In my DB I have around 600 new Users and in RevenueCat I have over 1800 new Customers, both numbers are from only January 2023. The difference is way out and I can’t figure out why.
Is there any advice on the correct way to filter de Customers so that I can match my DB users with the RC customers?
Also, when I export the data there is some weird information like:
- has_made_sandbox_purchase has 3 different values: t (true), f (false), empty
- is_rc_promo has 3 different values: TRUE, FALSE, empty
- The empty parameter appears in many results in many attributes and its confusing.
Hope you can help me understand why is this and how can I get the correct number of Customers.
Thanks in advance!