Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Community
Get Help
SDKs

SDKs

Get help with your SDK implementation.

1,238 Posts
3,899 Replies

When you subscribe we will email you when there is a new topic in this category

1238 Posts

Recently active

Most replies Most views Newest first

WillBishopNew Member

App review cannot lookup products despite them being approved

Hello, Just received a rejection because StoreKit did not return any products for my app. This is my 1.0 submission, but I previously submitted a build that was approved, as were all my iAPs.Now I’m submitting a new 1.0 build, and with all iAPs approved, StoreKit is not returning any products, resulting in a rejection.Everything works perfectly in Debug and TestFlight

dobihoNew Member

How to test paid user is premium before releasing when moving paid app to subscription

I'm moving from my paid iOS app to a subscription model. I synced the build number of the paid app using the purchaseHelper. https://github.com/codykerns/PurchasesHelperCompatibilityAccessManager.shared.syncReceiptIfNeededAndRegister(entitlements: [ .init(entitlement: "premium", compatibleVersions: ["1", "2", "3","4","5"]) ]) How can I test that existing paying users are converted to Premium before releasing the app?If I buy a paid app on my device and update it to a test flight, will I be able to test it?

ShivMember

Entitlements randomly return empty causing unexpected subscription expiration

A growing number of our Android users are experiencing unexpected subscription expirations due to the PurchaserInfo.getEntitlements() returning empty incorrectly. The user will then use the restore functionally and PurchaserInfo.getEntitlements() will return correctly with their entitlements on the restore callback. Within the the next couple sessions the user will get 0 entitlements returned again and be forced to restore once again. This behavior does not seem to stop and the users are stuck in this loop. Background information:- Android- Confirmed users own entitlements in rev cat dashboard- RevCat Version: v3.3- We call Purchases.getSharedInstance().getPurchaserInfo() to verify subscription on every session

AndreyNew Member

Block Restores question on iOS

Hello, In my app I have Block Restores enabled and the following situation:2 auto renewable subscription options set up - monthly and annualUser A subscribes to an annual subscription User B logs in on the same device and tries to subscribe to annual - gets the `receiptAlreadyInUseError` and I show an error But if User B tries to subscribe to a monthly subscription - the subscription goes through, switching User A’s subscription to a monthly subscription instead of annual (user B still doesn’t have a subscription, as expected)How can I tell that the currently logged in Apple ID is already subscribed with a different user and show an error when another user tries to subscribe and inadvertently changes the original user’s subscription?`CustomerInfo` doesn’t seem to have that info, User B has no active subscriptions.

Gravy DeveloperMember

Storekit Configuration not picked up by Simulator

Hi,I’m in a situation where I have to test on a simulator, but despite setting up my StoreKit Configuration, I continue to hit a brick wall. Note, testing on a device was working fine.I’ve scoured as many relevant help articles as I could find on the community, but I’m still stuck.Specifically, I get an error message saying the product identifier I’ve created in my StoreKit Configuration is invalid, and that an SKProduct could not be found.Invalid Product Identifiers - ( "com.gravy.dev.monthly_4.99")Could not find SKProduct for ( "com.gravy.dev.monthly_4.99") I’ve tried this in a few different ways, always making sure the product existed in RevenueCat, and was apart of a “current” offering. That, and I’ve made sure to attach the StoreKit Configuration in my run options on the current target - but still no luck.Also, fwiw, I tried mimicking a current App Store Connect setup in my StoreKit Configuration, but that didn’t work either. Upon checkout, I’d get an error saying there was

UserstylesNew Member

How to get the purchaseToken in iOS

I need the purchaseToken for our server. This field exsits in the Android API,/** * Token that uniquely identifies a purchase. */ val purchaseToken: String,And it is received upon purchase. But iOS API of the purchase function below doesn't send it backfunc purchase(package: Package) async throws -> PurchaseResultDataWhen I debug, I see a similar data inside this:purchaseResultData.customerInfo.allPurchases.first?.value["id"]But allPurchases is private so I can't get it this way.Any ideas?

Joel RoseNew Member

Flutter Android - SERVICE_UNAVILABLE

Hello, I’ve added my Google Play Credentials 48hrs+, but still get this error, can you please help me?D/[Purchases] - DEBUG( 5434): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76D/[Purchases] - DEBUG( 5434): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76 304D/[Purchases] - DEBUG( 5434): ℹ️ PurchaserInfo updated, sending to listener.D/TrafficStats( 5434): tagSocket(168) with statsTag=0xffffffff, statsUid=-1D/[Purchases] - DEBUG( 5434): ℹ️ Vending PurchaserInfo from cache.D/[Purchases] - DEBUG( 5434): ℹ️ Checking if cache is stale AppInBackground falseD/[Purchases] - DEBUG( 5434): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76/offeringsD/[Purchases] - DEBUG( 5434): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2d82a4e3f2fa46c49d3afc4701689e76/offerings 304D/[Purchases] - DEBUG( 5434): ℹ️ Requesting products fro

TorHelper

Possible bug: Scheduled change in App Store introductory offer shows as current

I have added a scheduled change in the duration of my introductory offer in App Store. I have change the offer duration from 2 weeks to 1 week, and scheduled the change to happen in two days. But when I test my app, product.introductoryDiscount?.subscriptionPeriod returns 1 week which is the upcoming change and not 2 weeks as expected. When I click to buy the subscription the iOS subscribe page shows 2 weeks trial period. Am I missing something here?

RohitNew Member

There was a problem with the App Store.

React nativeOn make purchase getting errorError: There was a problem with the App Store. at Object.promiseMethodWrapper [as purchasePackage]

AlankritNew Member

How to perform subscription migration, when there is no record of App Store receipts.

Hi, Alankrit here, We are planning to move to RevenueCat from our existing subscription architecture, in which, we save Apple App Store user subscriptions, in our backend, and they have the “originalTransactionId” as the unique key. We do not store any App Store receipts. While reading the migration documentation here https://docs.revenuecat.com/docs/migrating-existing-subscriptions , I figured that it is required to have a record of all App Store receipts, in order to migrate existing user subscriptions to RevenueCat. Some answers :suggest we should do Client Side migration. But, another aspect of our current architecture is, we first ask users to subscribe and only then they log in / sign up, so it is possible that at the time of subscription we may not have any user info. Question: Will client side migration work in this case ? And if so, any guidance on how to implement it would be really appreciated.

HugoNew Member

Purchases on Android TV are not working properly | react native

Hi Guys!Our project uses revenuecat with react native. We noticed a problem with purchases on Android TV when a user doesn’t have the payment methods defined on his Google account. When a user tries to purchase an item google directs the user to a page where presents 2 options: complete the purchase on an Android device, or following a link on a desktop. When a user completes the payment on another device the app doesn't get the information about the purchase and the only option that the user has is to try to back to previous screen.and we get this error: 2022-03-24 11:37:42.025 18325-18325/? E/[Purchases] - ERROR: 🤖‼️ BillingWrapper purchases failed to update: DebugMessage: . ErrorCode: USER_CANCELED.null2022-03-24 11:37:42.029 18325-18325/? E/[Purchases] - ERROR: 🤖‼️ Purchase was cancelled.The purchase is completed by the user, but he can't access the app’s content because the app doesn't know that he has purchased the item.Anyone has experienced this? We really need some help he

Nitin SharmaNew Member

how to map Offerings with Entitlements in IOS SDK

I’m using the iOS SDK getOfferings API which provides the Offerings Data how we can get the Entitlement ID from the Offering or Package ? Purchases.shared.getOfferings { (offerings, error) in if let packages = offerings?.current?.availablePackages { // want to know the Entitlement ID from the Offering or Package }}

Jerry SeigleNew Member

How use Client Side Migration with React Native Project

I am trying to migration to RevenueCat. I must use Client Side Migration due to not having app_user_id. The problem I have is that the documentation does not show how to use syncPurchases with React Native. The current example show the process in swift Swift example:Purchases.shared.syncPurchases { (customerInfo, error) in }How do we call the Client Side Migration “syncPurchases” in React Native?

Gokula KrishnaHelper

App Store rejected because payment is cancelled

I tested my app for payment on Test Flight and it works fine I submitted my app and I get the following error message. I am not sure on how to reproduce this issue. Any pointers much appreciated.Hello,Thank you for providing this information.Upon further review, we found that your app does not comply with the following guidelines:Guideline 2.1 - Performance - App CompletenessWe found that your in-app purchase products exhibited one or more bugs when reviewed on iPhone running iOS 15.3.1 on Wi-Fi.Specifically, when we tried to top up credit, we were receiving a message saying “Purchase cancelled”.Next StepsWhen validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against th

sereisogluMember

Can two different users subscribe from the same device?

Hi there.Can two different users subscribe from the same device?

PiotrNew Member

MacOS App can not restore transation with error Unexpected backend error when posting receipt

Hi, I have a problem with restore transition on my MacOS simulator. A fave steeps to reproduce this issue:Buy a subscription on my iOS app in simulator Open my app’s MacOS version with the same iCloud account (debug mode) Try to restore transaction in my MacOS app and receive an error (Unexpected backend error when posting receipt)I am able to buy a subscription in my MacOS app, but can not restore it as well. Any suggestions?I use SDK release/4.0.0-rc.1

QQQNew Member

Appstore country

Hi, quick easy question from a newbie. What I have to use to get the Appstore country used to fetch the Appstore purchases ? Is that in packages? if let packages = offerings?.current?.availablePackages { … Also I need to be able to show the price in the Appstore country Currency , not the locale country, how to achieve that? Thank you.

FocusedAppsActive Member

Module 'RevenueCat' not found objective-c @import RevenueCat;

I am integrating RevenueCat into a ‘mature’ UIKit Objective-C iOS app. @import RevenueCat; gives me build error Module 'RevenueCat' not foundI used swift package manager to bring in 4.1. I added RevenueCat package to all the targets that should need it. No end of cleans & restarts gets it working. I was using an old .pch file which can cause weird #include dependency problems. After hacking to remove the .pch hey presto it worked. So I went ahead and properly removed the .pch files from the whole app, touching 100+ files. Then I put back @import RevenueCat; and I get the same build error Module 'RevenueCat' not found. I have another target for Mac Catalyst that shares nearly all the same code. That builds fine!Can anyone help?

AnasPwnappleNew Member

Adding a user Alias using the REST API

I’m trying to handle `TRANSFER` events from the webhooks.Unfortunately, the `TRANSFER` events don’t copy any of the users previous attributes, including aliases (there should be an option to do this automatically IMO), so now we’re trying to keep our user app IDs in sync with our backend/database.It seems that I cannot set aliases using the REST API though, only attributes. Is there a way for me to set aliases using the REST API?

womoNew Member

ios emulator build fails

I am running react-native-purchases 4.5.3 on an m1 MacBook with xCode 14. Building works fine on a physical device but fails on emulator with this error: fatal error: module map file '/Users/xxxxxx/Library/Developer/Xcode/DerivedData/xxxxxxx-aypdoepholwfczhdoyntaygzhteb/Build/Products/Debug-iphonesimulator/PurchasesCoreSwift/PurchasesCoreSwift.modulemap' not found1 error generated.Has anyone experienced that problem?

ArnaudActive Member

Migration to RC 4.0: subscription status ignored in Testflight

I migrated my app to 4.0 of purchases-ios and released it on Testflight.When I install the app on a device with an active subscription, the subscription status is lost (with all the associated features).If I re-install the App Store version, the subscription status is back.Purchasing works correctly in Xcode / debug.Any idea what’s happening?Thanks

Android customers asked to open the app and confirm subscription within 5 days

I'm having a problem with Android users, they purchase the subscription, but does not receive the subscription, instead they are asked to open the App to confirm the subscriptionReact Nativereact-native-purchases: 4.5.2

PracticalEndeavorsMember

SDK Version - 4.1.0 | Entitlement query causing (repeating) "CodingKeys" Debug messages to console

Calls to -- customerInfo?.entitlements[ “myEntitlementID” ]?.isActive seems to be generating Debug message log noise.I’m unsure how to fix/quiet these messages, does anyone know if this is a problem or a way to resolve whatever might be casing this? I’m assuming this is a problem with the .json being returned by the RC rest endpoints as its being decoded… This is the console output:_____________________2022-03-31 20:12:40.544032-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Identifying App User ID2022-03-31 20:12:40.551928-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ Debug logging enabled2022-03-31 20:12:40.552073-0400 astrx[50240:2136091] [Purchases] - INFO: ℹ️ StoreKit 2 support enabled2022-03-31 20:12:40.552118-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ SDK Version - 4.1.02022-03-31 20:12:40.552159-0400 astrx[50240:2136091] [Purchases] - DEBUG: 👤 Initial App User ID set2022-03-31 20:12:40.572296-0400 astrx[50240:2136091] [Purchases] - DEBUG: ℹ️ Key 'CodingKeys(strin

Tech TeamHelper

How to know if isSubscribedInOldSystem in React Native

I migrated my app to RC, however old subscribed users are having a sync problem. Previously, I was using react-native-iap library for subscriptions and receipts validations in the client side. if ( isSubscribedInOldSystem // not able to get this information && !isSubscribedInRevenueCat) { Purchases.syncPurchases();}Because of RC, I had to remove react-native-iap from my packages.json to prevent crashes and libraries incompatibilities.I never stored any users subscriptions informations and I am now unable to get the isSubscribedInOldSystem to syncPurchases. I need your help. Is there any way to proceed? Thank you in advance,Paul

bergkampNew Member

Yarn add hangs building fresh packages for react-native-purchases

ENVreact-native 0.67.4yarn 1.22.10node v14.16.0 dependencies"dependencies": {"@openspacelabs/react-native-zoomable-view": "^2.0.0","@react-native-community/cameraroll": "^4.1.2","@react-native-community/segmented-control": "^2.2.2","@react-native-community/slider": "^4.2.1","@react-native-picker/picker": "^2.4.0","@react-navigation/bottom-tabs": "^6.2.0","@react-navigation/native": "^6.0.8","@react-navigation/stack": "^6.1.1","@rneui/base": "^4.0.0-rc.1","@rneui/themed": "^4.0.0-rc.1","react": "17.0.2","react-native": "0.67.4","react-native-gesture-handler": "^2.3.2","react-native-image-picker": "^4.7.3","react-native-safe-area-context": "^4.2.4","react-native-screens": "^3.13.1","react-native-vector-icons": "^9.1.0"},

1
...
33
34
35
36
37
38
39
...
50

Page 36 / 50

Badge winners

Zenthekhas earned the badge Join the Fray
akanksha dhananjay shindehas earned the badge One Year Wiser
zain ul abedienhas earned the badge One Year Wiser
Kevin Colemanhas earned the badge One Year Wiser
ErElfhas earned the badge One Year Wiser

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK