SDKs

Hey thanks for listening. I have been using Google play billing library since past 2 years and now switching to Revenue cat. I have few questions regarding migrating subscribers of my app. So there are two types of subscribers 1. monthly and 2. annual subscribers. I have saved their data in firebase realtime database and nowhere else.Your docs were really helpful in integrating the Purchase SDK of RevenueCat but what i am not able to understand is about migrating these active subscribers (around 20). Won’t the RevenueCat automatically be able to communicate with Google Play Servers and check if a user is premium user and active? If not and if i have to manually update the data (which is incomplete as i don’t know about the app_user_id) then what is the best possible way to handle this?

Hello,I am using Java in Android Studio.  When i debug my app, I can see that my id (from firebase authentication) has logged in in the past.  I have set up offerings (actually just 1) in RevenueCat, but when i try to fetch the offerings with getOfferings, it returns NULL.  I read in a different post that:The app needs to be be in the internal testing track on the Google Play Store in order to fetch subscriptions Is this true?  Is that the reason why my app cannot “see” my offerings

Hi,  We have a sponsorship system on our RevenueCat app that uses Stripe, We can’t figure how to offer free months to our users when the get a new referee,  Thanks for your help, Théo

EnvironmentVersion plugin : purchases_flutter: ^3.4.1Flutter doctor/Users/bob/development/flutter/bin/flutter doctor --verbose[✓] Flutter (Channel stable, 2.5.2, on macOS 11.6 20G165 darwin-x64, locale en-FR) • Flutter version 2.5.2 at /Users/bob/development/flutter • Upstream repository https://github.com/flutter/flutter.git • Framework revision 3595343e20 (11 days ago), 2021-09-30 12:58:18 -0700 • Engine revision 6ac856380f • Dart version 2.14.3[✓] Android toolchain - develop for Android devices (Android SDK version 30.0.3) • Android SDK at /Users/bob/Library/Android/sdk • Platform android-31, build-tools 30.0.3 • Java binary at: /Users/bob/Documents/Existing files/Macintosh HD - Data/Applications/Android Studio.app/Contents/jre/Contents/Home/bin/java • Java version OpenJDK Runtime Environment (build 11.0.10+0-b96-7281165)

Hey guys,We are trying to get the original_transaction_id and transaciton_id after the purchase. However, we are not receiving those information. We want those information to save in our logs once the purchase is done. Also, we want to use those information for our report. Here is what we receive after the purchase. Where there is no transaction_id or original_transaction_id. Can you please suggest how we can get those values after purchase?{    "productIdentifier": "1q_4.99_1m",    "purchaserInfo": {        "activeSubscriptions": [            "1q_6.99_1m"        ],        "allExpirationDates": {            "1q_2.99_1m": "2021-10-08T13:55:03Z",            "1q_49.99_1y": "2021-10-08T13:29:45Z",            "1q_6.99_1m": "2021-10-09T10:44:02Z",            "1q_69.99_1y": "2021-10-08T13:40:03Z"        },        "allExpirationDatesMillis": {            "1q_2.99_1m": 1633701303000,

I tried out all the possible solutions but still stuck in this error. And because of it i can’t to productions. I need help. 

Hey guys,We are trying to get the original_transaction_id and transaciton_id after the purchase. However, we are not receiving those information. We want those information to save in our logs once the purchase is done. Also, we want to use those information for our report. Here is what we receive after the purchase. Where there is no transaction_id or original_transaction_id. Can you please suggest how we can get those values after purchase?{    "productIdentifier": "1q_4.99_1m",    "purchaserInfo": {        "activeSubscriptions": [            "1q_6.99_1m"        ],        "allExpirationDates": {            "1q_2.99_1m": "2021-10-08T13:55:03Z",            "1q_49.99_1y": "2021-10-08T13:29:45Z",            "1q_6.99_1m": "2021-10-09T10:44:02Z",            "1q_69.99_1y": "2021-10-08T13:40:03Z"        },        "allExpirationDatesMillis": {            "1q_2.99_1m": 1633701303000

Hello,for the first time I am trying the integration with revenuecat for one of my apps (flutter) present on both stores.The goal is to remove advertising with one purchase only (non-consumable).The purchase works, the recovery after an uninstall works, but I don't understand how to managea refund:  If the anonymous customer asks for a refund (or if I refund him), the purchase is always valid and isPro is always true.PurchaserInfo restoredInfo =                  await Purchases.restoreTransactions();              if (restoredInfo.entitlements.all['all_features'] != null) {                isPro = restoredInfo.entitlements.all["all_features"].isActive;What am I doing wrong ?Thanks in advance.Enrico

Hi, We followed the documentation and created a Promotional Offer with an offer code in App store connect. This offer just extends the trial of our subscription.  https://docs.revenuecat.com/docs/ios-subscription-offers Do the Promotional Code also show up under Discounts in Products? Its not clear how we can allow users to redeem this code? We tried the  Purchases.shared.presentCodeRedemptionSheet() But that seems more related to OFFER CODES as opposed to Promotional Codes? Any pointers appreciated!

Hello!I’m trying to add support for “App Store Promotions” so that one of my in-app purchases can be shown in App Store search results. Apple asks us to make sure our app “supports the SKPaymentTransactionObserver method to process this transaction.”I would like to confirm that by setting up RevenueCat on initialization of the app, that I support this.Can someone please confirm either that I am good to go to turn on this promotional IAP, or guide me in the additional code I need to add to my app to support this? Thank you!

Hi,Here are the packages I have in my pubspec.yaml file.cloud_firestore: ^2.5.3firebase_core_web: ^1.1.0cloud_firestore_web: ^2.4.3firebase_core: ^1.7.0firebase_auth: ^3.1.2provider: ^6.0.1firebase_messaging

So I’m trying to verify purchase’s made on client devices. I’ve made a simple flow with screen shots and notations to more clearly explain my problem.But simply put: How do I request a receipt/transaction token be validated by revanueCat from Unity C#, and receive the response.  

This is my first question here, please be patient with me. I am not a programming expert and need some help. I have followed steps up to creating 3 subscriptions on both App and Play store. I want to give 3 types of subscriptions, all annual type. The feature the subscriptions  will unlock are as follows:‘10_Annual’  - This will allow the admin to add 10 people to his team. ‘20_Annual’ - This will allow the admin to add 20 people to his team. ‘50_Annual’ - This will allow the admin to add 50 people to his team.Up to now I have created the entitlements, which have the same IDs as defined in app & play stores. I am now having short circuits in my head proceeding with entitlements and offerings. I am not able to fully understand what steps I should be taking when creating entitlements and offerings and need some advice on structure of it please. Thank you! 

I’m using the RevenueCat SDK version 4.3.1 for React Native. It’s working well with iOS version 14 and below in Sandbox mode, but if I install the app from TestFlight into a device that runs iOS version 15 then the restoreTransactions will be failed (Note that the restoreTransactions still works well if I install the app from XCode or the ipa file). I tried to create a new sandbox account and reset the device, but it doesn’t help. {"framesToPop":1,"code":"9","domain":"RCPurchasesErrorDomain","userInfo":{"readable_error_code":"MISSING_RECEIPT_FILE","NSLocalizedDescription":"The receipt is missing.","readableErrorCode":"MISSING_RECEIPT_FILE"},"nativeStackIOS":["0 Rosy 0x0000000100921cac _ZN8facebook5react11JSIExecutor21defaultTimeoutInvokerERKNSt3__18functionIFvvEEENS3_IFNS2_12basic_stringIcNS2_11char_traitsIcEENS2_9allocatorIcEEEEvEEE + 396532","1

We are interested in supporting App Store Promotion for our subscription feature and noticed saw that SKPaymentTransactionObserver method is required to process this transaction. We are using Flutter with RevenueCat (and inexperienced with native iOS) and had some clarifying questions:Is shouldPurchasePromoProduct in https://docs.revenuecat.com/v3.0/docs/configuring-sdk equivalent to supporting the SKPaymentTransactionObserver? If question above is yes, does shouldPurchasePromoProduct have to be implemented on the native iOS side? Is there any recommended ways to support this in Flutter?  The documentation mentions “If your app is able to hand

I am beginner using RevenueCat.  I am a developer of iOS and Android Apps. I found this great video to help me learn about integrating RC with iOS: Does anyone know of a similar one for Android - preferably Java but Kotlin would be ok too.

Sharif wrote 2 months ago… “Logs for the Flutter SDK will appear in Xcode and Android Studio rather than in the standard Flutter logs.”  Is this still true how do I view these logs when I am using Visual Code with Flutter?

Hi all, We have been rejected in AppStore this week due to not showing 14 day free trial in the payment sheet. Nothing has been done with our In-App purchases for quite few months so it is a bit of an odd one.Our In-App purchases (both monthly and annual) have introductory offers setup correctly with 2 weeks free. So not sure exactly what we can do to show that on the payment sheet.  Has anyone else had this issue before? I have also raised this with Apple support and replied to the app store reviewer - however, they weren't helpful (pointing me to validating the receipt server side...) Thanks,Luke 

When I use the purchase restore method on ios 15, an error is returned and I cannot recover.It can be used on ios14 without any problem.Do you need any special treatment?I'm using cordova.I always use it.thank you very much.

Why is the Purchases.shared.paymentDiscount function taking so long to complete? The completion is called about 30 sec after the function is called. 

Hi,I would like integrate AppClip to my new application but it seems that the StoreKit framework are not supported although officially it’s not. I’m getting an error while I try to fetch offerings only on AppClip.So in my specific case, I just would know if the user logged has a subscription and if yes which is (for my purpose, I want to know if I can unlock content only if the creator of this content is subscribed). Well it works great on the app but not in AppClip unfortunately.I would know if there is a way to do this and if not if it is possible for you, specifically with StoreKit 2 server to get the subscribes plans for a determined user without fetching SKProducts with the native framework like you do currently. Thank you

Hi,I am processing the REST JSON output from https://docs.revenuecat.com/reference#section-the-non-subscription-object . For a scenario I need the date when the user started the current subscription. As far as I understand the “original_purchase_date” provides the original date of purchase. This is fine as long as the user does not cancel and later re-subscribes. Is there a way to get the original purchase date of the re-subscription?Best regards,

Hello there! I’ve stumbled upon a quite odd behavior while managing permissions of a subscriber. I give promotional entitlements based on some special users and I handle it by checking whether the subscription is expired or not.In the case I’ve observed, after receiving a webhook containing information of a BILLING_ISSUE event, my routine waited for it to expire to check if the subscription was still active, and it wasn’t, so I revoked the promotional entitlement.However, the user latter came to complain, and when I checked their profile on RevenueCat’s dashboard, their subscription was active, but without any events on new subscription or renewals. I immediately returned their promotional entitlement, but I was lost with no information to why they were still active.I’ve used the expiration_at_ms to wait after it to check through the API if the subscription was active. Here is the webhook I received:

We have the grace period enabled for subscriptions. With iOS users, if they have a billing issue they enter the grace period but then their subscription gets canceled at the same time.   However, for android, the grace period is working just fine. They enter the grace period without canceling their subscription until the period has ended.  Is there something we need to do differently on iOS? 

Hi, I am getting following error when I try to load the application; E/[Purchases] - ERROR(26785): 😿‼️ Error performing request.E/Purchases(26785): Error fetching subscriber data: Error performing request. Please help.