SDKs

i can pay in testflight, can't in prod, why?

Hello, since Tauri v2 now builds iOS/Android apps, and it doesn’t have any In App Purchase support/plugin, it’s possible to implement RevenueCat in Tauri?  

Hello,My iOS app features a rather intricate subscription model. Users have the option to subscribe monthly or annually, with each subscription period granting them a specific number of credits (e.g., 100 credits/month or 1200 credits/year). Ideally, customers should receive these credits immediately upon their initial subscription or each time their subscription renews automatically. However, the standard subscription options don't support this functionality with simple settings, necessitating a custom solution on my part as the developer.Firstly, I'm wondering if RevenueCat offers a straightforward solution to implement this subscription model? I've searched online resources but haven't come across any suitable solutions.Secondly, if there isn't a simple solution available, I'd like to outline my proposed approach for addressing this issue and inquire about how I can achieve it with RevenueCat's assistance. My plan involves crediting the users' accounts each t

ITMS-91053: Missing API declaration For NSPrivacyAccessedAPICategoryUserDefaultsI have updated the revenuecat dependency to the latest 4.41.2Still there is no mention of the Userdefaults usage in privacy report. Can see privacy report on purchase history. Where as Userdefaults comes under additional data. Should we be manually adding it ? 

Neither Purchases.getCustomerInfo or Purchases.getProducts display the products.I did the Entitlements and Products on App Store Connect first and then imported them so I know the names are correct. My only assumption now is that I am required to upload the archive build to App Store Connect before this will work maybe.async subscriptionStatus() {    try {      const customerInfo = await Purchases.getCustomerInfo();      console.log('customerInfo ', customerInfo);    } catch (error) {      console.log('customerInfo error ', error);     }    try {      const productIds = ['enterprise_sub_v2', 'professional_sub_v2', 'starter_sub_v2'];      const products = await Purchases.getProducts({        productIdentifiers: productIds,        type: PRODUCT_CATEGORY.SUBSCRIPTION,      });        console.log('products ', products);    } catch (error) {      console.log('products error ', err

I’m not seeing the majority of my facebook events coming through on the facebook side, all of the events I’ve checked being sent from RevnueCat are coming from the android app.Was wondering if there’s any special setting needed to send these from iOS? Seems like it should all be handled between RevenueCat and Facebook, all other iOS data is flowing properly. 

My app has a paywall post login - I need to be able to have the following : Person A has a google/apple account - uses App Account A - needs a subscriptionPerson B has a google/apple account - uses App Account A - needs a subscriptionPerson A has a google account - has Account A and Account B - needs a subscription for both is this possible with RevenueCat?

Hi, experts,I have iOS app and would like to show currency by using RevenueCat SDK (package.storeProduct.currencyCode).  I have set up currency and price in Apple Store such as below, product/entitlement/offering in RevenueCat and so on so forth.  But I can only get USD instead of TWD.Do I need to set up or miss anything in Apple Store?  Or that SDK is not the right one to use?Please advise.  Thank you.Regards,Joey

Hello, I’m having really a weird problem that i cant seems to find a solution for it.So i followed the docs and i duplicated the scheme and and i use storekit for 1 scheme and the other no. when i use storekit file i can do purchases on simulator and the products are fetched but not on real device. but when i dont i can fetch the offering on my real device and make purchase but i cant make purchase on simulator. thats why our app got rejected i’m really confused. anyone can help please?

Hello,Your system fully Down since 8 Hours. No WebHook Hits, no Recent Purchase Showing in Overview (Dashboard) , not working.please fix it as soon as possible. I m in big trouble.

I am trying to repurchase IAP item via the paywall. My paywall offers user with subscription as well as non subscription options. However, if the user has already purchased it once, the paywall do not allow user to purchase it again. It logs error message “ Ignoring purchase request for already subscribed package” How can I make this possible?  

Is there any way using the v1 (or v2) API to check more directly whether an entitlement is active?  The SDK has something like if !customerInfo!.entitlements.active.isEmpty  but it seems like the API just returns something like:       "entitlements" : {          "premium" : {             "expires_date" : "2024-04-23T14:43:37Z",             "grace_period_expires_date" : null,             "product_identifier" : "monthly",             "purchase_date" : "2024-04-23T14:38:37Z"          } when hitting the GET /subscriber endpoint. This means I have to check the expires_date against Date.now() or something like that which feels clunky rather than having the attribute calculated directly on the API.  

Hey guys, I’m getting empty list of products after following all the quick start tutorial and also the thread below: Here is the logs I have:2022-08-30 20:44:24.710 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ Debug logging enabled2022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ SDK Version - 4.6.12022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: 👤 Initial App User ID - null2022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: 👤 Identifying App User ID: $RCAnonymousID:36244bb505c14d0c8f5accb0d5a7f8a02022-08-30 20:44:24.713 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:36244bb505c14d0c8f5accb0d5a7f8a02022-08-30 20:44:24.71

Hi,We have a back-end protecting routes based on the subscription status of the user. If user has a subscription, middleware allows to access. To ensure it, after purchase or any other transaction, Revenuecat sends webhook to our server and we are comparing the expiration dates and change the subscription status of user on our server by sending Revenuecat rest api.However, in the initial subscription, if user make purchases and tries to see premium routes immediately in which webhook doesn’t recieve to our server; user may not see the premium content. In this case i have two questions:Revenuecat paywall waits webhook to be sent to be closed? If paywall waits for sending webhook to be closed, no problem. If not, should we make a control on our server by sending request to Revenuecat rest api when the paywall result is purchased?What should our approach be? We know that we mention about very small milliseconds but we have to consider eac

My app retrieve subscription status when the app startsconst customerInfo: CustomerInfo = await Purchases.getCustomerInfo(); console.log('current time', getDateTimeDisplayString(new Date().getTime())); console.log('customer info when loading the app', customerInfo);however, it always loads the last cached data in my ios simulator LOG  current time 2024-04-22 19:35:32 LOG  customer info when loading the app {"activeSubscriptions": [], "allExpirationDates": {}, "allExpirationDatesMillis": {}, "allPurchaseDates": {}, "allPurchaseDatesMillis": {}, "allPurchasedProductIdentifiers": [], "entitlements": {"active": {}, "all": {}, "verification": "NOT_REQUESTED"}, "firstSeen": "2024-04-22T23:30:56Z", "firstSeenMillis": 1713828656000, "latestExpirationDate": null, "latestExpirationDateMillis": null, "managementURL": null, "nonSubscriptionTransactions": [], "originalAppUserId": "56de1eda-4738-a098-55b8-041900dc5f37", "originalAppli

As per subject, I am testing revenue cat integratoin on the ios simulator, but the prices are only showed in USD currency code.Any idea? My app is availble in multiple language or country. It is a limitation of the simulator and then on real device in production will be ok? In such a acase how revenue cat will know the price? Myabe did I miss configuration on Apple side? Thanks for any support.Here a sample if what I get rom the revenue cat api: LOG  {"identifier": "$rc_monthly", "offeringIdentifier": "base", "packageType": "MONTHLY", "product": {"currencyCode": "USD", "description": "Remove Ads", "discounts": [], "identifier": "01_month2", "introPrice": null, "price": 2.9899999999999998, "priceString": "$2.99", "productCategory": "SUBSCRIPTION", "productType": "NON_CONSUMABLE", "subscriptionPeriod": "P1M", "title": "1 Month"}} LOG  {"identifier": "$rc_three_month", "offeringIdentifier": "base", "packageType": "THREE_MONTH", "pro

I am using Android SDK, revenuecat version 7.0, and this is my code (kotlin):Purchases.sharedInstance.getCustomerInfoWith( fetchPolicy = CacheFetchPolicy.FETCH_CURRENT, onError = { error: PurchasesError -> log("END with ERROR = $error") }, onSuccess = { customerInfo: CustomerInfo -> val purchased = customerInfo.entitlements["premium"]?.isActive log("END with SUCCESS: isActive = $purchased") })Consider following scenario:Before purchasing a product = getCustomerInfo properly returns no active entitlements (as I never purchased the product) After I purchase the product = getCustomerInfo properly returns existing active entitlement (as I just purchased product) After I refund my purchase in Play Console (i

Hello RevenueCat Community,I'm encountering an issue where, despite setting up a closed testing program and adding my email to the list, I'm still being prompted for credit card information when installing the app on my phone. This behavior persists even though I've successfully joined the testing program through the provided link.Details:Platform: Android using flutter SDK Version: purchases_flutter: ^6.26.0 Testing Program Setup: I've created a closed testing program in the RevenueCat dashboard and added my email to the list. The program is configured to not require payment information.Issue: When I install the app on my phone using the same email, the system still requests credit card information. This behavior is unexpected since I'm part of the closed testing program.Steps Taken:I've en

W/[Purchases] - WARN(13858): ! Unable to start a network connection due to a network configuration issue: https://api.revenuecat.com/v1/subscribers/gi61cjv4sSYwVJVm9YyqLJzJYet2/attributesE/[Purchases] - ERROR(13858): 😿‼️ PurchasesError(code=InvalidSubscriberAttributesError, underlyingErrorMessage=Some subscriber attributes keys were unable to be saved., message='One or more of the attributes sent could not be saved.')E/[Purchases] - ERROR(13858): 😿‼️ There were some subscriber attributes errors: [SubscriberAttributeError(keyName=$androidId, message=Android ID cannot be modified.)]

Hello there!I have noticed that the revenuecat events differentiate in behavior for android and ios but i did not find a specific explanation for that. If a subscription is canelled and a user purchases again, a renewal event is sent for ios but an initial_purchase is sent for android. Is this correct behaviour?Ive seen that initial_purchase events are sent for first subscriptions or if a “lapsed” user resubscribes. What exactly is a “lapsed” user? The documentation says an active user is someone who interacted with revenue cat in the past 28 days. But then again android is sending initial purchases. I have not come to a conclusion with this. I hope anyone can help me out, thanks!

I have verified that I can purchase products in the Amazon AppStore Live App Testing using the Unity SDK in version 6.9.3.https://github.com/RevenueCat/purchases-unity#amazon-support> This version of the SDK doesn't have support for Amazon Store. If you would like to use our SDK with Amazon Store, use the version tagged amazon-latest and follow the AMAZON-INSTRUCTIONS.md docs to get set up.However, the GitHub readme says I need to use the version tagged "amazon-latest".Is the information in the GitHub readme out of date?

When trying to upgrade an existing Play Store subscription in our React Native mobile app, I often get a "The device or user is not allowed to make the purchase" error, and the upgrade fails. Eventually, using another payment method, the upgrade succeeds. I’m unsure if this is an error with my payment method, RevenueCat code, or something else.Steps taken on a Samsung Galaxy A14 in a live production app with real purchases:Purchase sakura_gold_v1a:monthly-5-autorenewing subscription with Apple Card credit card info entered into Play Store - succeeds. Upgrade to sakura_diamond_v1a:montly-19-autorenewing subscription with Apple Card - fails. Retry - fails. Apple card shows no declined transactions that require approval Play Store app is up to date Play Store “Require authentication for purchases” is on Google payments activity shows Declined transaction

Fetched all offerings with accurate details Create a closed testing release with testers (Successfully published) Using a real device with logged in email in the play store that is included in the testersAll of the necessary steps to test the subscription feature have been done but still I’m getting : D/[Purchases] - DEBUG(10299): ℹ️ Vending Offerings from cacheD/[Purchases] - DEBUG(10299): ℹ️ Checking if cache is stale AppInBackground falseI/flutter (10299): PurchasesErrorCode.productNotAvailableForPurchaseErrorI/flutter (10299): The product is not available for purchase. 

I’m working on the best way to handle errors in my app, referencing the revenuecat error documentation.It seems to me that there are broadly four classes of error:`PurchaseCancelledError` - which is simple enough to handle in the UI `NetworkError` - in which a purchase definitely didn’t go through, and I can give my users a chance to retry the purchase Errors related to my code and configuration - in this case, I should display an error message, send an alert to our error logging system, and not allow the user to proceed.  And `StoreProblemError`The last category of error I find puzzling - `StoreProblemError`. The documentation says that “If everything was working while testing, you shouldn't have to do anything to handle this error in production. RevenueCat will automatically retry any p

Just launched my app with subscriptions on Monday.On Tuesday I had an iOS user successfully subscribe to a Monthly plan.Now, Wednesday morning, I’m seeing this error in my Sentry dashboard. Not quite sure what to make of this. Clearly things were working well enough ~12 hours prior that someone was able to subscribe - and I haven’t touched/changed anything since.Only the one error / one user so far - but I’m concerned it could continue.