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Question

Deleted user - can I restore? They have a strip account but cannot subscribe.

  • July 18, 2024
  • 1 reply
  • 39 views

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We  had a few problems during the launch of our subscription. As part of that I deleted a user from the back end of the site, from stripe and from RC thinking this would reset the process. We now have the users set up in stripe again and the website but it seems a new account won’t create in RC, can I restore the deleted user - or set them up to link with the other existing accounts? 

 

 

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1 reply

sharif
RevenueCat Staff
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  • RevenueCat Staff
  • 518 replies
  • July 22, 2024

Hello,

You can send the subscription or checkout session ID to RevenueCat to continue tracking their purchase again.


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