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Question

How long does it take for a paid subscription to show up on the revenueCat board?

  • August 27, 2024
  • 2 replies
  • 128 views

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I just released my app a couple of weeks ago and I had some issues but I think I have rectified those. 

I then installed the app on my phone and I went through the subscription process and it worked. I got the paywall and the apple payment went through etc. This was about 2 hours ago. RevenueCat is still not showing this subscription. How long does it take before I see this? 

Thank you. 

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2 replies

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  • Author
  • New Member
  • 1 reply
  • August 28, 2024

It took approximately 3 hours, but the subscription worked.


Michael Fogel
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  • Dedicated Contributor
  • 382 replies
  • August 29, 2024

Hey There,

 

Do you have platform server notifications set up yet? RevenueCat does not require server notifications from the App Store, however doing so can speed up webhook and integration delivery times and reduce lag time for Charts. I recommend setting this up to ensure that these are sent in a timely manner which should help with the issue that you saw here. More information on this can be found here: https://www.revenuecat.com/docs/platform-resources/server-notifications/apple-server-notifications

 

Let me know if that helps! 


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