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Error 23: There is an issue with your configuration (no reason)

  • June 30, 2026
  • 5 replies
  • 44 views

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Hi, I’m getting error 23 but there is no specific reason. Already double checked the troubleshooting guide for iOS and no result. Can you please advise?

 

5 replies

matt-heaney
RevenueCat Staff
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  • RevenueCat Staff
  • June 30, 2026

Hey ​@tom-a0717a!

Thank you for the message! Matt from RevenueCat here.

I’ve taken a look at your account, and I can see you have one offering set up. However, it doesn’t currently contain an iOS package for your iOS app to fetch. At the moment, the offering only contains an Android product and a Test Store product.

Please could I ask you to head to your offering, select Edit, and add your iOS product.

While I can’t share a screenshot of your dashboard publicly, this is where the Edit button is located in my sample project.

If I can help further, please let me know!

I hope this helps!


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  • Author
  • New Member
  • June 30, 2026

Hi ​@matt-heaney, thanks for the prompt reply!
Yes, I missed this step. Thanks!
Will try this out. Will update if this resolved the issue


matt-heaney
RevenueCat Staff
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  • RevenueCat Staff
  • July 1, 2026

Hey ​@tom-a0717a,

 

I can see you updated your offering. Did that resolve the issue on your end? If not, let me know and we'll get this sorted as quickly as possible!

 

Thanks!


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  • Author
  • New Member
  • July 1, 2026

It did solve the issue. Thanks a lot!


matt-heaney
RevenueCat Staff
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  • RevenueCat Staff
  • July 1, 2026

That’s great news! I’m so glad to hear everything is now working as expected!

If you have any additional questions, or if there is anything else we can do to support you in the future, please let us know. We’ll be delighted to help!

Thanks!