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  • Should I post here or contact RevenueCat Support?

    Article by
    cody
    cody

  • What should I include when asking a question?

    Article by
    cody
    cody
2129 Posts
Z
Zac GoddardNew Member
asked in SDKs
Device unable to fetch offerings after switching accounts?

Hi all, So i’ve been implementing rev cat recently, and we’re about coming to the end of development ready to push it. But 1 out of 3 of our test devices wasn’t able to fetch offerings for some reason. We left it whilst doing other stuff and then realised another device when logging out of our app with one account and logging back into another was then unable to fetch offerings as well. Even when doing full restarts, new builds etc. That device just wasn’t able to get offerings anymore. To be exact in the console i get “unexpected back end error”. I’ve attempted to redo everything in the list of “why are offerings not showing and trying to look for similar questions asked her but to no avail. Any help?

191
MarcosC
RevenueCat Staff
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pankaj-61eb8eNew Member
asked in SDKs
stuck in android native app integration

HiI am stuck in fetching the subscription plans in the android native app. i have followed your documentation but still not able to fetch the subscriptions. Kindly help in thisGetting this error message😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There are no products registered in the RevenueCat dashboard for your offerings. If you don't want to use the offerings system, you can safely ignore this message. To configure offerings and their products, follow the instructions in https://rev.cat/how-to-configure-offerings.

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MarcosC
RevenueCat Staff
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op-gg-makingcoolappsActive Member
posted in SDKs
SDK and API should have direct analogs?

I’m somewhat new to this and not a seasoned developer. My app has iOS/Android versions and now a web version. For the web version I’m using the RevenueCat REST API and trying to implement the same functionality as in the mobile versions via the SDK. It seems that while there are similar functionalities between them, but the contents, format, and structure of the response is different. Specifically, I am looking at the following: SDK: Purchases.shared.getCustomerInfo API: Get or Create Subscriber (GET v1/subscribers/{app_user_id}) These two items appear to be analogs to get a customer/subscriber. However there is substantially improved information available in the SDK version. For example, the SDK indicates which subscriptions/entitlements are active, whereas in the API I need to manually determine this based on the full list of subscriptions (subscriber.subscriptions.{product_id}.{expires_date}. Has anyone else had the same issue, or am I approaching things incorrectly.

555
Jens
RevenueCat Staff
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BcRewNew Member
asked in SDKs
purchases_flutter: ^5.0.0 migration

Hey all, I’m getting the notice by Google to update my billing library or else. I saw v5.0 of the flutter library was published and just did a quick test by changing the version of purchases_flutter to 5.0.0 on pubspec.yaml and see what happened, and to no one’s surprise, the code didn’t compile. I’m pretty noob with RevenueCat so I don’t really know where to start with this and the migration guide doesn’t help me. Anyone has any tips on what to look for on my code that needs to be updated so that whatever works on v4 keeps working on v5 of purchases_flutter? Thanks a lot

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A
averagejoHelper
asked in SDKs
purchases 5.0.0 migration

Hey everyone I’m running into an error after updating my purchases_flutter to 5.0.0 - heres what happens when I run “flutter run -v” [ +96 ms] FAILURE: Build failed with an exception.[ +1 ms] * What went wrong:[ ] Execution failed for task ':purchases_flutter:processDebugManifest'.[ ] > Failed to calculate the value of task ':purchases_flutter:processDebugManifest' property 'packageOverride'.[ ] > Failed to query the value of property 'applicationId'.[ ] > Package Name not found in /Users/<placeholder_folder_name>/.pub-cache/hosted/pub.dev/purchases_flutter-5.0.0/android/src/main/AndroidManifest.xml Does anyone have any idea on how I can resolve this? Thanks!

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catktyMember
asked in SDKs
Local testing / debugging

Ive been pretty stuck on this local purchase testing. The documentation says to use `await Purchases.setDebugLogsEnabled(enabled)` but it is deprecated and I switched to` await Purchases.setLogLevel(LogLevel.debug);` however, i could never purchase anything locally. Locally, the products do load but when I go to purchase it says “The item you requested is not available for purchase” Searching for answers, I then uploaded the build to google play store. I can do purchase there, but obviously I cannot debug if it’s in google test. I watched some youtube videos, the guy shows that he can purchase on emulators. I am unable to do that.

2641
MarcosC
RevenueCat Staff
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vibe-shift-61adedNew Member
asked in SDKs
Encountering error "Parameter specified as non-null is null" when attempting purchase

I’m trying to integrate in-app purchases into my React Native app. Everything is configured correctly on RevenueCat and the app stores, and I’m able to fetch and display my offerings using `Purchases.getOfferings()`. However, when I try to execute `Purchases.purchasePackage()`, I encounter the following error: “Parameter specified as non-null is null: method com.revenuecat.purchases.hybridcommon.CommonKt.purchasePackage, parameter packageIdentifier” A similar error occurs when I try to execute `Purchases.purchaseStoreProduct()`. The error suggests that I’m passing `null` as a parameter, but I’m definitely passing the correct identifier as a string. Thanks in advance to anyone who can help me resolve this :)

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MarcosC
RevenueCat Staff
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berkNew Member
asked in SDKs
How and when experiments start to count the customer

Hello, I have a game with a weekly subscription model. I want to experiment if replacing subscription model with consumables would make an improvement. Currently, customers subscribe to the weekly package and play unlimited number of games until they cancel their subscription. In the new model, each game will cost 1 coin, and my offering will show 1 Coin, 5 Coin and 10 Coin packages to the customers. The main concern I have is the existing customers that has an active subscription. These customers should not included in the experiment as they purchased the package before the experiment but still paying weekly amount. My question is: When does an existing and new customers enter the experiment? Is it when Purchases SDK initialised? Is it when getOffering is called? Somewhere else? Thank you

631
Jens
RevenueCat Staff
N
NaderHelper
asked in SDKs
Flutter/Android v5.0: introductoryPrice is null

I switched today from Flutter v4.11.3 to v5.0.0 and I noticed that the introductoryPrice property value changed to null. In my Google Play app, I am logged in with an email that I have not yet used with a subscription so I am assuming that this email/account is eligible for a free trial. I am using my Samsung S22 device in both scenarios and I am running my app in debug mode (I haven’t tested it in production), v5.0.0: final storeProduct = offerings.current?.availablePackages.first.storeProduct;debugPrint('storeProduct: $storeProduct'); // console: I/flutter (10661): storeProduct: StoreProduct(identifier: hairapp:monthly-auto-renewing, description: The description from the subscription details in Play console, title: Subscription for Hair App (Hair App), price: 5.99, priceString: €5.99, currencyCode: EUR, introductoryPrice: null, discounts: null, productCategory: ProductCategory.subscription, defaultOption: SubscriptionOption(id: monthly-auto-renewing, storeProductId: hairapp:monthly-a

2632
MarcosC
RevenueCat Staff
J
juanmi.gdrNew Member
asked in SDKs
Using Google Play Billing Library 5.0.0 with react-native-purchases

I have created a mobile app with react native that uses react-native-purchases and when I upload it to the Play Store I get the following warning: We've detected that this app is using an old version of Google Play Billing. From 1 November 2023, all app updates must use Billing Library version 5 or newer. Action required : Please verify that your publicly available APKs are updated to the latest version of the Play Billing Library. This includes any APK or app bundle rolled out in production. Is there any plans on getting the react-native-purchases package working with Google Play’s Billing Library 5.0.0?

26841
MarcosC
RevenueCat Staff
M
MarcdevNew Member
asked in SDKs
[NODE][API] Cant find any relevant documentation to import RevenueCat module with ES6 syntaxe

Hi, I cant find any relevant documentation to import RevenueCat module in a NodeJS server. I saw some CommonJS syntaxe : const sdk = require('api')('@revenuecat/v4.0#1yz2c0m2sl5v5md8q'); but absolutely no ES6 syntaxe, which would look like : import sdk from '@revenueCat/node-sdk' Furthermore, the CommonJS imports are fetching from an hard-coded URL subject to change, as mentioned in some topics. What about it ? Even if any purchase is client-side handled, I need to fetch the customers’ status server-side to return conditional data. I cant find a proper API doc about it. Best regards

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M
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nani.nguyenMember
posted in SDKs
Some Android in China can not fetching offerings

We have integrated 2 apps with RC. One configured 1 year ago, the application still takes the usual offerings in China. A new configuration application a month ago, some phones failed to get. When I compare the two apps, the new Android app has a base plan id. ( motoprod_video_storage_1_day_monthly:p1m). I don't know if that's the reason why some phones in China can't be received. It's ok in Vietnam and Hong Kong. The full- log 06-13 15:56:11.443 17577 17794 D [Purchases] - DEBUG: API request started: GET /subscribers/323348/offerings 06-13 15:56:11.446 17577 17794 D [Purchases] - DEBUG: API request completed with status: GET /subscribers/323348/offerings 200 06-13 15:56:11.447 17577 17794 D [Purchases] - DEBUG: ℹ️ Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_

1091
cody
RevenueCat Staff
M
muhammad-taha-f7d120New Member
asked in SDKs
This version of the application is not configured for billing through Google Play. check the help center for more information.

In new react native 0.71.10 project when I paste <uses-permission android:name="com.android.vending.BILLING" /> in android manifest it’s working In android 12 but in android 13 this error shown. ERROR: This version of the application is not configured for billing through Google Play. check the help center for more information. can you please give a solution

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M
E
emfla-413b70New Member
asked in SDKs
I only see one package when fetching, but I have two in the configuration.

This is the configuration I set for my offering. However, when I print the offerings.current, I only see the first one. The monthly item has a value, but the threeMonth item is null. What could be the issue? Thank you.

221
Ryan Glanz
RevenueCat Staff
L
luan-9a2028New Member
asked in SDKs
how do we prevent users from registering duplicate for the app when they change apple store account to upgrade old package of previous apple store account to new package under new apple store account

When I login apple store A account, subscribe to premium app package. Then I login to apple store B account, and upgrade to PRO package. It will have 2 subscriptions from 2 apple store accounts

181
H
RevenueCat Staff
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Elif YücelMember
asked in SDKs
😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

I did all configuration but in the terminal i am getting this error “😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.” and also i waited 36 hours but still not getting offering, can anyone help me please i am stuck

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A
abd-ullah-c0d96cNew Member
asked in SDKs
API request completed with status: POST /receipts 304

When i do request on android phone the payment process complete with success but the catch block of my code is execute with the following error. V/FA (22462): Connecting to remote service V/FA (22462): Connection attempt already in progress D/FA (22462): Connected to remote service V/FA (22462): Processing queued up service tasks: 2 D/[Purchases] - DEBUG(22462): API request started: POST /receipts D/[Purchases] - DEBUG(22462): API request completed with status: POST /receipts 304 E/[Purchases] - ERROR(22462): 🤖‼️ The receipt is not valid.

2411
kaitlin
RevenueCat Staff
C
codebdevNew Member
asked in SDKs
React-Native - Migrating from Native App to React Native - Usage understanding problem of restorePurchases() and syncPurchases()

Hello, the topic is: I build a React Native Follow Up of a native App which is already in stores (Google, Apple). I have no access to the source code of the old App. I want to enable the users possibility (after App update) to use their subscription which he/she/x have bought via the old native system. I wonder if its necessary to call syncPurchases() on first App start ? Or will restorePurchases() (This will be triggered on users CTA click) do all what i need? Looking forward to your answers. Thanks Robert

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A
3
3DTOPONew Member
asked in SDKs
Receipt missing (Designed for iPad)

I’m getting a “The receipt is missing” purchase error when testing my app using the Designed for iPad target on my Mac. I signed in using my sandbox account, the dialog showed I was using the Sandbox server, it said I was all set, but the purchase fails.

673
Michael Fogel
C
CuespeakHelper
asked in SDKs
Bank vaiidation step prevents purchase to complete

Some banks put an extra step in the purchase flow to verify the transaction with a banking app. We have had a report that our app doesn’t seem to work when unlocking content via an in-app purchase when this verification step happens. We use RevenueCat Purchases SDK v3 at the moment on iOS. The same issue was reported in this thread but there’s no public answer. This has been reported by a customer and I don’t know how to test or reproduce this. From the customer: I’ve been onto Apple twice and even purchased an iTunes voucher and it has still not resolved the issue. Apple have advised that it is a problem with the app and not Apple which I can agree with. All the payment information is fine, there is a credit on the account but when we go to purchase the app it takes us to the screen asking us to approve the purchase in the mobile banking app. The request is approved in the banking app but when we go back to the app screen it simply will not let us click on the button saying ‘I have ap

532
C
M
Maria MezhovaMember
asked in SDKs
Issue with promotional period expiration date

I experience a problem when testing purchases on a physical iPhone. i.e. showing the user subscription status for subscriptions with promo offer. While testing on the simulator the expiration date for entitlement with promo period was as expected - 7 days plus from the date of purchase (1 week free trial). But when I switched to testing on a physical device I got some issues with my code not working correctly. I’ve managed to refactor methods for showing offering details on my Paywall and the purchase of subscriptions with promo period. in “Purchases.shared.getOfferings” method changed from package.storeProduct.introductoryDiscount to package.storeProduct.discounts.first because otherwise it was not showing this 1-week free trial period. in purchasing: before performing purchase, I check if there is a discount available or not, and if available - make purchase with this method: Purchases.shared.purchase(package: package, promotionalOffer: promoOffer) { (transaction, customerInfo, error

1153
Ryan Glanz
RevenueCat Staff
W
Walter HolohanDedicated Member
asked in SDKs
Can I purchase a product with more than 1 quantity?

We have a problem where after applying a 20% / 30% discount on a product we do not fall within a price tier in Apple. For example we have 1 consumable product that is priced at £79.99. We offer 20% discount code’s to our users so we came up with a workaround to create a new product in Apple with a price of £63.99. i.e. 20% off £79.99. However we have come into an issue as Apple does not offer a price tier of £63.99. The solution we came up with, was to create a a new product with the value of £8.99 and allow the user to buy 8 of these products at the same time i.e. that would add up to £63.99. But from looking at the RevenueCat `purchaseProduct` API in React Native it does not allow you to set a quantity. Do you know if there is another way of achieving this using RevenueCat or even better, a way of using a custom price for a product in iOS?

6034
K
D
DC-26df0aHelper
asked in SDKs
[Sandbox - Xcode] Delegate Callback - IsActive returns True when Subscription Expired

Hello, Using func isProGranted(customer: CustomerInfo) -> Bool { if let entitlement = customer.entitlements["PRO"] { return entitlement.isActive } return false } In the Delegate Callback extension SubscriptionViewModel:PurchasesDelegate { func purchases(_ purchases: Purchases, receivedUpdated customerInfo: CustomerInfo) { self.isPRO = manager.isProGranted(customer: customerInfo) } } The problem is, it returns true when we Cancel Subscription or when it is automatically expired

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D
N
NeliMember
asked in SDKs
Multiple offerings in experiment

I would like to have more than 2 offerings in my experiment. Is that possible? If not, can I create multiple experiments for one project

1291
Michael Fogel
pilsen83
pilsen83
asked in SDKs
Need Assistance with RevenueCat Subscription Implementation

Hello everyone, I apologize for the double post, as there was an issue with the previous one where some of my private data got published unintentionally. I appreciate your understanding. Now, I'm facing a challenge while implementing subscription functionality using RevenueCat, and I could really use your guidance. Here's the scenario: When a user clicks on any subscription plan on the paywall, I disable the buttons to prevent multiple clicks. However, I'm unsure how to handle the situation when the user closes the subscription sheet without completing the subscription process. This leaves them on the paywall without re-enabling the buttons. I would greatly appreciate any advice or suggestions on how to catch this event or find a solution that allows me to re-enable the buttons in this specific case. My goal is to ensure a seamless user experience, even when users accidentally close the subscription window. Button(action: { isProcessing = true if let package = subscriptionManager.packa

881
kaitlin
RevenueCat Staff

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