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Question

Android - Unable to purchase subscription after switch to other user.

  • September 28, 2024
  • 1 reply
  • 216 views

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Hi.

I am not able to purchase subscription for other user after purchase some subscription on the other account.

Steps:
User A login + Purchase.logIn(userAId)
User A purchased some subscription - Success
User A logout + Purchase.logOut
User B login + Purchase.logIn(userBId)
User B purchasing some subscripton - Failed - Error, gathering informtion from the server, PG-GEMF-O1.

 

Android, React native, Expo, Google Play, Subscription

Why this happend?
How to solve it? Please help!

Thank you

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1 reply

Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • October 2, 2024

Recapping our email conversation:

This is occurring because the Restore Purchases behavior is set to “Keep with original App User ID”