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Question

IOS rejection as IAP product page did not load its content

  • June 22, 2026
  • 2 replies
  • 15 views
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Hi

I am getting this error and struck at the app submission. I have created the subscriptions in the appstore but they are not approved. When it try by using storekit in simulatot it’s working and to test it on my own iPhone via testflight it’s not working so app approval rejected: 



Issue Description

The In-App Purchase products in the app exhibited one or more bugs which create a poor user experience. Specifically, IAP product page did not load its content.. Review the details and resources below to troubleshoot this issue.

Review device details:
Hello,
Thank you for your resubmission. Upon further review, we identified additional issues that need your attention. See below for more information.
If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know.

Review Environment

Review date: June 22, 2026
Review Device: iPad Air 11-inch (M3)

Guideline 2.1(b) - Performance - App Completeness

2 replies

C
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  • Crudyg123
  • June 22, 2026

Hey there! Try this:

  • Create new subscriptions and link them to your app instead of the current ones
  • Upload a new build
  • In app information, theres a section to select subscriptions that would be sent to review along with the build. Select the new subscriptions.
  • Send the build for review.

Let me know how it goes!

B
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  • Bala S Singh
  • Author
  • New Member
  • June 22, 2026

Hey there! Try this:

  • Create new subscriptions and link them to your app instead of the current ones
  • Upload a new build
  • In app information, theres a section to select subscriptions that would be sent to review along with the build. Select the new subscriptions.
  • Send the build for review.

Let me know how it goes!

I didn’t see a section to select subscriptions in App information 

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