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Question

RevenueCatUI PaywallView doesn't disappear and no entitlement after purchase with Apple Sandbox User

  • 2 February 2024
  • 4 replies
  • 72 views
I
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My Environment:

  • iOS 17
  • SwiftUI
  • RevenueCat 4.33.0
  • Xcode 15.2

My Problem:

  • I have set up two subscriptions in Apple App Store Connect and RevenueCat according to the documentation with one entitlement (“pro”), 2 products, packages and one offering.
  • I have configured a paywall in the RevenueCat dashboard.
  • In App Store Connect, I have configured Sandbox test users.
  • In my App I use Sign-in with Apple to sign in with the test user  and I use the Apple user ID to sign-in with the RC appUserID.
  • In the RC debug overlay, I see the correct user ID and the former anonymous user ID.
  • When I open the RevenueCatUI PaywallView in my App running in the simulator, I see the 2 offered subscriptions. Then I click the buy button and the Apple purchasing dialog opens with the chosen subscription for the Sandbox User.
  • When I click to buy the subscription, I hear a “bing” sound (normally indicating a purchase). Then the Apple purchase dialog disappears and a progress indicator is visible in the purchase button of the RC PaywallView(). After some seconds, the Apple purchase dialog re-appears. I can repeat this several times…
  • When I cancel the Apple purchase dialog and go back and check the entitlements in the RC debug overlay, there are no active entitlements (also not after closing and reopening the app).
  • The purchases() functions of the PurchasesDelegate are not called.
  • The only RC debug log output I see from clicking the RC PaywallView() purchase button on is:
     

    2024-02-02 14:47:18.562270+0100 MyApp[26950:1241147] [purchases] INFO: 💰 Purchasing Product ‘myapp_pro_1y_freeintro_1w' from package in Offering 'pro_default'

    2024-02-02 14:47:18.562430+0100 MyApp[26950:1241147] [purchases] DEBUG: ℹ️ Adding payment for product ‘myapp_pro_1y_freeintro_1w'. 0 transactions already in the queue.

    2024-02-02 14:47:18.822508+0100 MyApp[26950:1241147] [purchases] DEBUG: ℹ️ StoreKit1Wrapper (0x0000600002610540) updatedTransaction: myapp_pro_1y_freeintro_1w 0

What’s wrong with my setup? I’ve tried several things already, but without success...

4 replies

Michael Fogel
Rank
Userlevel 4
Badge +6

Hey @ikemuc ,

 

Thanks for reaching out!

 

Can you please create a support ticket and send the full debug logs for this?

 

When this happens, are you getting any response with an error object present or is userCancelled coming back true? 

jedipixels
Badge +1

I am having similar results, any suggestions? Only the ```onPurchaseStarted``` gets called, all of the other events do not and the purchase asking sheet keeps coming back up.

Events not called:

```

onPurchaseCompleted()
onPurchaseError()
onRestoreCompleted()
onRestoreError()
onDismiss()

```

 

Any solutions?

Thanks.

F

I’m experiencing exactly the same problem, appreciate a reply from support 

jedipixels
Badge +1

I finally got it working, I was missing uploading to RevenueCat dashboard the Apple’s StoreKit Subscription Offer key and StoreKit Testing Framework.

Also, make sure you added the StoreKit Configuration File:

https://www.revenuecat.com/docs/test-and-launch/sandbox/apple-app-store

In Xcode I also added the In-App Purchase capabilities.

 

I hope this helps

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