SDKs

We’ve moved from using Unity IAP and RevenueCat in observer mode (unity 3.7.5) to using RevenueCat for full subscription management (unity 3.12.3). We haven’t faced any issues during testings updates, but after release we’ve noticed that some users have no access to their active subscriptions without pressing Restore button.We are using Aliased (legacy) restore behaviour and not using anonymous user id - user id is set up with app install with appUserID.Let me explain the difference found between users and information tracked for them. Both next cases have active subscriptions.Case 1 - subscription is still available after updateOn Customer profile we see that user has no updated Last Seen App Version and Last Seen SDK Version. But he has active subscription and smooth update experience.Case 2 - after update user has no info about active subscription and has to press restore buttonOn Customer profile we see t

I have 2 rooted Android devices for testing, both with Google Play Services installed.When getting the offerings one returned “PurchaseNotAllowedError” and another one is ok.Is this error returned by Google Play or RevenueCat?Any more info could be given?

I'm starting to use the revenuecat SDK to push subscriptions to my apps. I have an app that is currently paid and I would like to convert to the subscription model.In IOS, I have implemented a check to verify the first version that the user was installed, and if this is paid, I can deduce that the user has already paid for the app.My problem comes with the android version, since in the sdk of this platform I cannot find an attribute similar to that of IOS that indicates the version or the date of the first installation of the app by this user. Is there any mechanism to be able to perform this check in android?

Hello,I am using flutter_inapp_purchase to manage in app purchase for my app. Now I migate old subscription that purchase by flutter_inapp_purchase to RC(RevenueCat) via Client Side Migration. But when I run drop release I got some crash:No virtual method getSku()Ljava/lang/String; in class Lcom/android/billingclient/api/Purchase; or its super classes (declaration of 'com.android.billingclient.api.Purchase' appears in /data/app/~~xCl5ZlazDyYqv4VPMsJnNg==/plant.identification.snap-HZYCA9GF94ar8lvpjvIVmQ==/base.apk) at com.dooboolab.flutterinapppurchase.AndroidInappPurchasePlugin$7.onPurchasesUpdated(AndroidInappPurchasePlugin.java:98)I have to use flutter_inapp_purchase to get subscription info then send it to RC. But flutter_inapp_purchase using Google Play Billing Library 3.0 and RC using Google Play Billing Library 4.0 that removed getSku() function.Do you have solution for this

The entitlement identifier shows an purchase date of:While the user bought a new subscription at:It seems that the latest purchase date of the active entitlement is also returning the 2021-07-27 date from what I can see in the logs.My question is:Why isn’t the active entitlement date updating to the latest purchase?For full context: This user purchased a non-renewing IAP last year and now purchased my newest auto-renewing IAP.

Hi,The payment sheet is not displaying a free trial information even though everything is set up properly on App Store Connect.  The issue that I have is very similar to this https://community.revenuecat.com/sdks-51/reactnative-payment-sheet-not-showing-trial-period-552 although I am using Flutter not React Native. Thanks, 

Getting the following error on Play Console. We've detected this app uses an unsupported version of Play billing. Please upgrade to Billing Library version 3 or newer to publish this app. I am using the latest revenuecat library implementation 'com.revenuecat.purchases:purchases:4.3.1' FYI, we are using Dexguard .How to fix the error ?  

Hi we rejected many times for this reason.I installed last version 3.12.8 Guideline 1.3 - Safety - Kids CategoryWe noticed that your Kids Category app includes analytics, advertising and collects, transmits, or has the ability to share personal information or device information with third parties. Specifically:- Your app includes third-party analytics or third-party advertising with the ability to collect, transmit or share identifiable information, including, for example, IDFA. We found that your app references the ASIdentifierManager API, which provides access to a user's IDFA, in the following location(s) in your binary:• /System/Library/Frameworks/AdSupport.framework/AdSupport• VodlyIt would be appropriate to remove all instances of “ASIdentifierManager” from your app, even if they are not utilized in your app's functionality.Next StepsTo resolve this issue

I get this warning in the console: “The value for FacebookAdvertiserIDCollectionEnabled is currently set to FALSE so you're sending app events without collecting Advertiser ID. This can affect the quality of your advertising and analytics results.” I believe I’m following the instructions for setting this stuff. On app load:  await Purchases.setDebugLogsEnabled(true); await Purchases.setup(JumpspeakConfig.revenueCatApiKey); await Purchases.collectDeviceIdentifiers(); final facebookAppEvents = FacebookAppEvents(); await facebookAppEvents.setAutoLogAppEventsEnabled(false); final facebookAnonymousId = await facebookAppEvents.getAnonymousId(); if (facebookAnonymousId == null) { logError('Could not get anonymous Facebook ID'); } else { await Purchases.setFBAnonymousID(facebookAnonymousId); }FacebookAppEvents is a 3rd party library but I confirmed it gi

Hey there, we’ve been integration RC in our Flutter app the last couple of days. Until now everything worked fine and as expected. But suddenly I cannot perform purchases on iOS anymore. (Subscriptions) In fact the iOS Payment sheet is no longer showing up and sometimes I get an error of ‼️ The receipt is not valid.in the debug console. Sometimes this error doesn’t occur and it seems as if the purchased was successful. It doesn’t show up in the RC dashboard anyways in that case. (sanbox data is enabled)   I did already try: Logout and Login in with the sandbox tester in iOS settings. Create a new sandbox tester  Go back to a earlier git commit (to make sure, that the problem is not related to code changes on our side)Do you have any idea what I might do next? Best Raphael

The following is the console log after running a Purchase! [Purchases] - DEBUG: makePurchase[Purchases] - DEBUG: Purchasing product from package  - 20_Annual in Offering Default[Purchases] - DEBUG: PaymentQueue updatedTransaction: 20_Annual 1000000905494521 ((null)) 1000000900724181 - 18.8.0 - [Firebase/Analytics][I-ACS023141] Purchase is a duplicate and will not be reported. Product ID: 20_Annual[Purchases] - DEBUG: Loaded receipt from url file:///private/var/mobile/Containers/Data/Application/394FDF88-2AA3-4C58-A311-3F9B84500545/StoreKit/sandboxReceipt[Purchases] - DEBUG:

hey!I have a hard coded text in my app (“One week trial”) now i want to change my introductory offer to 3 days how can I get this period in Revenuecat  so I can set up its text dynamically ? 

Hi as some users might have already posted, since upgrading one of my device to iOS 15, GetPurchaserInfo returns null. Rebooting the phone and running the app again will work but on renewal it will once again return null. All is well on iOS 14. Still using code from demo app https://github.com/RevenueCat/purchases-flutter/blob/master/example/lib/main.dart. Any idea of a fix.. ? Thanks ! ✓] Flutter (Channel stable, 2.5.1, on macOS 11.4 20F71 darwin-x64, locale en-GB)[✓] Android toolchain - develop for Android devices (Android SDK version 30.0.3)[✓] Xcode - develop for iOS and macOS[✓] Chrome - develop for the web[✓] Android Studio (version 4.2)[✓] VS Code (version 1.60.1)[✓] Connected device (2 available) Pubspec: purchases_flutter: ^3.4.5Phone: iPhoneX (iOS 15.0)

Everything works just fine when testing locally and using testflight, but Apple keeps rejecting our App because their purchases fail with “INVALID_RECEIPT” according to our application monitoring.Any clue what could cause this issue?

I am receiving entitlement.isActive == true when expiration date is already long passed.Here’s my code:Purchases.shared.purchaserInfo { (purchaserInfo, error) in if let error = error { complete(.failure(error)) return } if let entitlement = purchaserInfo?.entitlements.all[Self.entitleId] { if entitlement.isActive { UserDefaults.subscriptionCache = SubscriptionCache(isSubscribe: true, lastCheckedDate: Date()) } complete(.success(entitlement.isActive)) } else { complete(.failure(IAPError.noPurchasedItem)) } }Here’s my result: The current time is 10/2

I have several offerings setup and my code looks similar to the example for react native although there is an extra error handle as not all cases are handled in the doc example (please see below)What is happening is that I make the purchase, I get a pop up saying “You’re all set - your purchase was successful” but then the code checks typeof purchaserInfo.entitlements.active[this.props.sku] !== 'undefined' and its undefined. So for some reason the purchase is happening but I’m not getting it added to my active entitlements. This error only happens around 50% of the time, so the fact it works sometimes has made it impossible to debug.    try {      const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(this.state.package);      if (typeof purchaserInfo.entitlements.active[this.props.sku] !== 'undefined') {         this.completePurchase(this.props.sku); //Add to our database      } else {        Alert.alert('Oops!', 'We

I have integrated RevenueCat into my Unity project version 2021.1.17. It worked fine on iOS but I can’t get it to work on Android. At first, I tried installing it alongside Unity IAP but it did not work. Then I tried removing Unity IAP but still cannot get RevenueCat to work. After launching my app, I get the following series of errors that show up on Android Logcat: First, this error from UnityAds (I need RevenueCat and UnityAds to work together): Error UnityAds com.unity3d.services.store.StoreBilling.asInterface() (line:7) :: Billing service stub not found: com.android.vending.billing.IInAppBillingService$Stub: Didn't find class "com.android.vending.billing.IInAppBillingService$Stub" on path: DexPathList[[zip file... Next, this error from RevenueCat: Error Purchases {"purchaserInfo":{"entitlements":{"all":{},"active":{}},"activeSubscriptions":[],"allPurchasedProductIdentifiers":[]…

When the phone is offline I am relying on these 2 parameters to make sure the user has access to the premium entitlement:purchaserInfo.entitlements[premiumEntitlementID].isActive == true purchaserInfo.requestDate is not older than 24hIf the premium entitlement is active but the purchaserInfo.requestDate is older than 24h, I block the access to the premium features and kindly request the user to connect to the internet to keep enjoying those features.Now for some reason I have noticed that if I grant a user with lifetime access, it seems like purchaserInfo.requestDate gets roughly stuck to the same date/time as when I granted lifetime access. The user can thus not use the premium features after 24h even if the phone has an active internet connection. This obviously defeats the purpose of granting lifetime access.To give more details I call Purchases.shared.purchaserInfo() whenever the app becomes active and also as the app is active, wh

Hi !In my iOS application (iOS 15.0), I would like to implement the new beginRefundRequest(in:)func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatusReference available here: https://developer.apple.com/documentation/storekit/transaction/3803220-beginrefundrequest) The fact is that, at the moment I can’t figure out how to get `Transactions` from `SKPaymentQueue` from RevenueCats SDK… I’ve found stuffs in `RCStoreKitWrapper` > `RCStoreKitWrapperDelegate` to get `updatedTransaction` delegate but these are private/protected so I can’t have any access to them outside the SDK…So here is my question: How can I add this new `beginRefundRequest` in my app ? :-)Thanks a lot for your answerBest regard

`checkTrialOrIntroductoryPriceEligibility` API is returning eligible for a subscription where I have already used the intro offer. When purchasing, the payment sheet shows that I am not eligible for intro pricing and charges me for the regular price (correctly). This is what the debug log shows: [Purchases] - DEBUG: Attempting to check intro eligibility locally[Purchases] - ERROR: The data object identifier couldn't be found on the receipt.[Purchases] - ERROR: Couldn't chec

In the revenuecat documentation, the image of the example app has a string of text about a free trial.  However, in the demo app, I don’t see anything that handles free trials.  I do see some fields passed to me that I could use, but I have two questions. 1. Does revenuecat add text based on free trials automatically?  Since I can’t find anything about them in the docs but the image shows it, I just want to confirm it isn’t happening by default.If I have to handle it manually, does anyone have a good example?  I’m working in react native, so I’m thinking something like this but just want to verify the fields are what I think they are before I publish.{intro_price ? <text>Includes {intro_price_period} {intro_price_period_unit} {intro_price > 0 ? intro_price_string : 'free'} trial. Cancel before {intro_price_period} and nothing will be billed.</text> : null}

Hello we have an app that i use flutter. The apple store send me this message Guideline 3.1.1 - Business - Payments - In-App PurchaseWe found that your app offers in-app purchases that can be restored but does not include a "Restore Purchases" feature to allow users to restore the previously purchased in-app purchases, as specified in the "Restoring Purchase Products" section of the In-App Purchase Programming Guide:"Users restore transactions to maintain access to content they've already purchased. For example, when they upgrade to a new phone, they don't lose all of the items they purchased on the old phone. Include some mechanism in your app to let the user restore their purchases, such as a Restore Purchases button."  i use this code: 

I’m looking to confirm some of the behaviour around the expiration_at_ms field on the PRODUCT_CHANGE event.When we receive a PRODUCT_CHANGE event (which could be an upgrade, downgrade, or crossgrade), I understand that the expiration_at_ms will be the expiration of the old product.  (The docs here make that clear: https://docs.revenuecat.com/docs/managing-subscriptions#considerations).  What I’m less certain about is how it behaves for the different stores.Suppose we had the following situation: a monthly subscription was purchased Nov. 1, and is set to renew on Dec. 1.  If a product change was triggered on Nov. 15th, Are the following assumptions correct?When on the Play Store:Performing a downgrade: downgrades are delayed until the next renewal, so expiration_at_ms should be Dec. 1. Perf

Hello,We are using RevenueCat to validate subscriptions in our app.But now Apple Reject our new build because of error "RevenueCatException: message: The receipt is missing., code: 9, underlyingErrorMessage: , readableErrorCode: MISSING_RECEIPT_FILE"We have read an article about this problem:https://docs.revenuecat.com/docs/errors#-missing_receipt_fileBut we do not understand how to fix this error.And how we can pass Apple Review…Has anyone got this problem?

try { ... final PurchaserInfo info = await Purchases.purchasePackage(package); if (info.entitlements.all.containsKey('plus') && info.entitlements.all['plus']!.isActive) { // amplitude logging for new subscription // show toast to user to indicate success }} on PlatformException catch (e) { ...}We are using Flutter and support purchasing subscriptions (‘plus’ entitlement) and we noticed that our manual logging seems to be heavily undercounting the number of new subscriptions we get compared to RevenueCat’s dashes.We verified that the entitlement and products are defined properly. Our understanding is that if the purchase succeeds, then PurchaserInfo should always have the ‘plus’ entitlement active. Are there cases where it’s expected for the entitlement to be inactive when the purchase succeeds? Or is there something else we can do to debug?