Question

How do you structure offerings and packages if you have two Tiers (e.g. basic and pro)?

  • 28 February 2024
  • 3 replies
  • 65 views
A
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Hi all,

 

I don’t think I’ve been able to find a clear answer to this so I thought I’d try asking here.

 

Simple scenario: I have monthly and annual subscriptions for a Basic tier and a Pro tier. I want to present both tiers to the user at the same time so they can choose whether they want basic or pro.

 

When I tried this with a single offering, I found that when I pull in all 4 packages then I can’t really separate them by tiers because I don’t really know which is which.

 

So I was thinking of having two offerings instead, one for Basic tier and one for Pro, each would have 2 packages (for monthly and annual). Would that be an acceptable practice to go about?

 

Thanks.

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3 replies

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It would help if offerings.current.availablePackages[].product displayed which entitlement the product belonged to, that way at least I can do some manual filtering to show the packages based on the entitlement.

 

But otherwise I’m forced to use 2 different offerings, one for each entitlement. Which in itself isn’t that bad, but then we are losing out on using experiments.

H
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Hi, rather than having two offerings, I would recommend reflecting this in the product names. Such as doing monthly.basic, monthly.pro, annual.basic, annual.pro – this approach tends to work well for most developers. 

A
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Hi, rather than having two offerings, I would recommend reflecting this in the product names. Such as doing monthly.basic, monthly.pro, annual.basic, annual.pro – this approach tends to work well for most developers. 

Hi @Haley Pace , I have considered that but it seems a little bit too hacky.  Moreover, what you’re suggesting is not entirely possible because automatically-generated package identifiers cannot be duplicated for the same duration, i.e. if I create one Monthly  (generated $rc_monthly) then I cannot have another  Monthly. So I’m forced to use Custom package identifiers.

 

I feel like support for having multiple tiers and entitlements is an after thought when it comes to structuring them properly and makes it very cumbersome.

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