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Question

What does it take to transfer the google paly application from one account to another?

  • September 28, 2024
  • 1 reply
  • 144 views

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Because of the account number, I now have to re-register a google play account.

Therefore, it involves transferring the application of the old account to the new account.

My app offers subscription items as well as one-time permanent buy-out items.

I want to know what I need to do before and after migrating my application. I need to ensure that users who have purchased perpetual goods are not affected and subscriptions are not affected before and after migrating my application.

 

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1 reply

wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • 262 replies
  • October 2, 2024

Hi! To do this, you will need to recreate the service credentials to provide them to RevenueCat. The credential validation could take up to 36 hours. Unfortunately, we cannot do anything to speed up the process since Google is doing the validation. If you create the credentials 36 hours in advance of switching the app over to the new account, you can avoid having service disruption. The 36 hour propagation is on Google's end. Once the propagation is complete, RevenueCat can immediately use the credentials. The process would look something like this:

  1. Create a new Google Play account and create service credentials in the new Google account.
  2. Wait about 36 hours.
  3. Test your credentials (you can create a new RevenueCat app just to test sandbox purchases.)
  4. If they work, switch over the app from the old Google account to the new one.
  5. Once the switch is complete, enter the credentials from the new Google account to RevenueCat.

There should be no downtime if you follow a procedure similar to that.


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