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RCAnonymousId created after setting a user id

  • April 22, 2022
  • 2 replies
  • 1472 views
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Hi,

 

We are seeing a strange behavior with some users on our app: a user who has already a custom user id is getting at some point a new RCAnonymousId like it is a new user.

 

How is it possible? Do you know what are the reasons this could happen?

 

Here is an example:

 

Thank you,

Best answer by sundeep

Hi @amsdamsgram, it looks like the user logged out at some point, which would prompt the SDK to generate an anonymous ID: https://docs.revenuecat.com/docs/user-ids#logging-out 

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    sundeep
    RevenueCat Staff
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    • sundeep
    • RevenueCat Staff
    • Answer
    • May 2, 2022

    Hi @amsdamsgram, it looks like the user logged out at some point, which would prompt the SDK to generate an anonymous ID: https://docs.revenuecat.com/docs/user-ids#logging-out 

    ryan
    A
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    • amsdamsgram
    • Author
    • Dedicated Member
    • May 4, 2022

    Hi @sundeep, thank you for your answer.

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