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I’m trying to test making a purchase on iOS but the purchasePackage method just hangs and does not resolve or throw and error.  I’m currently using a physicial device with iOS 17.4.1, I’m using capacitor in vue 3 with @revenuecat/purchases-capacitor 7.5.9. My xCode is 15.2. I’m able to get the offerings no problem and pass it to the purchasePackage method but nothing happens, the payment sheet does not appear. I left if for like 10 minutes and it still did not appear or throw an error. Any help would be appreciated 

Hello, I’m close to finishing development for a new app. I want to give all new users Lifetime PRO for free without having to go through a paywall as some users will reject it even if it says FREE on apple’s confirmation modal.

I have the following error when I run the SwiftUI application on the devise (iOS) or via the iOS simulator:---🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty---How I initialise the RevenueCat SDKimport SwiftUIimport RevenueCatimport RevenueCatUI@mainstruct SpeedApp: App { init() { Purchases.logLevel = .debug Purchases.configure(withAPIKey: "...token...", appUserID: "1") }

Hi there,Apologies if this has been asked already - I was trying to create an App Store Connect API Key to connect RevenueCat as per this App Store Connect API Key Configuration | In-App Subscriptions Made Easy – RevenueCat However, Apple shows this message when generating the key saying it cannot be used with Third Parties. I am concerned that RevenueCat will be considered Third Party and break this term and condition. Am I being overly paranoid? 😄 Is this something a dev shouldn’t be worried about? Thanks so much!

Directly after initializing the RevenueCat SDK in my AppDelegate.didFinishLaunchingWithOptions method, I call `Purchases.shared.appUserID`. I briefly looked into the implementation and saw that `IdentityManager.currentAppUserId` (which is used by `Purchases.shared.appUserID` to retrieve the actual id) uses a `fatalError` when no cached app user id is present:```    var currentAppUserID: String {        guard let appUserID = self.deviceCache.cachedAppUserID else {            fatalError(Strings.identity.null_currentappuserid.description)        }        return appUserID    }```My setup:```Purchases.configure(    with: Configuration.Builder(withAPIKey: "...")        .build())Purchases.shared.delegate = selflet appUserId = Purchases.shared.appUserID // <- safe?```I assume, that the initialization process via `Purchases.configure` is synchronous and that I can safely ca

Hello, I'm getting “something goes wrong error” on Android. It was working in the past but started not working suddenly.  What I have and I have tried so far:My app is live, was released on Google Play Store I went through the Checklist I tried to set a new application on RevenueCat but it’s still the same. I can get all the products on the app I tried to buy a product both on development & live it gives the same error. I tried a different account (in case my account can be problematic), it’s the same When I run logcat, it gives me these two things  I don’t know what to do now and I don’t get if the problem is on RevenueCat side, my Google Play Account or the code. I’d appreciate any help

Hello !I’m using Flutter & RevenueCat for my app since a few months, and I’m on my way to make my app available for multiple countries.I followed the docs to add localizations on both store, and everything seems to be good on my side.In my app, the device’s locale is used as default language but I leave the choice to the user to change it in the application settings.By doing that, I noticed that the informations fetched from revenue cat was still on the original language. I was wondering if it’s possible to change it on runtime ? How could I handle this scenario ? I found a related topic but I’m not sure if the answer is still up to date or relevant. If you have encounter the same situation, can you give me some hints ?Thank you for your time !

Currently react-native-purchases library works great for both iOS and Android. On the other hand whenever we implement react-native-purchases-ui, it will only work for iOS but fails in Android with this duplicate class error:com.atlassian.commonmark:commonmark:0.13.0) and jetified-commonmark-0.21.0 (org.commonmark:commonmark:0.21.0) Duplicate class org.commonmark.internal.HtmlBlockParser found in modules jetified-commonmark-0.13.0 (com.atlassian.commonmark:commonmark:0.13.0) and jetified-commonmark-0.21.0 (org.commonmark:commonmark:0.21.0) Duplicate class org.commonmark.internal.HtmlBlockParser$1 found in modules jetified-commonmark-0.13.0 (com.atlassian.commonmark:commonmark:0.13.0) and jetified-commonmark-0.21.0 (org.commonmark:commonmark:0.21.0) We’ve tried everything from downgrading libraries, upgrading our react builds, etc. That error just does not seem to go awayWe’ve searched our project and arent using any commonmark packages or anythi

Hi everyone,I'm currently experiencing two issues with my app while testing on TestFlight: sandbox transactions are not going through, and there's a looping problem during the transaction process. Despite having everything configured correctly, these problems persist. Here are the details of my setup, the steps I've taken so far, and some code snippets for reference:Setup Details:App Configuration:App ID and Bundle ID are correctly set up in App Store Connect. In-app purchase product IDs are configured and match those in the RevenueCat dashboard.RevenueCat Configuration:API keys are correctly set up and match the ones used in the app. RevenueCat is initialized early in the app lifecycle with Purchases.setLogLevel(Purchases.LOG_LEVEL.VERBOSE).Testing Environment:Testing on iOS devices through TestFlight i

Hello RevenueCat Team,I recently submitted my app to Apple, but it has been rejected twice because of Guideline 2.1. According to RevenueCat documentation, the steps that Apple cited as problematic are already automatically managed by RevenueCat, which makes the claims by Apple simply incorrect.I have thoroughly reviewed the specific error mentioned by Apple and, after a detailed examination, I can confirm that the issue does not exist in my app. Additionally, I am unable to place and test my app on TestFlight as it was previously removed for a different reason.Given this situation, I'm unsure how to proceed. Could you please advise on what steps I should take next? Best regards.  

I have a Mixpanel event that tracks anytime a user has selected a plan and then presses the button to apply that plan or purchase it. The numbers for those events are much higher than the numbers I’m seeing in RC. Why would this be?I’m guessing it could be from when users cancel the action after they get their native UI element popping up to actually make the purchase. If this is the case, can I track that cancel event somehow? Or can I track the actual purchase event from that native UI element? Additionally, if this is the case, what would be an acceptable/expected rate of users backing out from this screen? I want to be sure that there isn’t something else happening here.

I am trying to use invoices api for my iOS app to verify payments.It’s unclear to me if the invoices api is in beta or not due to seemingly conflicting information.In the RevenueCat Documentation “RevenueCat Billing … currently in beta”: ​​​​In the API V2 Documentation In the above screenshot we don’t see any warning for beta use. Is this api get request reliable for production use to verify how many invoices have been processed by a given customer? If yes, how long until after the payment is processed do the invoices updates (minutes/hours/days?). Also what is the lifetime of invoices. Do they never expire?  Thanks 

is there any way to check if the user already took the trial? I want to know this information to stop showing the ad for the trial because already took it one time

Hi. I'm still evaluating whether to use RevenueCat. I have a use case where I verify the subscription status of some user in my server. The REST API v2 docs mention fetch_token in the param. Is that required or is app_user_id sufficient on its own? It says fetch_token is the app store receipt file for iOS in API v1 docs but how do I get that in flutter SDK? Thanks!

Hello!I wonder what the best way is to show a discount to a user after they have canceled their subscription. I want to show a different paywall to the user. I am using the Capacitor Plugin and a custom paywall.Is there a good guide on this topic?Ist the preferred way to use the new targeting feature?Kind Regards,Marius

I am already using revenuecat with Google Play for one app. Now I am going to release a second one that also has inapp products.Do I need do create a second service account in Google Play? (https://docs.revenuecat.com/docs/creating-play-service-credentials 2.) 2. Create Service AccountNext we need to create a service account. This is done from the Google API Console. 2a. Select Create Service Account Or can I use the one I created for my first app also for the second one?There is no guidance whatsoever if you have several apps and the whole pricess seems very complicated at first glance. I don’t want to break anything in my actively selling app.

Sorry new here, can where i can get a Order form? 

Here is a Paywall I created on the RevenueCat Paywall system. Then I created a localization string in my Xcode project: I also created other localization string, but in the app, only the “Full access just for ...” part not translate. Did I do some part wrong?  In the simulator, as you can see other contents has been localized, except for the “full access ..” line. 

Hi,I am looking to implement a PaywallFooterViewController is my UIKit based app. However I am unsure about a few things. I have the FooterView presenting over the top of a view, but the space above the FooterView is dimmed black and obscures the view behind it. How do I change it so the view isn’t black?And when I pull down on the FooterView to dismiss it, is there a way I can run a block of code that will dimiss the view behind it as well? Many thanks!Dan

Can RevenueCat track if a user has used up a consumable product? Let say a user bought a pack of 100 tokens and the user has used up 50 tokens already, can RevenueCat track that or it should be handled in my own Backend?

Do you plan to bring condensed footer in flutter too?

In subscription retention chart, I found the increase of subscribers count compared to previous month.As you can see the screenshot below, the number of subscribers who continues for 5 months is 4. But the one who continues for 6 months increases to 5. What happened here?I expect the number of subscribers is only decreasing, never increase.Thank you for any help in advance. 

@kaitlin  This is the second post related to the same issue: This time, I’m a 1000% sure there is an issue on the RevenueCat part of the integration.I did tests and when RevenueCat sends an event to MixPanel or update my users profile in MixPanel it also changes the User’s location to its servers location: Ashburn, Virginia, USA.The support team has not been able to help me fix it yet and that’s why I’m here again, to try to reach more people from RevenueCat’s team to help me escalate this.To all RevenueCat users, please if your source of truth is MixPanel and you need to know where are your users from, I suggest you to review correctly the information, compare your events location vs the user’s location

I have added RevenueCat follow the guide with SPM in my project. But when I `import Purchases’, I got No such module 'Purchases' error.Follow this link to set up API keys in project.https://www.revenuecat.com/docs/platform-resources/apple-platform-resources/swiftui-helpers  

We are using the RevenueCat Paywall feature and have populated the `Package details for an introductory offer` field thusly: `First month free, then {{ price_per_period }}`We have waited 24 hours to ensure propagation from Apple. We have used brand new Apple accounts for testing.We have completely removed the app from testing devices, reinstalled, and signed up fresh.We cannot get the Introductory Offer to display in the paywall as a Free Month as defined in the Apple Developer Portal.