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In the apple I configured - introductory offer - “$17.99 every month for the first 3 months”How in the paywall I can get this “3 month” or length of introductory period?{{ sub_offer_price }} for first {{ sub_offer_duration } return$17.99 for first 1 month

Hello,I integrated the FB SDK according to your documents and after the release I did not see AppInstall events in the FB Console.I assume this is because I disabled automatic FB event tracking and all RC sends is subscription events.I can't use the AppActivate event because it can't be related to ad campaigns.Can you explain if I might have made a mistake somewhere when linking FB and RC.

I am new to RevenueCat and just learning the basics of how to integrate it in Android app. As of now, I am continuosly navigating back and forth between various revenue cat webpages and I am facing this weird UI anamoly: RevenueCat has a great looking RC fabicon attached to its docs, and community pages. But on the app.revenuecat.com page, there is no favicon. Why is that happening? Is it just an issue at my end or anyone else is facing that?  

HiI watched the video, I read many post but I didn’t find a solution and I’m still blocked Could not validate subscriptions API permissions  My RevenueCat App ID: apped8cbf6a6e if someone from Revenuecat can help me please 🙏

Hi @Michael Fogel @Jens @kristineT ,As mentioned in the in this thread and also in this doc (https://www.revenuecat.com/docs/event-flows) in the billing issue flow section that if a billing issue is encountered, then the following events happen:-1. If grace period is enabled, then billing issue and cancellation event is dispatched simultaneously and when the grace period ends, then expiration event is dispatched immediately.2. If grace period is not enabled, then billing issue, cancellation and expiration is dispatched immediately.I h

Hey,Recently I switched my unlock check from look for entitlements in `active`, to looking in `activeInCurrentEnvironment`, in order to prevent people unlocking Pro in TestFlight and carrying it over to production.This went smoothly for them majority of users, but a couple of users  have reported losing access to their Pro status, despite having active subscriptions/production lifetime purchases. I got one user to send through a recording of his error, and the purchase flow went as follows:Launches app, I call `getCustomerInfo` with a policy of `notStaleCachedOrFetched`, I then pass that to a function call `handlePurchaseInfo`, which determines the user does not have any active entitlements. They open the Pestle Pro screen, which determines they are ineligible for a trial. They hit ‘Restore Purchases’, which triggers the RevenueCat restore purchases flow, and I pass the result to the same `handlePurchaseInfo` method from be

Hey! I’m getting rejections from Apple due to the fact that products are not loaded on the paywall during their review. In the logs I see that revenuecat sdk returns “SKProductsRequest took too long to complete” after a very long timeout. And I’m not successful in reproducing this behaviour locally or with any other test devices. I’m using React Native and what I do in the code is simply call `await Purchases.getOfferings();` and using `7.6.0` version of the library. I don’t have any additional logs or information since SDK only throws this error. Any advice on how to debug or resolve this?

I think a webhook for entitlement changes would be really useful for us.Our particular situation is the following. We are migrating the old subscriptions to RevenueCat entitlements and we use the syncPurchases method which works great and RevenueCat users get the right new entitlements. However, our backend does not get notified about these entitlement changes and doesn’t update our users in the database.Our entitlements can get activated by purchasing one of several subscription products so I believe it’s much cleaner for the backend just to listen to entitlement changes than to listen for subscription changes and have extra logic to map subscriptions to entitlements. My wish is for the backend to only know about entitlements. And the whole mapping of susbcription to entitlements to be done only in RevenueCat.Does this make sense? Am I missing something?

I keep getting this error in my react nativeCannot read property 'setupPurchases' of nulI am running react-native with expo bare workflow and running development build but i keep getting that error. This is my code below in App.tsx   useEffect(() => {    Purchases.setLogLevel(LOG_LEVEL.VERBOSE);    let apiKey = "";    if (isIOS) {      apiKey = REVENUECAT_APPLE_API_KEY;    } else if (isAndroid) {      apiKey = REVENUECAT_ANDROID_API_KEY;    }    if (!apiKey) {      console.error("RevenueCat API key is not set");      return;    }    Purchases.configure({ apiKey:apiKey });  }, []); I am sure that the api key is being referenced properly and I have also tried upgrading and downgrading the versions of react-native-purchases but i still keep getting this error. Please let me know how to resolve this issue. I have also checked other forums for this is

ios17.4, revenuecat 5.00, swiftui, sandboxI’m using the generated PaywallView, which works great BTW. The purchase works, but the the callbacks never get called. I put break points in and they aren’t triggered and the logging doesn’t show up.I get the “You’re all set.” from Xcode and the delegate gets called.Is there something I’m missing about how this works? thanks  

I have a two phase website that I am building… Say I launch my website and I start charging $3.99 a month - 6 months later I roll out the second phase of my website and want to start charging $6.99 only to those who want to access the Phase two section of my site. Could this work?

Hello!For users who are elligible for a subscription introductory offer, we want to display some sort of promotion. The docs show how we can use the subscriptionOptions property to check for free trial or intro offer phases. However, as stated in the SDK reference, subscriptionOptions is null for Amazon builds. How can we check elligibility on Amazon builds? Is there an alternative way? We have customers on FireTV and it would be a shame if we can’t promote our new subscriptions to them.  

I’m trying to implment RevenueCat for the first time, but I have this error on npx expo or npx expo run ios.  

I keep getting this error in my react native[TypeError: Cannot read property 'setupPurchases' of null]I am running react-native with expo bare workflow and running development build but i keep getting that error. This is my code below in App.tsx   useEffect(() => {    Purchases.setLogLevel(LOG_LEVEL.VERBOSE);    let apiKey = "";    if (isIOS) {      apiKey = REVENUECAT_APPLE_API_KEY;    } else if (isAndroid) {      apiKey = REVENUECAT_ANDROID_API_KEY;    }    if (!apiKey) {      console.error("RevenueCat API key is not set");      return;    }    Purchases.configure({ apiKey:apiKey });  }, []); I am sure that the api key is being referenced properly and I have also tried upgrading and downgrading the versions of react-native-purchases but i still keep getting this error. Please let me know how to resolve this issue. I have also checke

I have issue with buying different subscriptions for different users(different user ID’s) with same apple Id.Getting error: 😿‼️ There is already another active subscriber using the same receipt. On dashboard I can see second purchase with first user id.Subscriptions are in different subscription groups.

I have added a `paywallFooter` to my SwiftUI screen and it seems to be working fine.However, I have noticed that the `restoreCompleted` and `restoreFailure` callbacks are not getting triggered. I have observed that the `restoreStarted` callback is getting triggered when the user clicks on the "Restore Purchase" button, but the other callbacks do not seem to be working..paywallFooter( fonts: CustomPaywallFontProvider(fontName: FontFamily.ZenMaruGothic.medium.name), purchaseCompleted: { customerInfo in // Triggers as expected }, restoreStarted: { // Triggers as expected }, restoreCompleted: { _ in // Doesn't work }, restoreFailure: { _ in // Doesn't work } ) I can see that the restore logic is successful based on the console log, but nothing appears on the screen upon

I want to implement offer codes in my app. This requires using In-App Purchase Key for ios app. I added that key during app setup some time ago and everything was fine, no warnings. 2 months ago I received email regarding that api key should be updated. I generated new key and added to ios app, but had Credentials need attention warning. I tried to do this one more time today and have the same issue. I followed the same steps as previously (during initial setup that was successful). I added P8 key file from App Store Connect, Key ID and Issuer ID and the only issue I have is that warning.  

Hello,Currently we are trying to obtain purchase receipts (or any required data to do receipt validation) in order to forward the event and keep track of IAPs on Game Analytics (it’s not an anlaytics tool you are seamlessly supporting atm).Is there any way we can obtain this receipts so we can send the IAP events to GA? We are using RevenueCat Unity SDK.Thanks!

It would be great if we were able to choose user properties - including our own, custom added ones - for segmenting the charts. For example, we have an onboarding question that asks “where did you hear about us” to allow us to understand our funnels. We store it in the `heard_about_us` user property. It would be great if we could segment charts by that.

hi, i use flutter with the latest packages versions. I get the following message: but i have configured a paywall:  what could be wrong? i already run flutter clean and reinstalled the app.   

Hello,I am trying to add Revenue cat to my IOS flutter app using this package: https://pub.dev/packages/purchases_flutterAfter i make a purchase with sandbox and the screens show done(in picture 2), I got stuck in the payment screen, even i re-enter my credentials and pay again the app keeps showing me tha payment screen over and over (i got stuck in this function: Purchases.purchaseStoreProduct it does not return any CustomerInfo even though I paid and the ios screen shows done.).I checked snadbox in revenue cat dashboard but all of my payment did not get persisted.Can someone help me, and thanks in advace.Here is my code(Picture 1):

In apps that sell consumables items (e.g. gems), from what I understand, it’s necessary to provide a server to track the gem balance for a particular user. I’m not clear on what the requirements are for the origin of that user. Is there a way to avoid creating auth flows in the mobile app and rely upon RevenueCat to coordinate the various anonymous IDs associated with the Apple ID? Can this work between app deletes and re-installs? In summary: Is there a way to track consumables (and the their balances) between app re-installs without needing to implement auth in the client. Thanks!

We get a fair number customer support messages that state something along the lines of “The app forgot that I have premium access and I had to click restore purchases.” We store subscription status to a persistent state in redux so it is confusing to us where they may be losing access to their subscriber benefits. Have other apps dealt with this? Are there common race conditions on startup that can lead to this. Anecdotally it seems to happen a lot with family sharing. Sometimes it’s user error (user signs in once, and then accidentally creates a new anonymous account). Looking for common patterns we may be handling incorrectly.Is it common for apps to get customer support requests like these?

I’m developing a subscription-based app where users only need to pay on one device (including Android, iOS, and web) to use it on all devices.From previous attempts, I’ve learned that using only Stripe webhooks, when I create a subscription in Stripe (in ), if there is no subscription data for that customer in RevenueCat, it will not send the customer data and the billing record to RevenueCat (I hope I’m understanding this correctly). Therefore, I decided to additionally use the API (not sure if this is the best approach, if there are other suggestions please let me know, thank you).After creating a subscription in Stripe (real mode not test mode), I sent the information to RevenueCat using the API v1 /receipts/, and the transaction with that ID does appear in Recent Transactions. However, when I receive customer information via the API or in Unity, this subscription information does not appear in the customerinfo. Also, on the web, this transaction has not been assign

Hello everyone!Everything works perfectly in Development build, but nothing related to Purchases SDK works during Production build. Here’s a snippet of code which I’ll use as an exampleasync function checkPremium() {    try {      if (Platform.OS == "android"