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Question

How can I create a customer manually?

  • January 10, 2024
  • 6 replies
  • 1598 views
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I have tried to hit the https://api.revenuecat.com/v1/subscribers/{userId} endpoint and I receive data back, as the https://www.revenuecat.com/reference/subscribers api docs show:

 

Get OR create a subscriber

If the provided app_user_id doesn't exists, a new subscriber will be created with the App User Id.

 

However, when I go to my customers page I do not see that customer having been created. How can I achieve this? What I’m ultimately trying to achieve is to provide a user with access to my app without them needing to make a purchase, however in order to set a promotional entitlement it would appear the user needs to already be created.

Any ideas?

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6 replies

wes_clark
RevenueCat Staff
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  • wes_clark
  • RevenueCat Staff
  • January 12, 2024

Hi! This might be related to the cache in our customer lists. These lists refresh every 2 hours so you should expect to see some of a delay when checking. Are you currently still not seeing the users on your end? If you would like to check that an individual user was added to RevenueCat in real-time, Here is the documentation for how to do so: https://www.revenuecat.com/docs/customer-lists#find-an-individual-customer. If you are still not seeing the user, can you share the user ID that you provided the endpoint?

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  • dips2332
  • Author
  • New Member
  • January 12, 2024

 Thanks for your response! This makes sense, thank you. Just to be sure, there isn’t a way in the dashboard to create a customer, right?

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  • Bryson Thill
  • Active Member
  • May 6, 2024

@dips2332, were you able to find an answer to this? I’m also interested in creating a customer through the dashboard.

 

@wes_clark, any ideas on if this is possible? I’m trying to grant a subscription to a user of mine who has never paid, so they do not have a customer profile in RevenueCat.

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Also want to do this @Bryson Thill . Ever find an answer?

wes_clark
RevenueCat Staff
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  • wes_clark
  • RevenueCat Staff
  • October 28, 2024

@vonkanehoffen I apologize for the delay. There is not a way to create a customer via the Dashboard, however we do have a Get/Create Customer endpoint that you could use in Postman or a similar tool to easily create one.

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Hi, Please add it function of add customer in panel.

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