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Hello, I’ve a Flutter app available on several platforms, iOS/iPadOS/macOS and Android/AndroidTV. Everything works well but I’m facing an issue on Amazon Firestick. I know revenuecat supports Amazon Store IAP but I can’t publish my app on this store and users install it via apk direct link. So on this platform I disable IAP and just want to login user and check CustomerInfo to see if there is any subscription purchased on another platform. I don’t know how to implement this, if I call the configure(configuration) method which Api Key should I use ? Can I use the android api key even if app is running of Amazon FireOS ? I tried to just login user because the dart documentation says : This function will logIn the current user with an appUserID. Typically this would be used after logging in a user to identify them without calling configure But when I call Purchases.login(userId) : kotlin.UninitializedPropertyAccessException: There is no singleton instance. Make sure you configure Purchase

In the doc “Using RevenueCat with SwiftUI”, https://www.revenuecat.com/docs/swiftui-helpers, they use “import Purchases” all other places in the support documentation “import RevenueCat” is used. Should I shift to “import Purchases”?

I have a problem in handling slow test card , approves after some time in android sandbox testing . if somebody know how to handle this in React native then please help

purchaseProduct is now deprecated. Please don’t remove it. The first reason is that it is the most simple solution to buy a product. You just need one line of code and the identifier string (no object like the other solutions). It could also be the first starting point for beginners, so they don’t have to learn stuff they don’t need. E. g.: Learn purchaseProduct Do you have often changing products or need more data about a product? Now learn getProducts + purchaseStoreProduct You need to switch between product bundles (e. g. A/B Tests)? Use getOfferings+purchasePackage You need even more? Paywalls… The second reason is that any other solution then purchaseProduct requires always to connect to RevenueCat to fetch the products/packages/offerings etc. This is bad for GDPR, because it's most of the time not requested by the user (tracking)

hello! I am wondering if both events are sent in parallel to Mixpanel in following use cases: User cancels the trial period: rc_trial_cancelled_event and rc_cancellation_event both, or just the trial one? User keeps the subscription after the trial period: rc_trial_converted_event and rc_renewal_event both , or just the trial one? I am asking because of the Trial flow descriptions in the webhook section of the documentation, where trial events are not present: https://www.revenuecat.com/docs/event-flows#initial-purchase-flow I am wondering how this translates into the events sent towards the Mixpanel.

I’m hitting a bit of a wall getting the RevenueCat/Stripe integration up and running, mainly because I haven’t found a good path for testing test/sandbox subscriptions. I can do testing against Stripe Live, but that isn’t really a good solution.. Stripe seems to only allow installation of the RC App in Live mode. It also appears that RC only allows one Stripe integration per project, meaning that I can only have one webhook config for Stripe with one Stripe webhook secret. I don’t want to (lol), but it seems like I could: Create a second RC project and attach the Stripe Test webhook there. Proxy the Stripe Test web hooks, and forward them onto RC. I haven’t tested this, so I haven’t verified if the checks on RC endpoint would allow these coming from a different source. Test in Stripe Live mode. Do I have any better options? I’m hoping I’ve just missed something that makes this really easy. Thanks in advance.

I’ve successfully managed to make my first sandbox subscription purchase with an iPhone device, in a React Native app. Now I want to cancel this sandbox subscription to try my workflow again. According to App Store Connect: As you can see in the screenshot above, Apple writes: “To repeatedly test common in-app purchase scenarios for a sandbox tester, click Edit to clear their purchase history.” I have cleared their purchase history but the subscription remains in RevenueCat: Aren’t App Store and RevenueCat synced? How can I easily cancel a users subscription everywhere (in sandbox environment)? I’m basically trying to figure out the smoothest testing workflow for purchasing subscriptions, cancelling them and retrying the whole process, many times.

I would like to ask is it possible to purchase for example Item 1 and Item 2 (may or may not be a subscription) at the same time on the checkout?

I have seen this error sometimes: Cannot read property 'productIdentifier' of undefined Why would RevenueCat have an incomplete response when: const info = await Purchases.getCustomerInfo(); Then I access by: info?.entitlements?.active?.[entitlementName]?.productIdentifier This only seems to be in production, of course.

Hello RC team, We're encountering a problem on Android. When calling getCustomerInfo(), the result shows that the user doesn't have any active subscriptions. However, when attempting to subscribe, the response indicates that we are already subscribed, resulting in rejection.Also, one user is subscribed multiple times on the same product in Dashboard even if we created unique id in configurationFeels like, Dashboard and getCustomerInfo are not in sync. This is the setup.If you need some additional information, please, let me know. const aplleApiKey =REVENUE_CAT_APPLE_API_KEY; const androidApiKey = REVENUE_CAT_ANDROID_API_KEY; const uniqueId = UNIQUE_ID useEffect(() => { const setup = async () => { if (Platform.OS === "ios") { Purchases.configure({ apiKey: aplleApiKey, appUserID: uniqueId, }); } else if (Platform.OS === "android") { Purchases.configure({ apiKey: androidApiKey, appUserID: uniqueId, }); } }; setup().catch(console.log); }, []); function for checking user’s subscrition which

ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.) I have this issue and try to recreate RevenueCat project and AppStore Store Kit to solve this issue.I am using Flutterflow for iOS app. I have checked all steps to use in-app purchase(lifetime). Please help me

Hello, I’m using RevenueCat in my Flutter-based application. In my app, there is an authentication (login/register) system. To reference the user, I call Purchases.login('backend_app_user_id') whenever a user logs in or registers, so it updates the user ID. I’m also using Purchases.addCustomerInfoUpdateListener to listen to changes in CustomerInfo. I call this function once at the launch of the application, and later it automatically recalls itself whenever some changes happen in the CustomerInfo. That’s how it is supposed to work, right? However, the problem is that whenever I call the Purchases.login method, which basically updates the user ID and CustomerInfo object, Purchases.addCustomerInfoUpdateListener doesn’t respond to this change. It doesn’t fire the addCustomerInfoUpdateListener whenever I call the login method.

Hi! I am wondering how Twitch does a generatic subsciption IAP. Looks like they have only one subscription “1Sub Token”, but when you try to subscribe to individual users, it displays the username next to the checkout flow. E.g., in the screenshot “Subscription - Asmongold”.

I successfully tested subscriptions using my own account on both Android and iOS platforms, encountering no issues. However, when attempting to use different accounts, the subscription is not recognized. My app is currently published on Google Play's internal testing track. I've learned that it should be on the closed testing track, but this requires providing an account for review. Before the review is approved, how can I ensure that accounts on my invite list can successfully subscribe? Or internal testing track should work too, just something wrong from other side?

Hi, I’m using UIKit so I don’t know if this is also a problem with a SwiftUI implementation, but I just noticed a major issue with RevenueCat Paywalls. When you’re using an iPad (or an iPhone Pro Max in Landscape mode) and setting up the paywall with displayCloseButton: true, the paywall is either completely blank or with a split-view menu on the leftI tried a bunch of stuff to try to lock the PaywallViewController to portrait mode but none of it worked. I upload a screenshot took on an iPad Pro 11’’ running iPadOS 17 and the 2 others are from my iPhone 15 Pro Max running iOS 17. (the same bug happens on iOS 15 and 16)

Background: I can issue and test Android refunds via the RC dashboard. I can issue and test Stripe refunds via Stripe dashboard (note the difference between refund and cancellations in Stripe!) How do I issue a refund in iOS Sandbox testing?

I have a subscription in my app that allows the user to “redeem” 6 times each month. I keep track of that in an external database. My app uses anonymous ids only – there’s no login or accounts. How can I reliably get the same App User ID when a user opens the app, creates a subscription, or reinstalls the app? I find that it’s constantly changing.

Hello, Is there a way for an administrator to manually assign an app user ID directly in the dashboard when it cannot be assigned in the app for subscription information? I would like to know if there is a way to assign the app user ID directly without going through the dashboard. Thank you.

I’ve implemented moving from paid → subscription in one of my apps and I’m not seeing the version numbers I would expect in PurchaserInfo. Here are 3 examples from Production users: "original_application_version": "1", "original_purchase_date": "2021-03-01T03:46:37Z", Version 1 of this app was never released, this should be version 2. "original_application_version": "4", "original_purchase_date": "2021-10-25T12:46:48Z", Version 4 of this app went live on 1st Feb 2022, this should also be version 2. "original_application_version": "2", "original_purchase_date": "2022-02-02T04:56:03Z", Version 2 ran from 20th Oct 2020 to 26th Jan 2022, this should be version 4. This is currently causing me to grant free access to users that shouldn’t have it and not grant free access to users that should!! Should I just be using originalPurchaseDate?

I’m using the following API to get the user’s state: `https://api.revenuecat.com/v1/subscribers/:id` Unfortunately, the API is not returning back the upgraded package while the user is in TRIAL period. Here is my typical user flow: User subscribe for 3 days trial period (this package is extremely limited, that way we could push the users to upgrade their subscription) User upgrade the subscription on trial period. (At this point I can not see the upgraded package neither in the “entitlements” nor in the “subscriptions”) When a customer upgrades products during an introductory period (including a free trial), Apple does not cancel the introductory offer but instead keeps the introductory offer active in addition to the upgraded product. So in these cases you can expect two products in the same Subscription Group to be active simultaneously. According to this documentation: https://www.revenuecat.com/docs/managing-subscriptions I assume that the API should return this information

I have one simple entitlement/offer/product (package) definition for a yearly subscription with a 7-day trial period for new users who didn’t have any subscription before. Now, I would like to get the user’s eligibility for the trial period directly from Google Play, but as far as I see it, this is currently not possible. So instead, I’m using CustomerInfo.allPurchasedSkus.isNotEmpty() to check if a user is eligible for the trial period. If this check returns true (it’s not empty), then it means the user has bought a subscription before and therefor is not eligible for the trial period. Unfortunately, this gives me mixed results - sometimes this check works correctly and sometimes not. So my question is, what’s a 100% bulletproof way of checking a user’s eligibility for a defined trial period?

Is a subscription still considered active if the user has cancelled - but the subscription hasn't reached the end of the current period? For example if I cancelled my subscription today, but billing would have restarted on the 25th, am I considered an active subscription still in RevenueCat until the 25th? Or does the churn reflect today since I cancelled today? We have noticed some of the number of subscribers changing like on Jan 1 it was 63 but then changed to 64 randomly later. We are wondering if the above reason is the reason for the RevenueCat subscription numbers varying slightly over time.

The newly created application, which has not yet submitted an App Store, is directly connected to IAP. You can get the test goods, adjust the payment and pay successfully. But Apple returned the payment result to show an error. Specific information: ERROR: Error Domain=RevenueCat.ErrorCode Code=2 "There was a problem with the App Store." UserInfo= {readable_error_code=STORE_PROBLEM, source_file=RevenueCat/SKError+Extensions.swift:64, source_function=asPurchasesError, NSUnderlyingError=0x280892310 {ErrorDomain = SKErrorDomain Code=0 "An unknown error occurred" UserInfo= {NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x280893060 {ErrorDomain = ASDServerErrorDomain Code=3539 "does not provide information about purchases within App. Please try again later." UserInfo= {NSLocalizedDescription= does not provide information about purchases within App. Please try again later. }, NSLocalizedDescription=There was a problem with the App Store.}

Hello! We are wondering how hard of a requiremente is the min sdk 24 in the latest version of the Android package. Researching a bit it looks like it’s only used in the new Paywalls UI feature. Would it be safe to not increment the minimum sdk if we are not using the Paywalls UI functionality? Currently our minimum is 21, and we would like to avoid incrementing it if possible. We are using RevenueCat on Flutter, if that makes any difference. Thanks in advance!

Hello we are hitting a deadend when we try to retrieve offerings when using flutter and amazon our flutter package purchases version is 4.0.0 and we are using amazon.alpha4 we tried everything possible to get the offerings but everything failed, I have read the community posts here, and tried github posts on revenuecat repository, and I couldn’t find any information or fixes. We tried using the app with live app testing and with app tester on amazon and both didn’t work. here is the console: D/[Purchases] - DEBUG( 4941): ℹ️ Products request finished with result SUCCESSFULD/[Purchases] - DEBUG( 4941): ℹ️ Retrieved productData: {}D/[Purchases] - DEBUG( 4941): ℹ️ Product data is emptyD/c ( 4941): In App Purchasing SDK - Sandbox Mode: sendGetUserDataRequestD/c ( 4941): In App Purchasing SDK - Sandbox Mode: handleResponseD/[Purchases] - DEBUG( 4941): ℹ️ User data request finished with result SUCCESSFULD/[Purchases] - DEBUG( 4941): ℹ️ Requesting Amazon products with identifiers: cvium_sub_1m