Get help with your SDK implementation.
Recently active
Hi,I’m currently trying to figure out how exactly I’m supposed to show promotional offers when using the pre-built paywall created in RevenueCat and displaying it in a iOS app.I can confirm that the promotional offer exists in the .storekit file.
Hello,I’m setting up a subscription with 7 days free trial & 1 year period on Android & iOS, using Flutter SDK. I want to show on the UI wether the subscription is:not subscribed in trial (& active) active cancelled (& active) expiredAll states work except cancelled (when the subscription is still active but won’t renew). Upon my app startup, I call this code: Purchases.invalidateCustomerInfoCache(); _customerInfo = await Purchases.getCustomerInfo(); Even though RC’s debug logs print “😻 CustomerInfo updated from network.”, I still get cached entitlements whose “willRenew” field is always true.I added an overflow menu action to execute this code whenever I want to see if calling it multiple times works (as I read here & there on the forum), it doesn’t.The only way to get an up to date information is to call Purchases.restorePurchases(), but this shall only be called upon user request.Is there a way to get up to date CustomerInfo upon app startup?
I downloaded the subscription key for an in-app purchase from Apple into a file named 'SubscriptionKey_5S5U32JN84.p8' However, when I try to upload this file I get this error: “Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key.“ I also tried renaming the file to ‘SubscriptionKey_XXXXXXXXXX.p8’ but got the same error. What am I missing?
Hello, my user flow is like this:- user purchases subscription (not logging in with Purchases.logIn() )→ Revenuecat generates an anonymous id → INITIAL_PURCHASE event is triggered- after purchase: the user logs in with Firebase auth (logging in with Purchases.logIn() after account creation) → No event triggerI’m grating users credits on INITIAL_PURCHASE. My issue is now that there is no event triggered when logging in with custom app user id. I don’t have any reference to between the anonymous id and custom user id. Is there any way to get aliases with the custom user id as a query from the backend, or am I missing something?
As part of this guide, when I try to upload the p8 file I see this error: "Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key." The file I downloaded from App Store Connect is called “AuthKey_XXXXXXX.p8”. Am I supposed to manually rename it or have I downloaded the wrong file?
So, this is the workflow for me - on app start I initialise Purchase sdk with anonymous user:Purchases.configure(configuration);Upon successful login, I login - Purchases.logIn(credentials.user.sub);The question is (and I couldn't find it in the docs) - on app restart, will subsequentPurchases.configure(configuration);overwrite legit user back to anonymous ?User session is long lived, so there will be no login flow on app restart, and I'm wondering will .configure(configuration) respect existing user id (considering logout wasn't called)?
So. My app is almost ready to be submitted. Everything is working as expected and I'm busy doing screenshots and stuff. But there is one question I can't find an answer to - how subscriptions are being tested when reviewed? From what I see testing from TestFlight is unreliable and is a weird mix of sandbox and prod - I never made it work (and documentation says it's completely fine as long as things work in sandbox, which they do perfectly).Now, I use auth0's passwordless authentication with one-time passwords, so I can't "prepare" a specifc user with valid subscriptions upfront for the reviewers, they will be using their temporary emails.Will they be able to test subscriptions? How that works? I also can just disable subscription checking via my backend, so it will work on reviewers side anyway, but wouldn't it be considered as a some sort of tampering with the reviewing process?
We have a Flutter web app (not mobile). Our payment provider is Stripe. Does the RevenueCat SDK support Flutter web?
Hi,I am developing an app for Android using Flutter and I am trying your awesome service!!All is working fine by now, but the refund operation. I explaining what I did till now:I have purchased successfully a non-cosumable (life time) with my testing account. This is working fine also when restarting the app without internet active also after hours, meaning the cache does the job.Then I refunded the account in Google Play console and waited till it was successfuly refunded.Starting the app the entitlement is still active. At start I check this using:PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo();purchaserInfo.entitlements.all['myLifeTimeEntitlement']?.isActive <== this is trueBasically I have the same issue described in this post:https://community.revenuecat.com/topic/show?tid=326&fid=7I read somewhere that the SDK cache is refreshed about every 5 minutes. Thinking about this, I found:await Purchases.invalidatePurchaserInfoCache();which is not recommended. Any
Not sure if bug or intended, but I noticed that after paywall is triggered by RevenueCatUI.presentPaywallIfNeeded() and user presses "Restore" (they have no subscription to restore) and then dismiss the paywall, RevenueCatUI.presentPaywallIfNeeded() returns PAYWALL_RESULT.RESTORED (in the jsdoc it says that this will be return if successful restore happened, but this is not the case).The problem is that I can't rely on PAYWALL_RESULT.RESTORED in my code.Any ideas?
Is there a way to generate the same Customer Portal link (the one outlined here https://www.revenuecat.com/docs/web/revenuecat-billing/customer-portal) for a user that is sent to them in their invoice?
I’m having issues with a lifetime product I’m trying to setup here. This is my configuration:However, the returned `currentPrice` shows `null`:I don’t see any other way to retrieve the prices using the API either. Am I missing something here?
I want to support multiple subscription tiers (silver, gold, ...) for my Android App. The subscriptions grant a monthly token quotum, consumed by using the apps features. Different tiers grant different quota. I use the RevenueCat Paywall.I have set up the different subscription tiers each with their own entitlement and currently have a single offering for all tiers.I want customers to have only one subscription at a time, but have the ability to upgrade/downgrade the subscription tier. How would I implement that?
Hello RevenueCat Community,I’ve been using RevenueCat SDK 7.28.1 for several months with a single "Pro" plan, and everything worked fine. Recently, I added a new "Collaborator" plan within the same offering (premium_access). However, adding this new plan has introduced numerous issues, and I’m now struggling to get everything working as intended.Offering StructureHere’s the structure of my offerings:Each plan includes three products, and they are all grouped within the same premium_access offering, as users cannot be subscribed to both plans at the same time.JSON Structure Returned by RevenueCatAfter extensive testing, I’ve identified the JSON structure RevenueCat is returning when I fetch offerings. Here’s a simplified version that includes the full detail of colab_monthly:{ "offerings": { "serverDescription": "Unlimited access to all premium features for a monthly/annual price", "metadata": {}, "monthly": { "offeringIdentifier": "premium_access", "product": { "identifier": "com.myapp
Error enumerating unfinished transactions for first transaction listener: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=GBR, NSUnderlyingError=0x600000c02dc0 {Error Domain=AMSErrorDomain Code=2 "Finance Authentication Error" UserInfo={NSLocalizedDescription=Finance Authentication Error, AMSURL=https://mzstorekit-sb.itunes.apple.com/inApps/v1/history?guid=7666DF87F208&reason=initial, AMSStatusCode=401, NSLocalizedFailureReason=No delegate to perform authentication: <AMSAuthenticateRequest: 0x600000c0f4b0> { account = jerichomiles6@gmail.com (78985344-F6FD-42AD-BCEB-DF36B39D9837), logKey = 1379CD2F, options = <AMSAuthenticateOptions: 0x600003b408c0> { AMSAuthenticateOptionsAllowPasswordGeneration = 0, AMSAuthenticateOptionsAllowSecondaryCredentialSource = 0, AMSAuthenticateOptionsAllowServerDialogs = 0, AMSAuthenticateOptionsAuthenticationTypeKey = 1, AMSAuthenticateOptionsCanMakeAccountActiveKey =
I am using RevenueCat in my React Native app. I have a subscription and I use getCustomerInfo to keep track of subscription status. When the subscription is purchased, getCustomerInfo’s activeSubscription property lets me know that it’s been purchased and I can let the customer know the same. But when the subscription is cancelled, activeSubscription still shows active until the subscription finally expires (in real life this would be month but in my case, it’s 5 mins). As a result, I’m not able to let the user know they’re subscription has been cancelled when they cancel (I have to wait till it expires). I have also checked out the willRenew and unsubscribeAt properties of getCustomerInfo.entitlements but they show the same behaviour. I also tried out addCustomerInfoUpdateListener instead of getCustomerInfo and it also shows the same behaviour.
This have been extremely frustrating, and I am in dire need for help or assistance. I created a app and added the RevenueCat code information to my project, and followed all the examples exactly. I watch countless videos. I finally got it to work on the simulator IOS 14 like explained. it works perfect. I triple checked my information both on RevenueCat platform and in apple developer. after being uploaded to apple developer, and I downloaded it from TestFlight. I try to make a purchase, and nothing happen. it is as if the screen is frozen. please help me with this issue. Thanks!!!!
Dear RevenueCat, Thank you for the Paywall functionality.How can I customise the close button color in Swift?
