. My account has full Owner permissions, as well as Service Usage Admin, Firebase Admin, and Eventarc admin. This is the error: > Error: ; RESOURCE_ERROR at /deployments/firebase-ext-firestore-revenuecat-purchases/resources/mods-api-enable-eventarcpublishing: {"ResourceType":"deploymentmanager.v2.virtual.enableService","ResourceErrorCode":"403","ResourceErrorMessage":{"code":403,"message":"Permission denied to enable service [eventarcpublishing.googleapis.com]\nHelp Token: help-token-here","status":"PERMISSION_DENIED","details":[{"@type":"type.googleapis.com/google.rpc.PreconditionFailure","violations":[