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Discussion and help from anything related to RevenueCat.

4790 Posts
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selim ben mradNew Member
asked in Third-Party Integrations
Is there an attribution integration with AppMetrica?

So i am using app metrica, as my attribution platform. I am wondering is there a possibility to send events to appmetrica. it would be very helpful to do that

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ryan
RevenueCat Staff
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ResearchfinHelper
asked in General Questions
What would be the best approach to know the transactions in case of any purchase/renewal or similar events?

We want to apply additional business logic based on customers’ billing related transactions like subscription/renewal etc. on the server side. For eg : Whenever there is a paid subscription by a user, provide some incentives or something similar. What would be the best approach in order to get the transactions information? Is there an API which we can poll for transactions from the server at regular intervals? Will Webhooks solve this problem? Where can I find some examples of Webhooks? We are currently using Free plan.

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sharif
RevenueCat Staff
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MadurangaNew Member
asked in SDKs
How do I find the very first receipt using the Flutter SDK?

Hi, I’m using the Flutter SDK for auto-renewing subscription handling (with free trial). I need to find the very first date the user subscribed (trial subscription). Can I do this using the Flutter SDK?

1231
sundeep
RevenueCat Staff
Steph
StephHelper
asked in SDKs
androidx.core version 1.7.0-alpha02 dependency causing Android build errors

The Flutter library for RevCat depends on androidx.core:core-ktx, and Google’s latest version androidx.core 1.7.0-alpha02 is causing Android build errors and preventing app deployment. Is there anything RevCat can do to address this, or anything you’d recommend we do on our end? Our pubspec.lock/yaml file haven’t been updated in a while so not sure why Google’s latest change impacts us. For more details on our issue: Running our Android emulator without any new changes or library updates suddenly started breaking with `error: resource android:attr/lStar not found`. From investigation, we saw a lot of Flutter & React Native developers posting the same issue: https://www.reddit.com/r/Unity3D/comments/ph2596/android_builds_fail_due_to_core170alpha02_release/ https://stackoverflow.com/questions/69033022/message-error-resource-androidattr-lstar-not-found https://stackoverflow.com/questions/69021225/resource-linking-fails-on-lstar/69029908#69029908 We found the androidx.core:core-ktx depende

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Steph
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Breakthrough AppsNew Member
asked in Dashboard & Tools
How to switch apps from one collaborator to another

I added a collaborator (a team member) and he added a bunch of new apps that we would like to use. Unfortunately the newly added apps do not show up on our main admin account. Any way to have those apps show up on my main admin account? What we tried: Tried to add collaborators from the other apps and it asked the collaborator to upgrade Any suggestions welcome!

841
ryan
RevenueCat Staff
A
Aniket DalviNew Member
asked in SDKs
Google sent initial_purchase and then immediately sent cancellation.

I am made a purchase from google play, I have received a successful event, immediately after that google is sending a cancellation event. Is it a RevenueCat bug? if it is not then how can I solve this?

551
cody
RevenueCat Staff
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PhilippNew Member
asked in SDKs
Is it possible to get the exact purchase price the user paid in revenuecat api?

Hi there, I am using the Revenuecat REST API to confirm a user paid. For context, we send our users a special confirmation based on the amount they paid, so they can get their payment reimbursed. I would like to get also the exact amount (ideally in €) from revenuecat REST API, but I haven’t found a proper endpoint. Does it exist? And if not, will it? I think it should be possible, since I can see it in the revenuecat dashboard if I click on a customer br

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Todd HoffHelper
asked in General Questions
Is a purchase associated with a temporary user id after logIn?

Hi, The flow I want to use is: operate with anonymous user id have the user subscribe using the anonymous user id ask the user to sign in using apple sign in logIn passing apple’s user id At this point I expect: the purchase to be associated with the new user id the package and offering to be send down and reflect the new association and have the proper subscription information so purchaserInfo?.entitlements[RevenueCatConstants.entitlementID]?.isActive will read true This is not happening. The package is empty. It doesn’t look like the subscription is being associated with the user id passed in through logIn. Is my understanding of the process correct? I’m looking at the table in https://docs.revenuecat.com/docs/user-ids and it seems like they should be merged. thanks

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caerNew Member
asked in Dashboard & Tools
INITIAL_PURCHASE event with expiration_at_ms=0

On one of our apps RevenueCat received the following event for a Play Store transaction: { "app_user_id": "<redacted>", "currency": "EUR", "entitlement_ids": ["<redacted>"], "environment": "PRODUCTION", "event_timestamp_ms": 1596557712345, "expiration_at_ms": 0, "is_family_share": null, "period_type": "NORMAL", "price": 0, "price_in_purchased_currency": 0, "product_id": "<redacted>", "purchased_at_ms": 1627860712345, "store": "PLAY_STORE", "takehome_percentage": <redacted>, "transaction_id": "GPA.<redacted>"} (https://app.revenuecat.com/activity/9a2a29ee/event/32a3c4b0-2fad-464e-9f37-5c0151af98ee) How can “expiration_at_ms” be zero? From what I can tell this user had a yearly subscription, opted-out a year ago then enabled it back. Is this a RevenueCat bug?

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Joel BHelper
asked in General Questions
Additional details about the reason for a billing issue when renewing a subscription?

When renewing a subscription, I understand that it is possible for Google or Apple to raise a billing issue. (E.g.: they have tried billing the account, and are unable to do so for some reason). When this happens, we receive a BILLING_ISSUE webhook. Are there any other details from Apple/Google (passed through to RevenueCat) that we get as to what the actual underlying issue was? I.e.: was the associated credit card expired? Was the charge declined for some other reason? As near as I can figure, it seems like Google and Apple are pretty tight-lipped this, but I figured it wouldn’t hurt to ask in case I’ve overlooked something in either of their docs.

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Aniket DalviNew Member
asked in SDKs
Validity of the subscription showing different value for introductory offer on react native android.

I have created subscription with annual introductory offer and I am trying to fetch that product to show the user current offering but I am receiving wrong data as the validity of the plans is showing in some minutes. How can I show the user active introductory price for given subscription?How can I show multiple offers with multiple offers? I am using React native 0.64.2.

1443
ryan
RevenueCat Staff
R
Riccardo BusatoHelper
asked in General Questions
PlatformException: Invalid package name

I am able to fetch and display the packages. The purchase seems to work on the play store because if i try subscribe to the same package again it says its already in use. The problem is that the purchase is not syncing to the sandbox. I get the following error below: PlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is an issue with your configuration. Check the underlying error for more details., readableErrorCode: ConfigurationError, readable_error_code: ConfigurationError, underlyingErrorMessage: Invalid package name., userCancelled: false}, null) I have the app in the internal testers track on the play store, i am running my app in debug mode. The version on the playstore reads: 3 (1.0.0) and my app version reads: 1.0.0+3. I am very confused as to what i am doing wrong

11411
sundeep
RevenueCat Staff
F
Ferhat ÖzkanNew Member
asked in General Questions
Receiving Payments

Hello, How can we receive payments from Revenuecat? Stripe is not available in Turkey.Do you have another system for receiving payments?

16111
sundeep
RevenueCat Staff
J
JohnNew Member
asked in General Questions
Only receipts available for migration

We're about to migrate our subscribers to Revenuecat and for Android we have the data needed. But for iOS, we haven't stored anything in our purchase log. However, we can find all the receipts in Cloudwatch. But these are receipts only - so they’re not linked to player IDs, prices and currency. What are the consequences of us not being able to deliver those 3 parameters? Should we not import our existing receipts at all, then? Or should we simply import what we have but without price, currency and player IDs? If so, what kind of problems/limitations may we meet in Revenuecat? HELP!

671
tina
RevenueCat Staff
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dojo_engineerNew Member
asked in SDKs
Google play purchase receipts

After a user completes a purchase through either google play billing or through the revenue cat sdk does the google play purchases receipt get sent to revenue cat to be displayed in some dashboard? Is there any documentation about the revenue cat sdk reading/observing the google play purchase receipts?

1061
tina
RevenueCat Staff
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Gokul KumarresenNew Member
asked in General Questions
How can I get a user's card on file without starting to charge them for a subscription jut yet?

We want to be able to get our users’ cards on file without actually charging them for their subscriptions just yet. In further details: We show our users a monthly & yearly subscription option. And we tell them we wont charge them just yet, but we will down the line Once they opt in, we want to be able to grab their card at that time (along with the plan they selected) Once we’re ready to start charging them, we want to use the card we got on file to begin their subscription Is something like this possible on revenuecat?

561
cody
RevenueCat Staff
E
Eduardo MussaliNew Member
asked in General Questions
iOS revenue showing $0

Hi! I just migrated to RevenueCat and for some reason iOS users show $0 in revenue, any idea why this happening?

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Developer42New Member
asked in Third-Party Integrations
Can not complete Play Store configuration

Hi RevenueCat, I have completed the instructions to the “T” on this page: https://docs.revenuecat.com/docs/creating-play-service-credentials and have made a json key correctly. No matter what I do, I am still receiving an error such as the one in the image below: My service credentials start out like this: :”my-app-service-credentials@pc-api- “ The “pc” in there is no problem, right? What should I do now to fix the problem since the credentails are not working and seem like they have never even been created? **This error is happening on revenueCat. I have not done anything with the android app.** Thank you!

652
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PeterNew Member
asked in Dashboard & Tools
Why does event data not match API data?

Context For subscriptions, we have both A Node.js webhook that updates subscription info for a user in our database. iOS code fetching the latest purchase info with the revenue cat API. This code checks the user’s expiration date on start up. Ideally, we can remove the iOS code and just rely on the webhook, but this is not acceptable as explained below... Problem It seems that the event data have incorrect subscription expiration dates. In contrast, the API is giving us the right date. We saw this issue while looking at the dashboard events. This user’s last received a “PRODUCT_CHANGE” event. They switched from a monthly to annual subscription using a promotion code, giving them a month trial ending on Sep 12, 2021. This event instead had "expiration_at_ms": 1628876655000, which is Aug 13, 2021. Also, the event didn’t have any promotion code data. However, the API gave us the correct date of Sep 12, 2021. The customer’s entitlements section also has the correct date, noting “Trial conv

2792
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JohanNew Member
asked in Third-Party Integrations
Customize slack messages

Hi, We have configured our Slack webhook to post subscription related events in our Slack server. We would really like for this message to display some attributes related to the user. Is there any way we can customize the payload sent to Slack? Kind regards, Johan

2641
cody
RevenueCat Staff
E
EslamNew Member
asked in General Questions
Add apps on revenue cat "Service Account credentials JSON"

Do I have to create Service Account credentials JSON for each app individually on Google Play or just create one for all apps and use it each time?

2233
sundeep
RevenueCat Staff
A
AlexanderNew Member
asked in SDKs
Non-Consumable Unlock all purchase Restore after moving to RevenueCat

Hi, I had a non-consumable Unlock All purchase in my app before moving to RevenueCat. I’ve had iOS users who purchased it before RevenueCat integration. Let’s call these users User from the past. Recently I moved to RevenueCat and created a new auto-renewable purchase (Subscription Unlock All) using RevenueCat code and removed the old code responsible for non-consumable purchase from my app completely (including the old restore functions that worked). The app has a restore button and it calls Purchases.shared.restoreTransactions for restoring Subscription Unlock All purchases, it works correctly. Now, I would like to Unlock All Features and add the ability to restore purchases for every user from the past who purchased a non-consumable Unlock All purchase before RevenueCat integration. THE QUESTION: Am I right that in a Revenuecat dashboard I just need to add my old non-consumable Unlock All product to the Entitlement that is working for a Subscription Unlock All purchase and this will

3822
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milos lalatovicMember
asked in SDKs
Is it possible to fetch more than 20 offerings?

Our current project contains 22 offerings (all of them have products inside), but when we call Purchases.sharedInstance.getOfferingsWith() offerings object contains only 20 items (same thing happens on both Android and iOS). Is this correct behaivour, because we cannot find this 20 items limit in documentation?

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M
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Alireza NazerMember
asked in General Questions
it goes to Xcode environment instead of sandbox environment

I have two different project one of them uses revenuecat and the other with Qonversion. in the revcat project in-app purchases goes to Xcode environment and the Conversion one goes to Sandbox environment. Devices are the same. Sand box testers are the same. I don't know what is wrong with my revcat project . any recommendation would be appreciated.

4933
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DaygamesActive Member
asked in SDKs
Can experiments be used in certain ways?

We were wondering what kind of experiments were possible. We wanted to make 2 different subscription screens (different designs and layout) and use RC experiments to determine which one converts better. How would we go about this? Is this even good practice and a valid use case for RC experiments?

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D

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