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2221 Posts
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Fahd SalloumNew Member
asked in SDKs
offerings are empty when using amazon app store and flutter

Hellowe are hitting a deadend when we try to retrieve offerings when using flutter and amazon our flutter package purchases version is 4.0.0and we are using amazon.alpha4 we tried everything possible to get the offerings but everything failed, I have read the community posts here, and tried github posts on revenuecat repository, and I couldn’t find any information or fixes. We tried using the app with live app testing and with app tester on amazon and both didn’t work. here is the console:D/[Purchases] - DEBUG( 4941): ℹ️ Products request finished with result SUCCESSFULD/[Purchases] - DEBUG( 4941): ℹ️ Retrieved productData: {}D/[Purchases] - DEBUG( 4941): ℹ️ Product data is emptyD/c       ( 4941): In App Purchasing SDK - Sandbox Mode: sendGetUserDataRequestD/c       ( 4941): In App Purchasing SDK - Sandbox Mode: handleResponseD/[Purchases] - DEBUG( 4941): ℹ️ User data request finished with result SUCCESSFULD/[Purchases] - DEBUG( 4941): ℹ️ Requesting Amazon products with identifiers: cvi

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AfshinNew Member
asked in SDKs
RevenueCat.OfferingsManager.Error error 1

I think this was posted before and it is one of the most commen issues but I spent about a week but got nowhere with it.What I have done:Terms and condition via AppStore is all accepted Paid and Free agreement are all good to go Tax requirement are all good to go Renewable Subscription is approved by apple The app works fine with Configuration.storekit file for testing purposes But when we want to go live the following occurs all the time DEBUG: ℹ️ GetOfferingsOperation: Finished2022-08-10 17:06:20.809370+0100 [39243:2154986] [Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for: ["1637274019"]2022-08-10 17:06:20.809459+0100[39243:2154856] [Purchases] - DEBUG: ℹ️ Serial request done: GET subscribers/$RCAnonymousID%3A0738ae9570e14463a4044d2762350199/offerings, 0 requests left in the queue2022-08-10 17:06:20.842004+0100[39243:2154986] [Purchases] - DEBUG: 😻 Store products request finished2022-08-10 17:06:20.842004+0100[39243:2154855] [Purchases] - DEBU

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kale-abrahamson-75bce2New Member
asked in SDKs
How to calculate RevenueCat Google API usage

Hi all,We are using RC Android SDK.The question is how do we know how many API calls will RC make to our Google API account (using the service credential that we have attached to our RC account).The 4 APIs that we use are:Purchases.restorePurchases()Purchases.getProducts()Purchases.purchase()Purchases.getCustomerInfo()Why is it important?We want to scale our app and without knowing the potential usage for Google API, we are in risk on running into the limit and facing a shutdown time (which is actually happening right now to us).Many thanks!

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Ryan Glanz
RevenueCat Staff
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Fahed MasoodNew Member
asked in SDKs
grandfather in free users so they dont have to pay for app subscription

Hey RevenueCat,im getting ready to launching my subscription plan in my app, however, I do want to give my old users free access forever. Is that possible? 

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Jens
RevenueCat Staff
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cube20ever20Dedicated Member
asked in SDKs
No Expiration even with Billing Issue Flow

This might be similar to the existing question here, but I am not too sure and seems like that conversation has stopped.So will ask here again: My grace period is set to 3 days and I got the BILLING_ISSUE and CANCELLATION (with BILLING_ERROR) events same time once the paid period ended and grace period started. But I am on day 6 now and still no EXPIRATION event has come and the user is essentially using the paid content for free now.If this is tied to the account hold feature mentioned in the other post, then how can I tell? Google says we need to stop paid content once grace period ends and hold starts. But RC did not send any event tied to this hold so that my servers can remove paid content for this user.Could you help with this situation and how to proceed further? Thanks.

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wes_clark
RevenueCat Staff
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victoria-park-dbb064Member
asked in SDKs
Subscription price change

Hello, I have subscriptions setup for app in AppStoreConnect, not in App Store yet. I have set up entitlements, products and offerings with RevenueCat with these subscriptions. I need to change the price and the reference name in the App Store. Are there any changes that need to be made on the RevenueCat side?

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kaitlin
RevenueCat Staff
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dev99Helper
asked in SDKs
How to get the currency symbol from a product?

We can get the currency code (e.g. EUR) from  product.priceCurrencyCodebut how do we get the currency symbol (e.g. €)?

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dogukan-nefis-143e4eMember
asked in SDKs
Implementation Issue with RevenueCat SDK for Amazon App Store in Flutter

I am currently facing an issue while trying to implement the RevenueCat SDK in a Flutter project for the Amazon App Store. I have followed the documentation provided for integrating RevenueCat with Flutter, but I am encountering errors during the process. (https://www.revenuecat.com/docs/flutter#amazon-appstore)Issue:The problem arises when I add the RevenueCat SDK dependencies to my Flutter project as instructed in the documentation. After adding these dependencies, running flutter run results in errors. Code:purchases_flutter: git: url: git://github.com/revenuecat/purchases-flutter.git ref: amazon.alpha.3Error:Git error. Command: git fetchstdout: stderr: fatal: unable to connect to github.com:github.com[0: 140.82.121.3]: errno=Operation timed out 

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Danny HertzHelper
asked in SDKs
"The receipt is not valid" Error with on device sandbox testing

Hello! Enjoying using RevenueCat so far but I’ve hit a head dead with iOS integration. I’ve made sure my single product is “Ready to Submit” state on App Store Connect. I’ve made several sandbox apple accounts. My Bundle ID is set up correctly on the RX dashboard. When I go through the purchase flow it all looks successful (including Apple success dialog) but at the final step I get the following RC error: 2021-11-30 21:20:34.384306-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ PaymentQueue updatedTransaction: pawp_membership_monthly 1000000921455600 ((null)) (null) - 12021-11-30 21:20:34.389609-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Loaded receipt from url file:///private/var/mobile/Containers/Data/Application/63B42ADB-A483-438C-87A1-B35A40640015/StoreKit/sandboxReceipt2021-11-30 21:20:34.389793-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Found 0 unsynced attributes for App User ID: 872142021-11-30 21:20:34.391632-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ There are no requests cu

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MadSPSNew Member
asked in SDKs
Pending payment - Handle slow test card (Google Play)

Hi everyone!I am working on a game in Unity and have noticed that when i use the Test Card: “Slow test card, approves after a few minutes”, that i get an error: “PAYMENT_PENDING_ERROR”. This can be because of parental controls etc, but not in this case! When getting this error i have no way of giving the users their IAP product that they just purchased (when the payment goes through eventually). I have been looking at different options, but there is no perfect answer. How are you personally handling this? Related post about the same thing from 2020: https://github.com/RevenueCat/purchases-flutter/issues/60Another post:  I actually though about implementing something in the like of saving the “customerInfo.NonSubscriptionTransactions” on the local device, when a purchase is succesful and then on startup comparing the local and the list recieved from CustomerInfoRecieved, but this is not bullet proof and might cause a user who has purchased something to get the same reward multiple times

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emre-korkmaz-45e080New Member
asked in SDKs
AllPurchasedProductIdentifiers for multi-quantity purchases

I’m using customerInfo.AllPurchasedProductIdentifiers to check purchased products. Some consumable products I bought multiple times has only 1 reference in this AllPurchasedProductIdentifiers list. Is there a way to see how many times a product is bought?

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bnocorpNew Member
asked in SDKs
Is it possible to add a custom field to the package variable?

try { const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(package); if (typeof purchaserInfo.entitlements.active.pro !== "undefined") { // Unlock that great "pro" content }} catch (e) { /* No purchase */ } Is it possible to add a custom field to the package variable?I would like to access the field data through a webhook.

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Michael Fogel
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onlyutkarsh
asked in SDKs
AppStore review rejection

Hello,First time app developer and my app is targeted to iOS 17 only, but for some unknown reasons, appstoreconnect reviewer is testing my app on iPad and getting error below and app has been rejected. I tested the purchases on Sandbox and never got the error. I do not have more details on the error. I use new “Paywall” feature and I was expecting this to be handled automatically. Can anyone help please? Their response is as below 

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fraNew Member
asked in SDKs
Using `syncPurchases` for automatic restoring

Hello, In my iOS app the user IDs are RCAnonymousIDs since there’s no sign up to purchase a subscription. Since there’s no sign-up, when they install the app on a new device they have a new RCAnonymousID and they do not have immediate access to their subscription. There’s a restorePurchase button, but would like to have an automatic restoring purchase feature on a fresh install. I read through a similar question in this community (link) and it seems like calling `syncPurchases` on a fresh app install will do the trick. My only hesitiation of using it is if there will be an Apple ID sign-in alert if there’s no receipt on the device? I had a similar issue to this when implementing `checkTrialOrIntroductoryPriceEligibility` awhile ago (link) and want to make sure it just returns silently if there’s no receipt. Any help is greatly appreciated and thank you in advance!

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bnocorpNew Member
asked in SDKs
Encountering error "Parameter specified as non-null is null" when attempting purchase

Everything is configured correctly on RevenueCat and the app stores, and I’m able to fetch and display my offerings using `Purchases.getOfferings()`. console.log(offerings.current.availablePackages);LOG  [{"identifier": "pay_black", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "KRW", "defaultOption": null, "description": "Test1", "discounts": null, "identifier": "pay_black", "introPrice": null, "presentedOfferingIdentifier": "default", "price": 10000, "priceString": "₩10,000", "productCategory": "NON_SUBSCRIPTION", "productType": "CONSUMABLE", "subscriptionOptions": null, "subscriptionPeriod": null, "title": "Black"}}, {"identifier": "pay_blue", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "KRW", "defaultOption": null, "description": "Test2", "discounts": null, "identifier": "pay_blue", "introPrice": null, "presentedOfferingIdentifier": "default", "price": 30000, "priceString": "₩30,000", "productCategory

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Maksim RodinNew Member
asked in SDKs
TRIAL flag is removed from entitlement even though it's still ongoing

Hello all,I use a React Native SDK. I have several plans, all with free trial. When I change a plan, while in free trial, I use IMMEDIATE_WITHOUT_PRORATION prorationMode as recommended in https://www.revenuecat.com/docs/managing-subscriptions#google-play when upgrading, so that free trial is not expired.But this removes the TRIAL flag from the entitlement.When I subscribe for the first time with the free trial, I see that "periodType": TRIAL for the active entitlement. But when I change subscription with IMMEDIATE_WITHOUT_PRORATION mode, the periodType becomes NORMAL, even though trial is still going on Thank you!

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Ryan Glanz
RevenueCat Staff
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onlyutkarsh
asked in SDKs
Products empty on iPad

Hello, my app is only targeting iOS, but appstore reviewer is tessting it on iPad and seeing product names are empty. I am using “Paywall” feature of RC. The products show up fine on iOS. Any idea what is causing this? 

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PulpolabsNew Member
asked in SDKs
Changed App from Native IOS to React Native can't get existing subscriptions

Hi, I just changed my whole app from native IOS to React Native, but it seems altough we have subscriptions in App Store, we can’t get the subscription status in React native app in testflight or locally. Is this something usual?

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Michael Fogel
Lab Cave Gaming
Lab Cave GamingNew Member
posted in SDKs
Better support for Unity

Hi RC team! First of all, many thanks for all hard work you have been doing developing such an amazing tool! We are happy with RC but we have some complains in our dev team about how the tool works in Unity. The main issue for us is not being able to see real prices of IAPs in the Unity Editor, you already makes this clear in your documentation here that the SDK is not supported in the Editor.So the question here, is there any plan or public roadmap to see if you will work on this feature and offer better support for Unity games in general in the mid-short term?I know that native apps are the main focus of RC and makes sense, but working on improving the Unity plugin will open a huge market for RC, almost all game dev community are tied to UnityIAP and I guess the developer experience by the time they try to integrate RC will stop them to using your tool.Many thanks in advance for your support.Kind Regards!

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Michael Fogel
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womoMember
asked in SDKs
Apple rejects subscription because it is not visible

Hi there,we have an one-time IAP in our app. Additionally we want to experiment with short-time (weekly) subscriptions. We thought that would make sense in our case, since some of our users are using the app just 1-2 weeks in a year.So we created and submitted a subsription on the store, but it got rejected, because it is not visible in the app. To attach it to an entitlement it has to be published in the store, which again not possible, because it is not visible. How do we solve this chicken-egg-situation? We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Specifically, your existing Non-Consumable business model has changed to include a auto-renewable subscription in-app purchase business model type.Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App S

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chizzattoNew Member
posted in SDKs
Restore Purchases Paywall Button Implementation

Hello, I recently was having trouble handling the “Restore purchases” button that can be added to a RC Paywall.There is a native alert being presented each time the restore was successful, however the restoreCompleted closure only executes once. I see the purpose behind this was preventing unnecessary processing as the user has already indeed restored his stuff, nonetheless it’s completely intuitive.On a side note, the native alert showing up is prompt to conflict with some UI logic passed in restoreCompleted. i.e.: If you want to update the binding on a fullScreenCover(isPresented:) to dismiss the View it will not take effect, the binding will be updated but the View remain visible, un-syncing the binding hence making it unusable. This is the result of the native alert being shown and interfering with SwiftUI.I propose a boolean value to decide if an alert will be shown when the restoring process completes. 

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Michael Fogel
pilsen83
pilsen83
asked in SDKs
Error with Facebook SDK Integration in RevenueCat

Hey,I am currently integrating the Facebook SDK with RevenueCat in my project and have followed the instructions as per documentation. I recently updated to the latest version of the Facebook SDK using the package manager. However, I encountered an issue while setting up the Facebook anonymous ID.Here is the snippet of the code I'm using:Purchases.shared.attribution.collectDeviceIdentifiers()Purchases.shared.attribution.setFBAnonymousID(FBSDKCoreKit.AppEvents.anonymousID)The compiler throws the following error:"Instance member 'anonymousID' cannot be used on type 'AppEvents'; did you mean to use a value of this type instead?"I'm wondering if there have been any changes in the SDK or RevenueCat's integration process that I might have missed. Could you please provide some guidance on how to resolve this error or suggest an alternative way to correctly implement this functionality?Regards

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sharif
RevenueCat Staff
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Maksim RodinNew Member
asked in SDKs
react native bug: `purchasePackage` method hangs forever with DEFERRED proration mode

Hi all,I use a React Native SDK. I have several plans. When I want to downgrade to a cheaper plan, I use a DEFERRED proration mode. The change is successful on Google Play's side, but `purchasePackage` method hands forever.Also, when I use `restorePurchases` method, I do not get any update about a change in the plan.Similarly, I do not see any changes in my dashboard until the moment, when the plan actually changes (when the old plan expires). Thank you!

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encaNew Member
asked in SDKs
Support for Multi-Quantity Purchases in Unity

Hello,I want to use multi-quantity purchases in a Unity app on Android with RevenueCat. I've looked through the RevenueCat documentation, but I couldn't find any info on this.Can anyone clarify if RevenueCat supports multi-quantity purchases, particularly within Unity? Any guidance or additional resources on this topic would be greatly appreciated.For reference, here's the link to the Google documentation on handling multi-quantity purchases: https://developer.android.com/google/play/billing/integrate#mqThanks in advance.

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JornTheWhiteUnicornNew Member
asked in SDKs
Entitlement isActive is false after opting out of renewal, while it should be true

One of our customers opted out of automatic renewal. She subscribed previously to a yearly subscription, and after a couple of days opted out of renewal. This means her entitlement to that yearly subscription should still be active, just the `willRenew` property of the entitlement should be false. However, the `isActive` property of the entitlement was false. Only after asking her to restore her purchases, the entitlement was isAcgive again. Code for checking if subscribed:Purchases.shared.getCustomerInfo { (customerInfo, error) in if let customerInfo = customerInfo { if let entitlement = customerInfo.entitlements[PurchasesManager.entitlementPremium] { if (!entitlement.isActive) { // Not subscribed, but was subscribed? if (premium.premiumFromAppStore) { // Logic for ubsubscribing user and informing they're unsubscribed } } } }} Code for restoring purchases:func restorePurchase() {

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