SDKs

Get help with your SDK implementation.

  • 748 Posts
  • 2,202 Replies

748 Posts

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EladNew Member
asked in SDKs

Purchases.getOfferings() throw exception in dev-client mode

Hi,In my app I am calling  Purchases.getOfferings() .If I build my app and submit it with eas, and then install it on the mobile device with test flight:eas build --platform ios --auto-submitThen the offering list is returned  as expected.  But when I try to run it for debugging with --dev-client , on my mobile devicenpx expo start --dev-clientThen the following exception is thrown:failed {"code":"23","message":"There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). \nMore information: https://rev.cat/why-are-offerings-empty","domain":"RevenueCat.ErrorCode","userInfo":{"readableErrorCode":"CONFIGURATION_ERROR","readable_error_code":"CONFIGURATION_ERROR","source_file":"RevenueCat/OfferingsManager.swift:125","source_function":"handleOfferingsBackendResult(with:completion:)","NSLocalizedDescription":"There's a problem with your configuration.

3
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8 days ago
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EladNew Member
asked in SDKs

EAS build error

I added the react-native-purchases package of my react native project. When i run eas build it fails with the following error: (ios/Pods/RevenueCat/Sources/Identity/CustomerInfoManager.swift:192:29) 190 | 191 | @available(iOS 13.0, macOS 10.15, tvOS 13.0, watchOS 6.2, *)> 192 | var customerInfoStream: AsyncStream<CustomerInfo> { | ^ 'AsyncStream' is only available in iOS 15.0 or newer 193 | return AsyncStream(bufferingPolicy: .bufferingNewest(1)) { continuation in 194 | if let lastSentCustomerInfo = self.lastSentCustomerInfo { 195 | continuation.yield(lastSentCustomerInfo) 

2
E
8 days ago
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Muhammad Owais WarsiNew Member
asked in SDKs

Purchase flow does not work on Testflight

My app works fine at local testing on simulator and real device but when i upload my app to testflight then i am unable to purchase the subscription. I have read all the documentation and related articles but unable to resolve it. Please give me suggestion how i resolve it. Thanks

1
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RevenueCat Staff
8 days ago
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Jan StehlikHelper
asked in SDKs

🍎‼️ Error fetching offerings - but only from second run onwards

My iOS SwiftUI app is in Testflight, everything seemed OK, but since this weekend, there is this strange behaviour. When the app is run for the first time, everything works fine. But on second run (and all subsequent runs), offerings are not shown.If the app is deleted from device and reinstalled, the issue repeats: first launch shows offerings, second launch does not.______ Console ____________2022-03-20 21:32:45.986445+0100 AppName[12345:1234567] [Purchases] - DEBUG: 👤 Identifying App User ID2022-03-20 21:32:45.988665+0100 AppName[12345:1234567] [Purchases] - DEBUG: ℹ️ Debug logging enabled2022-03-20 21:32:45.988708+0100 AppName[12345:1234567] [Purchases] - DEBUG: ℹ️ SDK Version - 4.2.0-SNAPSHOT2022-03-20 21:32:45.988732+0100 AppName[12345:1234567] [Purchases] - DEBUG: 👤 No initial App User ID2022-03-20 21:32:45.991893+0100 AppName[12345:1234567] [Purchases] - DEBUG: ℹ️ Sending latest CustomerInfo to delegate.2022-03-20 21:32:45.992082+0100 AppName[12345:1234567] [Purchases] - DEBU

3
L
9 days ago
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ozgurNew Member
asked in SDKs

localizedPriceString and Apple confirmation price looks different

Why the prices (package.localizedPriceString and Apple payment confirmation pop up) different ?I use package.localizedPriceString to show prices. I’m using pod RevenueCat (4.11.0)iOS 16.0.2 iPhone Pro Max

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9 days ago
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Durazno GroupNew Member
asked in SDKs

CDVPlugin class CDVPurchasesPlugin (pluginName: purchasesplugin) does not exist

Hello, I’m trying to implement the SDK in Capacitor using the Cordova plugin for iOS, but whe in run the configureWith method nothing happens and I found the following log in XCode: CDVPlugin class CDVPurchasesPlugin (pluginName: purchasesplugin) does not exist.Error: Cordova Plugin mapping not foundI’ve tried with multiple versions of the plugin with no success

5
Ryan Glanz
RevenueCat Staff
10 days ago
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Caleb LazardNew Member
asked in SDKs

Susception works in Xcode but does not work in TestFlight

This have been extremely frustrating, and I am in dire need for help or assistance. I created a app and added the RevenueCat code information to my project, and followed all the examples exactly. I watch countless videos. I finally got it to work on the simulator IOS 14 like explained. it works perfect. I triple checked my information both on RevenueCat platform and in apple developer. after being uploaded to apple developer, and I downloaded it from TestFlight. I try to make a purchase, and nothing happen. it is as if the screen is frozen. please help me with this issue. Thanks!!!!

2
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10 days ago
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mrdMember
asked in SDKs

Error in console log first time running app with RevenueCat integration

I have an existing app that I am upgrading to use RevenueCat.  If the current version of the app (non-RC version) is installed then you upgrade to the revenueCat integrated version in the logs I see the following error: [Purchases] - DEBUG: ℹ️ CustomerInfo cache is stale, updating from network in foreground.[Purchases] - DEBUG: ℹ️ Network operation 'GetCustomerInfoOperation' found with the same cache key 'FB1D5F41-6C6F-4...'. Skipping request.[Purchases] - ERROR: 😿‼️ There was a problem related to the customer info. Requested a cached CustomerInfo but it's not available.[Purchases] - ERROR: 😿‼️ There was a problem related to the customer info. Requested a cached CustomerInfo but it's not available. I’m guessing this error is just shown because I asked for a cached version of the CustomerInfo in my code but there wasn’t anything in the cache? I’m wondering if this error is benign or something I need to fix?  Seems strange this would be logged as an “ERROR” if it wasn’t important vs. j

2
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11 days ago
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KKGNew Member
asked in SDKs

Deleting user account from RevenueCat SDK

Hi,Apple requires apps to provide the users with a way to delete the accounts they have set up in the app. I guess it does not only apply to the id in our login system, but also the associated information on RCat.Is there a way to remove the user id and other data from RCat altogether, using iOS/Android SDKs? I might be dumb, but I can’t find anything in the reference.Thank you :)

3
ryan
RevenueCat Staff
11 days ago
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Yulian SavchevNew Member
asked in SDKs

Subscription not autorenewing on .aab, yes on .apk's | React-Native SDK - ANDROID

On my React-Native app, which is configured with RC, tested and working completely fine on development builds and .apk installations, the purchased subscriptions expire after 5 minutes and do not auto-renew with revenuecat.Also, if you try to purchase the item again google play store throws an error indicating the user is already subscribed. Strangely, the issue only arises in closed testing signed .aab build from the google play console. On .apk’s and dev-builds the subscriptions auto-renew without any issues, and the “active” array remains with the purchased subscription. The issue seems to be on the side of the revenuecat api, which for some reason returns an empty “active” array after the 5 minutes have expired on the production builds. Is this expected behaviour in .aab build/closed testing environments? Apologies if that’s the case, I’ve been looking at the documentations and forum posts, there doesn’t seem to be anything written about this. Below are the screenshots of the app,

0
Y
12 days ago
K
Kasper Rugård ThomsenNew Member
asked in SDKs

Not getting the onSuccess callback on Android

We’re using RevenueCat for subscriptions, but am now having issues with receiving the `onSuccess` callback when a user subscribes.If the user cancels the flow, we end up in the `onError` callback as expected, but when signing up we just don’t receive the callback, so the flow stops and doesn’t continue.Our implementation is working fine in production, but we’ve redone some of our signup flow, but we haven’t really (to my knowledge at least) changed anything in regards to subscription.The subscription code is called from a `ViewModel` and the function is called from a button click, so the call should be running on the mainthread (not sure if it matters really since it’s a callback).The code is fairly straightforward: Purchases.purchasePackageWith(   activity = activity,   packageToPurchase = packageToBuy, onError = { error, userCancelled → // Tell the View something went wrong. }, onSuccess = { transaction, customerInfo → // Call the View to update itse

0
K
12 days ago
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Henrik HellbeNew Member
asked in SDKs

Apple server notifications does not work

Hey! I have added the revenue cat uri on my project for server notifications on apple connect but it still does not trigger when it should. I added the revenue cat uri to both production and sanbox as version 2.When trying my subscription and the webhooks on play store it works as expected, but ios does not trigger until i open the app or like 15 min+ after it should. Any ideas why it does work or why it does not trigger? 

0
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12 days ago
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Paul MNew Member
asked in SDKs

addCustomerInfoUpdateListener is never called

Using react-native-purchases v5.0.2 and I can’t seem to get Purchases.addCustomerInfoUpdateListener to fire when I make a purchase (it’s not a subscription in case that matters). Testing in both simulator and a device and neither seems to work.I have a hook to track “premium” status and I want my tab view to automatically update when premium is unlocked from a different screen. I could hack in a manual call to `getCustomerInfo` when a screen regains focus but this is error prone so I’d really like to avoid it. Also, in case it matters. The documentation mentions:This will fire whenever we receive a change in purchaser info on the current device and you should expect it to be called at launch and throughout the life of the app.But I’m not seeing it “called at launch” either. Any help here is greatly appreciated.

4
I
15 days ago
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jonduenasNew Member
asked in SDKs

Issue with Xcode 14 beta 4 and iOS 16 Simulator

I’ve encountered an issue using Xcode 14 beta 4. Updated to RevenueCat 4.9.0 and still seeing the issue. If I use a StoreKit config file with an iOS 16 simulator, when I attempt to make a purchase, the iOS pay dialog never appears and I get RevenueCat.ErrorCode Code=1 "Purchase was cancelled." If I switch to an iOS 15 simulator, it works fine. If I switch to a different scheme that doesn’t use StoreKit, I get the iOS dialog to sign in. If I try this on my own iOS 16 device, it works fine. It seems to only be an issue while using the simulator with iOS 16. Here is what I get when I print out the error.Error Domain=RevenueCat.ErrorCode Code=1 "Purchase was cancelled." UserInfo={source_file=RevenueCat/SKError+Extensions.swift:33, source_function=asPurchasesError, readable_error_code=PURCHASE_CANCELLED, NSLocalizedDescription=Purchase was cancelled., NSUnderlyingError=0x7f85d1a9e2e0 {Error Domain=SKErrorDomain Code=2 "(null)" UserInfo={NSUnderlyingError=0x7f85d1a9e260 {Error Domain=ASDErro

24
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15 days ago
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Anthony HoangMember
asked in SDKs

Unable to re-purchase a subscription in sandbox.

I am testing purchasing my subscriptions in sandbox. My device has purchased a subscription before, and it has expired.When I go in to purchase again, `Purchases.shared.purchasePackage` returns immediately with the `purchaserInfo` and the default entitlement shows my previous purchase, with an isActive status of false. I was never presented with the purchase modal. When I `restoreTransactions`, the `purcahserInfo` shows the same, an expired entitlement. Why can’t I re-purchase an expired subscription?

17
M
16 days ago
Arnaud
ArnaudMember
posted in SDKs

Informing the user about the result of async Purchases.shared.restorePurchases()

The sample app is pretty light when it comes to restoring purchases:           Button("Restore Purchases") { Task { try? await Purchases.shared.restorePurchases() } }There are 3 possible outcomes when it comes to a subscription:Success Failure due to lack of active subscription ErrorI want to be able to show an alert of sorts in all 3 cases.My view has two variables:@Environment(\.isPremium) var isPremium@EnvironmentObject var customer: CustomerWhere customer is Purchases’ delegate and has the CustomerInfoand isPremium derives its value from that customer, an @ObservedObject of my app:.environment(\.isPremium, customer.isPremium)The button to restore looks like this. Button(action: { isRestoringPurchase = true Task { do { let _ = try await Purchases.shared.restorePurchases() } catch {

2
Arnaud
16 days ago
K
KoketsoNew Member
asked in SDKs

Purchase was cancelled - iOS 16 iPhone 14 Pro simulator

Hi there, May you please assist. Im am using purchases_flutter: ^4.3.1 ❯ flutter --versionFlutter 3.3.6 • channel stable • https://github.com/flutter/flutter.gitFramework • revision 6928314d50 (6 days ago) • 2022-10-25 16:34:41 -0400Engine • revision 3ad69d7be3Tools • Dart 2.18.2 • DevTools 2.15.0 The issue is -After filling in apple id + passwordClicking on either ‘Cancel’ or ‘Ok’  I always get the error below PlatformException(1, Purchase was cancelled., {userCancelled: true, code: 1, message: Purchase was cancelled., underlyingErrorMessage: , readableErrorCode: PURCHASE_CANCELLED, readable_error_code: PURCHASE_CANCELLED}, null) I am OKAY with getting the exception when user clicks cancel, but I don’t understand why I get the error when user clicks OK  Please note: Android implementation working fine. Only iOS affectedAlso all offerings displayed on screenshot below are coming from RevenueCat without any issues.    

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cody
RevenueCat Staff
16 days ago
K
kunga_tashiNew Member
asked in SDKs

[EXPO] How to fetch products from RevenueCat? Why does Purchase.getProducts(['productId']) return empty array?

I have created a product in google play console, and I also created a revenuecat product with the same id, but the the following line of code returns an empty array.// Fetching all products by passing an array of their product_idconst products = await Purchases.getProducts(['product_id']);// Printing the list of products available.console.log(products); // Example response:[]Project info:Expo SDK version: 45 React native: 0.68.2 react-native-purchases: 4.6.1 Device tested: android

5
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16 days ago
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LeonLabsNew Member
asked in SDKs

Users App Store local region and Locale.current device setting discrepency

Hey,I’m formatting price strings that are returned from RevenueCat (localizedPriceString) in my iOS build but I also need access to the users app store region code to format the currency to and from a floating point number while keeping the correct currency formatting before and after.The number formatter in xcode uses either ‘Locale.current’ (which the user can change in the phone settings leading to possible incorrect formatting) or a manually specified region code. I need the app store region code to ensure the values that I format are returned in the correct currency format.Is there anyway RC can supply this?Cheers,Matt.

0
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16 days ago
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mcmobilappsHelper
asked in SDKs

Cordova Plugin Purchases not working at all on IOS

I have installed cordova-plugin-purchases on my app which works fine on the android version.But on IOS while i am following all the documentation on both physical device and simulator and while my setup seems ok, i cannot trigger any purchases related action/function.I did all the stuff described here: Testing purchases in App Store SandboxThe actual behavior seems like all plugin functions are empty of code.I do not get either a success or an error callback at all from whatever method i ‘ve tried to call.I have tried in both actual devices and simulator with xcode builds.If needed i can post sample code.

3
D
17 days ago
Cameron Napoli
Cameron NapoliHelper
asked in SDKs

🤖 Android issue: There was a problem with the store.

We’ve periodically been seeing a “There was a problem with the store” error when Android users try to purchase. Does RevenueCat have any logs that can help diagnose the error? Or how can I diagnose this problem?

3
Cameron Napoli
18 days ago
E
EsContsNew Member
asked in SDKs

'StoreProblemError' and 'IneligibleError'

A long time ago we implemented in app purchases in our application through RevenueCat and it was working fine until we got this two issues from users.1)First -errorCode: PurchasesErrorCode.storeProblemError,details: {code: 2, message: There was a problem with the App Store., readable_error_code: STORE_PROBLEM, userCancelled: false, underlyingErrorMessage: An unknown error occurred, readableErrorCode: STORE_PROBLEM},It appears in logs when users are trying to press "subscription buy button".We didn’t touch any implementation of this and configuration in App Store Connect or RevenueCat so it’s just happening for some reasons of App Store?Also, maybe this information will be helpful - previous build was rejected in first attempt because of ‘cannot locate iAP’ after build was approved but in this build appeared this issue. 2)Second - errorCode: PurchasesErrorCode.ineligibleError,details: {code: 18, message: The User is ineligible for that action., underlyingErrorMessage: User is ineligible

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Cameron Napoli
18 days ago
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Walter HolohanDedicated Member
asked in SDKs

Can I purchase a product with more than 1 quantity?

We have a problem where after applying a 20% / 30% discount on a product we do not fall within a price tier in Apple. For example we have 1 consumable product that is priced at £79.99. We offer 20% discount code’s to our users so we came up with a workaround to create a new product in Apple with a price of £63.99. i.e. 20% off £79.99. However we have come into an issue as Apple does not offer a price tier of £63.99. The solution we came up with, was to create a a new product with the value of £8.99 and allow the user to buy 8 of these products at the same time i.e. that would add up to £63.99. But from looking at the RevenueCat `purchaseProduct` API in React Native it does not allow you to set a quantity. Do you know if there is another way of achieving this using RevenueCat or even better, a way of using a custom price for a product in iOS?

3
A
18 days ago
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David HicksNew Member
asked in SDKs

Programmatically set entitlements for one-time purchase or workaround

Our company is working on healthcare educational software that allows users to pay for multiple years via Stripe. While this is not the norm in software, it is somewhat normal with healthcare and educational software. From what I can tell, RevenueCat does not allow entitlement or subscription modification of any kind, nor does it allow manual assignment of entitlements (outside of a one-year promotional entitlement) via the API.Is there any way to programmatically grant/modify a user’s entitlement with RevenueCat, or expire a user’s entitlement via the API?

1
cody
RevenueCat Staff
19 days ago
J
JaweenNew Member
asked in SDKs

"Receipt is missing" eror during App Review on Flutter iOS

I am trying to submit an update to my Flutter app to Apple, but it has been rejected a few times now.Initially the error was during restorePurchases(), the error was a PlatformException:PlatformException(0, Unknown error., {readable_error_code: UNKNOWN, code: 0, userCancelled: false, underlyingErrorMessage: The receipt is missing., readableErrorCode: UNKNOWN, message: Unknown error.}, null)Following the RevenueCat docs about missing receipts, I asked the reviewer to re-login with their Apple account, but the issue persisted. Then a similar issue occurred when the reviewer saw that they could still purchase the product, and so pressed purchase:PlatformException(9, The receipt is missing., {underlyingErrorMessage: , readableErrorCode: MISSING_RECEIPT_FILE, readable_error_code: MISSING_RECEIPT_FILE, code: 9, message: The receipt is missing.}, null)According to this Apple tech note (outdated?): “The absence of the appStoreReceipt is typical when the application is installed using Xcode or

1
cody
RevenueCat Staff
19 days ago

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