SDKs

By default, our app's billing grace period is turned off. However, we're considering turning it on to retain customers who may be experiencing temporary billing issues or errors. Should we make this change, we're wondering whether we need to make any modifications within the app, or if RevenueCat will handle it automatically. Additionally, if we activate the billing grace period through the AppStore portal, are there any potential issues we should be aware of? 

I am using Revenuecat for my APP to handle payments and paywalls.  I am using purchases_flutter: ^8.1.0purchases_ui_flutter: ^8.1.0I am seeing 100% failures on payment made through UPI on Google Play Store in India.  Do I need to do anything on my end to make it work?  

Is there any way to test different end-user currencies to see how the UI handles different storeProduct.priceString values for different countries? (Obviously, without needing to open actual Google accounts in different countries.)Does storeProduct.priceString always show the actual/local currency symbol & price of what the user will see in the Play Store or App Store after Purchases.purchasePackage is callled?Thank you.

Since last month my display prices from the class store product displaying wrong currency and prices.  I’m currently in the netherlands, so my currency should be EUR, but instead it’s showing RY - currency from turkey. I have not changed anything in my default phone settings. I have been investing this issue for the last 2 weeks, but there are no similar cases. Is there anyone who could help me? I’m testing in sandbox mode on revenuecat and have some information about this my sdk version is 6.5.0:Last Opened In the last dayUser Since 2023-06-15 at 07:31 AM UTC (22 minutes ago)Last Seen Platform Version android 33Last Seen SDK Versionnative 6.4.0Last Seen Locale en-NL Purchase information:"country_code": "TR","currency": "TRY","environment": "SANDBOX","event_timestamp_ms": 1686815472617,"expiration_at_ms": 1686

I have set my consumable products on Revenu-cat and also set them as multi-quantity on google-play.  However when try to purchase on the revenuecat no-code paywall, I see debug log with following info. D/RevenueCatUI(17244): Ignoring purchase request for already subscribed package Not sure what’s going on

I'm experiencing an issue with the paywall on our React Native app when viewed on an Android tablet in landscape mode. As shown in the attached screenshot, the paywall image fills the entire screen, making it non-scrollable. This issue prevents users from seeing or interacting with the subscription options, essentially rendering the paywall unusable.We are using the following versions"react-native-purchases": "7.28.1","react-native-purchases-ui": "7.28.1"I saw a similar issue reported a while back, but it was for the Android SDK. It seems like the React Native version hasn't been updated to utilize the fix for this problem? Here’s the link to the previous discussion: Android paywalls in landscape are not displayed correctly.

Hi!I’ve been trying to add RevenueCat to my App, I’ve managed to successfully setup subscriptions, and test them using the StoreKit Configuration file. Works like a charm.I’m now working on adding a Lifetime non-consumable in app purchase. Purchasing works well. But I can’t make the refund works.Here is my flow:- Start the app- Buy the Lifetime IAP- Wait a bit- Issue a refund via the Xcode StoreKit test panel.The refund seems to be process correctly, I see this in the dashboard for the user:Unfortunately the Entitlements for the user is still active.<EntitlementInfo: "identifier=Pro,isActive=true,willRenew=false,periodType=PeriodType(rawValue: 0),latestPurchaseDate=Optional(2024-08-29 12:36:23 +0000),origina

I have a customer that has purchased a subscription in the sandbox, and when I call the V1 get subscriber endpoint, it does not return this subscription entitlement: {  "request_date": "2023-12-15T19:43:21Z",  "request_date_ms": 1702669401141,  "subscriber": {    "entitlements": {},    "first_seen": "2023-12-15T19:32:20Z",    "last_seen": "2023-12-15T19:32:20Z",    "management_url": null,    "non_subscriptions": {},    "original_app_user_id": "823d3d4b-1760-f789-709a-48e47cf96b4e",    "original_application_version": "1.0",    "original_purchase_date": "2023-12-15T19:32:46Z",    "other_purchases": {},

The paywall and offerings work perfectly in the test environment, and Apple's testing also shows everything functioning correctly. However, once the app is approved and goes live in production, the offerings no longer appear. This means I now have a live app, but users can't make any payments because they can't see the offerings. could this be a configuration issue. i followed all instructions

I want to track app installs, but currently, I am not receiving any install information on iOS. I found the this for a solution in revenueCat document: https://www.revenuecat.com/docs/integrations/attribution/facebook-ads#track-install-and-usage-events Track Install and Usage Events​As noted above, you'll need to disable all client side tracking of revenue to prevent double counting of revenue in Facebook Ads Manager. To continue tracking install and usage events, you'll need to call Facebook's 'activate app' event after configuration:-Swift// disable automatic trackingFBSDKCor

I am developing my app with React native plus Expo.It provides an inapp subscription using RevenueCat.The app works well on my local PC and I could successfully purchase subscription plans.These are the commands I built the local version :$ npx expo prebuild$ npx expo run;android --device$ npx expo start --dev-client  After the local test, I built a PRODUCTION profile of my app by the following command$ eas build --platform android --profile production Then I launched it on the close-test track of the Google Play console.But the app does not work for paywall screen.Actually, it displays the home screen, and it gets stuck when I click the purchase button whichis supposed to display packages, offerings, or whatever on the next next paywall screen. Any idea about where can I see to address this issue?Thank you in advance. 

I'm just curious if I signed up for a sandbox API not a production API because the offerings work perfect in testing but when it goes to Apple production after approval, it does not work Does anyone know if there's that is two different environments?

I have a page withSingleChildScrollView  where content is loaded. It’s infinite scroll view where data is dynamically added.  For a given situation I would like to add PaywallFooter at the end of the page if the condition is not met. Is it possible? I am using flutter purchases_flutter: ^8.1.0purchases_ui_flutter: ^8.1.0 

Flutter: When I used  the sdk RevenueCat version 6.23.0 it worked perfectly, I have updated to the latest 8.1.0 and it does not show me the paywall, it shows me error 23, maybe the methods are different, I share how I call it.in the main.dart I initialize it and check if it is a subscriber.Future<void> initRevenueCat(BuildContext context) async {await Purchases.setDebugLogsEnabled(true);PurchasesConfiguration configuration;if (Platform.isAndroid) {configuration = PurchasesConfiguration('goog_xxxxxxxx');await Purchases.configure(configuration);}else if (Platform.isIOS) {configuration = PurchasesConfiguration('appl_xxxxxxxx);await Purchases.configure(configuration);}bool esPro = false;try { CustomerInfo customerInfo = await Purchases.getCustomerInfo(); List<String> entitlementIdentifiers = ["Monthly", "Annual", "Six Months"]; for (String id in entitlementIdentifiers) { if (cus

How to detect automatically when InAppPurchase subscription expire or is cancelled by user ?My app show some feature on the home page and I want to display them only for subscribed users.If the user cancel the subscription in an other device how to detect that ?Firebase claims seems to not be automatically updated...I’m using flutter.

Hi there 👋🏻I am trying to use SubscriptionStoreView(for: offering) that is mentioned here:https://www.revenuecat.com/blog/engineering/storekit-views-guide-paywall-swift-ui/#h-using-with-revenuecat But I am not able to find this view, although I have imported both RevenueCatUI and RevenueCat.What am I missing?

Can someone help me with this ? I have attached two versions, one on my iphone 13 pro with ios 18 and another one on my old iphone 7+ with ios 15. I don’t understand how to control the font size and wraping that is happening on the older iOS version

I am trying to update my Android app but now getting following error on play store console Your app currently uses Play Billing Library version AIDL and must update to at least version 5.2.1 to make use of the latest monetization features on Google Play And its blocking me to create a release. Today I upgraded revenuecat sdk to   ```implementation 'com.revenuecat.purchases:purchases:7.0.0'```And I have also added ```implementation "com.android.billingclient:billing:7.0.0"``` But Google play console not allowing me to create release.  I am not sure what to do here. would appreciate any help. Thanks 

Hi RevenueCat, I would appreciate some help here. I am developing an app in SwiftUI for iOS and using the RevenueCatUI PaywallView to display offers. When the paywall presents itself to the user, I would like to verify if the user has made an account with the app before allowing the purchase.Can you advise on how to make this change without altering the package dependency itself? I would ideally like to make an extension of the PayWallView or a superclass “CustomPayWallView” with custom functionality, but it is a lot of code to read through and edit.I understand if this is a big ask, but any pointing in the right direction would be a great help. Thank you! Edit: I would also appreciate a link to the PayWallView API Reference, I can’t seem to find one. Thanks!

In the apple I configured - introductory offer - “$17.99 every month for the first 3 months”How in the paywall I can get this “3 month” or length of introductory period?{{ sub_offer_price }} for first {{ sub_offer_duration } return$17.99 for first 1 month

Hey,Recently I switched my unlock check from look for entitlements in `active`, to looking in `activeInCurrentEnvironment`, in order to prevent people unlocking Pro in TestFlight and carrying it over to production.This went smoothly for them majority of users, but a couple of users  have reported losing access to their Pro status, despite having active subscriptions/production lifetime purchases. I got one user to send through a recording of his error, and the purchase flow went as follows:Launches app, I call `getCustomerInfo` with a policy of `notStaleCachedOrFetched`, I then pass that to a function call `handlePurchaseInfo`, which determines the user does not have any active entitlements. They open the Pestle Pro screen, which determines they are ineligible for a trial. They hit ‘Restore Purchases’, which triggers the RevenueCat restore purchases flow, and I pass the result to the same `handlePurchaseInfo` method from be

Hey! I’m getting rejections from Apple due to the fact that products are not loaded on the paywall during their review. In the logs I see that revenuecat sdk returns “SKProductsRequest took too long to complete” after a very long timeout. And I’m not successful in reproducing this behaviour locally or with any other test devices. I’m using React Native and what I do in the code is simply call `await Purchases.getOfferings();` and using `7.6.0` version of the library. I don’t have any additional logs or information since SDK only throws this error. Any advice on how to debug or resolve this?

I think a webhook for entitlement changes would be really useful for us.Our particular situation is the following. We are migrating the old subscriptions to RevenueCat entitlements and we use the syncPurchases method which works great and RevenueCat users get the right new entitlements. However, our backend does not get notified about these entitlement changes and doesn’t update our users in the database.Our entitlements can get activated by purchasing one of several subscription products so I believe it’s much cleaner for the backend just to listen to entitlement changes than to listen for subscription changes and have extra logic to map subscriptions to entitlements. My wish is for the backend to only know about entitlements. And the whole mapping of susbcription to entitlements to be done only in RevenueCat.Does this make sense? Am I missing something?

I keep getting this error in my react nativeCannot read property 'setupPurchases' of nulI am running react-native with expo bare workflow and running development build but i keep getting that error. This is my code below in App.tsx   useEffect(() => {    Purchases.setLogLevel(LOG_LEVEL.VERBOSE);    let apiKey = "";    if (isIOS) {      apiKey = REVENUECAT_APPLE_API_KEY;    } else if (isAndroid) {      apiKey = REVENUECAT_ANDROID_API_KEY;    }    if (!apiKey) {      console.error("RevenueCat API key is not set");      return;    }    Purchases.configure({ apiKey:apiKey });  }, []); I am sure that the api key is being referenced properly and I have also tried upgrading and downgrading the versions of react-native-purchases but i still keep getting this error. Please let me know how to resolve this issue. I have also checked other forums for this is

ios17.4, revenuecat 5.00, swiftui, sandboxI’m using the generated PaywallView, which works great BTW. The purchase works, but the the callbacks never get called. I put break points in and they aren’t triggered and the logging doesn’t show up.I get the “You’re all set.” from Xcode and the delegate gets called.Is there something I’m missing about how this works? thanks