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2260 Posts
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luckspHelper
asked in General Questions
V2 Paywall displays on Simulator, not actual device

I am getting the V2 Paywalls setup.  I have it working on my Simulator just fine.  Now I am testing an actual device & my Paywall gets stuck.the `applicationId` is the same on both. I was originally calling `await Purchases.getOfferings();` so I could show my custom loading instead of the loading paywall UI.  But that was getting stuck also.There are NO errors in my logs.   I  do have `MISSING_METADATA` warnings, but isn’t that OK because it’s a “DEV” bundle and will never actually be submited for approval.  Plus, it renders on the simulator.  That being said, I have added screenshots so they’re now “Ready to Submit”. Is there something different about my physical iPhone compared to simulator? Android is OK on both simulator & device

26120
alejandra-wetsch
RevenueCat Staff
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cixous-aurelien-88899aNew Member
asked in General Questions
403 Cloudfront error on GET /v1/subscribers/{id}

Hi, Does anyone ever encountered randomly this issue in the lasts few days ?I’m getting that using a Firebase Cloud Functions, never been able to reproduce using Postman... GET /v1/subscribers/{id}  return 403 with : data: '<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">\n' +'<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">\n' +'<TITLE>ERROR: The request could not be satisfied</TITLE>\n' +'</HEAD><BODY>\n' +'<H1>403 ERROR</H1>\n' +'<H2>The request could not be satisfied.</H2>\n' +'<HR noshade size="1px">\n' +'Bad request.\n' +"We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.\n" +

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kaitlin
RevenueCat Staff
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vidus6New Member
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rohit-38031eNew Member
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VincNew Member
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sathyaNew Member
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Clarification on PRODUCT_CHANGE webhook behavior during plan changes

I’m integrating with RevenueCat webhooks to track subscription plan changes across iOS and Android. From the documentation, I can see the following events are emitted when a plan change occurs: Android: PRODUCT_CHANGE,INITIAL_PURCHASE iOS: PRODUCT_CHANGE,RENEWAL My questions: Can I rely solely on the PRODUCT_CHANGE event to handle corresponding plan changes in the backend for both iOS and Android? Does the PRODUCT_CHANGE event guarantee that the payment has been processed successfully, or is it just an indication of the plan change attempt? In the case of a payment failure during a plan change, what happens to the subscription? Does the existing subscription continue until the end of the billing period? Or would RevenueCat emit an

823
jeffrey_bunn
RevenueCat Staff
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peter-be37bbNew Member
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aj aj ajNew Member
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moritz-cooks
moritz-cooksNew Member
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Gohan HangoNew Member
asked in General Questions
Offer Codes

My main question is:Is there another way to implement offer codes aside from using Apple’s native offer code redemption either through URL or Purchases.shared.presentCodeRedemptionSheet()? Context:The apple store connect is really restrictive when it comes to offer codes.Like only having 10 offer codes per subscription. That is important because we plan on using this for affiliates and if we have more than 10 affiliates, we have to make another subscription of the same price but different identifier, and that doesn’t seem like a good solution. This adds up to the fact that RevenueCat’s webhook records the offer code name in the webhook instead of the custom code name.Custom codes are always unique and considers even deactivated offer codes or custom codes. We don’t know how many users our affiliates would get and there’s a set maximum of 25000 redemptions for a custom code which means if that is exhausted, people can’t use that offer code any

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joan-cardona
RevenueCat Staff
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rohit-38031eNew Member
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dev99Helper
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michael0912New Member
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Guideline 3.1.2 - Business - Payments - Subscriptions

Hi everyone, my app is keep getting rejected. I made sure the annual price is displayed correct and monthly price on the paywall and I have 3 day free trial.  Guideline 3.1.2 - Business - Payments - SubscriptionsWe noticed that one or more of your auto-renewable subscriptions is marketed in the purchase flow in a manner that may mislead or confuse users about the subscription terms or pricing. Specifically:- Your auto-renewable subscription promotes the free trial or introductory period for your subscription more clearly and conspicuously than the billed amount.Next StepsPlease revise your auto-renewable subscription purchase flow to ensure that the billed amount is the most clear and conspicuous pricing element in the layout. Any other pricing elements, including free trial and calculated pricing information, must be displayed in a subordinate position and size to the total billed amount. Factors that

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RevenueCat Staff
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vidus6New Member
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mrb-consulting-servicesMember
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john-wieseNew Member
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How to test restore purchase scenario

I haven’t found any good resource/answers for this, if there is something please point me to it.My app keeps getting rejected (has been in the store for years and the purchase of ad removal has been in for over a year now) with my latest update. They tell me that I need to have a dedicated “restore”, which I do. I check for the entitlement being active and if it is I then check to see if I am supposed to showing ads. Basically if showAds==true and entitlement==false show “Remove”, if showAds==true and entitlement==true show “Restore” else show nothing. I’ve done some basic logging and testing but what I can’t seem to figure out how to test is the restore scenario. I have a sandbox account setup as well as the simulator with the storekit setup.  I can install the app from XCode, run it, make the test purchase and all works as expected. How do I test the restore though? That requires removing and reinstalling app, which appears to also reset my purchas

845
guilherme
RevenueCat Staff
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serlarosa_vitaNew Member
asked in General Questions
Adding custom attributes to Experiments?

Hi there!We’re eager to test A/B testing functionalities on RevenueCat, but we realized this is actually not possible because it doesn’t support custom attributes.We already use custom attributes to display specific paywalls to defined partners’ users. If we run a test, we don’t want users coming from partners to enroll in the experiments (they still need to see the usual paywall as defined per partner agreement!).Anyway, in the enrollment rules, we can’t make sure we use the same custom attribute we use in targeting. This is frustrating: it’s a blocker for us on running experiments. For the company this is getting a concerning issue, as we’re looking to validate our product proposals by defining its more appealing bundles and prices.We have cool feature there, but we can’t currently use it, and given our use case, I suppose it’s pretty common issue. When are we going to get this?

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chris_perriam
RevenueCat Staff
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sanjay-2884e2New Member
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dmitri-mirakyanNew Member
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jasonholtdigitalNew Member
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SMSNew Member
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hüseyin-koç-736166New Member
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rcuser1721New Member
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kubraNew Member
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Android getOfferings() Returns Empty Packages While iOS Works Fine

Hello,We are experiencing an issue where Android subscriptions are not showing up in RevenueCat, while iOS works perfectly. On iOS, getOfferings() returns the products correctly. However, on Android, even though the subscription is published in Google Play Console and added to the Offering in RevenueCat, the availablePackages list comes back empty.Current situation:Subscription and base plan are Published in Google Play Console.In RevenueCat, the product android.pro.plan:androidproplan is added to both the Offering and the related Entitlement.Our device is added to the license testing list, and the app is installed via the Play Store.Purchases.configure() is called correctly with the right API keys.The exact same setup works fine on iOS.In this case, what could cause getOfferings() to return empty on Android?Thanks.

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alejandra-wetsch
RevenueCat Staff
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ib-f1d3b1New Member
asked in General Questions

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