SDKs

Hi,While testing my subscriptions on IOS with a sandbox account i found a strange behaviour of getCustomerInfo(), needing to call it twice in order to get the correct data.The way i’ve set my app is to call getCustomerInfo on appLaunch and on appResume, to check for updates. The scenario is the following:I purchase a subscription and get back info that the entitlement is active and my expirationDate is 5min from now (because of the sandbox account). Then i minimize the app and wait 6 mins, after which i can see the sub renewal transaction appearing in rc dashboard and in the customer details screen. I open the app, which triggers getCustomerInfo, but it’s returning the same data i got from when i first purchased the sub. Then when i minimize the app and open it again, triggering getCustomerInfo for the 2nd time, it return the correct updated data with the new expirationDate.Is this the expected behaviour? Is this because

iOS purchases made using a promo code aren’t being recognised in my app. Initially I take a user to the URL below from my app. Once they come back Purchases.syncPurchases() is called. I also have a button in the same page that calls Purchases.restorePurchases(), but pressing that seems to have no effect as well. I do have a listener for any changes in the customer information using this Purchases.addCustomerInfoUpdateListener((info) {}), it starts when the app is opened. Once a promo code has been used successfully and the user comes back to the app and the syncPurchses method is called there is still no update in customer info. My app is in production (available on app store) and I already have in-app-purchses/subscriptions working and fully integrated. What is going wrong here?  https://apps.

Hi all,I have an iOS app created by PWABuilder that Apple have rejected for not having in app purchases. Therefore I’m implementing RevenueCat. However I’m struggling to see where I would add and present the paywall within the code built by PWABuilder. I have 0 experience with Xcode and Swfit unfortunately.Does anyone have any experience of this at all please?https://www.revenuecat.com/docs/tools/paywalls/displaying-paywalls Thanks.

D/[Purchases] - DEBUG( 6814): Request already scheduled with jitter delay, adding existing callbacks to unjittered request with key: BackgroundAwareCallbackCacheKey(cacheKey=[/subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings], appInBackground=false)D/[Purchases] - DEBUG( 6814): Getting storefront from cache was null.D/EGL_emulation( 6814): app_time_stats: avg=9341.14ms min=3.54ms max=130723.25ms count=14D/[Purchases] - DEBUG( 6814): API request started: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offeringsD/[Purchases] - DEBUG( 6814): API request completed with status: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings 304D/[Purchases] - DEBUG( 6814): ℹ️ Requesting products from the store with identifiers: premium, elpa_1299_foreverW/BillingClient( 6814): getSkuDetails() failed for queryProductDetailsAsync. Response code: 2E/[Purchases] - ERROR( 6814): 🤖‼️ B

In the documentation for checking subscription status, it is said that for checking if a user has paid, we need to use the entitlement object like this:if (Object.entries(customerInfo.entitlements.active).length) { //user has access to some entitlement}However, this doesn’t work when a user has used a promo-code on Android. Instead we use:if (Object.entries(customerInfo.activeSubscriptions).length) {//user has access to some entitlement}Is that a correct way to check?

Hello,I’m having some difficulties with implementing Capacitor and Vue 3 for Android.Firstly, I want to figure out how to handle locked areas in my app upon boot. As I understand it, the app will send a request to the RevenueCat API to check the subscription status of each user IDs, which will return either a “subscribed” or “unsubscribed” response.I think the best approach would be to save this status in persistent storage and then develop the necessary logic to lock or unlock functions in my app.Could you please confirm if my understanding is correct?Additionally, regarding the Vue.js part: should I include this logic in the App.vue file?Thank you! if (Platform.is.android) {try {const revenuecat = await import('@revenuecat/purchases-capacitor');const Purchases = revenuecat.Purchases;const LOG_LEVEL = revenuecat.LOG_LEVEL;

When do you plan to add flutter web support? There is a huge demand for it and it seems that you already have the tools to support it?

I recently received several iOS errors with error code 20 (PAYMENT_PENDING_ERROR). I read the documentation here, but am still unsure what’s causing this error and how to resolve it. The users don’t have parental controls on their devices.The RevenueCat docs mention “a user might choose to purchase your in-app product at a physical store using cash” - is this an option the user would have turned on somewhere in their device settings?Or is there a different reason this error could be occurring?  

Hi all!We’re running an A/B-test with a monthly subscription and two pricings both pricings and have the same setup in the AppStore and RevCat but the second package has PACKAGE_TYPE  CUSTOM or UNKNOWN whereas the first has MONTHLY as expected. What could be wrong with the setup?currentOffering.availablePackages.map((pkg) => {let priceTag = pkg.product.priceString;switch(pkg.packageType) { case Purchases.PACKAGE_TYPE.LIFETIME: priceTag += ' einmalig'; break; case Purchases.PACKAGE_TYPE.ANNUAL: priceTag += ' pro Jahr'; break; case Purchases.PACKAGE_TYPE.SIX_MONTH: priceTag += ' alle 6 Monate'; break; case Purchases.PACKAGE_TYPE.THREE_MONTH: priceTag += ' alle 3 Monate'; break; case Purchases.PACKAGE_TYPE.TWO_MONTH: priceTag += ' alle 2 Monate'; break; case Purchases.PACKAGE_TYPE.MONTHLY: priceTag += ' pro Monat'; break; case Purcha

Hello,We are currently using the React-Native SDK. The getCustomerInfo() method provides a PurchasesEntitlementInfo object that contains both the originalPurchaseDate and latestPurchaseDate.originalPurchaseDate: The first date this entitlement was purchased, in ISO8601 format. latestPurchaseDate: The latest purchase or renewal date for the entitlement, in ISO8601 format.Does the originalPurchaseDate refer to the start date of the current subscription cycle? Or does it represent the very first date the subscription was ever started?For example, if Customer A initially began a 1-month premium subscription on 2024-03-01, canceled in 2024-06, skipped payments in 2024-07 and 2024-08, and then resumed the same 1-month premium subscription on 2024-09-01, what would be considered the originalPurchaseDate?In this case:If the origi

Hi all, I’m testing the possibility of extending a subscription.For Apple I managed to get it work by using the https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/extend/ endpoint. This also produced a webhook event. For google I used the https://api.revenuecat.com/v1/subscribers/{app_user_id}/subscriptions/{product_identifier}/defer endpoint. Now, the subscription correctly got extended by the amount specified; using the https://api.revenuecat.com/v1/subscribers/{app_user_id} endpoint to fetch subscriber data I can see the updated expires_date, but I did not received

I am using Unity version 2021.3.29f1 and I am making subscription purchases with IAP version 4.12.2. IAP version supports android payment library version 6.2.1. So I am using RevenueCat sdk 6.10.0. When I try to get a build after sdk installation, I get an error as “com.android.build.gradle.internal.tasks.Workers$ActionFacade”. When I uninstall the SDK, the problem is solved. What should I do?

Hello,I’ve read all the other community posts for this issue and can’t seem to get to the bottom of it. I’ve also been through the Why are offerings or products empty? post.I’m running a Capacitor app with NextJS using @revenuecat/purchases-capacitor 9.0.4. I have configured Purchases with an apiKey and confirmed with Purchases.isConfigured() and Purchases.getCustomerInfo() - both coming back as expected.When calling Purchases.getProducts({ productIdentifiers: [‘my-product-id] }) I’m just getting back an empty array, no errors.My Service Account Credentials JSON is verified and I even imported the subscription product from Google Play, so I know the connection is working ok. When viewing the product within the RevenueCat dashboard I see “Store status: Ok”. The subscription is both active and backwards compatible withi

Im using React Native and have setup my Paywall to include an introductory offer if eligibleFor example - {{ sub_offer_duration }} Free then {{ price_per_period }} Unfortunately my Paywall does not show the introductory offer, even though I am eligible.This is true on TestFlight & SandBox. New users and existing. When I start the Apple Payment Dialogue, Apple actually shows me the introductory offer - So this seems to be a problem with RevenueCat. Does anyone have a solution for this?

Hi Everyone,In the case that a user has a payment problem or their payment is past due, I would like to help them navigate to a place where they can manage their payment info (in case they need to update their credit card number or something similar). The managementURL property just sends the user to a general area for managing subscriptions, but there is no way to manage payment details from there.Is there any way to send the user some place where they can view and update their payment details?TIA!-Mike D.

'm developing a subscription-based app on Flutter for Google Android and have run into a challenge with the platform's limitations on subscription management. Specifically, Google Play does not allow developers to programmatically cancel or modify subscriptions on behalf of users. Users must manage their subscriptions directly through the Google Play interface, which complicates the process of upgrading to a new subscription tier within the app.Challenge: Google Android’s policy requires users to manually cancel or modify their subscriptions, which can disrupt the user experience and reduce conversion rates for subscription upgrades.Proposed Solution: To address this, I am considering a hybrid approach using RevenueCat's customizable paywall feature. The idea is to still use the RevenueCat paywall for managing subscriptions but to augment this with additional UX elements that guide users through the necessary steps to manually cancel t

Probably related to Using React Native PaywallFooterView. There is a general lack of flexibility to control what happens behind this component.I attached a picture of my paywall running on an iPhone 6s simulator running iOS 15. There is no way to control the font scaling for this view, rendering it completely unusable for users who have bigger font sizes. As you can see, my custom paywall design is hidden behind this huge footer.I read that you are currently working on improving paywall design, but still wanted to report this use case so it’s taken into account. 

Hello, `ERROR - The receipt is not valid. The purchased product was missing in the receipt. This is typically due to a bug in StoreKit`.I was recently rejected from app store review due to this weird RevenueCat bug ("react-native-purchases": "5.13.0") that I sometimes experience.I believe that I have set up all of my code correctly, but when clicking on a subscription purchase (using the purchaseProduct method - `const purchase = await Purchases.purchaseProduct(identifier, null, Purchases.PURCHASE_TYPE.SUBS);`) the request can fail and throw the following error. “The receipt is not valid. The purchased product was missing in the receipt. This is typically due to a bug in StoreKit.” It seems that this error will happen in patches 5-10 times in a row, then once I see one success, they are all successful from there forward (the purchase modal shows up with the product, and the user can subscribe to my subscription). Now when I go back into the app

Hi there - Since this topic has been brought up multiple times and left unanswered; I’d like to raise it again for Unity SDK. Android/iOS Native applications might be easier to add/remove code snippets, but with Unity wrappers accessing native code, it is much trickier and opens up potential pitfalls. Currently - our single source of truth for subscription revenue tracking is Adjust. We are using Unity’s IAP Package to complete the purchase and afterwards passing following data points to Adjust from the Client so that they can keep validate/track and attribute the revenue to the right marketing source.Apple transactionId originalTransactionId GooglePlay orderIdReference Adjust SDK Doc: https://dev.adjust.com/en/sdk/unity/v4/features/sub

I have an application on React native Expo. In this application I want to show Paywall.I use expo@51.0.36 and expo-router@3.5.23. OS - android. Same problem on physical device and emulator. import { View } from 'react-native';import RevenueCatUI from 'react-native-purchases-ui';const PaywallPage = () => { return ( <View style={{ flex: 1 }}> <RevenueCatUI.Paywall /> </View> );};export default PaywallPage;When I open a page with Paywall component, everything works, the component is displayed correctly. But if you go to another page and go back to the page with Paywall, the component disappears. What could be the problem?

so basically, I have a bare minimum paywall that is only set in English, and I want anyone viewing the paywall to view it in English.  now the problem is when the device language is English everything works fine. but once the device language changed for example arabic the paywall packages will not show.device in english:device in Arabic: the issue only happen in old iPhone device (iPhone 7, ios 15.8.3)tried it on new iPhones it works I am no sure if it’s going to happen to other iPhon models what co

Added this packages:purchases_flutter: ^8.1.6purchases_ui_flutter: ^8.1.6 Error: Purchases instance already set with the same configuration. Ignoring duplicate call.D/[Purchases] - DEBUG(21300): ℹ️ Listener setE/PurchasesUIFlutter(21300): Paywalls require your activity to subclass FlutterFragmentActivityI/flutter (21300): ----------------FIREBASE CRASHLYTICS----------------I/flutter (21300): PlatformException(0, Make sure your MainActivity inherits from FlutterFragmentActivity, null, null)I/flutter (21300): #0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648:7)I/flutter (21300): #1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334:18)I/flutter (21300): <asynchronous suspension>I/flutter (21300): #2      RevenueCatUI.presentPaywallIfNeeded (package:purchases_ui_flutter/purchases_ui_flutte

I’m trying to implement Restore purchase for my first app using RevenueCat for Apple device. Want to understand how Restore Purchase work in RevenueCat When we call restore purchase, Does it check based on Apple account ID associated with that device / sandbox environment, or does it check based on the App User ID that we set for that session when initializing RevenueCat SDK? My paywall appears only after user has logged in if there is not any active subscription for that user, so RevenueCat SDK is always initialized with a valid App User ID. Let say a user login with email a@mail.com, make a subscription, then logout. He then sign up with a new email and log back in with email b@mail.com on the same device that uses the same Apple account ID. Would my understanding be correct that: He will see a paywall when logging back in with

This has wasted so much of my time, I am starting to think it was a total mistake to go with revenue cat if they can’t even prune their repo and make it small and convenient for developers. https://github.com/revenuecat/purchases-iosI put that into Swift Package Manager and it sits for hours.

I’ve been using RC in my Flutter iOS and Android apps and it’s working beautifully. I’m now looking to add web support w/ Stripe and am hitting a road block. In Stripe, we can create a single product with multiple price points. This seems to be the suggested way to do things, according to RC documentation. However, it appears I should use the product ID to create a single product in RC. This precludes me from putting my Stripe products in different RC packages for the offering.For instance, I have ‘Lifetime’, ‘Yearly’, and ‘Monthly’ packages in the default offering. I added those as price options for the Stripe product. But RC requires the ‘prod_######’ ID to link to a product in Stripe, which doesn’t differentiate for the price options.Should I split it up into different products in Stripe? Or am I missing something?Thanks!