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Hi everyone, I recently started a premium subscription for my app on Google Play Store.I started using RevenueCat to handle purchases, but I struggle to integrate it into my A/B tests that I run via Firebase Remote Config. Here is the summary of the setup. The  users are presented with two choices of a subscription screen (which is recorded as a Firebase event). When a user completes a purchase, the app gets notified correctly and fires another Firebase event (along with enabling premium content for the user).So this part works fine and I can analyze the relative performance. The problem is with the cancellations. Since a user can cancel the subscription and never open the app again, I have no way of processing them reliably in my app code. So I need a different way of receiving these events from RevenueCat and into Firebase. I did not find any documentation on that. So far, I manually copy cancellations from RC console into th

`checkTrialOrIntroductoryPriceEligibility` API is returning eligible for a subscription where I have already used the intro offer. When purchasing, the payment sheet shows that I am not eligible for intro pricing and charges me for the regular price (correctly). This is what the debug log shows: [Purchases] - DEBUG: Attempting to check intro eligibility locally[Purchases] - ERROR: The data object identifier couldn't be found on the receipt.[Purchases] - ERROR: Couldn't chec

In the revenuecat documentation, the image of the example app has a string of text about a free trial.  However, in the demo app, I don’t see anything that handles free trials.  I do see some fields passed to me that I could use, but I have two questions. 1. Does revenuecat add text based on free trials automatically?  Since I can’t find anything about them in the docs but the image shows it, I just want to confirm it isn’t happening by default.If I have to handle it manually, does anyone have a good example?  I’m working in react native, so I’m thinking something like this but just want to verify the fields are what I think they are before I publish.{intro_price ? <text>Includes {intro_price_period} {intro_price_period_unit} {intro_price > 0 ? intro_price_string : 'free'} trial. Cancel before {intro_price_period} and nothing will be billed.</text> : null}

Hello we have an app that i use flutter. The apple store send me this message Guideline 3.1.1 - Business - Payments - In-App PurchaseWe found that your app offers in-app purchases that can be restored but does not include a "Restore Purchases" feature to allow users to restore the previously purchased in-app purchases, as specified in the "Restoring Purchase Products" section of the In-App Purchase Programming Guide:"Users restore transactions to maintain access to content they've already purchased. For example, when they upgrade to a new phone, they don't lose all of the items they purchased on the old phone. Include some mechanism in your app to let the user restore their purchases, such as a Restore Purchases button."  i use this code: 

Hello;I have recently uploaded my app to Apple store but was rejected. The message is;“Specifically, on our iPad Air, the "Abonelik Satin Al" tab launched to an error message.”But this is my second app including inapp purchase and first one was approved without a problem. Also the rejected app was successful when I tested it on a real device with my sandbox account prior to the submission. They also sent these photos; What should I do?

Your docs regarding stripe packages says: Only Package Pricing and Standard Pricing subscription plans with per unit pricing are supported. Metered usage and tiers are currently not supported.Does this mean, that a user for example can purchase 5 monthly subscriptions via stripe?Will this be correct displayed in revenuecat and in you webhooks to my server?

I will really appreciate what needs doing under following circumstances:Scenario 1:  I setup purchases with a userID I get from Firebase Auth after login in using firebase. Let’s say it is ‘UFID’. I am logged in with my app using ‘UFID’. My appstore ID is ‘ApsID’. I do my in app purchase on my iPhone and everything is hunky dory!** Now I lost my iPhone **Question1:  Is my purchase attached to my ‘UFID’ or my ‘ApsID’?  - For example can I login in my app on another iPhone with my UFID and restore purchases if      1 - the ApsID is different?      2 - the ApsID is the same? Question 2: Can same subscription run on Android & iPhone without any separate backend or the person needs to buy separate subscriptions for each platform?Thanks

Getting { code: 7117, message: 'Page not found.' } when using https://api.revenuecat.com/v1/subscribers/app_user_id/entitlements/entitlement_identifier/revokeapi I am passing app user id and entitlement identifier works with the promotional but not revoke Also why does the entitlement do not expire when stripe subscription gets canceled. been trying to cancel / remove the subscription from the rev cat user.  

I’ve been hitting my head against this all day yesterday and this evening and I’m not sure what I’m doing wrong.  In brief, my use case is purchasing a subscription via Stripe, and then posting the receipt to RevenueCat to record the entitlement against the correct user.My code to do so is pretty simple.  Here is an isolated test case written in TypeScript:import { config as dotEnv } from 'dotenv';dotEnv();import fetch from 'node-fetch';export const sendReceiptToRevenueCat = async (data: { app_user_id: string; fetch_token: string;}): Promise<any> => { const url = 'https://api.revenuecat.com/v1/receipts'; const headers = { Accept: 'application/json', 'Content-Type': 'application/json', 'X-Platform': 'stripe', Authorization: 'Bearer ' + process.env.REVENUECAT_PUBLIC_API_KEY, }; const opt

I’m looking to confirm some of the behaviour around the expiration_at_ms field on the PRODUCT_CHANGE event.When we receive a PRODUCT_CHANGE event (which could be an upgrade, downgrade, or crossgrade), I understand that the expiration_at_ms will be the expiration of the old product.  (The docs here make that clear: https://docs.revenuecat.com/docs/managing-subscriptions#considerations).  What I’m less certain about is how it behaves for the different stores.Suppose we had the following situation: a monthly subscription was purchased Nov. 1, and is set to renew on Dec. 1.  If a product change was triggered on Nov. 15th, Are the following assumptions correct?When on the Play Store:Performing a downgrade: downgrades are delayed until the next renewal, so expiration_at_ms should be Dec. 1. Perf

Hi, appreciate any suggestions on how to fix this Flutter credentials issue for Android in Google Play Store: There was a credentials issue. Check the underlying error for more details.I/flutter ( 4040): PlatformException(11, There was a credentials issue. Check the underlying error for more details., {code: 11, message: There was a credentials issue. Check the underlying error for more details., readableErrorCode: InvalidCredentialsError, readable_error_code: InvalidCredentialsError, underlyingErrorMessage: Invalid Play Store credentials., userCancelled: false}, null)

Like the title suggests, I’m testing a new subscription, and sandbox user showing purchases from prior RevenueCat in 2018 with product that's not added to RC products. Is this normal? How do I decouple that? Anyone has run into the same thing or has a clue? Thanks ahead! 

Hello,We are using RevenueCat to validate subscriptions in our app.But now Apple Reject our new build because of error "RevenueCatException: message: The receipt is missing., code: 9, underlyingErrorMessage: , readableErrorCode: MISSING_RECEIPT_FILE"We have read an article about this problem:https://docs.revenuecat.com/docs/errors#-missing_receipt_fileBut we do not understand how to fix this error.And how we can pass Apple Review…Has anyone got this problem?

Hey guys, My question might be dumb, but I would like to add my main account (personal address email) as a free forever entitlement, how can I do that ? Yes I could pay a subscription directly, but I would not recover all the money since the App Store/Play Store will take 15-30% for every transaction.

I selected purchase price ￥550/JPY in Google Play Console, but RevenueCat Webhooks return ￥600/JPY as `price_in_purchased_currency`, I expected ￥550/JPY.Why does the issue occur? Please tell me RevenueCat console setting if exists.it's too serious, since Apple/Goolge requires difference price in same product.Thank you. 

try { ... final PurchaserInfo info = await Purchases.purchasePackage(package); if (info.entitlements.all.containsKey('plus') && info.entitlements.all['plus']!.isActive) { // amplitude logging for new subscription // show toast to user to indicate success }} on PlatformException catch (e) { ...}We are using Flutter and support purchasing subscriptions (‘plus’ entitlement) and we noticed that our manual logging seems to be heavily undercounting the number of new subscriptions we get compared to RevenueCat’s dashes.We verified that the entitlement and products are defined properly. Our understanding is that if the purchase succeeds, then PurchaserInfo should always have the ‘plus’ entitlement active. Are there cases where it’s expected for the entitlement to be inactive when the purchase succeeds? Or is there something else we can do to debug? 

We are launching a platform with two types of users PRO and NORMAL.  The WebSite serves both the PRO and the NORMAL user, but for the apps we would like to have one App for NORMAL user and one App for PROQuestionsHow many revenuCat accounts do I need? Do I need to service accounts in the google Play platform? Thanks

Due to client requirement, I have to change the subscription price of a product and introduce introductory offer to the  subscription product. I changed subscription product’s price and added introductory price in google play console and apple developer console as well. But revenue-cat is not propagating the changes when I fetched offer.  I am doing this in flutter. 

Hi,  Apologies if I have missed an obvious property. I am referring to displaying the duration, specifically before a user has purchased a subscription and is looking at the landing page of offers available.  It seems to get duration for an offer, you need to get the package type, and then transform accordingly into your preferred display value, ie PackageType.annual => ‘12 Months’. Looks like there should be a ‘subscriptionPeriod’ property somewhere, that looks like ‘P1Y’, but I guess it is higher than the offer, perhaps in the offering? The introductory price then has a separate duration code, something like ‘P6M’, so you need another function to transform that into something readable. ie ‘6 Months’ and perhaps another function if you wanted to get the duration value and calculate something like price per day or month.  It would be nice to have a simple duration property, preferably as a Duration object in the Flutter SDK, which would r

Here is `Common Fields`.https://docs.revenuecat.com/docs/webhooks#common-fieldsshows below.id: Unique identifier of the event.But, Webhooks's request body returns `app_id` instead of `id`.`id` is wrong and `app_id` is correct, right?Thanks.

We launched our app using Anonymous App User IDs. Now as we have some subscribers we would like to use our own App User IDs for all our users (paying and non-paying).  To implement own App User IDs the documentation suggests either providing our own App User ID in configure/setup or in logIn. However it’s not clear form the docs if this will cause the paying user loosing their entitlements for the current app session or until they restore purchases. For us this would be a very bad user experience. We would really like to avoid it. How to properly migrate our subscribers to our own App User IDs without affecting or loosing subscribers entitlement details?

Hi, I’ve observed some strange behaviour.A customer supposedly started a subscription on October 15 (3 days ago), and today they were charged for it. Since there’s no free trial period, what explains this 3-day float between subscription and payment?I dug into the user’s timeline in Mixpanel, and here’s what I found:Oct 15: signs up and attempts purchase 3 times, and cancelled each time by the user Oct 18: user opens app and restores purchase (note: MP has no record of purchase events for this user) Oct 18: RC reports new revenue for subscription started on Oct 15 (my question: why did this revenue take 3 days?)Some possible explanations I can think of:Maybe the customer started a subscription from the App Store subscription page on Oct 15 and didn’t open the app until Oct 18, which is when RC was able to detect the purchase. Maybe there’s a reporting/customer history bug in RC?

I created a 6 month subscription entitlements, and run my app in sandbox. All was fine. However, the next day, I found that the entitlements was no longer active. As the valid period was not 6 month, but just 12 hours. Was this normal? Would this be the correct 6 month in production if I was not in sandbox? Or there were something I was missing?

I ran my app on the Xcode iPhone SE iOS 12 Simulator and was surprised that Purchases.shared.offerings { (offerings, error) returned a value.  But also that the offering was corrupted. My available packages in offerings.current are 2 subscription and 1 Non-Consumable but 3 subscriptions were returned.  The Non-Consumable was incorrectly defined as a subscription.On iOS 14 simulators Purchases.shared.offerings { (offerings, error) returns nothing as expected.Can anyone explain what I am seeing here please.The app is working in production.regardsPeter

{20 Persons: Offering{identifier: 20 Persons, serverDescription: Unlock records of up to 20 people, availablePackages: [Package{identifier: $rc_annual, packageType: PackageType.annual, product: Product{identifier: 20_Annual, description: Up to 20 people in a team can update records., title: For 20 people (Paid Annually), price: 11.489999771118164, priceString: $11.49, currencyCode: USD, introductoryPrice: null}, offeringIdentifier: 20 Persons}], lifetime: null, annual: Package{identifier: $rc_annual, packageType: PackageType.annual, product: Product{identifier: 20_Annual, description: Up to 20 people in a team can update records., title: For 20 people (Paid Annually), price: 11.489999771118164, priceString: $11.49, currencyCode: USD, introductoryPrice: null}, offeringIdentifier: 20 Persons}, sixMonth: null, threeMonth: null, twoMonth: null, monthly: null, weekly: null}, 50 Annual: Offering{identifier: 50 Annual, serverDescription: Unlock records of up to 50 people,…… I