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RCAnonymousId created after setting a user id

  • 22 April 2022
  • 2 replies
  • 23 views

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Hi,

 

We are seeing a strange behavior with some users on our app: a user who has already a custom user id is getting at some point a new RCAnonymousId like it is a new user.

 

How is it possible? Do you know what are the reasons this could happen?

 

Here is an example:

 

Thank you,

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Best answer by sundeep 2 May 2022, 22:38

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Userlevel 3
Badge +8

Hi @amsdamsgram, it looks like the user logged out at some point, which would prompt the SDK to generate an anonymous ID: https://docs.revenuecat.com/docs/user-ids#logging-out 

Badge +6

Hi @sundeep, thank you for your answer.

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