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My revenue cat dashboard is not showing the in app purchases from last 3 days and all the purchases are getting refunded automatically. Is this happening with anyone else?

Hi there, we are setting up some products using the new Google Play subscription structure and I was reviewing the RC docs to get some help with naming, however there are a few things that I think might be incorrect. The docs say the following:Click "Add base plan" and fill out the associated fields. Make sure to set a price, and click "Activate". Since subscription products can only have a single base plan with the same duration and renewal type, a good way to name base plans could be <duration>_<renewaltype>, eg. annual_autorenewing.  In Google Play I am able to create multiple base plans with the same duration and renewal type and successfully import them into RC as products. Am I missing something there? Base plan ids do not seem to allow underscore and so the suggested naming convention won’t work. I just wanted to confirm if these are issues in the docs or whether I am mi

In React Native, react-native-iap was used well.But this time, I want to add payment by changing to expo.I don't use google cloud.There were problems from the first.That solution seems too difficult.https://www.revenuecat.com/docs/creating-play-service-credentials I have “no link an exists google cloud project”.  

Hey,I am currently working on implementing Offers and Discounts into my paywall for flutter, and I'd appreciate assistance with a couple of issues I've encountered.Firstly, everything appears to be working as expected for the AppStore. When I inspect the StoreProduct object, I can see that both the introductoryPrice and discounts fields correctly reflect my setup on AppStore Connect. However, the situation is different for Android/GooglePlay. It seems that only the introductoryPrice is being set, and the discounts field remains empty. Can you confirm if my assumption is correct, and Android never populates the discounts field since the PlayStore does not offer that capability?Secondly, I am a bit confused about how to handle purchases of a Package using discounts and intro prices. On iOS, I successfully used the method Purchases.purchaseDiscountedPackage to buy

I have created an application that allows users to try the application feature without attaching the credit card details. Is there any way from revenue cat to try the application for free for a few days without attaching a credit card? 

I occasionally get an error when fetching offerings. This doesn’t only occur in debug but on the production build as well:2022-11-09 16:03:23.930001-0500 MyApp[39824:849629] [Purchases] - DEBUG: ℹ️ API request started: GET /v1/subscribers/$RCAnonymousID:841e99c6a78a4a14b3c78cfd9b256d73/offerings2022-11-09 16:03:24.005633-0500 MyApp[39824:849650] ATS failed system trust2022-11-09 16:03:24.005682-0500 MyApp[39824:849650] Connection 11: system TLS Trust evaluation failed(-9802)2022-11-09 16:03:24.005738-0500 MyApp[39824:849650] Connection 11: TLS Trust encountered error 3:-98022022-11-09 16:03:24.005770-0500 MyApp[39824:849650] Connection 11: encountered error(3:-9802)2022-11-09 16:03:24.006350-0500 MyApp[39824:849650] Task <CF90CCFF-F001-4DE9-BB4F-1ECE50D343C9>.<4> HTTP load failed, 0/0 bytes (error code: -1200 [3:-9802])2022-11-09 16:03:24.006618-0500 MyApp[39824:849634] Task <CF90CCFF-F001-4DE9-BB4F-1ECE50D343C9&g

Hi there!How is trial_period calculated in `/v2/products/` endpoint?1) We have a subscription with an offer in PlayStore with the Eligibility criteria type: Developer determined and the only Free Trial phase, but the data for this subscription does not match the expected values:"subscription": { "duration": "P1Y", "grace_period_duration": "P14D", "trial_duration": null} 2) For AppStore subscriptions, there is no data available at all:"subscription": { "duration": null, "grace_period_duration": null, "trial_duration": null}, even though the subscription has an Introductory Offer with a zero price.

Is there an ETA on when the `purchases-unity` package might be updated to add support for the newer-style Android subscription configurations? My team is getting ready to implement subscriptions for the Android SKU of our Unity app, and I’d rather not redo it all from scratch in a few weeks. :)

When is the update for Google Play Billing Library 5 planned for the Unity wrapper? It seems that the included Android version of RC is a major version behind.Unity wrapper: Android 5.8.2Native Android: 6.5.0

We are in the process of migrating old subscriptions to revenuecat and will do this as we release a new version of our app. We will use the receipts API to migrate all old receipts and I think the documentation is clear it can be used for this.My concern is regarding new purchases of users on the old version of the app, when we have also released the new version. The purchases on the old version will go to our backend and in the old version they would be forwarded and acknowledged straight to google play API, but since we’re moving to revenuecat we would instead like to directly forward the purchase token to revenuecat, and not have to bother with the acknowledging.Will RC acknowledge tokens sent via this API or do RC only acknowledge tokens sent directly from google pub/sub to RC?Should I forward these new purchases at all or just wait for RC to get the message from google pub/sub?

Kochava is a very useful attribution and measurement platform.https://www.kochava.com/Are there any plans on supporting them as an integration?

 I use this code to check the subscription status. Purchases.shared.getCustomerInfo { (customerInfo, error) in self.isSubcriptionActive = customerInfo?.entitlements.all["All Access"]?.isActive == true }When I start the app, the status of the subscription is false (it’s normal) but it goes to true by its own when a view is loaded (no subscription process launched)RenenueCat returns no error and in revenuecat no record appears in the RevenueCat sandbox.Between the subscription state not active and active, please find the debug text :DEBUG: ℹ️ API request completed: GET /v1/subscribers/MyAPP_App (304)

See the link https://developer.apple.com/app-store/promoting-in-app-purchases/Also in app store:App Store Promotion (Optional)To promote this subscription on the App Store, add a 1024 x 1024 pixel promotional image below. It'll appear on your app's product page and when a customer redeems an offer code. Promotional images may also appear in search results or be featured by the editorial team. You can promote up to 20 in-app purchases at a time. Make sure your app supports either PurchaseIntent or paymentQueue(_:shou

I have Apple/Google Notifications linked to RevCat. Every time a user’s subscription is renewed, paused, cancelled, etc, I would like to send/sync that info to the same userId in the RealTimeDatabase,  eg. db schema// anyone under the users ref isn't anonymoususers    -userID_123 // whenever this user’s subscription is renewed/cancelled I need this node to receive the update with the accompanying subscription data I looked at Firebase Integration Docs and it only mentions Cloud FireStore. I went to the Firebase console > Extensions > RevenueCat and it only says that it supports FireStore. I don't use FireStore for my backend, I only use RTDB.

Hello,I’m receiving the following errorRNPurchases.purchasePackage was called with 4 arguments but expects 5 arguments. If you haven’t changed this method yourself, this usually means that your versions of the native code and JavaScript code are out of sync. Updating both should make this error go away.when callingPurchases.purchaseDiscountedPackage(package, paymentDiscount)with the following SDK versions:react-native-purchases 6.3.0 PurchasesHybridCommon 5.3.0 RevenueCat 4.24.1When I append null as an argument in the purchases.js file as part of the method’s definition, similar to the regular purchasePackage method...RNPurchases.purchasePackage(aPackage.identifier, aPackage.offeringIdentifier, null, discount.timestamp.toString(), null)

I am using the Cordova RevenueCat plugin. I've read through the documentation https://www.revenuecat.com/docs/ios-subscription-offers#promotional-offers. The code examples there don't mention Cordova/Ionic. So then, I've looked through the Cordova plugin source code but was still unable to find out how to let a user purchase a product with a promotional offer. Is it possible to allow a user to utilize a promotional offer using the Cordova plugin? If so, how?

I just paid a weekly card, which should expire in 7 days, but the permission expiration time in customerInfo is only 3 minutes  {    "entitlements": {        "all": {            "VIP": {                "identifier": "VIP",                "isActive": true,                "willRenew": true,                "latestPurchaseDate": "2023-07-24T04:58:41Z",                "originalPurchaseDate": "2023-07-05T15:30:55Z",                "productIdentifier": "subscribe_id_1",                "isSandbox": true,                "ownershipType": "PURCHASED",                "store": "APP_STORE",                "periodType": "NORMAL",                "expirationDate": "2023-07-24T05:01:41Z",                "unsubscribeDetectedAt": null,                "billingIssueDetectedAt": null            }        },        "active": {            "VIP": {                "

I have app in production that using anonymous user ids only, no login system. I installed my app to iPhone and get my App User Id from there to add entitlement to myself to test. After I added it to my user id and manual restore in the app - it works, entitlement appear.Then I uninstall my app and install it again to test that RevenueCat will create user id alias for the same device (or Apple id) and that I can restore that entitlement again, but no luck, new app user id didn’t aliases to the first one - it’s just new one without any entitlements.By the way it seems to work when I use TestFlight - after reinstall it aliases and restores my entitlement.Is that bug or something? I thought that it can be the issue with real purchases.

Please forgive my poor English.I am currently using react native,There is no purchase issue in the ios local test (Real device).Currently, it is not possible to proceed with the payment with the following error message on android (Real device).============================================================DEBUG: ℹ️ Vending Offerings from cacheDEBUG: ℹ️ Checking if cache is stale AppInBackground falseDEBUG: ℹ️ Offerings cache is stale, updating from network in foregroundDEBUG: 😻 Offerings updated from network.DEBUG: 💰 Purchase started - product:  com.revenuecat.purchases.models.ProductDetails@8d0ec795  - offering: standardDEBUG: 💰 Purchasing product: beans_12DEBUG: ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A0e02ff09c4ad4e249624e9c4056b9672/offeringsDEBUG: ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A0e02ff09c4ad4e249624e9c4056b9672/offerings 304DEBUG: ℹ️ Requesti

How can we explain the fact that we observe different results in our data for each variant on Experiments and on RevenueCat tables when filtering for each offer? Example for the number of conversions : - On our RevenueCat dashboard, filtering by offer: 51 for the Control variable and 37 for the Treatment variable.- On Experiments: 106 for the Control variable and 123 for the Treatment variableHow can we explain these data differences?

I have installed the lasted version of revenue cat in my expo app and all work fine in IOS but when I created a build to test on android it crashed with ```Your app just crashed. See the error below.com.amazon.a.a.o.a.b: Executing thread must be thread: 2, was: 206at com.amazon.a.a.o.a.a.a(Assert.java:59)at com.amazon.a.a.o.a.a.a(Assert.java:48)at com.amazon.a.a.o.a.a.a(Assert.java:31)at com.amazon.a.a.k.c.a(ResourceManagerImpl.java:50)at com.amazon.a.a.k.c.<init>(ResourceManagerImpl.java:34)at com.amazon.a.a.b(AppstoreSDK.java:171)at com.amazon.a.a.<init>(AppstoreSDK.java:155)at com.amazon.a.a.a(AppstoreSDK.java:234)at com.amazon.device.iap.PurchasingService.registerListener(PurchasingService.java:89)at com.onesignal.TrackAmazonPurchase.setListener(TrackAmazonPurchase.java:107)at com.onesignal.TrackAmazonPurchase.<init>(TrackAmazonPurchase.java:84)at com.onesignal.One

Hi,We just got an email from Apple notifying us that we will be exiting the small business program due to passing the revenue threshold. However I am ensure what date to but in the `exit date` field on RevenueCat? Should it be the start of the next fiscal month?Cheers,Walter

I created a subscription offer that the developer decides when to apply it. In the docs on how to use it there is this Kotlin example PurchaseWith(offer) and then you can do it like that. I am looking in the Flutter SDK and I can’t find a way to do it. purchaseDiscountedPackage() and other functions say “iOS only”. I want to apply a discount named x to this line:Purchases.purchasePackage(offerings!.current!.monthly!);

I have implemented Consumable In app Purchase in my Android and IOS app. When I implemented only in Android the price of products were correctly appearing. When I configure app with iOS now I’m getting IOS products price inside my Android App. I have created two different apps separately for Android and IOS platforms and used different keys inside app on platform conditions based to display in app products with respect to platforms.

We connected stripe to revcat. This allows us to let users subscribe on our own website, and automatically unlock access to the same subscription. We send all our paywall events (Initial Purchase Event, Trial started Event, Trial Converted Event, etc) to Appsflyer; however we would like confirmation that the same paywall events coming from stripe are also making their way to Appsflyer. Can you confirm that it is being taken care of in your implementaion?Also, what attributes can we use to distinguish paywall events that are strictly from the mobile app (revenue cat) versus the ones that are go through stripe? --