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App User ID

  • 29 September 2024
  • 1 reply
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Hello,

I read the documentation and if I understand well, if the user purchases a subscription then it will be linked to the app user ID.

In my case, I do not provide any custom user IDs. What happens if the user uninstalls, then reinstalls the app ? He will lose his premium status since the app user ID won’t be the same.

What can I do ?

Best answer by joan-cardona

Hi @Alykur,

If the user uninstalls and you can’t log them in via the app user ids, the user will have to manually tap on Restore Purchase to get the entitlements back. 

Let me know if this helps!

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1 reply

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 164 replies
  • Answer
  • October 2, 2024

Hi @Alykur,

If the user uninstalls and you can’t log them in via the app user ids, the user will have to manually tap on Restore Purchase to get the entitlements back. 

Let me know if this helps!


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