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Hello,Just asking some quick clarification questions publicly in case they help others, these are specific for Flutter but I would assume that they’re applicable for other SDKs.1. I am invoking:PaywallResult paywallResult = await RevenueCatUI.presentPaywallIfNeeded("Premium", displayCloseButton: true);I would assume that the only thing I can do to “react” to whatever the user did would be to switch on the enum - no other subscription details bar PaywallResult (notPresented, cancelled, error, purchased, restored) are returned?2. Related but I also noticed that you can hook into subscription changes like this: Purchases.addCustomerInfoUpdateListener((customerInfo) async { });Would you do this in a centralised place (like where we are initialising the SDK), to listen for all subscription changes for a user and then “observe” these using a ChangeNotifier or similar?

It would be amazing to be able to add different images for a paywall on iOS when the app is on iPads vs iPhones (compact width (iPhone) vs regular width (iPad)) . I am looking at doing my first A/B test where i will be using a Paywall (template 4) vs my own custom view and unfortunately whilst looking great on iPhones, the image and template are pretty poor on iPads. Keep up the great work.

I've developed a Flutter app tailored for both Android and iOS platforms. Within the app, we've implemented a subscription mechanism utilizing RevenueCat to manage our in-app subscriptions. One of our primary goals is to provide our users with a seamless experience, such that their subscription status remains consistent across multiple devices or platforms. To put it simply, if a user subscribes on an Android device and later logs into their account on an iOS device, their subscription status should be synchronized, reflecting their active subscription.With this intent in mind, we've configured RevenueCat to utilize a custom user identifier, specifically using the user's Firebase authentication ID. We believed that this would facilitate the synchronization of subscription status across platforms.Our next endeavor is to introduce promo or offer codes into our application. These codes, when redeemed, should be tied directly to a user's account, ensuring they benefit from

My application got rejected due to:Guideline 1.1.6 - Safety - Objectionable Content We noticed that your app’s in-app purchase products are mislabeled as Apple Pay, which could confuse and mislead users.To clarify this further, when they tapped to purchase the item, my app initiated Apple Pay [payment sheet] instead of In-App purchasing!!!I have updated my app to Revenue Cat, I am not doing anything about this the sheet is showing automatically by the app store, not from my side. I have tested via Test Flight and it shows the right sheet: any idea why this happened?

I use RevenueCat in apps developed with Flutter. It does not show up inside the IOS Runner Privacy Report. I use the last version purchases_flutter: ^6.25.0Is this an issue or is as intended?

The image aspect ratio recommended for the Template 4 - Persian Paywall is stated as 19.5:9 - https://www.revenuecat.com/docs/tools/paywalls/creating-paywalls#uploading-images Is this correct? the image width is over twice as big as the height?

I have just published on stores my Flutter app with the new subscriptions, but it is still on sandbox, and when i try to make a purchase, the bottom modal has the Testflight text.How to switch to release env?thanks

 // or if you need to present a specific offering:const paywallResult: PAYWALL_RESULT = await RevenueCatUI.presentPaywall({offering: offering // Optional Offering object obtained through getOfferings});This code is not working properly , always return the default offering

I want to further clarity on my understanding. I hope to get a response.My question is regarding the 1% commission when sales are above 2500 USD. Does this revenue sum only apply to the products i link to revenue cat? I have only linked my subscriptions and not my one time payments where I handle them myself.any help and clarification on this will really be appreciated. Thank you!

I'm trying to refund a user's subscription, but I can't seem to find such an option. What could be the reason for this?Of course, it’s from Play Store  

I am getting another random error in Production when I fetch my products.  Is it better to hardcode my 2 offerings:  Monthly & Annual instead of relying on RevenueCat `getOffering()` API which is resulting in errors too often?  None of the errors happen locally, only in production.  Logging is useless.

While I’ve previously (as of February?) been able to make sandbox purchases in my iOS app, they are now all failing. I initially get a “purchase was successful” message but then get: There was a problem with the App Store. Problem communicating with the Store when trying to validate the receipt. After the initial purchase attempt, these receipts get cached on the device and the verification is re-attempted on each start-up, with the same error. In addition, I’ll then see: Error computing offline CustomerInfo. Will return original error.Creation error: Unable to compute offline CustomerInfo when purchasing consumable products. I am testing on multiple devices (iOS 16 & 17). I am using Xcode 15.3. I’ve updated to the latest purchases-ios package (4.40.0 -- was previously 4.34.0). I’ve created new sandbox accounts. (This is the only way to get rid of the “cached receipts”

Using RevenueCatUI.presentPaywall() how do I present a specific paywall for a particular offering identifier? Can’t find this anywhere int he docs. For RN. Thank. you.

When i try to open a paywall the apps crashes without returning any error.With Flipper Crash Reporter i can see the error :FATAL EXCEPTION: mainProcess: com.dev12br.coupleGame, PID: 19923java.lang.IllegalStateException: ViewTreeLifecycleOwner not found from android.widget.FrameLayout{b1c81c V.E...... ......I. 0,0-0,0} at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer(WindowRecomposer.android.kt:352) at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer$default(WindowRecomposer.android.kt:325) at androidx.compose.ui.platform.WindowRecomposerFactory$Companion$LifecycleAware$1.createRecomposer(WindowRecomposer.android.kt:168) at androidx.compose.ui.platform.WindowRecomposerPolicy.createAndInstallWindowRecomposer$ui_release(WindowRecomposer.android.kt:224) at androidx.compose.ui.platform.WindowRecomposer_androidKt.g

Hello! There is no method to set the protected attribute $firebaseAppInstanceId in react native, so the 3. of this tutorial  for the revenueCat ↔ firebase analytics integration can’t be completed. Setting it with Purchases.setAttributes({$firebaseAppInstanceId: THE_ID }) doesn’t work. How can I do it? 

When trying to fetch the offering from revenue cat [Error: There was an unknown backend error.]. I am getting this error suddenly. I even purchased some products. Suddenly I got this error. Any idea what to do?

Hi RevenueCat Team,I am getting the below error while fetching offerings only for some users and for most of users it’s working fine and payments are going through, “PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store. More information: https://rev.cat/why-are-offerings….”We did fetched some details from the devices it is happening.They are completely valid model with latest Android versions.And also they do have Play Store installed with latest version.Also checked if they are eligible for a payment using callback provided by RevenueCat and it’s showing true.Any help would be greatly appreciated 

Good day, This is my first time using RevenueCat. I wanted to use it to allow anonymous users to buy 1 all access package for a fixed price. Currently my app supports android only and I am assigning a device bound unique Id in my configuration (see snippet).  This is a hexadecimal string unique to each combination of app-signing key, user, and devicePurchases.configure({ apiKey: APIKeys.google, appUserID: Application.getAndroidId(),})My question on the matter is that I was wondering what prompts the Restore Purchases functionality. Is it the google play account that completes the purchase initially? If so what happens if a user is logged into multiple accounts. I’ve tested it for myself by buying the package on an emulator using my GmailA account. Then on my real device press the restore purchase button with GmailA logged in. This worked. even though

I have successfully setup paywall in my app. Pricing etc. everything is in place.I can see the localized versions of the paywall as a preview in paywall setup screen of revenuecat website. However in my own smartphone I can only experience english version.

I am good so far up to the point of being able to display the paywall, however, I don’t see any examples of how to handle the results once the user makes a selection.

Hi!We’ve recently starting using RevenueCat and everything seems to be working fine!We have a backend-focused approach, where we query the REST API to get subscription information server-side. Something we have noticed is that the API returns old data when immediately querying it after receiving a webhook event or purchase. This happens with both server webhooks or webhooks to the SDK. We have noticed that this can take longer than 2 seconds before querying the API delivers the new data.The question then is, when can we expect querying the API to return the same state of the data as in the webhook event? Kind regards,Bob

ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-emptyand in app:Error 23: There is an issue with your configuration. Check the underlying error for more details Previously I’ve added a StoreKit Configuration file whilst working in simulators.I still face the Error 23 issue in TestFlight as many of my testers have reported. I’m running my code on device, not simulator to try debug this, and have not selected a StoreKit config file in my schema. I have also trie

Right now I have 1 entitlement-id named powersEntitlementID, and I’m using it in iOS which works fine:Purchases.shared.getOfferings { [weak self](offerings, error) in    guard let package = offerings?.all.first?.value.availablePackages.first else { return }    self?.showPurchaseActionSheet(for: package)} func showPurchaseActionSheet(for package: Package) {    Purchases.shared.purchase(package: package) { (transaction, customerInfo, error, userCancelled) in }} Using that in my PurchasePowersController, it shows me the correct action sheet. But I intend on adding a new productID/EntitlementID and I will use them in different ViewControllers. How can I get the EntitlementID/name from a Package object? For exampl

Certainly, I can help you formulate your question in English. Based on your concerns, here's a way you could phrase your question for a forum or support request:Subject: Empty "items" Array in Response from RevenueCat Subscriptions EndpointHello,I've been working with the RevenueCat API to retrieve a list of subscriptions associated with a specific customer using the /projects/{project_id}/customers/{customer_id}/subscriptions endpoint. According to the documentation, this endpoint should return all subscriptions associated with the customer, currently including only those made via RevenueCat Billing on the web.However, when I make a request to https://api.revenuecat.com/v2/projects/myProjectId/customers/myCustomerId/subscriptions, the response successfully returns a 200 status code, but the "items" array in the response body is empty. This occurs despite the fact that I expect this particular custom

Hi, We would like to send an email and push notifications to users which are on our yearly plan and have an upcoming renewal in 7 days. We would like to avoid users who have opted-out for renewal and/or are on a monthly plan. I was thinking of the approach below, but I’m wondering if it’s the best way to do it:Use webhooks from RevenueCat When we receive RENEWAL or INITIATE_PURCHASE (with period=NORMAL to avoid free trial users), we schedule the sending of email/notification based on the parameter expiration_at_ms If we receive CANCELLATION with reason = UNSUBSCRIBE, we cancel the schedule for this user => not sure if we will receive this when the user opt-out for renewal or at the end of the subscription periodWhat do you think of this? Is there a better approach? Thanks!