SDKs

I am trying to set up my app for iOS to use my subscriptions. All my subscriptions are in ‘ready for review’ state. I always get this error when trying to fetch my subscriptions. Also my test flight seems to have issues not sure if this may be related but when trying to install it says ‘app unavailable or doesnt exist’I have uploaded my relevant binary I have added subscription relevant metadata I have completed all the agreements (paid and free apps)My issues areConfiguration error when trying to find offerings (API still works i believe and connects to apple but cannot fetch the offerings) Test flight not working properly (not sure if related)flutter: PlatformException(23, There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect

Hi,I’m currently trying to figure out how exactly I’m supposed to show promotional offers when using the pre-built paywall created in RevenueCat and displaying it in a iOS app.I can confirm that the promotional offer exists in the .storekit file. 

In my mobile application, users can create accounts.When logging into an account, I call logIn() in the RevenueCat SDK to set a custom app_user_id.When logging out, I call logOut(). Subscriptions are only available to authenticated users. Users can create groups within the app.When a user purchases a subscription, premium access is granted to all members of their group. To handle this, I have a table in the database that stores data about the active entitlement: PremiumTable:• id (autoIncrement primary key)• Purchase date• Expiration date• groupId – the ID of the group that received premium access• ownerUuid – the ID of the user who made the purchase (I’m unsure whether to store app_user_id or original_app_user_id here). The issue I’m facing:1. A user creates a group.2. He purchas

I’m working in React Native and using the RevenueCatUI.Paywall from react-native-purchases-ui. Specifically, I’m using RevenueCat for purchasing subscriptions through Apple. One thing I am seeing is that on my paywall when a purchase is being processed, there is no visual indicator that the payment is processing. So my users are able to continue to press the purchase button and are prompted again through the Apple dialogs to complete the purchase even though it is still processing. Is there a way to disable the purchase button while the payment is processing? Would this need to be done in my code or through the Paywall builder in the RevenueCat portal?

We have encountered an issue where the user alias is created with a delay by using the following API:In java: Purchases.getSharedInstance().logIn( … ) Below is the timeline of our user: Because the delay described above, the Webhook notified our backend service with an AnonymuosID, and we do know about the alias happened afterward. Thus our own service cannot link the user’s REAL user id with the purchases and subscriptions they made. This happens quite often on our side (more than 2% of our users are impacted!!!!), and it has caused a huge data loss already. Please fix this as soon as possible, or let us know, what can goes wrong with the integration.

I have done everything as requested, but I still get an error, what should I do?

I am having issues with the RC Web SDK.  I followed the instructions to get setup, and have successfully added products to Stripe & added to my existing mobile app offerings.  I can now view my paywall with products:Paywall successfully displays products from Stripe.  The product identified is in sync between Stripe & RevenueCatWhen I click “continue” for either product it results in an error:error code 16The console shows a 500 error to the RevenueCat API:POST https://api.revenuecat.com/

Greetings, I am facing this scenario in sandbox:-User A subscribes to Subscription Group A, it is a success. User A logs out. User B logs in (Purchases.login(NEW_APP_ID)) (same App Store account) User B subscribes to Subscription Group B, it is an error.ERROR:  Product purchase for '<Subscription Group B>' failed with error: PurchasesError(error: There is already another active subscriber using the same receipt., userInfo: ["NSUnderlyingError": Error Domain=RevenueCat.BackendErrorCode Code=7102 "There is already another active subscriber using the same receipt. User A is now subscribed to Subscription Group A and 

   The recommended template is used, the default language is English and can be displayed normally;1 However, when I added a new language: Simplified Chinese, and set it as the default, the error occurred in the display.2 If the default language is English and I adjust the test region to mainland China, Chinese UI are not displayed. The interface still shows in English.  

When trying to crete a paywall using the new paywall beta builder, i can’t get the price to be shown, it always display the variable.Tried it 2 times, with entitlements and offerings from scratch, same issue. Is this a known thing, or I’m doing something wrong?Bonus: gradients’s don’t look like they look live as whiting the builder

Hi, I’m trying to implement a subscription system with multiple tiers in a Unity cross-platform app.My concern is if there is a way where a user that has activated a subscription in a platform can upgrade the subscription from a different platform.I have also seen that there is a “managementUrl” that can be used to guide the user to the correct portal in case that he wants to manage a subscription, but I cannot find that url in the Unity Revenuecat SDK.

I have an app that offers annual, monthly and lifetime subscriptions. They all access the same ‘premium’ entitlement. If a new in-app user account is created and I restore purchases, I am able to successfully transfer entitlements between users, provided that the parent App Store Sandbox account is the same. I’m using web-hooks, so whenever a ‘transfer’ event is fired, I can update my database to make sure it is in-sync with RevenueCat. I remove any subscription information from the ‘transferred_from’ user, and apply it to the ‘transferred_to’ user. This is working perfectly for restoring monthly and annual subscriptions. But there are issues for lifetime purchases. Purchase a lifetime subscription using App Store account ‘x’.  Sign out of Sandbox account ‘x’, and sign into a completely new, unrelated Sandbox account ‘y’ with no purchase history.  Create a new in-app account using the new Sandbox account.

Let’s assume I change my Terms of Service.At app start, I prompt each user to accept the new terms. Users who reject the new terms shall be denied access to the app.How do I handle users with a paid auto-renewing subscription?Is there a way to cancel this subscription? Or prevent auto-renewal? It seems illegal to deny access to my app, but continue to charge them. Not sure if it’s relevant for this question, but I use react native.

I have a question about the syncPurchases function when I have two users of my app on one Apple Id. What happens when I call syncPurchases after then calling logIn with another App User Id? I know that the restorePurchases function throws an error that the receipt is already in use (if I set transfer behaviour to not transfer), but syncPurchases does not do that. In fact, it doesn't do anything and I don't know what exactly is going on. Is it safe to call syncPurchases when users sign in to the app? Not on every startup but while calling my backend sign in function.

Hi folks,In the {{ product.price_per_month }}/mo section in Paywall V2, the price data always stays in USD currency. even though I have localized paywall for countries, the currency section is not localized according to the prices and currencies in the countries. But when I select the subscription package in paywall and continue, the currency is localized without any problem in the last confirmation section. Where do you think the problem is coming from? If you want I can show you in detail with screenshots?(I am trying all process on real device in testflight).

I just made a change to my v2 Paywalls, and the badges that I have are no longer rendering their backgrounds.  This was working fine today, until I made and published an unrelated change, so it seems something may have broken today.  Everything looks fine when viewed in the online editor. Images below - the ‘33% OFF’ text is the badge - the text can barely be seen in the after, but the purple background is no longer there. Before: After: 

We're currently testing the new Paywall v2 feature in our React Native frontend. Everything works as expected except for the badges. We've tried all possible configurations—rectangle, pill, image background, colored background, etc.—but none seem to render correctly. The discrepancy between the Paywall Editor and the actual rendered Paywall on iOS persists.Has anyone else encountered this issue? Any insights or workarounds would be greatly appreciated!Current versions:"react-native-purchases": "^8.6.1","react-native-purchases-ui": "^8.6.1"“react-native”: "0.76.7" "expo": "52.0.36"Attached is a screenshot of different approaches in the Paywall Editor preview and how it gets displayed on device.

What could be the reason that I cannot access my Google Play subscription’s free trial offer from the SDK by calling `aPackage.product.subscriptionOptions?.freeTrial`? It is always null.This is a new subscription product which I created after reading through your migration guide from 5.x -6.x. It was suggested there that I should create new subscription products, so I did. I used to have two products, one annual and one monthly. I created a new single subscription with 2 base plans and an annual which has the free trial offer. With the old setup and 5.x version this worked, but now I cannot see the free trial in the new base plan at all. Any help is appreciated. All base plans and the new offer are active in Play console and the products have been added to RC packages. Also this annual base plan looks to be “backwards compatible”.This happens with the latest 6.3.0 version of the purchases SDK.

We are trying to implement hard paywalls with the flutter SDK, not luck so far.We have tried: RevenueCatUI.presentPaywallIfNeeded()RevenueCatUI.presentPaywallAnd honesty WE don’t see a big difference between them.Any of you have found a workaround?If anyone is interested the app is called Petme.https://www.petme.social/ https://apps.apple.com/us/app/petme-social-with-your-pet/id1663635642 https://play.google.com/store/apps/details?id=com.zerosgroup.petme&pli=1

I am adding a new package to our default offerings. An awkward situation I ran into is that my released version is designed to show all packages under my offerings, so that even when I’m still developing and change the ui for the new package, users can already see the new package in the released version.Of course I can workaround this issue, change my code to not show all packages first →  after that is released → develope my new package. I was wondering it makes sense to add developer mode to offerings, and wondering if other people share similar thoughts.

In the iOS SDK the `StoreTransaction` type has the `jwsRepresentation` field but it’s marked internal. So I can’t access it. I want this value so that I can send it to my server and verify the transaction with apple. Then our backend can run any necessary updates to the user it needs.Is there a reason this is marked internal whereas most of the other properties are public?

I have the following code:```            Tab ("Passport", systemImage: "airplane.departure", value: "passport") {                NavigationStack(path: $path) {                    if displayPaywall {                        PaywallView()                            .onPurchaseStarted({ package in                                print("Purchase started")                            })                            .onPurchaseCompleted { customerInfo in                                self.displayPaywall = false                                print(customerInfo)                            }                            .onRestoreCompleted { customerInfo in                                self.displayPaywall = false                                print(customer

Hi there,this is kinda serious I think. The onPurchaseCompleted is not being called whenever I test in sandbox. Since this is the function recommended on the forum by other revenuecat staff, it kinda of shakes my confidence in RC unfortunately, especially when in other posts it was said “the team is investigating the issue”Could someone kindly help out?     var body: some View {        // This view immediately triggers RevenueCat's paywall presentation.        PaywallView(displayCloseButton: false, performPurchase: nil, performRestore: nil)            .onPurchaseCompleted { res in                print("YAY! THANK YOU")                print("res = \(res)")                onPurchaseCompleted()            }            .onPurchaseFailure { error in

I am using the React Native package with RevenueCat, and everything is working as expected on iOS (thanks for your hard work on the great RN package, by the way).There is still an issue with Android though, and I have been struggling with it for a few days. Initially, I thought it was because I did not have a release published on a test track, but that has now been rectified (approved by Google) yesterday, and I’m still getting the “The product is not available for purchase” on Android.Things I have tried:Make sure the app is published on the “Closed Testing” track (it is): Ensure that both the app ID and SKUs for the products are the same (they are).   Ensure subscriptions are active in GPC (they are):

Hello,I’m trying to set the paywall dynamically inside of my app, and I have certain offers that do not yet have paywalls created.I was trying to create a fallback in this case, to prevent user error on our end, in the case we do not have a paywall setup for a specific offer, so that we dont present the user with a black paywall screen.I noticed there wasnt any event that triggers in this case that ` RevenueCatUI.PaywallError 0  ` fires.Wondering if there is a way to react to this error being fired, so I can handle it. Thanks