Skip to main content

Issues with Missing Webhooks for RENEW, CANCELLATION, and EXPIRATION Events in Sandbox Testing

  • 27 August 2024
  • 1 reply
  • 6 views

I’m currently testing in the sandbox environment. The INITIAL_PURCHASE webhook is being delivered correctly, but I’m not receiving the RENEW, CANCELLATION, or EXPIRATION events.

 

What’s strange is that when I resubscribe, both the INITIAL_PURCHASE and the previous EXPIRATION events are delivered together at that time.

 

Can you help me understand why this is happening and how I can ensure that the RENEW, CANCELLATION, and EXPIRATION events are sent as expected?

Hi @ot-db8279,

Is RevenueCat attempting to deliver the renewal webhook? Try going into the customer history, click a renewal event in the timeline, and check under Integrations - what events do you see?

Reply


Terms & ConditionsCookie settings