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Question

Error fetching offerings

  • February 7, 2026
  • 2 replies
  • 37 views
A
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Everything should be good to go and yet it isn’t. 

 

The app has subscriptions set up both in app store connect and revenue cat and it seems everything matches. The app is also our default app in revenue cat so it is not hitting the wrong app. 

 

The screenshot is from testflight so no its not a storekit issue or sandbox issue (both of which are presumably fixed just by being on test flight.

 

In the past for a different app I’m pretty sure I had this working on a regular dev client on my phone no test flight no storekit config no nothing. What is causing the issue? We had done very little set up we hadn’t set up a bank acc then so why would that be the issue now and why would that matter for fake money. 

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    A
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    • AppDev3452
    • Author
    • New Member
    • February 7, 2026

    image here

    alejandra-wetsch
    RevenueCat Staff
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    Hey ​@AppDev3452, 

    Thank you for reaching out!

    When this error appears, it means the SDK cannot successfully fetch products from StoreKit. Not having everything correctly configured in App Store Connect could cause this issue. More specifically:

    • Not having all agreements accepted and with an Active State
      • You can check them in App Store Connect here
    • Not filling in the banking and tax information
      • You can check them in App Store Connect here
    • Not having the Apple Developer Program Agreement accepted
      • You can check it in your Apple Developer Account here

    We had done very little set up we hadn’t set up a bank acc then so why would that be the issue now and why would that matter for fake money. 

    This would explain why you were seeing this issue. And even if sandbox users aren’t charged, Apple requires that the information above be provided for StoreKit to return products to the SDK.

    Please let me know if you’re still having issues after all this setup is confirmed.

    Thanks!

    Alejandra, Developer Support Engineer @ RevenueCat
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