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Apple Server Notification Forwarding URL not working (but only in production)

  • September 27, 2024
  • 4 replies
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Hello. For some reason the purchases work perfectly in sandbox but production it’s not working. I can see the purchase in my revenuecat dashboard, but I don’t see any logs in my server.

 

To make sure I deleted the app and re installed the development build to make another purchase, and it worked perfectly, meaning the purchase appears in the RC dashboard but I also can see the logs in my server.

It’s crucial that this works because it’s my server that adds the tokens to the customer’s account.

 

I should mention that the app became available just a couple of hours ago in the appstore, so maybe there is something about that. And that I double checked I entered the RC URL for both sandbox and production in the Apple Appstore app information:

 

Hopefully somebody knows what the problem could be.

Thank you for your help

Best answer by kevin-5d628c

Ah bro, events for one time charge only available on sandbox…

 

 

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  • September 30, 2024

As an update: I’ve waited days but still the production server URL is not being triggered. I tried by setting them up again, and also tried by setting only the production URL.

I’ve done a lot of research but I haven’t been able to find somebody with the same problem, so I’m stuck.  Only the sandbox URL works. Hopefully somebody knows what could I do.


Hi, i have the same issue currently. Sandbox working well but i get no request on production. Server logs also show no incoming request.


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  • Answer
  • September 30, 2024

Ah bro, events for one time charge only available on sandbox…

 

 


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  • September 30, 2024

Oh my god, thank you, that explains everything. But it’s unbelievable, why would they do that?

Also in the apple developer forum I was told:
“It is recommended to never rely on App Store Server Notifications as the only source of data. If a device sends a valid signed JWS to your server, you should also unlock content. The users device may receive the transaction information before the notification arrives”


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