Question

There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).

  • 17 April 2024
  • 2 replies
  • 75 views

Badge +1

Just launched my app with subscriptions on Monday.

On Tuesday I had an iOS user successfully subscribe to a Monthly plan.

Now, Wednesday morning, I’m seeing this error in my Sentry dashboard.

 

Not quite sure what to make of this. Clearly things were working well enough ~12 hours prior that someone was able to subscribe - and I haven’t touched/changed anything since.


Only the one error / one user so far - but I’m concerned it could continue.


This post has been closed for comments

2 replies

Userlevel 4
Badge +6

Hey @lfkwtz 

It looks like the error didn’t seem to attach to your post - are you able to send it again, or try opening a ticket with support via the dashboard?

Userlevel 4
Badge +6

Oh, apologies - I see it’s in the post subject title. This error usually an issue with the connection between the store and RevenueCat. We have a guide to the most common reasons for this error that could be helpful: