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2075 Posts
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locusMember
asked in SDKs
Offerings not loading on iOS 18.4 — works fine on older versions

I'm running into an issue where offerings are not loading only on iOS 18.4. All of my apps that use RevenueCat have been working fine for months, and they still work perfectly on iOS 18.2, and earlier versions. This is happening in all of my apps and I haven’t changed anything recently. I’ve gone through everything mentioned in this article multiple times to make sure my setup is correct. I’ve tested this on both a real device (using a sandbox account) and the simulator The issue is the same on both. I even created a brand new product just for testing, added it to App Store Connect and RevenueCat, but it still didn’t work. I’m not using a StoreKit configuration file. The SDK version is 5.20.2.Here is my debug log, with identifiers anonymized: DEBUG: ℹ️ Configuring SDK using RevenueCat's UserDefaults suite.DEBUG: 👤 Identifying App User IDDEBUG: ℹ️ Debug logging enabledDEBUG: ℹ️ SDK Version - 5.20.2DEBUG: ℹ️ Bundle ID - com.example.MyAppDEBUG: ℹ️ System Version - Version 18.4 (Build 22E

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victor-cb36bbNew Member
asked in SDKs
Suddenly I get a lot of INSTANT Trial cancelations - anybody with the same problem?

We updated to the new version of Revenue Cat and suddenly we get a lot of instant Trial cancellations. Meaning the user comes into the App, creates an Account, starts a trial and then instantly (meaning same minute) the Trial is cancelled.You can cancel the trials in the app and are then forced to fill out a questionnaire. But there’s no questionnaire filled out.Meaning people would needed to start the trial and immediately close the app and then cancel via iOS Settings.I find this highly unlikely (but could be true) - anybody else with this problem?

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wes_clark
RevenueCat Staff
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Mulder00New Member
asked in SDKs
Sandbox subscription cancellations for Google not showing

I’m busy testing my app and subscriptions are happily going to RevenueCat dashboard, no issue there.  When I trigger a cancellation for the subscription from Google Pay, I see it going to the pub/sub without a problem, I see that in my setup screen, the pub/sub shows the time the cancellation went through (Google Developer Notifications Topic IDLast received 2025-04-16 at 04:30 PM UTC) - yet, it doesn’t actually cancel from the dashboard or update in the SDK.  Since subscriptions end after 30 minutes, there’s no way to test the “your subscription won’t renew functionality”.  I’m fairly confident it generally works, but I’m worried that Google might reject it as they will be cancelling a subscription, but my app will happily show that it will renew.Am I missing something?  (I’m yet to figure this out fully for Apple as I had a whole different nightmare with them).EDIT:  Immediately after writing this, I decided to just go for it and send it for approval and saw the cancellation came thr

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leon-hellqvistNew Member
asked in SDKs
Space above image at the top of paywall

Hi!I am using the new Paywall V2 with Flutter and on Android the image at the top of my paywall is not at the top of the screen.There is a space above the image that is as large as the notification bar, almost as if it was wrapped with a SafeArea but also had a offset of notification bar height.I use RevenueCatUI.presentPaywallIfNeeded().I have set the background color of the paywall to red for these images to be as clear as possible.How it looks from Paywall editorThe componentsHow it looks on AndroidEdit:I have now also tried with text at the top, and that works with no problems. The editor updates the view so that the text is above the image. On the Android device the text appears on the red part and the image is not moved down any further (maybe some pixels)

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SyitNew Member
posted in SDKs
Transfer back handling via API

Manually Transferring Entitlements There are scenarios where I want to manually transfer entitlements from one user to another (e.g., merging accounts or correcting mistaken user assignments). I couldn’t find any API to transfer an entitlement from user_a to user_b. Is there any API or other way using which i can intentionally transfer entitlement ??

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kaitlin
RevenueCat Staff
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datauniverse-e1b329New Member
asked in SDKs
testtest123123

testtest123123

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conexxxion-6c9557New Member
asked in SDKs
Paywall composable crash app

My app is crashing with these error after purchase an item in Paywall and open the paywall again “java.lang.IllegalStateException: Unsupported concurrent change during composition. A state object was modified by composition as well as being modified outside composition.”I load the Offers in my ViewModel, setting it into Paywall composablesetOffering(viewModel.offering.value)and when Paywall get Recomposed the app crash with that error.

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RevenueCat Staff
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SyitNew Member
posted in SDKs
Transfer webhook event handling

Dear RevenueCat Support,I'm encountering an issue where RevenueCat is automatically transferring entitlements between users, and I'd like to understand how to disable this behaviour.Preventing Entitlement Transfers In my use case, each user should retain their own subscription entitlements without automatic transfers happening when a subscription is detected on another App User ID (possibly due to device sharing or restored purchases). Is there a way to completely block entitlement transfers? I looked through the dashboard and documentation but couldn’t find a setting to control this. Is this something configurable per app or only through SDK behavior?

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hussain
RevenueCat Staff
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Owen BennettHelper
asked in SDKs
Transferring subscription to a different project

I currently have two RevenueCat projects, one containing an older version of my iOS app, and one containing Android. I’m currently working on an iOS update, and I’d like to amalgamate both of these apps into one project, but I can’t see how to do this. I can set up a new iOS app in the same project as the Android one, which means that all new subscribers will end up there, but is there some way of moving existing subscribers?

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tobbeActive Member
asked in SDKs
Purchases.shared undefined

Reading this section of the docs: https://www.revenuecat.com/docs/customers/identifying-customers#supporting-your-customersIs says > You can retrieve the currently identified App User ID via the Purchases.shared.appUserID property. Unfortunately that doesn’t work for me. `Purchases.shared` is `undefined` even after calling `Purchases.configure({ … })`. Are the docs outdated? Or am I doing something wrong?

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joan-cardona
RevenueCat Staff
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psquizzleNew Member
asked in SDKs
Abort paywall react-native-purchases-ui?

Hello guys, I am fairly new to RevenueCat and attempting to integrate paywalls into my app using react-native-purchases-ui. I want to set up a Freemium model where the user can be to remove ads or watch a rewarded ad to move on. I am just trying to work out the flow to enable this. So far my plan for potential implementation, I have a button within the WYSIWYG editor that navigates to a deep link within the app that triggers the reward ad to show, I however need to also dismiss the paywall on this action. There doesn’t seem to be any way to programatically close or abort the paywall? Or alternatively perform both a deep link action and dismiss action through a button within the paywall?Is there any way to achieve this flow that I am missing or do I need to reach for manual implementation of the paywall and loose the benefits of your paywalls feature?

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sam-thomas-5a7387New Member
asked in SDKs
Error 23 - Android. Works in Debug but not release

Hi,I have setup revenue cat for my flutter app. I have double checked product IDs aligned to play store and my revenue cat paywall works for debug mode on my Android emulator. It also works for my iOS device without any issues.However, when I try testing the subscription through (Android) play store closed beta testing link and download the app, I get the error indicating a configuration issue. This is strange because if I run the app in debug mode in my android emulator it still works, and I can make test transactions. Error 23: There is an issue with your underlying configuration. Check the underlying error for more details.Any issue why this could be happening?

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andrew23New Member
asked in SDKs
How do handle product.relative_discount for non-subs paywalls

I’m using the new beta paywalls. How do I get {{ product.relative_discount }} to render correctly for paywalls showing non-subscription packages? This question... indicates that this doesn’t seem to be supported? Surely this isn’t the case? Showing relative discounts is a pretty big deal for any paywall with multiple packages. Can someone point me in the correct direction to resolve this?

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Eric LamNew Member
asked in SDKs
Kotlin Multi Platform iOS Paywall UI

I’m building an app using KMP (Kotlin Multiplatform) with a shared UI (Compose Multiplatform). When I test my iOS app via a TestFlight build, the paywall looks completely different from what I designed on the dashboard—it appears very primitive. However, when I test the Android version, it matches the dashboard design perfectly.How can I ensure the iOS version aligns with my intended paywall design?library version:purchases-kmp = "1.7.2+13.26.0"purchases-core = { module = "com.revenuecat.purchases:purchases-kmp-core", version.ref = "purchases-kmp" }purchases-ui = { module = "com.revenuecat.purchases:purchases-kmp-ui", version.ref = "purchases-kmp" }on my ios Podfile:pod 'PurchasesHybridCommon', '13.26.0'pod 'PurchasesHybridCommonUI', '13.26.0'iOS version: 18.3.1the ios paywallmy design on dashboard 

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Sean OuimetHelper
asked in SDKs
Getting "The device or user is not allowed to make the purchase."

I realize this is similar to the post here, but was hoping to dig into it a bit more on why we are seeing this failure.We are seeing “The device or user is not allowed to make the purchase.” when attempting to call Purchases.getProducts() or Purchases.getOfferings() from our React Native app.  A few notes:We’re on React Native 0.63.  (I realize that the docs recommend 0.64 or newer, but it was my understanding that it should still work on this version). We’ve ensured that the emulator we are running has the Google Play Services SDK installed.  According to the AVD Manager, we’re using a fairly new Android version: Android 11.0 (Google Play Services) We are logged into an account on the emulator that is registered as a license tester on the Google Play Console. The emulator has been rebooted several times.This error happens in both our main app and a simple test app that we put together for the sake of testing.  Is there something else that we are missing in our testing process that cou

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RevenueCat Staff
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candle-appNew Member
asked in SDKs
Unable to get custom fonts to load for Paywall V2 on Expo app

We tried implementing a custom font for the paywall screen using Expo React Native, but couldn’t get it to work on iOS despite multiple attempts (trying on simulator just to see if the fonts show). I followed both the Expo documentation and the standard React Native approach for custom fonts, but nothing seemed to work. Is there a reliable way to do this using Expo? Followed the instructions here as well (https://www.revenuecat.com/docs/tools/paywalls/displaying-paywalls#how-to-use-custom-fonts-2), along with the naming conventions. Still seeing the error that my custom font couldn’t be loaded - falling back to system font.For reference, I’m loading in fonts into my app using the `useFont` hook in Expo -  https://docs.expo.dev/develop/user-interface/fonts/. Would really appreciate some help here!

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chris_perriam
RevenueCat Staff
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rtn17New Member
asked in SDKs
RevenueCat returns $RCAnonymousID despite passing custom App User ID in configure()

I'm experiencing unexpected behavior when using a custom App User ID with react-native-purchases.At app start, I call Purchases.configure exactly once (on every login) and immediately provide the Cognito sub as appUserID: const cognitoSub = await Storage.getUser(); Purchases.configure({ apiKey: ..., appUserID: cognitoSub, }); However, when calling await Purchases.logIn(cognitoSub) shortly after, the customerInfo.originalAppUserIdstill returns an anonymous ID ($RCAnonymousID...).Even when purchases are restored, the originalAppUserId is still the anonymous ID, not the custom one passed to configure(). This leads to purchases being restorable across multiple user accounts on the same device, which should not be possible.What’s strange is that in TestFlight restoring purchases with a different account on the same device failed, as intended.But in production, any user on the same device can restore the purchase, even with a different Cognito ID.I’m using the latest libraries:"react-native-

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joan-cardona
RevenueCat Staff
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Luis VargasNew Member
asked in SDKs
Is it safe to call Purchases.configure() multiple times.

Hello, I am working with no anonymous Id’s on Flutter App. Once the user logs in for the first time I call Purchases.configure(PurchasesConfiguration(‘Key’)..appUserId = ‘id’);If a user logs out and another logs back in I call Purchases.login(‘newId’);I have a flag to know when I have called Purchases configuration for the first time in my business logic. However, I do not know if the persistance is going to be the same as with the Revenue Cat package when app is closed, reset, etc. Will it be safe to call Purchases.configure anytime a user logs in regardless if it has been already called? If not, is there a method to validate if Revenue Cat package has been loaded? Thanks

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andrew-hull-d57cdbNew Member
posted in SDKs
Godot game engine port of the Unity SDK

Hi All,I’ve made a very quick and dirty GDScript port of the Purchases Unity SDK to Godot Game Engine here: https://github.com/werdnahull/purchases-godot. Only Android works so far, but iOS is in the works. As I said, it was done quick, so quite a few things are not done the “Godot” way, such as function names and variables. Callback functions were converted to signals, however. 

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AMTMNew Member
posted in SDKs
RevenueCat/Godot integration

Considering the latest events around Unity, and the community’s backlash, many are exploring OSS alternatives like Godot. Unfortunately non of the alternatives provide stable IAP solutions.Would RevenueCat explore the opportunity to port the SDK to Godot, or provide some guidance how this can be accomplished?I’m particularly interested in a C# port, however GDScript seems better supported. Godot 4 doesn’t build C# to iOS/Android, yet.

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tim-cirksena-499c4aNew Member
asked in SDKs
Capacitor + RevenueCat: Bridge to Android broken?

Hey everyone,I’ve been working on an Android app using Next.js 13 (with SSR), wrapped in a Capacitor container. I integrated RevenueCat (@revenuecat/purchases-capacitor) to handle subscriptions. The native logs show that the plugin registers successfully and I can fetch product offerings just fine—RevenueCat pulls the subscription details from Google Play (e.g., monthly, annual). However, whenever I tap my “purchase” button, the actual Google Play purchase dialog never shows up.Here’s what I do see in the logs: Capacitor is recognized as running on Android. RevenueCat logs: “Retrieved productDetailsList…” for my monthly/annual SKUs. CustomerInfo gets fetched repeatedly from the cache (no active subscription found). No sign of purchasePackage(...) or the “Launching billing flow” logs from BillingClient. I also tried: Uploading a signed release AAB to the Play Console in an Internal Test track and installing the app from the Play Store with my tester account. Opt-in link is opene

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finn-lawrenceNew Member
asked in SDKs
Android Error: Software rendering doesn't support hardware bitmaps

Hi, I’m working on an Expo/React Native project which is nearly completed. On iOS, everything has been working perfectly - I’m using a V2 paywall. On Android, opening the paywall crashes the app, with the following error:java.lang.IllegalArgumentException: Software rendering doesn't support hardware bitmaps android.graphics.BaseCanvas.throwIfHwBitmapInSwMode(BaseCanvas.java:726) android.graphics.BaseCanvas.throwIfCannotDraw(BaseCanvas.java:81) android.graphics.BaseCanvas.drawBitmap(BaseCanvas.java:139) android.graphics.Canvas.drawBitmap(Canvas.java:1604) androidx.compose.ui.graphics.AndroidCanvas.drawImageRect-HPBpro0(AndroidCanvas.android.kt:275) androidx.compose.ui.graphics.drawscope.CanvasDrawScope.drawImage-AZ2fEMs(CanvasDrawScope.kt:260) androidx.compose.ui.node.LayoutNodeDrawScope.drawImage-AZ2fEMs(Unknown Source:24) androidx.compose.ui.graphics.drawscope.DrawScope.drawImage-AZ2fEMs$default(DrawScope.kt:587) androidx.compose.ui.graphics.painter.BitmapPainter.onDraw(Bitma

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RevenueCat Staff
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dstypNew Member
asked in SDKs
iOS SwiftUI Paywall v2 how select offering and paywall type

Got a default paywall that is working well with a state for showing a sheet and a sheet modifier.sheet(isPresented: self.$displayPaywall) {            PaywallView(displayCloseButton: true)        } But I would like to have another paywall in select places. I’m unable to find documentation on this. The params available include “offering” for PaywallView and I’ve tried setting it with a string matching my other paywall offering id and also tried declaring it prior to the view.Does not work at all and makes the project not build.Is there any documentation available on this for paywall v2? This page has nothing on how to use the offering parameter - https://www.revenuecat.com/docs/tools/paywalls-v2/displaying-paywalls

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joan-cardona
RevenueCat Staff
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bprakashNew Member
asked in SDKs
The customer center in revenue is not working with the react-native expo project. 

Environment​​​​​​- react-native-purchases: "^8.9.1"- react-native-purchases-ui: "^8.9.1"- ​​react-native: "0.76.7"​​​IssueI tried integrating the customer as RevenueCat documented, and nothing appeared when I clicked the “Manage Subscription” button. It seems that the RevenueCatUI.presentCustomerCenter()​ is not working. What I've Doneawait RevenueCatUI.presentCustomerCenter({ callbacks: { onRestoreCompleted: ({ customerInfo }) => { setCustomerInfo(customerInfo); checkSubscriptionStatus(customerInfo); }, onFeedbackSurveyCompleted: ({ feedbackSurveyOptionId }) => { console.log('Feedback survey completed:', feedbackSurveyOptionId); }, }, });Expected BehaviorThe customer should have displayed it as it was configured perfectly, as instructed in the documentation. Actual BehaviorIt does not work at all when the button is clicked, and nothing shows up. Very importantly, there has been no response er

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RevenueCat Staff
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haploappsNew Member
asked in SDKs
When will paywalls be supported in MacOS?

Hi team,I noticed that PaywallView is currently gated with #if !os(macOS) && !os(tvOS), which excludes macOS support. I was wondering if there are any plans to expand PaywallView to macOS in the future?As macOS apps continue to grow—especially with Catalyst and cross-platform development—it would be incredibly helpful to have native paywall support on macOS as well. I’d love to see this added to the roadmap if it’s not already on there!Thanks for all the great work you’re doing!

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Andy Dent

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