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Like the title said, we suffer a wrong data in eCommerce Revenue (expected 0 but we receive 7.5K in the below image), which then causes wrong total revenue also. The actually revenue should be 31K-7.5K. All of previous month (which we haven’t integrated RevenueCat with Firebase yet), this number should be 0 (I’ve checked again)It looks like happen on iOS only because we has this value only on iOS, is this SDK bug?
TL;DR: For 3rd party integrations, please update proceeds to take into account VAT so that it matches Apple’s proceeds and what the developer actually gets. --We've been using our RevenueCat integration with AppsFlyer and Amplitude to calculate LTV and track marketing campaign profitability, however I just realized that proceeds reported by RevenueCat does not match Apple’s. If you choose 'report proceeds' in RevenueCat, it doesn't take into account VAT when sending the revenue which results in RevenueCat over reporting proceeds by up to 20% , which throws off marketing campaigns and LTV calculations. 😔 Here's an example of a sale in the UK: I've converted everything to US dollars for convenience. Price of product: $4.11Proceeds reported by RevenueCat to Amplitude: $2.88ACTUAL proceeds reported by Apple: $2.36Difference = ~20% FORMULAS: It looks like RevenueCat is using this formula: proceeds = price * 0.7 Please update this to what Apple is using: proceeds = price * (1-{VAT Rat
Hello,We noticed when testing the RevenueCat subscription, the expiration window is very short. Here's an example of a webhook payload registering a successfully initial purchase. Note that the event time is "Thu Jun 16 2022 10:45:08 GMT-0700 " and expiration time is "Thu Jun 16 2022 11:45:02 GMT-0700". What seems to happen is that after that window, we are forced to go through the subscription user journey again. Is there any to not have the subscription auto-expire in such a short window?{ "api_version": "1.0", "event": { "aliases": [ "$RCAnonymousID:7a56d17ff84b4c0bbd29054eeb2422fa", "$RCAnonymousID:1d4d14da64ed4fc8beed542a1b330b54", "$RCAnonymousID:8b49f5f9b29948ba99fd7efc58c37793", "d8d53812-6c9f-46a5-9502-bbb25e37bfe6" ], "app_id": "app858c963db5", "app_user_id": "d8d53812-6c9f-46a5-9502-bbb25e37bfe6", "country_code": "US", "currency": "USD", "entitlement_id": null, "entitlement_ids": [ "allaccess" ], "environment": "SANDBO
HiI have set up the stripe webhook using the docs and have tried to add test subscriptions on Stripe manually and using Stripe Checkout. The Stripe webhook page shows me that the events did go through as shown here: but on Revenue Cat my dashboard is still empty completely. I am not sure where the issue is and would appreciate any help!
I’ve successfully integrated subscription product fro iOS. But when I try to make purchase of a subscription product, The below error is returned: Error: The receipt is not valid. What’s the problem? How can I solve this?
Hi, I’m a little confused about the Apple Search Ads attribution page in the docs:https://docs.revenuecat.com/docs/apple-search-ads It says that:On iOS 14.5+, you must be running the latest RevenueCat SDK and request authorization via the App Tracking Transparency framework before Apple Search Ads data can be collected by RevenueCat. However, my understanding is that for basic tracking (anonymised) using the new AdServices framework, this isn’t necessary. What’s the latest on this?
We set up Adjust Integration step by step due documentation. Also try with and without OAuth. Still no events fires by RevenueCat in integration dashboard. In per user events feed detailed info also shows:No integrations to show We also using Unity SDK if it is matter. We correctly send Adjust ID per user via SDK. No result with live users and sandboxCan you help please?
Our backend system are splited to staging and production, but revenuecat’s sandbox looks doesn’t support webhook, so I want to add both staging and production webhooks to the app.
Hello , Once the revenue cat implementation is Done ,I went through the purchase => once i click and purchase any package its throughing me the following error Please do help..unity version = 2020.3.35f1revenue cat version = 4.0.0-rc.1unity IAP version = 4.1.5gradle version = 6.1.1/Unity: NullReferenceException: Object reference not set to an instance of an object at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.OnPurchaseOk (UnityEngine.Purchasing.Models.GooglePurchase googlePurchase) [0x00000] in <3eb221e23cc14c1eb9a89aaea1015de1>:0 at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.ApplyOnPurchases (System.Collections.Generic.IEnumerable`1[t] purchases, System.Action`1[t] action) [0x00027] in <3eb221e23cc14c1eb9a89aaea1015de1>:0 at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.HandleResultOkCases (UnityEngine.Purchasing.Models.IGoogleBillingResult result, System.Collections.Generic.IEnumerable`1[t] purchases) [0x00008] in <3e
If I check the docs (https://docs.revenuecat.com/docs/mixpanel) for the mixpanel integration, I see that for cancellations you differentiate between “Trial Cancelled” and “Cancellation”. However, on the uncancellation side there is only one event with the description “When a user re-enables the auto-renew status for a subscription.”Are uncancellations of trials not tracked or are they covered by this event?
Hello, we are having trouble with getting Apple Search Ads attribution data for our app. We have followed the integration instructions located here: https://docs.revenuecat.com/docs/apple-search-ads, and have added the required configuration line: Purchases.automaticAppleSearchAdsAttributionCollection = true We also made sure that the iAd framework is imported in our project. Our apps asks authorization via the App Tracking Transparency framework. We are running ASA for quite a few weeks now, and have released the version with the attribution configuration more than two ago, but we cannot see any kind of breakdown by campaign or adgroup in the Charts segmentation settings. We are only seeing Organic users: We don’t know what we are doing wrong. Is there any way that to test our configuration in Sandbox mode? Any help is appreciated, thank you!
Should the $firebaseAppInstanceId attribute be visible on the revenuecat control panel when integrated correctly? For example when browsing a user profile on https://app.revenuecat.com/customers/x/x. Currently it is not showing up despite us sending up the id using let instanceID = Analytics.appInstanceID()Purchases.shared.setAttributes(["$firebaseAppInstanceId": instanceID])Would be really helpful to know if it should be visible there if the integration is correct.Best,Oskar
Hey guys,I’ve followed the docs on how to integrate Stripe with RC, however something doesn’t seem to be working.I’m receiving the webhook from Stripe for the purchase (customer.subscription event).I’m trying to use the https://api.revenuecat.com/v1/receipts endpoint in order to sync Stripe and RC, however I keep getting {"code":7103,"message":"The receipt is not valid."}I’ve went over each and every ID field on Stripe’s webhook, and got the same message for all of them.What am I missing here?Thanks!
Hi, I’m trying to send TEST Event to my newly created server with ssl certificate activated. But, I always see this error It wasn't possible to connect, are you sure the URL is correct? But, I can access the endpoint using Post Man without any issue. Please, advice what should I do to diagnose this error. Any help is appreciated. Thanks, JA
