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  • Should I post here or contact RevenueCat Support?

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2129 Posts
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davidkadlcekMember
asked in SDKs
INFO: 💰 Finishing transaction 'number' for product 'identifier'

Hey, I have a problem with auto-renewable subscriptions. When I click on purchase it trigger the Apple bottom sheet with subscribe, then when I click on subscribe it says successfully purchased but it doesn’t complete the transactions. Debug shows me this → [Purchases] - INFO: 💰 Finishing transaction 'number' for product 'identifier'. I test it in simulator with store kit configuration

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catktyMember
asked in SDKs
Works on Android, not iOS. Can't find the mismatch

Getting the error: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect. Everything works in android, not iOS. It says starting store products request for: ["product10"] Let product Id = product10 for both google and apple. In revenue cat, under offerings I have:identifier (groupId) → offering id → group:product10 (for google) / product10 (for apple)[confusing here: Why is there no : for apple? is it suppose to match with groups in App Store? ] In Apple Store, under subscriptions. I have group name (group), under subscriptions productId I have “product10”. But revenue cat keeps saying no product10.

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RevenueCat Staff
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superUserNew Member
asked in SDKs
Service Account Credentials JSON - Credentials need attention

Hello, I get the following error : How to solve ? Nota: my Android app is in Open Testing (available on the store) ; tell me if it might be an issue.

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kaitlin
RevenueCat Staff
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miyauchiHelper
asked in SDKs
One or more of the arguments provided are invalid on Android

hello, I am currently developing with flutter. All the steps below have been completed and the APK has been uploaded to the Google Play Store and tested in closed testing https://www.revenuecat.com/docs/creating-play-service-credentials#1-link-to-a-google-developer-project The payment screen does not appear and an error occurs. ``` e.details: {code: 4, message: One or more of the arguments provided are invalid., readableErrorCode: PurchaseInvalidError, readable_error_code: PurchaseInvalidError, underlyingErrorMessage: There is no current Activity} ``` I've deleted all Google Play Store accounts on my device and added a recreated one to test, but it still doesn't work.However, the acquisition of the package has been confirmed. I need help. > purchases_flutter: 4.10.2

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kikiNew Member
asked in SDKs
Sandbox Purchases get hung and don't properly execute completion

I am currently trying to handle purchases using RevenueCat. Everything seems to work fine, except my completion handler does not execute properly. I am currently running iOS16 -- the last of my logs look like this: 2023-07-07 21:46:29.274573-0400 main[1521:253544] [purchases] INFO: 💰 Finishing transaction 'x' for product 'x' 2023-07-07 21:46:29.274658-0400 main[1521:254084] [network] DEBUG: ℹ️ Serial request done: POST receipts, 0 requests left in the queue 2023-07-07 21:46:59.258445-0400 main[1521:254760] [tcp] tcp_output [C6.1.1.1:3] flags=[R.] seq=4201476122, ack=584019737, win=2047 state=CLOSED rcv_nxt=584019737, snd_una=4201476045 As you can see, the transaction does not completely finish and thus I cannot properly set the user’s state to subscriptionActive = true. The purchase however, will successfully show up on my dashboard. Does anyone know a way around this? I’ve tried the documentation and have updated my code to try and use StoreKit1, which it looks like RC does by defaul

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Joost van den AkkerNew Member
asked in SDKs
iOS: Purchases.shared.purchase completion block not called

Hi there, I’m running into a problem where purchases do succeed, but the Purchases.shared.purchase(...) completion block is never called. I do see INFO: 💰 Finishing transaction in the logs, but the completion block itself is never called. Purchases.shared.purchase(package: package) { (transaction, customerInfo, error, userCancelled) in // Never called} I’m trying with a sandbox account on a real device. The same code seems to work for one of my other apps. I’m using purchases-ios 4.17.9. If after a purchase I do a restore purchase action, the entitlement is there for this customer. This confirms that the purchase does succeed. Any idea why this is happening?

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Thomas Walther
Thomas WaltherMember
asked in SDKs
Does RevenueCat on iOS cache between app starts?

Does the RevenueCat SDK cache products between app starts? I can’t find anything in the documentation about this. Use case: user opens app while device is offline and hits a paywall. While they won’t be able to proceed with the purchase, it would still be great to display prices.

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Thomas Walther
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jhonnatan-29b12eNew Member
asked in SDKs
Offerings returned empty on iOS error RevenueCat.PublicError? domain: "RevenueCat.ErrorCode" - code: 23

Hi, RevenueCat skd is not able to fetch the offers packages, I already check the id and there are the same ( I imported from appStore connect) I ran the app in a device and the simulator, I’m able to fetch the customer info but not the offers. In the logs I can see the offers name but RevenueCat is no able to bring them. See Xcode Logs with the name of the offers: 2023-06-07 17:43:31.500572-0500 RevenueCatSharpen[24587:4211535] [Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for: ["year_subscription", "sharpen_threeM_5M_0"] RevenueCatSharpen[24507:4202388] [Purchases] - DEBUG: ℹ️ Found an existing request for products: ["sharpen_threeM_5M_0", "year_subscription"], appending to completion See the offers name and Ids in Revenue Cat This is the full Log Network operation 'GetOfferingsOperation' found with the same cache key 'GetOfferingsOpe...'. Skipping request. 2023-06-07 17:43:30.642469-0500 RevenueCatSharpen[24587:4211535] [Purchases] - DEBUG: ℹ️ A

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Shamika GabrielNew Member
asked in SDKs
sendbox to real api key

I made Android and ios app with RevenueCat In app purchase working fine. So i need to upload app store and play store so i have few question Question 1: How can change sendbox key to real key? becuase when i download app from testflight they are showing purchase is on testing mode. Question 2: How can test app store user the app because i added in app purchases on login screen React Native Framwork

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sharif
RevenueCat Staff
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fallenbugNew Member
asked in SDKs
Android fetching offerings is very slow

I am using android kotlin sdk for fetching the offerings (google play, IAP products). But the fetching of offering is very slow (~15s). In my application users can see the list of products as soon as they open the app. So showing a loading screen for 10-15 seconds until i can show products is giving a bad user experience. I tested the public revenuecat apis separately and they are pretty fast (<0.3s). I am using `Purchases.sharedInstance.getOfferingsWith` as instructed in the docs.I am initializing the SDK at application start. From logs i can see a 10s delay “Updating pending purchase queue” and “starting http requests” Logs: 21:55:08.744 D/[Purchases]: ℹ️ Debug logging enabled21:55:08.745 D/[Purchases]: ℹ️ SDK Version - 5.0.0-rc221:55:08.745 D/[Purchases]: 👤 Initial App User ID - null21:55:08.745 D/[Purchases]: 👤 Identifying App User ID: $RCAnonymousID:QQQQQQ21:55:08.745 D/[Purchases]: ℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:QQQQQQ21:55:08.7

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owenappdevNew Member
asked in SDKs
java.lang.NullPointerException:

I am getting the following error with the code below: ‘java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.revenuecat.purchases.EntitlementInfo.isActive()' on a null object reference’ Purchases.getSharedInstance().getCustomerInfo(new ReceiveCustomerInfoCallback() { @Override public void onReceived(@NonNull CustomerInfo customerInfo) { Log.i("RevenueCat", String.valueOf(customerInfo.getEntitlements())); Log.i("RevenueCat", String.valueOf(customerInfo.getEntitlements().getAll())); if (customerInfo.getEntitlements().get(premiumEntitlementID).isActive()) { sharedPreferences.edit().putBoolean("premium", true).apply(); } else { sharedPreferences.edit().putBoolean("premium", false).apply(); } } @Override public void onError(@NonNull PurchasesError purchasesError) { Log.i("RC error", String.valueOf(purchasesError)); } }); .getEntitlements() is returning an empty dictionary too. SDK version 5.4.0 Please could someone help me resolve this?

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fredNew Member
asked in SDKs
Introprice returns wrong free trial number in Android - React Native Purchases SDK 6

Hi, I have been developing an app for iOS, and I can get the free trial as intro price in getOfferings response of the SDK. Now, I have upgraded to SDK 6 and trying to do the same on Android. The free trials are there in intro price, but they are returning wrong numbers. There are free trials as subscription options which have right number of days. Is this a bug or expected? Thank you in advance!

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natuanNew Member
asked in SDKs
How to restore payments from another device with the same Apple ID account?

We are using visitorId from Fingerprint to identify the user. and it is used as the only user account on our system. Purchase setup Purchases.configure({ apiKey: REVENUECAT_API_KEY, appUserID: visitorId, //We are using Fingerprint to identify the user. observerMode: false, useAmazon: false, usesStoreKit2IfAvailable: true, }); User A using device1 with identifier visitorID1 and AppleID1 makes the payment In case of used User A using device 2 with identifier visitorID2 and AppleID1 can restore the purchase. On the backend we can swap subscriptions between visitorID1 and visitorID2

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MarcosC
RevenueCat Staff
Cameron Napoli
Cameron NapoliHelper
asked in SDKs
Any way to test trials before going live (React Native)?

I’m adding iOS Introductory Offers, and I would like to test before going live. However, when following the guide in the docs, the `discounts` field on the product is an empty array. How do I test this introductory offer before going live? Example of the code I’m using for reference: const purchaseDiscountedIOSPackage = async (purchasePackage) => { const product = purchasePackage.product; const discount = product.discounts?.[0]; // product.discounts is empty if (!discount) { throw new Error('No discount found on producct'); } const paymentDiscount = await Purchases.getPromotionalOffer(product, discount); if (!paymentDiscount) { throw new Error('No payment discount'); } try { const purchaseMade = await Purchases.purchaseDiscountedPackage(pkg, paymentDiscount); return purchaseMade.customerInfo; } catch (e) { if (!e.userCancelled) { throw e; } else { throw new Error('ignore'); } }}; const purchase = async () => { const offering = (await Purchases.getOfferings()).current; const package = o

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kaitlin
RevenueCat Staff
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umparumpa-inc-b08f0fNew Member
asked in SDKs
[Flutter] Couldn't find existing purchase for SKU

Hi, I ran into an issue while implementing subscription for Android. I am trying to allow user to upgrade one a Basic plan ($10) to Pro plan ($40). Here, both Basic and pro plan is a monthly plan. I bought Basic plan, then I wanna upgrade it to Pro plan, but it returns me “Couldn't find existing purchase for SKU”. In my understanding, the product id (entitlement) is the SKU. Please correct me if am wrong. Any help would be greatly appreciated.

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RevenueCat Staff
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bowyerNew Member
asked in SDKs
Fatal Exception: org.json.JSONException occured

Thank you for creating a crazy useful package. I use this android library com.revenuecat.purchases:purchases:6.4.0. Unexpected crash in some users. The error log is here. Fatal Exception: org.json.JSONException: Value of type java.lang.String cannot be converted to JSONObject at org.json.JSON.typeMismatch(JSON.java:112) at org.json.JSONObject.<init>(JSONObject.java:172) at org.json.JSONObject.<init>(JSONObject.java:185) at com.revenuecat.purchases.common.diagnostics.DiagnosticsFileHelper.readDiagnosticsFile(DiagnosticsFileHelper.kt:39) at com.revenuecat.purchases.common.diagnostics.DiagnosticsSynchronizer.getEventsToSync(DiagnosticsSynchronizer.kt:86) at com.revenuecat.purchases.common.diagnostics.DiagnosticsSynchronizer.access$getEventsToSync(DiagnosticsSynchronizer.kt:19) at com.revenuecat.purchases.common.diagnostics.DiagnosticsSynchronizer$syncDiagnosticsFileIfNeeded$1.invoke(DiagnosticsSynchronizer.kt:44) at com.revenuecat.purchases.common.diagnostics.DiagnosticsSynchronizer$syncD

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RevenueCat Staff
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Yurii OstrokonNew Member
asked in SDKs
Flutter purchasePackage delay on ios

There is a delay of about 5 seconds from function call and popup displayed on ios. Is there solution for this?

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JornTheWhiteUnicornNew Member
asked in SDKs
Purchases.shared purchase callback never called for some users

Hi guys, We’re having issues with the purchase callback never being called for some users. This post came closest to the same issue, but didn’t have a clear answer to how to resolve or what the cause could be. The annoying this is that I can’t reproduce the issue. What happens for certain users, is that they hit our “Subscribe” button, and the loading icon that’s shown gets stuck because the callback never returns. This issue has to have to do with the call to func purchase(package: Package, completion: @escaping PurchaseCompletedBlock) , since in all other cases the loading icon would disappear. Relevant Code PurchasesManager PurchasesManager is a wrapper Singleton class for called RevenueCat’s Purchases. /// Purchase the given package and call completion upon result func purchase(package: Package, completion: @escaping (StoreTransaction?, CustomerInfo?, PublicError?, Bool, Bool) -> Void) { if (configured) { Purchases.shared.purchase(package: package) { (transaction, customerInfo, err

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darrell-brogdonNew Member
asked in SDKs
How to test Restore Purchase with a sandbox user?

I’m trying to test the Restore Purchase functionality locally with a sandbox user for my macOS desktop app but nothing seems to happen. Here is my code: Purchases.shared.restorePurchases { purchaserInfo, error in if purchaserInfo?.entitlements.all["Premium"]?.isActive == true { NotificationCenter.default.post(name: NSNotification.Name("SubscriptionActive"), object: nil) closeAction() } isLoading = false }

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Michael Fogel
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shaked-chen-c385e7New Member
asked in SDKs
showing product in a different language than the device language

currently, the “package.storeProduct.description” will be the translation mathing the device’s language. can i choose another translation (from the google play\app store translations) to show?

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RevenueCat Staff
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daxesh-vekariya-5bcb4dNew Member
asked in SDKs
How to fetch experiment in flutter

I am facing trouble to fetch experiments in flutter.

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RevenueCat Staff
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steve-morris-a2f2ebNew Member
asked in SDKs
Flutter running in a simulater BILLING_UNAVAILABLE

I am getting this error initialising the RFevenueCat connection whilst running in Windows in Adroid Studio in an NExus 6 API 33 emulator Billing is not available in this device. DebugMessage: Billing service unavailable on device.. ErrorCode: BILLING_UNAVAILABLE.

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MarcosC
RevenueCat Staff
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berkNew Member
asked in SDKs
How to test Experiments before activating them?

I have an iOS experiment that I’d like to manually test if both control and treatment work and looks as expected before going to production. I’ve made the necessary changes and am ready to release the new version after testing with both offerings returned by Revenuecat. As far as I can see, the only way is to start the experiment as a whole to be able to test different treatments. This means my production customers will be bucketed in this experiment without having necessary changes in their build (previous version). How can I allowlist my userId in an Experiment? Thanks

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sharif
RevenueCat Staff
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PaulNew Member
asked in SDKs
Share subscription between multiple devices with the same Apple ID

Hi, I’m using revenue cat in a flutter app to manage subscriptions. Users are not logged in, I’m only using anonymous App User IDs. It works like a charm. However, a user has subscribed on his ipad and cannot use the entitlement on his iphone. He has an error when he tries to subscribe to the same entitlement. If I add the restore purchases method, will that solve this issue ? Or do I need to log in users ? Thank you for your help

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ozgurNew Member
asked in SDKs
StoreKitTest rereceipt is not valid error

Testing on iPadPro simulator, when I try to purchase I see native alert of Apple which shows successful purchase but purchase function handler returns error below. I didn’t set .with(usesStoreKit2IfAvailable: true) SDK:RevenueCat (4.22.0) Purchases.shared.purchase(package:selectedPackage) { transaction, purchaseInfo, error, userCancelled in [Purchases] - ERROR: 💰 Product purchase for '1_Credit' failed with error: Error Domain=RevenueCat.ErrorCode Code=8 "The receipt is not valid." UserInfo={source_function=parseUnsuccessfulResponse(), readable_error_code=INVALID_RECEIPT, rc_response_status_code=400, source_file=RevenueCat/HTTPClient.swift:528, NSLocalizedDescription=The receipt is not valid., rc_backend_error_code=7103, NSUnderlyingError=0x6000031e1fe0 {Error Domain=RevenueCat.BackendErrorCode Code=7103 "The receipt is not valid." UserInfo={NSLocalizedDescription=The receipt is not valid., rc_backend_error_code=7103}}}

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