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If you are receiving ProductNotAvailableForPurchaseError even after the subscriptions are active in Google Play and RevenueCat, try to create new subscriptions which are in format [subsription]:[base-plan], import these products to RevenueCat and update the product codes in your app.This solved my issue after migration to the new RevenueCat SDK.

Hello, I’m new to using RevenueCat. I’m trying to use Paywalls Footer. How to change the background color of the Footer? I mean the “white” color that displayed over the whole footer. I can’t find option for it!

Looking to integrate paywalls in React Native SDK: https://www.revenuecat.com/docs/paywalls#react-native-beta-installation Am I wrong or is the docs missing for react native displaying the paywall using the SDK?

I want to build a subscription management page in my flutter application, where users can see their current plan and can choose to upgrade or downgrade the subscription.What i do not understand is the following scenario:User with id x, logs into my app for this first time and purchases a subscription. On my backend server he will be marked with a subscription with the help of webhooks. Then he logs into another store account(google/apple) then the one used to make the purchase and he logs into the app with the same user x which currently has a sub on my server. He goes to the subscription management page and sees his current plan as active and wants to upgrade to a higher tier plan. From my understanding he will have no problem upgrading to a higher tier plan, but this will not be an upgrade it will be a purchase with the new account. So he will have a subscription active on the first store account for which he still pays and another active on the new store account for

This is on iOS only. I had a version of my app that only had one-time purchases for the “pro” features access. I made some major updates and transitioned to subscriptions, but decided to honor any previous lifetime purchases in the new version, while no longer offering that particular product for future users. In RC I’m achieving this by using the same entitlement but my current offering no longer includes the old product.The problem is that occasionally I see a new transaction in RC dashboard where the customer info shows they made a previous purchase of the old pro product, followed by them making a purchase of the current product and an entry that says a new alias for them was created. My assumption is that the user is either re-installing or maybe using a new device? In my app, ideally I’d like to avoid this by checking if a user has the old product entitlement already, even if they’ve deleted and reinstalled or switched to a different device. I do have a “Restore” button

I'm new to RevenueCat. I've successfully integrated the SDK for our app's in-app subscription. We have added offers to the subscription, but in the subscription options, we are only seeing the base plan and not the offers. Can you please assist with this? 

I am experiencing this error when I initialize  products. in flutter using Revenuecat. i don’t know how to resolve it it.   W/BillingClient( 4521): getBillingConfig() failed. Response code: 2E/[Purchases] - ERROR( 4521): 🤖‼️ Billing is unavailable. App is in foreground. Won't retry.E/[Purchases] - ERROR( 4521): 🤖‼️ Error getting billing config - DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE.2E/[Purchases] - ERROR( 4521): 🤖‼️ PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error getting billing config - DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE., message='There was a problem with the store.')E/[Purchases] - ERROR( 4521): 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There are no products registered in the RevenueCat dashboard for your offerings. If you don't want to use the offerings system, you can safely ignore th

In my app I have a button for managing sunscription. When this button is clicked the management url is taken from the customer info object and if the user is on the same platform(ios or android) as the subscription, then the app store or google play is opened. If the user is on ios, and the subscription was purchased on android, then the google play subscriptions page is opened in vebview.The problem is when the user is on android and the subscription was made on ios, the vebiew that opens takes the user to an itunes page where it says download apple music. I have 2 questions:Is there a way for a user to manage his subscription that was purchased from an ios device, on an android device? (the management url does not work) If it is not possible what would be the best way to manage this scenario?

Hi there!Have somebody experienced this? Is there a way around it?What happens is: user is presented with a paywall (through an experiment) user go the iOS settings/subscriptions and then change their subscription, effectively choosing the cheapest option (since they can see all in app purchases there)Is this normal? Is there a way around it, to prevent the user from changing their originally presented offer through the A/B experiment?Thanks!

Thanks for developing and operating a great product. Syncing Subscription StatusWebhooks are commonly used to sync a customer's subscription status across multiple systems. Because different webhook events contain unique information, we recommend calling the GET /subscribers REST API endpoint after receiving any webhook. That way, the customer's information is always in the same format and is easily synced to your database. This approach is simpler than writing custom logic to handle each webhook event, and has the added benefit of making your system more robust and scalable. The webhook documentation recommends calling the REST API after receiving a webhook.The reason for this is to avoid having to create custom logic, etc. However, when we want to receive only the common f

Thanks for operating the best product. It has really helped me a lot. Syncing Subscription StatusWebhooks are commonly used to sync a customer's subscription status across multiple systems. Because different webhook events contain unique information, we recommend calling the GET /subscribers REST API endpoint after receiving any webhook. That way, the customer's information is always in the same format and is easily synced to your database. This approach is simpler than writing custom logic to handle each webhook event, and has the added benefit of making your system more robust and scalable. It is recommended to call the REST API after receiving the webhook. If you follow the recommendation and refer to the latest REST API v2 documentation, the `GET/subscribers`

Hi everyone,I am integrating Paywall in an iOS app. Looking for suggestions/recommendations. My use case is that I want to show users of the app a paywall and then create and update related records in my backend database throughout the subscription lifecycle. I want to do this so that I can check subscription/consumption status from the database when API calls are made to the backend. Below are my questions: How do I create these records in my backend service? This (very detailed and awesome blog) https://www.revenuecat.com/blog/engineering/ios-in-app-subscription-tutorial-with-storekit-2-and-swift/ gives an example of making an API call to the backend on successful purchase. Is there a way to do something like this when using Paywall? I am thinking to create the first subscription recor

My paywall has three options:1. Weekly subscription, auto renew2. Monthly subscription, auto renew3. 24 hour “battlepass” (pro features for only 24 hours), one time consumableIn Apple and Google I’ve modeled the battlepass as in app consumables because there is no way to create a 1 day non-renewing subscription (iirc Apple just didn’t provide that as an option).So, my question is, what is the cleanest way to implement this? Right now I’m planning on just having a second “battlepass” entitlement. Then, clientside, I check if the user has the entitlement, and, if so, how much time has elapsed since the purchase time.

Hello, I was wondering if RevenueCat has the Paywall feature’s React Native SDK? I couldn’t see it on the documentation.

I'm using the latest purchases_flutter: ^6.5.0. All setup is done for Android, Apple consoles, and RevenueCat console, and the testing account is properly configured. Subscription purchase works correctly on iOS, but on Android, it displays the following error:   PlatformException(5, The product is not available for purchase., {code: 5, message: The product is not available for purchase., readableErrorCode: ProductNotAvailableForPurchaseError, readable_error_code: ProductNotAvailableForPurchaseError, underlyingErrorMessage: Error updating purchases. DebugMessage: . ErrorCode: ITEM_UNAVAILABLE., userCancelled: false}, null) I have tried the following methods, but they all result in the same error:var customerInfo = await Purchases.purchasePackage(package!); var customerInfo = await Purchases.purchaseStoreProduct(package!.storeProduct); var customerInfo = await Purchases.purchaseProduct("tv_basic_annual");

I would like to use paywall for Flutter.Although I read this description (https://github.com/RevenueCat/purchases-flutter/releases/tag/6.3.0-beta.1), I can not understand how to configure MainActivity.This is my current MainActivity.kt, but I encountered the error: Unresolved reference: revenuecat .package my_personal.appimport com.revenuecat.purchases_flutter.PurchasesFlutterActivity// Paywall Supportclass MainActivity : PurchasesFlutterActivity() {} 

Is it possible to share entitlement between IOS and Android ? I thought it is possible but I could not get EntitlementInfos from CustomerInfo object via same user id. The entitlement surely  shows on dashbord but when I opened my app and saw the logs. it showed empty in the object.. I am woking on sandbox.

I’m following the RC docs for Stripe. I had one questions.  After calling the RC POST receipt endpoint, will RC fire a webhook to my server with the subscription and or trial start event? 

I’ve successfully, it seems, integrate revenue cat with my firebase auth backend. Now I’m wondering what is the recommended customer journey in terms of what they do first? Should I ensure that my users first authenticate with firebase, before allowing them to purchase an in-app subscription?What would happen if they first purchased the subscription and then authenticated on firebase after?Thanks for any help or suggestions.

Hello,I’m currently working on the ability to retrieve the data from RevenueCat via the API v2. Is there a way to have historical data, especially for the count of active subs and trials? Moreover, lots of different information are missing such as the renewal rate or the refund rate. Can we have access to it via the API? Finally, is there a way to split the data on the country or at least create filters to retrieve specific data? 

I don’t know if paywalls do not work in objective-c or if I’m doing something wrong. Well it currently doesn’t work that way and crashes on initialisation:RCPaywallViewController *paywallController = [[RCPaywallViewController alloc] init];[self presentViewController:paywallController animated:YES completion:nil];

I use react native (react-native-purchases 7.4.0) and while executing getCustomerInfo, i get the correct subscription status (It is a renewal in a subscription).{ "activeSubscriptions": [ "rc_5_1m_1w0" ], "allExpirationDates": { "rc_5_1m_1w0": "2024-01-04T09:54:55Z" }, "allExpirationDatesMillis": { "rc_5_1m_1w0": 1704362095000 }, "allPurchaseDates": { "rc_5_1m_1w0": "2023-12-04T09:54:55Z" }, "allPurchaseDatesMillis": { "rc_5_1m_1w0": 1701683695000 }, "allPurchasedProductIdentifiers": [ "rc_5_1m_1w0" ], "entitlements": { "active": { "month": [Object ] }, "all": { "month": [Object ] }, "verification": "NOT_REQUESTED"

My app has a lifetime subscription in-app purchase (for removing ads). I’ve used RevenueCat from the start, 4 months ago, and it worked flawlessly until now, both with regular paid purchases and promo codes. Users redeemed the code in the Play Store and the next time the opened the app the purchase was in their entitlements.A few days ago I found out that nothing happens anymore when a user redeems a promo code. Those kind of purchases are still regularly processed by the Play Store but now they don’t appear in the “overview” section of RevenueCat, and when the app retrieves the customer info (even after trying to restore the purchases, of course) there’s no sign of their existence. Regular purchases still work, apparently.I’ve tested with several users, even from different countries: same outcome.I’m pretty sure that the entitlements obtained with promo codes in the past still work; the problem occurs only with new attempts that have been made last month. The c

Contacted support already about this issue and received a response asking me to try enabling debugging but I replied back to say that the code snippet I provided included this linePurchases.setLogLevel(LogLevel.debug);Which as far as I know enables debugging so it was already on. Two days on I never received another reply from support so I’m trying here.I'm using the code below with revenue cat testing with a sandbox user in my flutter app. The apple in app purchase window appears, I purchase, input the password and it goes to the next screen to finish the purchase but I never actually see "Purchase successful. Ads removed!" printed. The public_sdk_key must be correct since the correct offerings are found. Of course the keys and IDs below are not the ones I'm using for testing, I am using the correct ones. I have created a non consumable in app purchase in app store connect and it's status is 'ready to submit'. pubspec.yaml import =

I have four Google Play subscription types:Standard Monthly - $5/monthStandard Annual - $50/yearPro Monthly - $10/monthPro Annual - $100/year We are struggling with the following scenario:A user pays for Standard Annual then quickly changes their subscription to Pro Monthly (e.g. they only use 1/10th of the standard annual entitlement).Where does the value of the unused Standard Annual entitlement go?We would like the unused value of the Standard Annual entitlement (e.g. $45) to be credited to their account and used for their Pro Monthly payment - is this possible?